SATURN Complaints

THE KEY TO THIS VEHICLE IS STUCK IN THE IGNITION AND WILL NOT TURN OFF. THIS VEHICLE HAD THIS IGNITION REPLACED DUE TO A SIMILAR ISSUE IN 2010 BY A GM DEALER IN OURISMAN CHEVROLET BUICK (703) 329-1300 1800 OLD RICHMOND HIGHWAY, ALEXANDRIA, VA 22303-1856. THE ORIGINAL PART BECAME DEFECTED FOR THE SAME ISSUE AND I HAD TO PAY OVER $700 TO HAVE THE PART REPLACED. NOW, THE SAME ISSUE HAS OCCURRED. THE KEY IS STUCK IN THE IGNITION AND UNABLE TO TURN OFF THE CAR. I CONTACTED GENERAL MOTORS (SATURN) AT 1-800-553-6600 TO REPORT THE PROBLEM AND THEY ARE AWARE THIS HAS BEEN HAPPENING. HOWEVER, THE IS NO RECALL TO CORRECT THIS MEASURE. TO TURN THE CAR OFF YOU HAVE TO DISCONNECT THE WIRES OR REPLACE THE PART FOR ANOTHER $900. IF GM (SATURN) IS AWARE OF THE PROBLEM A RECALL SHOULD BE POSTED TO ALL OWNERS OF THE SATURN ION AND REIMBURSEMENT SHOULD BE PROVIDED FOR OWNERS WHO HAD PAID TO HAVE THE PART REPLACED. *TR

THE CAR WAS IN ARIZONA FOR 6 MONTHS (FEB. 2012 THRU AUG. 2012) UPON RETURNING TO ILLINOIS THERE WAS A STRONG GAS SMELL AROUND THE VEHICLE. THE CAR WAS TAKEN TO A SHOP AND IT WAS FOUND TO HAVE A CRACK IN THE FUEL PUMP AND IT WAS REPLACED. I READ ABOUT THE RECALL FOR THIS PROBLEM BUT IT DID NOT LIST 2006 SATURN IONS. I BELIEVE THAT 2006 SHOULD ALSO BE INCLUDED IN THE RECALL ALSO. DURING MY RESEARCH I HAVE FOUND MANY OTHER 2006 MODELS HAVING THIS PROBLEM. IT WAS THE HOTTEST SUMMER ON RECORD AND THE CAR WAS PARKED OUTSIDE WHILE IN ARIZONA. *TR

APPROXIMATELY 3-4 WEEKS AGO, I STARTED SMELLING A STRONG GASOLINE SMELL OUTSIDE MY CAR WHEN I PARKED IT. THE SMELL WAS GROWING STRONGER (AND I COULD SMELL IT IN THE CABIN ITSELF) SO I TOOK IT TO MY MECHANIC WHO TOLD ME IT WAS THE FUEL PUMP. HE HAD PRINTED OUT THE RECALL AND SUGGESTED I CONTACT GM. WHEN I CONTACTED THE LOCAL DEALERSHIP, I WAS TOLD THEY WOULDN'T/COULDN'T HONOR THE RECALL AS IT WAS VIN SPECIFIC. BACK TO MY MECHANIC WHO FIXED IT (AND BY NOW I WAS LEAKING GASOLINE) AND HE ADVISED ME TO CONTACT GM AGAIN AS THE FUEL PUMP WAS CRACKED EXACTLY WHERE THE FUEL PUMP INVOLVED IN THE RECALL WAS. HE GAVE ME THE PART AND I DID CONTACT GM BUT WAS TOLD BY GM THAT THEY WILL NOT HONOR THE RECALL, THAT IT WAS VIN SPECIFIC. TO ADD INSULT TO INJURY I WAS TOLD BY THE PERSON WHO CALLED ME THAT SHE "WANTED TO ASSURE ME THAT YOUR VEHICLE IS SAFE TO DRIVE, IT'S NOT INVOLVED IN THE RECALL." NEEDLESS TO SAY, THAT DID NOT GO OVER WELL SINCE THE REASON IT'S SAFE TO DRIVE IS THAT I HAD IT FIXED MYSELF. I WILL ALSO BE FILING COMPLAINTS WITH MY STATE AG AND THE BBB. THANK YOU FOR YOUR CONSIDERATION AND HELP IN THIS MATTER. *TR

SHIFTER CABLE BROKEN BEHIND RETAINING BRACKET VEHICLE ROLLS IN PARK INTERMITTENTLY VEHICLE WONT START IN PARK LOTS OF RECALLS ONLINE FOR SHIFTER CABLE ON THIS SATURN MODEL AND MANY OTHER GM MODELS GM HAS NOT ISSUED A RECALL (YET) FOR THIS VEHICLE. *TR

WHILE TRYING TO SWITCH IGNITION TO OFF, THE IGNITION SWITCH WOULD GET STUCK AT POWER ON POSITION. PART WAS REPLACED BY MECHANIC, SAYING "THIS PART ALWAYS FAILS IN GM VEHICLES AFTER 5 YEARS". THE NEW PART STARTED TO GET STUCK AT THE SAME POSITION A YEAR LATER AND IT TAKES MULTIPLE TRIES TO GET IT SHUT OFF COMPLETELY. *TR

POWER STEERING LIGHT WENT ON AND LOST POWER STEERING. ONCE VEHICLE WAS SHUT OFF AND TURNED BACK ON, PROBLEM RESOLVED. NEXT TIME I WAS DRIVING, I LOST POWER STEERING AGAIN WHILE I WAS DRIVING. *TR

MY CAR LEAKS IN THE ROOF WHEN ITS RAINS AND HAS STAINED MY INTERIOR ROOF. MY POWER STEERING WENT OUT AND ON THE DISPLAY IT WAS PWR STEERING. MY OUTSIDE TRIM NEAR WINDOWS IS WARPED. MY SUNROOF DOESNT WORK IT WONT OPEN. *TR

TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SMELL OF GASOLINE FUEL ENTERED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC DISCOVERED A FUEL LEAK FROM THE HOSES. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CALLED THE MANUFACTURER HOWEVER, THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 55,538.

TL* THE CONTACT OWNS A 2000 SATURN LSERIES. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE VEHICLE BEGAN INDEPENDENTLY STEERING TO THE LEFT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS CONFIRMED THAT THE FAILURE WAS CAUSED BY CORROSION OF THE SUB FRAME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 165,000. UPDATED 10/25/12 *CN UPDATED 11/08/12 ..UPDATED 11/14/12 *BF UPDATED 11/15/2012 *JS