SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SATURN OUTLOOK
    - KATY, TX

    I HAVE A 2009 SATURN OUTLOOK. MYSELF AND SEVERAL OTHERS HAVE HAD OUTLOOKS AND GMC ACADIAS THAT HAVE HAD TO REPLACE THE WATER PUMPS. THIS SEEMS LIKE EITHER A DESIGN OR DEFECTIVE PART ISSUE WITH THESE GM CARS. IT SEEMS LIKE A RECALL SHOULD BE DONE. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - BON AQUA, TN

    EXITING OFF I-40 WEST ONTO THE HERMITAGE EXIT THE CAR BEEPED 3X AND THEN THE POWER STEERING WENT OUT. *TR

    Source: NHTSA WEB SITE
  • 2001 SATURN LS
    - BERWYM , IL

    TL* THE CONTACT OWNS A 2001 SATURN L200. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE FAILURE RECURRED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART VEHICLE, BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE FAILURE WAS RELATED TO THE TIMING CHAIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 07V519000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - ASHVILLE , NC

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE IGNITION FAILED AND AS A RESULT, HE WAS UNABLE TO TURN THE IGNITION TO THE OFF POSITION. THE CONTACT MENTIONED THAT IN ORDER TO TURN OFF THE VEHICLE HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION LOCK CYLINDER AND THE IGNITION LOCK HOUSING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - KETTERING, OH

    MY DAUGHTER SMELLED GAS WHILE DRIVING HER CAR. SHE TOOK IT TO MY MECHANIC WHO SAID THAT HER FUEL PUMP WAS DEFECTIVE BUT THAT HER VEHICLE HAD A SAFETY RECALL ISSUED FOR THE SAME PROBLEM. THE MECHANIC PRINTED OUT THE RECALL NOTICE (SAFETY RECALL 09226). I TOOK THE VEHICLE TO THE AUTHORIZED DEALER AND THEY WOULD NOT HONOR THE RECALL BECAUSE THE VIN WAS NOT ON THE LIST. CAN SATURN CERTIFY THAT THEY NEVER DID ANY PARTS SWAPS BETWEEN FACTORIES? *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - MAHNOMEN, MN

    I WAS DRIVING MY CAR THROUGH TOWN WHEN THE DASH SUDDENLY MADE AN ALERT SOUND AND A 'PWR STR' LIGHT CAME ON. MY POWER STEERING INSTANTLY STOPPED WORKING. I WAS IN THE MIDDLE OF A THREE LANE STREET AND IN THE PROCESS OF MERGING LANES, SO THE POWER STEERING FAILURE ALMOST CAUSED ME TO RUN INTO ANOTHER CAR. AFTER I SHUT MY CAR OFF AND STARTED IT AGAIN, THE POWER STEERING WORKED FINE FOR ABOUT 5 MILES BEFORE THE MESSAGE CAME BACK UP AND THE POWER STEERING FAILED ONCE AGAIN. I DRIVE AT LEAST 15-20 MILES THROUGH THE CITY FOR MY JOB EACH DAY, AND IT'S A HUGE SAFETY HAZARD FOR ME WHEN THE POWER STEERING STOPS WORKING. IT HAS BEEN FAILING AT LEAST 2 OR 3 TIMES A DAY SINCE THE FIRST INCIDENT OCCURRED. I DROVE TO MY PARENTS' HOUSE WHICH IS 80 MILE FROM MY CURRENT HOME, AND THE POWER STEERING FAILED AT LEAST 7 TIMES DURING THE DRIVE. I LOOSE ALMOST ALL OF MY CONTROL OVER THE VEHICLE WHENEVER THIS OCCURS, AND I'M VERY CONCERNED FOR MY SAFETY AND THE SAFETY OF THE OTHERS ON THE ROAD NEAR ME. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - ELLENSBURG, WA

    FOR THE SECOND TIME THE IGNITION LOCK CYLINDER BROKE. TODAY WE UNABLE TO TURN OFF THE ENGINE. WE HAD TO REMOVE FUSES TO KILL THE ENGINE AND DISCONNECT THE BATTERY. THE FIRST TIME IT HAPPENED WE WERE STUCK IN THE GROCERY STORE PARKING LOT BECAUSE THE KEY WOULD NOT TURN TO START. IN BOTH CASES WE HAD TO BREAK THE IGNITION LOCK IN ORDER TO REMOVE THE LOCK CYLINDER. WITH THE CYLINDER REMOVED WE CAN USE A SCREW DRIVER TO START THE CAR. THE SCREW IS MUCH MORE RELIABLE. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - POMONA, TN

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT AS THE ENGINE WAS STARTING, FUEL LEAKED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER : 09V419000 ( FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - RICHMOND HEIGHTS, OH

    TL*THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND THE TIRE PRESSURE WARNING LIGHTS WERE ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE DEALER ADDED AIR TO THE TIRES HOWEVER THE TIRE PRESSURE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/11/12*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - OAK CREEK, WI

    VEHICLE EXHIBITS THE EXACT SAME ISSUE DESCRIBED BELOW, BUT BECAUSE I DO NOT LIVE IN THESE STATES, MY VEHICLE IS NOT COVERED UNDER THIS RECALL. I FEAR THAT MY VEHICLE COULD START ON FIRE ANY DAY NOW AND GM WILL NOT CARE. THIS IS A SERIOUS SAFETY HAZARD TO NOT ONLY ME, BUT OTHER DRIVERS AS WELL. A FUEL LEAK IS A SERIOUS ISSUE THAT I FEEL SHOULD NOT BE IGNORED. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED. *TR

    Source: NHTSA WEB SITE