SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 SATURN VUE
    - RICHMOND, IL

    AFTER DRIVING TO WORK I PARKED MY 2004 SATURN VUE AND REACHED FOR THE KEYS TO TURN OFF THE ENGINE. WHEN I TOUCHED THE KEY IT FELL OUT OF THE IGNITION SWITCH WITH THE ENGINE STILL RUNNING. WHEN I INVESTIGATED FURTHER, I FOUND I WAS ABLE TO INSERT AND REMOVE THE KEY REPEATEDLY AND WITHOUT FORCE WHILE THE ENGINE WAS RUNNING AND THE IGNITION SWITCH WAS IN THE RUN POSITION. I SHOT A VIDEO OF THIS WHICH IS VIEWABLE AT HTTP://YOUTU.BE/RVEMLYQXPP8&FEATURE=YOUTU.BE. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - LAKEWOOD, OH

    TWO TIMES ? I ORIGINALLY HAD THE DRIVERS SEAT FRAME REPLACED WHILE UNDER WARRANTY IN APRIL 2009. RECENTLY IN DECEMBER 2012 IT BROKE AGAIN. OBVIOUSLY THE SEAT FRAME IS A POORLY ENGINEERED PRODUCT. THE ISSUE CAUSES THE SEAT TO LEAN INTO THE CENTER OF THE VEHICLE AND ROCK WHEN TURNING TO THE RIGHT AND SOMETIMES IT SIMPLY CLUNKS DOWNWARDS WITHOUT WARNING. THE FACT THAT THE CLUNKING DOWN IS SUDDEN, IT IS QUITE STARTLING AND VERY DISTRACTING FROM WHAT'S IS GOING ON ROAD. I ATTEMPTED TO SECURE SOME ASSISTANCE OR FINANCIAL OFFSET FOR THE SECOND SEAT FRAME THROUGH GM?S CUSTOMER ASSISTANCE CENTER TO NO AVAIL. THE CAR SAT AT THE DEALERSHIP FOR FIVE DAYS WHILE GM'S CAC SUPPOSEDLY DELIBERATED ON MY REQUEST AND ONLY TO RETURN IT TO ME IN WORST CONDITION DUE TO THEIR INSPECTION. I'M NOT A SUPER HEAVY GUY, I AVERAGE 230 LBS. GM SHOULD BE REQUIRED TO ISSUE A RECALL FOR THIS PART WITH THE COMPLAINTS LISTED HERE AND THE NUMEROUS WEB PAGES ALSO DESCRIBING THE PARTS FAILURE. I HAVE OWNED SEVEN GM CARS BUT I'LL BE SURE NOT TO GIVE GM NOT ONE PENNY MORE THEN THE EVENTUAL REPAIR OF THIS ISSUE. IT LEAVES ME WONDERING WHY DID WE AMERICAN'S ALLOWED THE BAIL OUT OF THIS COMPANY? *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - POUGHKEEPSIE, NY

    I WAS DRIVING ON THE INTERSTATE AT 65 MPH AND THE POWER STEERING LIGHT CAME ON AND THE STEERING WHEEL CLICKED AND BECAME STIFF. THERE WAS NO PRIOR INDICATION THAT ANYTHING WAS WRONG. I COULD NO LONGER TURN RIGHT AND LEFT TURNS WERE ALMOST IMPOSSIBLE. THE BRAKES STARTED HAVING TROUBLE AS WELL. I ALMOST GOT IN ACCIDENT BECAUSE THE RIGHT SIDE WAS NOT WORKING. THEN WHEN I MADE IT TO A SPOT AND TURNED THE CAR ON AND OFF IT WAS WORKING AGAIN. THEN ABOUT 30 MIN LATER IT DID THE SAME THING AGAIN. I HAD SOME CHECK THE FLUID AND IT WAS FINE AND SO WAS THE BELT. ALSO, MY LEFT INDICATOR WILL NOT WORK. I HAVE TAKEN IT TO THE DEALER AND SEVERAL MECHANICS AND IT KEEPS MELTING THE SOCKET. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - SELMA, TX

