SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SATURN VUE HYBRID- PACOIMA, CA
VEHICLE HAS BEEN SERVICED FOR HYBRID SYSTEM MALFUNCTION IN THE PAST (SERVICE BULLETIN NO. SB-10136A), 07/19/2010, FROM ORIGINAL PURCHASE DATE 05/06/2009. VEHICLE CONTINUES TO HAVE ISSUES REGARDING HYBRID SYSTEM PLACING MYSELF AND ALL OTHER DRIVERS IN POTENTIAL DANGER. VEHICLE EQUIPPED WITH AN AUTO STOP FEATURE THAT TEMPORARILY SHUTS VEHICLES ENGINE DOWN TO SAVE ON GAS WHEN IT COMES TO A COMPLETE STOP (EX. RED LIGHTS, NEGOTIATING LEFT TURNS, STOP SIGNS.). WHEN DEPRESSING THE BRAKE, VEHICLE THEN RESTARTS ELECTRONICALLY AND ADVANCES. MY ISSUE IS THAT WHEN I COME TO A STOP, OR MAKE LEFTS, THE VEHICLE DOES NOT TURN BACK ON. THERE IS AN APPROXIMATE 5 TO 8 SECOND DELAY, THEN THE VEHICLE RESTARTS MANUALLY. THE STARTER ENGAGES AND THE CAR GOES AGAIN. THE DELAY HAS HAPPENED TO ME WHILE TURNING LEFT, WHICH LEAVES ME AT A RISK OF EITHER BEING STRUCK FROM BEHIND OR HEAD ON COLLISION FROM ONCOMING TRAFFIC. CONTACTED THE DEALER AND WAS TOLD THE BATTERY PACK HAD BEEN REPLACED BEFORE AND THEY CONSIDERED THE MATTER CLOSED. SAME INFORMATION WAS RELAYED FROM THE TOLL FREE NUMBER FOR SATURN. ONCE THE RECALL SERVICE IS COMPLETE, THAT'S IT. VEHICLE APPEARS TO HAVE A PATTERN OF HYBRID BATTERY REPLACEMENT (07/19/2010 AND NOW, MARCH 2013). IN MY OPINION, THE ISSUE WAS NOT RESOLVED AND THE MANUFACTURER GIVES NO IMPLICATION THAT THE SERVICES COMPLETED SOLVED ANYTHING. HYBRID COMPONENT PACK REPLACEMENT APPROX. EVERY 1 OR TWO YEARS SOUNDS UNREASONABLE AND SHOULD HAVE BEEN DISCLOSED IN THE OWNERS MANUAL IF ,IN FACT, THAT'S WHAT I HAVE TO DEAL WITH HAVING TO OWN THIS PARTICULAR YEAR MAKE AND MODEL. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- WASHINGTON, PA
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE GEAR SHIFTER ONLY OPERATED WHILE IN REVERSE AFTER THE VEHICLE WAS STARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN OUTLOOK- HOLLAND, MI
PASSENGER SIDE LOW BEAM BULB WAS OUT. BOUGHT REPLACEMENT BULBS BUT NONE OF THEM WORKED. INSPECTED HARNESS AND IT APPEARS THAT THE CONNECTOR IS MELTED/DAMAGED SOMEHOW. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- MINERSVILLE, UT
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START INTERMITTENTLY AND WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- HUNTINGTON, WV
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OR WHEN STANDING OUTSIDE THE VEHICLE, HE NOTICED A STRONG ODOR OF GASOLINE. IN ADDITION, HE ALSO NOTICED THAT THE POWER STEERING WOULD FAIL WHEN COMPLETING A TURN. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 85,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 SATURN AURA- BELLEVUE, WA
CAR BEGAN GROANING LOUDLY WHEN WHEEL IS TURNED TO THE RIGHT (EITHER PARKED OF MOVING), STEERING FEELS "JUMPY" TOOK IT TO THE DEALERSHIP WHO REPLACED A STRUT AND CHARGED ME FOR IT, THEN I TOOK IT BACK AND THEY REPLACED THE INTERMEDIATE STEERING SHAFT AND CHARGED MY WARRANTY. TOOK IT BACK TO THE DEALERSHIP A THIRD TIME AND THEY SAID THE SOUND MUST BE NORMAL BECAUSE NO RECALLS HAVE BEEN ISSUED, BUT THEY CAN NOT CLARIFY WHAT THE ISSUE IS. THE SOUND AND STEERING JUMP FEELING IS ABNORMAL AND GETTING WORSE, SEE VIDEO: HTTP://YOUTU.BE/OHDBXTHSWM0. *TR
Source: NHTSA WEB SITE -
2006 SATURN VUE- SKOWHEGAN, ME
PASSENGER SIDE SEAT TRIGGERS THE AIRBAG LIGHT TO COME ON. DOES THIS MEAN THAT THE AIRBAGS NO LONGER WORK?
Source: PORTABLE SAFETY COMPLAINT FORM -
2006 SATURN VUE- SANTA CLARITA, CA
THE REAR DRIVER SIDE DOOR WILL NO LONGER OPEN FROM THE INSIDE OR OUTSIDE. THE DOOR LOCK BUTTON FOR THE DOOR GOES UP AND DOWN WHEN THE DOORS OR LOCKED OR UNLOCKED AND I CAN HEAR THE MECHANISM IN THE DOOR OPERATING. *TR
Source: NHTSA WEB SITE -
2009 SATURN AURA- KIMBALL, MI
WHEN DRIVING THE VEHICLE, THE BRAKE LIGHTS WOULD COME ON RANDOMLY AND WOULD TURN OFF WHEN THE BRAKE PEDAL IS PRESSED. THEY WOULD OPERATE IN THE OPPOSITE WAY THAT THEY SHOULD. THIS IS EXTREMELY DANGEROUS BECAUSE VEHICLES BEHIND YOU DON'T KNOW WHEN YOU ARE BRAKING. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR MONTHS NOW. *TR
Source: NHTSA WEB SITE -
2009 SATURN AURA- KIMBALL, MI
THE STEERING WHEEL BEGINS TO MOVE SLIGHTLY BACK AND FORTH ON ITS OWN. WITHIN A FEW SECONDS THE DIC DISPLAYS "POWER STEERING" AND THE POWER STEERING ASSIST IS GONE. IT HAS CAUSED ME TO CRASH NUMEROUS TIMES WHEN THE POWER STEERING FAILS WHEN MAKING A TURN. *TR
Source: NHTSA WEB SITE