SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN AURA- COSTA MESA, CA
OUR TRANSMISSION STARTED SLIPPING AND JUMPING BETWEEN 40 AND 50MPH AND ATTEMPTS TO STALL OUT. IN REVERSE, THE VEHICLE WILL BARELY MOVE WITHOUT THE TRANSMISSION SLIPPING AND MAKING HORRIBLE NOISES ALSO ATTEMPTING TO STALL OUT. THE VEHICLE HAS LESS THAN 50,000 MILES! THIS IS LUDICROUS! THE DANGER IS THAT THE VEHICLE COULD STALL OUT AT ANY TIME WHILE DRIVING, THEREFORE, PLACING THE DRIVER IN AN UNSAFE SITUATION WITH THE POTENTIAL OF BEING STRUCK BY ONCOMING TRAFFIC; REAR ENDED, ETC. I SPENT HOURS THIS MORNING RESEARCHING THIS ISSUE EXTENSIVELY, VIA NUMEROUS CONSUMER FORUMS, AND DISCOVERED THAT THIS IS AN EXTREMELY COMMON ISSUE WITH THIS PARTICULAR VEHICLE. GM'S RESPONSE, IN ONE FORUM, WAS TO HAVE THE SYSTEM SOFTWARE UPGRADED, THEREBY FIXING THE PROBLEM. THIS APPARENTLY DID NOT SOLVE THE PROBLEM IN ALMOST ALL POSTED CASES BUT IS THE APPARENT "GO TO" RESPONSE. I BELIEVE IF THERE ARE HUNDREDS OF CONSUMERS EXPERIENCING THE SAME ISSUE WITH THE SAME VEHICLE, AND THAT ISSUE IS POTENTIALLY DANGEROUS, THE MANUFACTURER (GM) IS RESPONSIBLE TO CORRECT THE ISSUE AT NO CHARGE TO THE CONSUMER. I DO NOT BELIEVE IT IS A COINCIDENCE THAT SO MANY VEHICLES "RANDOMLY" HAVE THE SAME DANGEROUS TRANSMISSION FAILURE ISSUE. WHEN CONTACTING GM'S CUSTOMER ASSISTANCE DEPARTMENT THIS MORNING, I WAS INSTRUCTED THAT THE LOCAL DEALER (WHICH THEY TRIED TO CONTACT WITH ME ON HOLD TO NO AVAIL) WOULD PROVIDE THE SOFTWARE UPDATE FREE OF CHARGE (THAT'S THE STANDARD SOLUTION FOR FIRST TIME COMPLAINTS APPARENTLY). AFTER THAT IS COMPLETED, AND IF IT DOESN'T SOLVE THE DANGEROUS TRANSMISSION ISSUE, WE'RE BASICALLY ON OUR OWN TO REPLACE A FAULTY TRANSMISSION. SOMETHING MUST BE DONE ABOUT THIS ISSUE BEFORE SOMEONE HAS TO DIE OR GET SERIOUSLY INJURED BY A FAULTY TRANSMISSION FAILING FOR ACTION TO BE TAKEN. THANK YOU. *TR
Source: NHTSA WEB SITE -
2008 SATURN AURA- MEDINA, OH
I CAME OUT TO GET IN MY CAR THIS MORNING AND THOUGHT IT WAS STRANGE MY HUSBAND HAD NOT CLOSED THE DRIVER SIDE DOOR. I GOT IN AND CLOSED THE DOOR AND IT POPPED OPEN, IT WOULD NOT LATCH. I TRIED NUMEROUS TIMES AND CHECK TO SEE IF ANYTHING WAS PREVENTING IT FROM LATCHING AND COULD NOT FIND ANYTHING. I PULLED IT SHUT AND MANUAL LOCKED THE DOOR AND IT STAYED LATCHED. I DROVE TO WORK, GOT OUT AND SHUT THE DOOR WITH NO ISSUE. I GOT IN THE CAR AGAIN, NO ISSUE. GOT OUT, WOULD NOT CLOSE, SO I PUSHED IT SHUT AND LOCKED WITH REMOTE, IS STAYED LATCHED, THEN I TRIED TO GET BACK IN, USING THE REMOTE, THE LOCK INSIDE THE DOOR POPPED UP LIKE IT HAD UNLOCKED, BUT THE DOOR WOULD NOT OPEN. AFTER 4 ATTEMPTS I GOT IT TO OPEN. GOT IN AND DROVE, GOT OUT, DOOR WOULD NOT CLOSE. HAVE AN APPOINTMENT TO HAVE IT LOOKED AT TOMORROW. I DON'T FEEL SAFE DRIVING IF THE DOOR COULD POP OPEN AT ANY TIME! *TR
Source: NHTSA WEB SITE -
2008 SATURN AURA- MEDINA, OH
