SATURN Complaints

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC A GASOLINE SMELL WAS BEING EMITTED. THE MECHANIC CONFIRMED THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000.

TRAVELING ON AN INTERSTATE AT 65 MPH WE HEARD A TONE INDICATING SOMETHING WAS WRONG, STEERING BECAME DIFFICULT AND WE NOTICED THAT THE POWER STEERING INDICATOR LIGHT WAS ON. THE POWER STEERING WAS GONE AND IT BECAME VERY HARD TO STEER AND WAS UNABLE TO QUICKLY MANEUVER. WE PULLED OVER, TURNED OFF THE CAR AND THEN RESTARTED IT AND THE POWER STEERING CAME BACK ON. SAME THING HAPPENED AGAIN AFTER TRAVELING A FEW MILES. WE WERE ABLE TO GET HOME AND NOW THE POWER STEERING SHUTS DOWN EVERY FEW MINUTES. CAR IS UNSAFE ON PUBLIC ROADS IN REGARDS TO BEING ABLE TO MAKE QUICK MANEUVERS AND COULD LEAD TO ACCIDENTS AND INJURIES. CLEARLY A MANUFACTURING PROBLEM NOT NORMAL WEAR AND TEAR. CHEV. & PONT. CARS WITH SAME EQUIPMENT AND COMPLAINTS WERE RECALLED. SATURNS SHOULD BE ALSO. THERE IS AN OPEN ACTION NUMBER OF EA11014. *TR ..UPDATED 12/11/12 *BF THE CONSUMER STATED SATURN VOLUNTEERED TO REPLACE A PORTION OF THE STEERING THAT CONTROLLED THE POWER STEERING AT NO CHARGE. UPDATED 12/12/12

THE KEY WOULD GET STUCK IN THE IGNITION NOT ALLOWING ME TO GET OUT OF THE VEHICLE UNLESS I MANUALLY UNLOCKED THE DOORS. THIS WAS HAPPENING FOR ABOUT A YEAR OR MORE INTERMITTENTLY. THEN ONE DAY I COULD NOT GET THE CAR TO TURN OFF BECAUSE THE KEY WOULD NOT TURN. AFTER ABOUT A 5-10 SECOND TIME FRAME, THE IGNITION WOULD UNLOCK ALLOWING ME TO TURN THE CAR OFF AND REMOVE THE KEY. THIS OCCURRED INTERMITTENTLY FOR A COUPLE OF DAYS THEN WHEN I WAS ON VACATION, THE KEY WOULD NOT COME OUT AT ALL WHILE THE CAR WAS STILL RUNNING. I WAS LEFT WITH HAVING TO TEMPORARILY UNPLUG THE BATTERY AND THE FUSE SO THE CAR WOULD TURN OFF. THE MECHANIC I TOOK THE CAR TO WHILE ON VACATION SHOWED ME HOW TO DO THIS AND WAS ABLE TO GET THE KEY OUT OF THE IGNITION. I HAD THE CAR TOWED TO A MECHANIC ONCE I ARRIVED HOME BECAUSE THE CAR WOULD NOT START AT ALL AT THIS POINT, THE MECHANIC INFORMED ME THE IGNITION LOCK WAS BAD, AND APPARENTLY GM HAD BEEN AWARE OF THE PROBLEM AND OFFERED NO RECALL BUT DID RE-DESIGN THE INTERNAL COMPONENTS OF THE IGNITION LOCK. *TR

TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE CONTACT SMELLED GASOLINE IN THE INTERIOR CABIN. THE CONTACT MERGED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND FOUND GASOLINE LEAKING FROM THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 97,450 AND THE CURRENT MILEAGE WAS 97,550.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE ERRONEOUSLY ACCELERATED AS THE CONTACT HAD THE BRAKES APPLIED. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 108,000.

THE PASSENGER SIDE RUNNING LIGHT WENT OUT. I HAD THE BULB REPLACED. ABOUT A MONTH LATER THE SAME LIGHT WENT OUT AGAIN. I HAD THE LIGHT TAKEN OUT AND WAS TOLD THE WIRING HARNESS WAS MELTED AND HAD CAUSED THE BULB TO GO OUT. SO I NOW HAVE TO REPLACE THE WIRING HARNESS FOR THAT SIDE. I HAVE ALSO BEEN TOLD BY OTHER SATURN OUTLOOK OWNERS THAT IS A COMMON PROBLEM WITH MOST OF THEM. *TR

A FEW TIMES SINCE THE SUMMER OF 2003 WE WOULD TRY TO SHUT THE REAR PASSENGER CAR DOOR AND IT WOULD NOT CATCH TO CLOSE. WE PUT SOME LITHIUM GREASE THINKING IT JUST NEEDED THAT. THIS WEEKEND WHILE PUTTING THE KIDS IN THE CAR THE DOOR WOULD NOT SHUT. IT TOOK 30 MINUTES OF MANIPULATING THE HANDLE, DOOR LOCKS AND WINDOW TO TRY AND GET THE DOOR TO SHUT. WE CANNOT LET OUR CHILDREN RIDE IN THE CAR BECAUSE WE KNOW THE LATCH COULD FAIL AND OUR CHILDREN COULD BE PUT IN HARMS WAY. *TR

SMELL OF GASOLINE COMING FROM UNDER REAR OF VEHICLE. TOOK CAR TO DEALER TO GET FUEL PUMP REPLACED. I SEE RECALL FOR SIMILAR PROBLEM BUT ONLY IN SOME STATES. I SEE RECALL HAS BEEN EXPANDED TO HOPEFULLY INCLUDE ALL STATES. *TR

I PURCHASED MY CAR FROM CARMAX AND NOT EVEN A MONTH AFTER, IT RAINED REALLY HARD ONE NIGHT AND THE INSIDE OF MY CAR ON THE DRIVER SIDE WAS LEAKING. I TOOK IT BACK AND THEY CALLED THEMSELVES FIXING AND I ENDED HAVING THE SAME PROBLEM AGAIN. LONG STORY SHORT I RECENTLY HAD THE PROBLEM AGAIN BUT THIS TIME THE LEAK IS ALL OVER THE CAR ON THE ROOF AND THIS TIME CARMAX TOLD ME TO TAKE IT GM AND THEY SAID THAT IT WAS JUST A CLOGGED. I'M HAVING TO MANY PROBLEMS WITH THE SAME THING AND NOBODY IS TAKING BLAME FOR IT. EITHER THEY FIX IT FOR GOOD OR I WANT A REPLACEMENT VEHICLE. *TR

I DETECTED THE SMELL OF GASOLINE WHEN GETTING OUT OF THE VEHICLE. LATER DURING THAT WEEK THE SMELL OF GASOLINE BECAME PRESENT WHILE DRIVING AS WELL AS WHEN THE CAR WAS STATIONARY. I TOOK THE VEHICLE TO A LICENSED REPAIR FACILITY TO DIAGNOSE THE PROBLEM. THEY PUT IT ON A LIFT AND DISCOVERED THAT THE FUEL TANK WAS STAINED AND IT LOOKED TO BE LEAKING FROM THE AREA AT THE TOP OF THE TANK. ON SEPT 27, 2012 THE CAR WENT IN FOR SERVICE. UPON REMOVING THE FUEL TANK THE TECHNICIAN FOUND THE FUEL PUMP TO HAVE BROKEN BRITTLE PLASTIC AT THE TOP WHERE THE FUEL LINES COME OUT. THE VEHICLE WAS REPAIRED ON 9/29/12. SINCE THEN I LEARNED THAT GM IS RECALLING SOME VEHICLES FOR THE SAME PROBLEM, YET THIS VEHICLE ISN'T INCLUDED IN THE RECALL. *TR