    I CHANGED OUT THE FRONT RIGHT HEADLIGHT. AFTER I CHANGED IT OUT, ROUGHLY TWO DAYS LATER THE SAME LIGHT WAS OUT AGAIN. I CHECKED THE LIGHT, LIGHT WAS FINE BUT WIRE HARNESS WAS NOT WORKING PROPERLY. AFTER PLAYING WITH THE PLACEMENT OF THE HARNESS, I WAS ABLE TO GET THE LIGHT TO WORK AGAIN. BUT LIGHT HAS NOT STAYED ON LONGER THAN TWO DAYS WITHOUT ME HAVING TO WORK ON IT IN SOME WAY. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN SKY
    - CUMMING, GA

    THE AIR BAG SENSOR IN MY VEHICLE FAILED SHORTLY AFTER ITS 'BUMPER-TO-BUMPER' WARRANTY EXPIRED. ANY PASSENGER IN THE CAR FACES ADDED RISK IF AN ACCIDENT WERE TO OCCUR. IT IS MY UNDERSTANDING THAT THE OWNER'S COST TO FIX THIS ITEM IS PROHIBITIVE ($500 - $800), AND THAT THE EARLY FAILURE OF THIS PART IS SOMEWHAT COMMON FOR THIS VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - PORT CHARLOTTE , FL

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AND THE CONTACT WAS UNABLE TO POWER OFF THE VEHICLE. ALSO, THE CONTACT MENTIONED HE WAS ABLE TO SWITCH GEARS WITHOUT DEPRESSING THE BRAKE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE IGNITION KEY CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN VUE
    - LAWRENCEVILLE , GA

    I NOTICE THE BEGINNING OF THE WEEK WHEN I STARTED MY CAR THE AIR BAG LIGHT AND THE SERVICE ENGINE LIGHT REMAINED ON IN MY VEHICLE. I CALLED MY MECHANIC IMMEDIATELY AND HE TOLD ME THAT SEEMED BE BE A WIRING OR MECHANICAL ISSUE WITH THE VEHICLE. HE STATED THAT SATURN DID HAVE A RECALL ON THE VEHICLE FOR THIS ISSUE AND I NEEDED TO GET A HOLD OF SOMEONE IMMEDIATELY. THAT IS WHY I AM FILING HIS COMPLAINT ASKING FOR IMMEDIATE ASSISTANCE WITH THE CRITICAL ISSUE WITH MY VEHICLE. PLEASE IF SOMEONE CAN CONTACT IMMEDIATELY. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - DYER, IN

    MANUAL SHIFT MODE ON GEAR SELECTOR DOES NOT WORK, UNABLE TO DOWNSHIFT. P, D AND R SEEM TO WORK NORMAL. UNABLE TO USE TRANSMISSION TO CONTROL SPEED ON HILLS. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN LS
    - URBANA, IL

    I NOTICED A VERY STRONG SMELL OF GASOLINE AND TOOK MY 2002 SATURN VEHICLE TO MECHANIC WHO INFORMED ME THAT THE FUEL PUMP WAS LIKELY THE ISSUE. WITHOUT DROPPING THE TANK HE WAS NOT 100% SURE. REPAIR WAS MADE TO A NIPPLE NEAR THE FUEL TANK TO SEE IF THAT WAS THE PROBLEM. THE SMELL WENT AWAY FOR APPROXIMATELY 3 MONTHS AND AT THAT TIME RETURNED. I RETURNED THE VEHICLE TO THE MECHANIC AND HE DROPPED THE FUEL TANK TO CONFIRM THE FUEL PUMP WAS DAMAGED. REPAIR WAS MADE AT A SIGNIFICANT COST TO OWNER. (FYI - IN 2010, 2 DAYS AFTER REPAIRING THE FUEL PUMP, THE TRANSMISSION FAILED. IT WAS REPAIRED, AND APPROXIMATELY 2 WEEKS AFTER THE TRANSMISSION REPAIR THE BODY CONTROL MODULE (BCM) FAILED AND WAS REPAIRED. NOW, IN 2013 MY TIMING BELT HAS BROKEN AND I WAS INFORMED MY ENGINE IS GARBAGE. I AM CURRENTLY FIGHTING WITH GM AS THERE WAS A RECALL ISSUED FOR TIMING BELTS ON SATURN L200'S, BUT THEY 'CLAIM' MY VIN IS NOT A PART OF THAT RECALL.) *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - STATEN ISLAND , NY

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY WHILE IN PARK. THE CONTACT WAS ABLE TO STOP THE VEHICLE BUT WAS UNABLE TO START THE ENGINE AFTER PLACING THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE SHIFTER CABLE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN). THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 64,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE