SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN OUTLOOK- TOLEDO, OH
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT AS HE ATTEMPTED TO MERGE INTO TRAFFIC DRIVING 15 MPH THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE 3-5-R GEAR WAVE PLATE MALFUNCTIONED WHICH KEPT THE VEHICLE FROM ACCELERATING. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- BALLWIN, MO
MY 2006 SATURN ION RECENTLY HAD TO HAVE THE FUEL PUMP REPLACED. I NOTICED A RECALL (090226) ON CERTAIN ION VEHICLES FROM THIS YEAR FOR THIS EXACT ISSUE, BUT THE RECALL DID NOT INCLUDE MY CAR. THE PROBLEM DESCRIBED IN THE RECALL DESCRIBES WHAT HAPPENED TO MY VEHICLE. I'M HOPING BY NOTIFYING THE NHTSA ABOUT THE FACT THAT THIS IS HAPPENING TO OTHER VEHICLES THAT THE RECALL MAY GET EXPANDED AND GM WILL HAVE TO TAKE CAR OF THE PROBLEM FOR OTHER PEOPLE. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- MONROVIA, MD
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A CRACK IN THE FUEL PUMP PORT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE AND STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE SINCE THE FAILURE WAS CONSIDERED A FIRE SAFETY HAZARD. THE DEALER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 68,980. ..UPDATED 09-21-12*BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 SATURN LS- GREENVILLE, SC
TL* THE CONTACT OWNS A 2001 SATURN L200. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V519000 (ENGINE AND ENGINE COOLING) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- ADANSVILLE, TN
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THE IGNITION SWITCH FAILED. THE CONTACT STATED THAT IN SOME INSTANCE THE KEY BECAME LODGE IN THE IGNITION SWITCH WHICH PREVENTED THAT THE VEHICLE WAS TURN OFF. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WILL NOT START FOR 30 MINUTES OR MORE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 SATURN ION- SPARTA, NJ
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE PARKED HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT HAD TO REMOVE A FUSE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- GREENFIELD , IN
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR WHILE BEING DRIVEN OR WHEN PARKED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE AS THE FUEL PUMP BEING SEPARATED FROM THE FUEL TANK DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,695 AND THE APPROXIMATE CURRENT MILEAGE WAS 75,451....UPDATED 10/19/12 *BF THE CONSUMER STATED THE DEALERSHIP'S MECHANIC DIAGNOSED THE FUEL UMP AND GAS TANK WOULD NEED TO BE REPLACED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. UPDATED 10/25/2012 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN ION- TAYLOR, MI
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING 20 MPH WHEN SHE BEGAN TO SMELL BURNING RUBBER AND PLASTIC. THE CONTACT STOPPED THE VEHICLE AND AT DISCOVERED THAT THE POWER WINDOWS AND POWER LOCKS HAD BECOME INOPERABLE. THE FUSE WAS REPLACED FOR THE WINDOWS AND THEY BEGAN TO FUNCTION PROPERLY. A PERSONAL MECHANIC ADVISED THE CONTACT THAT THE NEW FUSE WOULD NEED TO BE REMOVED TO ENSURE THAT NO ELECTRICAL FIRES OCCURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 94,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- APACHE JUNCTION, AZ
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP HAD DEVELOPED A LEAK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- HIXSON, TN
2007 SATURN ION 3 MANUAL SEDAN 1.) FUEL PUMP DELIVERY SYSTEM RECALL AND HAS BEEN REPAIRED AFTER A SERIOUS FUEL LEAK WAS DETECTED. 2.)PURGE FLOW SOLENOID- ENGINE LIGHT CAME ON AFTER THE PUMP DELIVERY SYSTEM WAS DETECTED BUT WAS NOT REPAIRED BECAUSE IT WAS NOT INCLUDED IN RECALL. CAR GETS VERY LITTLE GAS MILEAGE BECAUSE THE FUEL TO OXYGEN RATIO BEING OFF. EVERY TIME I GO TO THE GAS STATION I CANNOT GET MY CAR TO START. IT DOESN'T MATTER IF I HAVE HALF OF A TANK OF GAS OR ALMOST ON EMPTY. IT TAKES SEVERAL TRIES AND ONLY STARTS AFTER I REV THE ENGINE BECAUSE THE FUEL TO OXYGEN RATIO AND THE FUEL PUMP FLOODS MY CAR AS SOON AS THE FUEL PUMP IS ENGAGED. I KNOW THAT AFTER THIS HAPPENS SO MANY TIMES THAT IT WILL CAUSE THE STARTER TO BURN UP IN MY CAR. 3.) IGNITION SWITCH- CANNOT TURN KEY ON AS IF THE STEERING WHEEL IS LOCKED/ CANNOT TURN KEY OFF/ TAKE KEY OUT AND CAR IS STILL RUNNING! DISCONNECT BATTERY TO SHUT THE CAR OFF. 4.) ELECTRONIC POWER STEERING- ACTS AS IF THE POWER STEERING HAS A SHORT. WHILE DRIVING WITH SPEEDS AS LITTLE AS 15MPH IN A RESIDENTIAL NEIGHBOR HOOD OR 70MPH ON THE INTERSTATE. THE POWER STEERING LIGHT COMES ON AND ALL POWER STEERING IS LOST AND BECOMES ALMOST IMPOSSIBLE TO DRIVE. AFTER SHUTTING THE CAR OFF AND RESTARTING THE CAR THE POWER STEERING WORKS BUT SHORTLY AFTER IT FAILS AGAIN. THIS HAPPENS EVERY TIME I DRIVE MY CAR. THE FIRST TIME THIS HAPPENED I WAS ON AN EXIT RAMP ON THE INTERSTATE WITH A VERY SHARP CURVE. I COULD BARELY CONTROL THE VEHICLE. NEEDLESS TO SAY MY CHILDREN ARE NO LONGER ALLOWED TO RIDE IN THIS CAR UNTIL IT IS REPAIRED. *TR
Source: NHTSA WEB SITE