SATURN Complaints

STOPPED AT A DRIVE-THRU WINDOW. WAS IN GEAR AND UNDER BRAKING. TWO LIGHTS CAME ON AT DASH: SERVICE ESC AND SERVICE TRACTION. LIGHTS RESET WHEN VEHICLE IS SHUT OFF AND RESTARTED. LIGHTS HAPPEN AT RANDOM TIMES DURING OPERATION. WHEN SERVICE LIGHTS OCCUR, BRAKE LIGHTS REACT OPPOSITE OF NORMAL OPERATION. *TR

AFTER PARKING THE CAR ON A SHORT DRIVE TO THE STORE, I SMELLED GASOLINE AROUND THE CAR. WHEN I CHECKED UNDERNEATH THE CAR, FUEL WAS VISIBLY POURING FROM THE FUEL TANK AREA AND WAS POOLING UNDER THE CAR. UPON INSPECTION OF THE FUEL SYSTEM, THE RETURN PORT OF THE FUEL PUMP WAS DISCOVERED TO BE CRACKED AND BROKEN-OFF, ENABLING FUEL RETURNING TO THE PUMP TO POUR OUT OF THE SYSTEM. *TR

BOUGHT MY SATURN ION 2 2006 IN 2005 OBVIOUSLY BRAND NEW AND WAS TALKED INTO PURCHASING A $1500 BUMPER TO BUMPER WARRANTY. I IMMEDIATELY HAD PROBLEMS BUT WAS TOLD BY SATURN MECHANICS NOTHING WAS WRONG WITH MY CAR. IN 2009 AS I WAS GETTING HOME THE KEY GOT STUCK IN THE IGNITION AND WOULDN'T TURN OFF, I COULDN'T TURN OFF THE CAR AT ALL. I WAS LUCKY THAT THE DEALERSHIP WAS OPEN AND ABLE TO UNPLUG THE BATTERY. THEY FIXED IT BUT THE WARRANTY WOULDN'T PAY, SO I PAID OUT OF POCKET TO FIX IT. WELL, LAST SUNDAY IT HAPPENED AGAIN, IN 105 DEGREE HEAT. I HAD NO WHERE TO TAKE IT SINCE DEALERSHIPS ARE CLOSED SUNDAYS. MY CAR RAN FOR OVER 5 HOURS BECAUSE NO ONE COULD FIGURE OUT HOW TO UNPLUG THE BATTERY. ONLY A PROFESSIONAL KNOWS HOW TO TURN OFF THE CAR SAFELY, YET MANY PEOPLE RISKED TURNING IT OFF. I AM SURE SOME PEOPLE WOULD FIND IT EASY TO TURN OFF THE CAR BY DISCONNECTING THE BATTERY BUT STILL IT NOT SAFE. MY CAR WAS SO HOT NO ONE COULD TOUCH IT, I WAS AFRAID IT WAS GOING TO START ON FIRE. THIS IS A VERY COMMON PROBLEM AND NEEDS TO BE INVESTIGATED AND RECALLED. WE HAVE TO BE ABLE TO TURN OFF AN ENGINE. PLEASE INVESTIGATE THIS ISSUE, SATURN NOR GM WILL TAKE RESPONSIBILITY FOR THIS DEFECT, EVEN THOUGH WHEN YOU GOOGLE SATURN ION 2 2006 ALL THE REVIEWS SAY THE SAME THING ABOUT THE IGNITION CYLINDER. *TR

OUR SON HAD MY WIFE'S 2006 SATURN ION AT COLLEGE 200 MILES FROM HOME. GAS DRIPPING FROM UNDERNEATH CAR, IMMEDIATELY TOLD HIM TO TAKE IT TO DEALER. DEALER CONFIRMED FUEL TANK RETURN LINE CRACKED. REMOVED FUEL TANK AND REPLACED FUEL MODULE ASSEMBLY. TOTAL BILL 685.63. CAN NOT GET NO SATISFACTION FROM SATURN ON THE RECALL OF THIS VEHICLE. WHAT DIFFERENCE WHAT STATE THIS OCCURS IN. NHTSA #09V419000. *TR

TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT WAS DRIVING 40 MPH WHEN SHE HEARD A DINGING SOUND AND THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE CONTACT WAS ABLE TO PULL OVER. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 92,000.