REAR DOOR LOCKS NOT RESPONDING TO REMOTE, INTERMITTENTLY AT FIRST, OVER A COUPLE MONTHS NOT RESPONDING AT ALL. THIS WOULD BE FINE IF THERE WERE A KEY HOLE TO UNLOCK BACK DOORS BUT THERE ARE NOT. THE ONLY WAY TO GET THE DOORS TO LOCK OR UNLOCK IS MANUALLY AND THIS IS A PROBLEM AS LOCKS ARE NOT REACHABLE FROM FRONT SEAT. IF YOU ARE OUTSIDE THE ONLY WAY IS TO START THE CAR, UNROLL THE BACK WINDOWS AND MANUALLY UNLOCK. NOW DRIVER SIDE DOOR IS STARTING TO DO THE SAME, IT IS INTERMITTENTLY NOT RESPONDING TO THE REMOTE. I AM SURE IT IS A MATTER OF TIME FOR THIS TO FAIL TOO. ALSO, ELECTRICAL SYSTEM IS STRANGE. SOME FRONT SPEAKERS GO ON AND OFF, AS DO LIGHTS. OCCASIONALLY UPON STARTING VEHICLE NO LIGHTS GO ON, WITH IN A FEW MINUTES THEY WILL POP ON. *TR
Source: NHTSA WEB SITE -
2009 SATURN AURA- ALGER, MI
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL WAS ACTIVATED AND UNEXPECTEDLY DISENGAGED ON ITS OWN. THE FAILURE WAS A FREQUENT OCCURRENCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND AN UNKNOWN PART WAS REPLACED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN L300- BAKERSFIELD, CA
TL* THE CONTACT OWNS A 2005 SATURN L300. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SHIFTED VIOLENTLY AND JERKED. THE FAILURE OCCURRED MORE FREQUENTLY IN WARM WEATHER TEMPERATURES. IN ADDITION, THE AIR CONDITIONER/HEATER FAILED TO OPERATE TO THE DESIRED SELECTION AND DID NOT CIRCULATE THE APPROPRIATE FLOW OF AIR THROUGH THE VENTS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 SATURN OUTLOOK- EVARTS, KY
WHEN A PASSENGER IS SEATING IN THE FRONT SEAT, THE AIR BAG LIGHT INDICATOR WILL SAY OFF INSTEAD OF ON. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- LONDON, OH
I WAS TURNING AT AN INTERSECTION AND POWER STEERING WENT OUT. AS THE POWER STEERING WENT OUT A WARNING CAME ACROSS THE DASH. I JUST BOUGHT THE CAR ON FEBRUARY 14, 2013 USED. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- TAMARAC , FL
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AS THE POWER STEERING FAILED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. THE CURRENT MILEAGE WAS 113,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN VUE- CHICAGO, IL
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. AFTER THE REPAIR THE CONTACT NOTICED HESITATION WHILE ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME WHERE REPAIRS WERE PERFORMED TO THE TRANSMISSION. THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS. ADDITIONALLY, THE CONTACT STATED THE OIL PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED AN OIL CHANGE BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE BATTERY WAS REPLACED THREE TIMES BECAUSE THE VEHICLE WOULD NOT START. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- LATHRUP VILLAGE, MI
SIGNIFICANT RUST AND STRESS FRACTURES ON FUEL LINE RESULTING IN NOTICEABLE FUEL LEAKAGE WITH THE POTENTIAL OF INCENDIARY INCIDENT IN THE CASE OF COLLISION. AFTER VEHICLE MESSAGE BOARD QUERIES THIS PROBLEM SEEMS TO OCCUR WITH UNUSUAL FREQUENCY IN SATURN IONS SPANNING 2003-2007. PAID OUT OF POCKET TO HAVE THE FUEL LINE REPLACED; WAS TOLD THAT NO RECALL EXISTS FOR THIS PROBLEM SO I WANTED TO REPORT IT. *TR
Source: NHTSA WEB SITE