SATURN Complaints

THIS COMPLAINT IS IN REGARDS TO TSB 09-07-30-012B FOR A 2008 SATURN OUTLOOK . THIS ISSUE WITH THE CLUTCH WAVE PLATE CAUSED MY ENTIRE AUTOMATIC TRANSMISSION TO FAIL AS WELL AS MAJOR DAMAGE TO TRANSFER CASE THAT COULD NOT BE REPAIRED. THE ENDSTATE WAS A COMPLETE REPLACEMENT OF THE AUTOMATIC TRANSMISSION AS WELL AS THE TRANSFER CASE WITH A COST OF OVER $6K. THE MILEAGE ON THIS VEHICLE WAS 74,563 AND ALL REQUIRED MAINTENANCE CONDUCTED IN A TIMELY MANNER. THE TRANSMISSION FAILED WHILE ON THE FREEWAY TRAVELING AT 65MPH ALMOST CAUSING AN MAJOR ACCIDENT BECAUSE OF THE POWER TRAIN FAILURE. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND MAKING A TURN, THE POWER STEERING WARNING ILLUMINATED AND THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO A CURB. THE CONTACT RESTARTED THE VEHICLE AND IT DROVE NORMALLY. THE VEHICLE WAS LATER TAKEN TO A DEALER. THE DIAGNOSIS WAS PENDING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 92,387. THE VIN WAS UNAVAILABLE.

IN MAY, THE VEHICLE BEGAN SHUTTERING AND LOST ALL POWER. THE VEHICLE WAS TOWED TO A DEALERSHIP AND THEY SAID THAT THE WAVE PLATE HAD BROKEN. IN DECEMBER 2012, THE TRANSMISSION DISPLAYED AN OVERHEATING WARNING, BUT DEALERSHIP SAID NO PROBLEMS NOTED (APPROX 110000 MILES) THEN IN JAN 2013 (113000) MILES THE TRANSMISSION WOULD NOT SHIFT OUT OF 2ND GEAR. DEALERSHIP SAID THAT IT WAS NOW A BROKEN PRESSURE SWITCH AND NOT COVERED UNDER THE PREVIOUS REPAIR WARRANTY. *TR

AS TAKING AN EXIT RAMP, THE TRACTION CONTROL TURNS OFF, THE DRIVER INSTRUMENT PANEL GIVES A BRAKE WARNING. WE TOOK TO THE MECHANIC WHO ADVISED THAT THE BRAKE FLUID WAS LOW. BRAKE FLUID WAS REFILLED, PROBLEM REPEATS ITSELF EVERY 3 MONTHS, APPEARS TO BE LEAKING FROM THE MASTER CYLINDER. *TR

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT DURING HEAVY RAIN, WATER LEAKED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS INFORMED THAT THE DRAIN WAS CLOGGED AND NEEDED TO BE FIXED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 151,000.

I HAD TRANSMISSION PROBLEMS ON MY 2008 SATURN OUTLOOK. WHILE DRIVING THE CAR ONE MORNING IT JUST STOPPED ACCELERATING AND THEN LOCKED UP AND WOULDN'T MOVE. *TR

TL* THE CONTACT OWNS A 2006 SATURN ION3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A STRONG FUEL ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A FUEL LEAK. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. UPDATED 02/14/13*LJ

OUR 2007 SATURN OUTLOOK EXPERIENCED COMPLETE SYSTEM FAILURE -IE EVERYTHING TURNED OFF WHILE DRIVING - MORE THAN ONCE. AFTER MANY TRIPS, SOME BY TOW TRUCK, TO THE DEALERSHIP SERVICE DEPARTMENT, GM FINALLY RESOLVED THE ISSUE BY REPLACING THE CAR'S COMPUTER. THIS WAS AFTER SEVERAL NEAR DEATH EXPERIENCES DRIVING THE CAR AND SUDDENLY BEING WITHOUT BRAKES OR STEERING. NOW THE CAR LEAKS, FILLING THE FLOOR MATS WITH WATER, SPLASHING THE DRIVER WITH WATER AT EVERY CHANGE OF SPEED. THE SEATBELTS HAVE BLACK MOLD, AND STARTING LAST WEEK, THE CAR ISNT STARTING, LIKELY DUE TO WATER IN THE ELECTRICAL SYSTEM. WE BELIEVE THE WATER COMING OUT OF THE AIR BAG HOLES MAY PREVENT THE AIR BAGS FROM FUNCTIONING PROPERLY IN A CRASH. WE ARE NOT ALONE WITH THESE PROBLEMS. PLEASE SEE ' SATURN LEAKING SUNROOF' FORUM ON EDMUNDS.COM FOR MANY MORE CUSTOMER COMPLAINTS JUST LIKE OURS. WE HAVE BEEN IN TOUCH WITH GM BUT EXPECT TO BE TOLD TO 'GO TO THE DEALER'.. AGAIN. THE CHEVY DEALER WE USE DOES NOT KNOW HOW TO RESOLVE THE ISSUE, DESPITE IT BEING A WIDESPREAD PROBLEM WITH THIS CAR (ALSO THE OTHER MAKES OF THIS SAME MODEL). WE DO NOT BELIEVE THE CAR IS SAFE. THIS CAR WAS A LEMON FROM THE START, BUT NOTHING HAS BEEN DONE ABOUT IT. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL EXHIBITED A CLUNKING SOUND WHEN COMPLETING A RIGHT OR LEFT TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

REGARDING OUR 2008 OUTLOOK THAT WE PURCHASED IN AUGUST'12 - THE VEHICLE HAS 47K ON IT & HAD 39K WHEN WE PURCHASED IT FROM OUR BANK (A REPO'D CAR). ON 1/25/13 THE TRANSMISSION GAVE OUT LITERALLY IN MY DRIVEWAY. FIVE MINUTES PRIOR TO THAT, I WOULD HAVE BEEN ON A MAJOR HIGHWAY WITH SCHOOL AGED KIDS ON BOARD - I SHUTTER TO THINK OF THE POSSIBILITIES. NO WARNINGS PRIOR TO THIS EVER. (1/28/13) I CONTACTED GMC DIRECTLY, RECEIVED A CLAIM NUMBER FROM THEM, FOLLOWED THAT UP WITH A PHONE CALL TO A TOWING COMPANY & THEN THE GMC DEALERSHIP TO LET THEM KNOW THAT THE VEHICLE WAS ON IT'S WAY. RECEIVED A CALL FROM THE DEALERSHIP - DIAGNOSIS NEWS - WE NEEDED A NEW TRANSMISSION (WE WEREN'T SURPRISED). THE ESTIMATE WASN'T FULLY COMPLETED YET (NEVER A GOOD SIGN) & THEY WOULD CALL LATER WITH THE COST. I MISSED THAT LATER IN THE EVENING - I'D HAD ENOUGH & TALKING ABOUT THIS ISSUE WAS MAKING ME MADDER BY THE MINUTE. HOW CAN YOU CLAIM TO DO SUCH 'RIGOROUS TESTING' ON YOUR VEHICLES & THEN HAVE TRANSMISSION FAILURE HAPPEN IN A MATTER OF MINUTES WITHOUT ANY WARNING WHATSOEVER!! (1/29/13) I WAS INFORMED OF THE COST (I NEARLY HIT THE FLOOR) BUT WAIT - THEY WERE OFFERING A 10% DISCOUNT & I COULD GET A $200 VISA REBATE FROM GM - LIKE I'D WON A PRIZE OR SOMETHING. IS THIS SUPPOSED TO MAKE IT BETTER?! HOW ABOUT STANDING BEHIND YOUR PRODUCT?! IT WOULD SEEM TO ME THAT GM HAS A PROBLEM WITH THEIR TRANSMISSIONS JUST BASED ON THE MANY POSTS ON EDMUNDS & ONLINE - PERHAPS A RECALL IS IN ORDER. I WAS THE ONE WHO PURSUED MY FORD HUSBAND WITH "LET'S GIVE A GMC CAR A TRY, IT'S AMERICAN MADE TOO. SO MUCH FOR THAT - SHAME ON ME. THIS IS SO WRONG TO HAVE TO REPLACE THIS TRANSMISSION AT THIS POINT & HAVING TO PAY FOR IT PAY FOR IT ENTIRELY ONLY ADDS INSULT TO INJURY! SHAME ON ME - NO - SHAME ON YOU GMC!! *TR