SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 SATURN LS
    - WINTERVILLE , NC

    TL*THE CONTACT OWNS A 2002 SATURN L200. THE CONTACT STATED THAT WHILE DRIVING FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT LOOKED ONLINE AND NOTICE MANY COMPLAINTS REGARDING A FUEL PUMP GAS LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE TEST RESULTS DID SHOW A DEFECTIVE FUEL PUMP THAT WAS CAUSING A LEAK. THE MECHANIC REPLACED THE FUEL PUMP. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 153,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SATURN ION
    - GREENSBURG, PA

    TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR INSPECTION TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED DUE TO HOW LOOSE THE WHEEL WAS WHEN IT WAS COMING DOWN FROM THE LIFT. THE CONTACT MENTIONED THAT AFTER LEAVING THE SHOP AND DRIVING AT LOW SPEEDS, SHE NOTICED THAT THE VEHICLE WOULD PULL TO THE RIGHT, IT WAS DIFFICULT TO MAKE LEFT TURNS AND WOULD BE EXTREMELY EASY TO MAKE A RIGHT TURNS. THE VEHICLE WAS NOT REPAIRED FOR THE STEERING COLUMN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 139,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - BAYSIDE, NY

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION AND SHE WAS UNABLE TO GET IT OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - EAGLE MOUNTAIN, UT

    CAR FAILS TO ACCELERATE AT NORMAL RATE AND ENGINE REV'S VERY HIGH WHILE TRYING TO ACCELERATE - IF YOU LET OF GAS CAR ALMOST IMMEDIATELY SLOWS TO A STOP. CAR STARTS JERKING, WON'T REVERSE. EVEN WHEN PUTTING CAR INTO MANUAL MODE THE CAR WILL NOT SHIFT. GETTING CODE P2723 WITH MACHINE FROM AUTO PART STORE. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN LS
    - MANKATO, MN

    TL* THE CONTACT OWNS A 2002 SATURN XL. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE INCREASED ACCELERATION UNEXPECTEDLY. THE BRAKE PEDAL WAS ENGAGED AND THERE WAS A REDUCTION IN SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER NUMEROUS TIMES FOR THE FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE DEFECT EVERY TIME. THE MANUFACTURER WAS NOTIFIED OF THE ACCELERATION PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 03/05/2013 *LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN OUTLOOK
    - BAVISBURG, MI

    TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR END OF THE VEHICLE BEGAN SEAYING BACK AND FORTH UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE REAR DRIVER SIDE UPPER CONTROL ARM AND REAR PASSENGER SIDE LOWER CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE UPPER AND LOWER CONTROL ARMS. APPROXIMATELY 1,000 MILES AFTER THE REPAIRS, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THE REAR CONTROL ARM FAILED AND ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 72,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN VUE
    - GLENDALE, AZ

    TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A CLICKING NOISE AS THE CONTACT NOTICED THAT THE DRIVER SIDE DOOR LOCK HAD BECOME STUCK. THE CONTACT STATED THAT THEN THE TEMPERATURE WAS COLD OR THE AIR CONDITIONER WAS ACTIVATED ON HIGH, THE DOOR LOCK WOULD BECOME STUCK. THE MANUFACTURER WAS CONTACTED AND SCHEDULED AN APPOINTMENT FOR THE VEHICLE TO BE FURTHER INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE CURRENT MILEAGE WAS 88,000. UPDATED 12/21/12*LJ THE CONSUMER STATED WHEN THE WEATHER IS WARM, THE DRIVER'S DOOR LOCK OPENS/CLOSES. WHEN IT IS COLD THE LOCK STICKS AND SOMETIMES WILL NOT OPEN. UPDATED 1/4/2013 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - SALEM, OR

    THE KEY IS STUCK IN THE ON POSITION IN THE IGNITION SWITCH AND WILL NOT COME OUT. THIS HAS HAPPENED TWICE. HAD IT REPAIRED ON 08/28/2012 AND HAPPENED AGAIN ON 10/20/2012. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - ALEXANDRIA, AL

    TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 133,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - PEARL CITY, HI

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO DRIVE, THE VEHICLE ERRONEOUSLY SHIFTED INTO FIRST GEAR BUT PROCEEDED TO ROLL BACKWARD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)). THE FAILURE AND CURRENT MILEAGES WERE 50,321. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE