SATURN Complaints

STRONG SMELL OF GASOLINE NEAR GAS TANK AND IN CABIN WHEN PARKED OR MOVING, ENGINE ON OR OFF. *TR

TL* THE CONTACT OWNS A 2002 SATURN L100. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS ENGINE POWER BEGAN TO REDUCE INDEPENDENTLY. THE CONTACT MERGED TO THE SHOULDER, SHUT OFF AND THEN RESTARTED THE VEHICLE. THE CONTACT THEN SAW SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE MANUFACTURER WAS CONTACT AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE BRAKES, FUEL FILTER AND FUEL LINE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 168,000 AND THE CURRENT MILEAGE WAS 168,000.

TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE FUEL PUMP SUPPLY AREA CRACKED DUE TO DEFECTIVE MATERIAL. THE CONTACT REPLACED THE FUEL PUMP ASSEMBLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURE ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 124,002.

TL* THE CONTACT OWNS A 2006 SATURN ION 2. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND AFTER WAITING TEN MINUTES THE VEHICLE RESTARTED. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FAULTY ANTI THEFT PASS LOCK WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

THE LOW BEAM HEADLIGHT WENT OUT ON THE VEHICLE. I WENT TO AUTOZONE TO PURCHASE THE HEADLIGHT REPLACEMENT WHEN I WAS TOLD THAT IT COULD POSSIBLY BE TWO DIFFERENT HEADLIGHTS THAT I WOULD NEED TO BRING THE BROKEN ONE SO THEY CAN SELL ME A REPLACEMENT. I FOUND OUT THAT IT IS NOT VERY EASY TO REPLACE THE HEADLIGHT ON THIS VEHICLE AS SEVERAL OTHER PARTS HAVE TO BE REMOVED IN ORDER TO GET TO THE HEADLIGHT CONNECTOR. I FOUND INSTRUCTIONS AND SEVERAL COMPLAINTS FROM OWNERS INDICATING THEY HAVE REPLACED THE HEADLIGHT SEVERAL TIMES DURING THE YEAR ONLY TO BE TOLD BY DEALERS THAT THE HARNESS/CONNECTOR ARE BURNED AND THAT IS THE CAUSE OF THE PROBLEM. I PROCEEDED TO REMOVE THE UNDERLINER OF THE TIRE TO GET TO THE HEADLIGHT ON MY VEHICLE. AS SUSPECTED, THE CONNECTOR AND WIRE HARNESS WERE BURNED. I FOUND SEVERAL SERVICE BULLETINS INSTRUCTING DEALERS TO "CHECK AND REPLACE" THE HARNESS AND HEADLIGHT ON THESE VEHICLES. WHEN I CALLED SATURN I WAS INFORMED THAT THE DEALERSHIP HAD REPLACED THE HEADLIGHT IN MY VEHICLE ON APRIL 2011...HOWEVER THEY NEVER INFORMED ME OF THIS CHANGE. RIGHT NOW MY WIFE IS DRIVING THIS VEHICLE WITHOUT A HEADLIGHT AS SATURN IS REFUSING TO REPLACE THE BURNED HARNESS THAT I FOUND ON THE CAR. THIS IS NOT ONLY A SAFETY ISSUE, BUT A FIRE HAZARD ON THE VEHICLE. THIS SHOULD BE A MANDATORY RECALL BY NOW....IT IS NOT JUST HAPPENING ON SATURN OUTLOOKS, IT IS ALSO HAPPENING ON GMC ACADIAS WHICH IS EXACTLY THE SAME CAR..... *TR

I DELIVERED THE VEHICLE TO BILL FOX CHEVY FOR SERVICING AS DIRECTED BY GM (SATURN) CUSTOMER SERVICE CASE NUMBER [XXX] FOR GRINDING NOISE AND FLUID LEAKING ON THE 2007 SATURN SKY (21433 MILES). THERE WAS A RECALL ( 07V58900) FOR A FAULTY SEAL ON THIS MODELS DIFFERENTIAL UNIT. IT SHOWED THE RECALL WAS HANDLED ON APRIL 29,2008 BY LAKESIDE OF SATURN WHICH I DID NOT RECALL. AFTER INVESTIGATION BY THE DEALER IT WAS AGREED THAT THE DIFFERENTIAL WAS GRINDING AND THE LEFT DIFFERENTIAL/AXLE SEAL WAS LEAKING FLUID. THE REPAIRS WERE MADE AND HAD TO PAY $ 455.63 FOR THE REPAIRS ON THIS DEFECTIVE DESIGNED PART. GM DENIED MY REQUEST FOR COVERING THIS UNDER THE RECALL NOTICE. THIS IS MY WIFE'S VEHICLE ONLY DRIVEN IN THE SUMMER. SHE DID NOT KNOW THERE WAS AN ISSUE. I DROVE IT AND NOTICED RIGHT AWAY AND FOUND THE RECALL AND CONTACTED GM(SATURN) CS. I STOPPED MY WIFE FROM DRIVING BECAUSE THE RECALL STATED THE DIFFERENTIAL COULD LOCKUP AND CAUSE AN ACCIDENT WHICH IS A HUGE SAFETY ISSUE. ALSO I HAD A 100K WARRANTY ON THE DRIVETRAIN WHICH THEY SAID HIT 5 YRS IN AUGUST 2012. I BELIEVE GM SHOULD BE HELD RESPONSIBLE FOR THIS RECALL ON THE TOTAL DIFFERENTIAL EXT/INT PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WITH THE CRUISE CONTROL IN THE OFF POSITION, THE CRUISE CONTROL ENGAGED AND WENT TO FULL THROTTLE. WHEN THE CLUTCH PEDAL WAS DEPRESSED THE CRUISE CONTROL DIS-ENGAGED. THIS HAPPENED FIVE TIMES, THE CRUISE CONTROL UNIT HAS SINCE BEEN DISABLED. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF GASOLINE WAS EMITTED FROM THE VEHICLE. THE MANUFACTURER WAS CONTACT AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THERE WAS A FUEL LEAK BECAUSE THE FUEL PUMP MODULE FAILED NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 52,002 AND THE CURRENT MILEAGE WAS 52,602. UPDATED 11/21/12 *CN UPDATED 11/30/2012 *JS

NOTICED A FUEL LEAK AROUND TANK FILLER AREA. REPLACED FUEL CAP BUT DID NOT HELP. NOTICEABLE FUEL ODOR. VEHICLE IS HARD TO START WHEN SITTING FOR AN EXTENDED PERIOD (LONGER THAN 6 HOURS). MECHANIC DETERMINED THAT LEAK WAS AROUND FUEL PUMP. WAS INFORMED OF RECALL INVOLVING OTHER SIMILAR 2007 GM VEHICLES, BUT NOT THE SATURN VUE, ALTHOUGH THE VUE HAS SAME TYPE OF FUEL PUMP. VEHICLES CURRENTLY INVOLVED IN THE RECALL INCLUDE THE SATURN ION, CHEVROLET EQUINOX, AND PONTIAC TORRENT. *TR

TL*THE CONTACT OWNS A 2000 SATURN LS2. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE INTAKE SENSOR, SPEED SENSOR AND VARIOUS OTHER COMPONENTS WERE REPLACED. IN ADDITION, THE TURN SIGNALS ALSO BEGAN TO MALFUNCTION. THE CONTACT STATED THAT WHEN THE KEY WAS REMOVED FROM THE IGNITION, IT WAS ABNORMALLY HOT TO THE TOUCH. THE VEHICLE HAD NOT BEEN FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.