FRONT HEADLIGHT HARNESSES ARE MELTING. NO HEADLIGHT WORKING BECAUSE OF WIRES MELTING. *TR

IGNITION KEY CYLINDER FAILURE: THE KEY WOULD TURN BUT NOT ADVANCE BEYOND "RUN" TO START THE ENGINE. AFTER REPLACING THE KEY CYLINDER THE IGNITION KEY WORKS BUT THE IGNITION SWITCH PASSLOCK SYSTEM WOULD NOT ENGAGE; SATURN WAS FAULTED WITH THE EASE OF THEFT OF THEIR VEHICLES PROMPTING THEIR INITIATION OF THE FAILURE-PRONE PASSLOCK SYSTEM. THIS OWNER WORKS IN HIGH RISK/DANGEROUS AREA ON A FEDERAL FACILITY. FORTUNATELY THIS TIME THE INCIDENT OCCURRED AT HOME AFTER DRIVING FROM THAT FACILITY. WE NOTED THERE ARE MANY HUNDREDS OF COMPLAINTS FILED AGAINST GM FOR THIS DEFECT, MANY WITH PERSONAL/PROPERTY RISK AS NOTED HERE, BUT NOTHING HAS BEEN DONE. IF THIS RECURS WITH PERSONAL DAMAGE WE GUARANTEE THERE WILL BE A SIGNIFICANT CLASS ACTION SUIT FILED AGAINST GM WHICH IS LIKELY TO BE HIGHLY SUCCESSFUL; WE ARE SEEKING THE ADVICE OF OUR ATTORNEYS. WE WILL NOT DIVULGE ANY OTHER SUCH OR RELATED INFORMATION AT THIS TIME. WE ADDITIONALLY NOTED TO DATE NOTHING HAS BEEN DONE BY GM TO CORRECT THIS PROBLEM, VIS-A-VIS IN A RECALL OR REFUND FOR TIME/MATERIAL/LABOR OR PERSONAL TIME LOST, OTHER THAN TO DISCONTINUE THE SATURN BRAND. IT HAS BEEN DIFFICULT TO FIND SUITABLE SERVICE OF ANY KIND, MAINLY BECAUSE GM DEALERS REFUSE TO WORK ON SATURNS: "WE HATE THOSE CARS". AT THIS POINT THE REPROGRAMMING FEATURE OF THE DYSFUNCTIONAL PASSLOCK SYSTEM DOES NOT WORK. THE VEHICLE WILL HAVE TO BE TOWED 39 MILES TO A DEALERSHIP. *TR

TL* THE CONTACT OWNS A 1997 SATURN SL. THE CONTACT STATED THAT HE WAS REVERSING FROM A RESIDENTIAL DRIVEWAY WHEN HE SHIFTED TO FIRST GEAR AND THE SHIFTER CABLE BECAME DETACHED FROM THE SHIFTER LEVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THEY HAD TO REPLACE TWO SHIFTER CABLES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 127,000. UPDATED 7/26/12 *CN THE CONSUMER STATED THE ROOT OF THE PROBLEM WAS THE FAILURE OF A SMALL PLASTIC BUSHING USED TO JOIN THE SHIFTING LEVER TO THE SHIFTING CABLE IN A MANUAL TRANSMISSION. WHEN THE BUSHING FAILED, THE SHIFTING CABLE FELL OFF THE SHIFTING LEVER WHICH LEFT THE CONSUMER UNABLE TO SHIFT GEARS. THE CONSUMER STATED THE FAILURE HAPPENED WHILE HE WAS STOPPED IN HIS DRIVEWAY. THE DEALER WOULD NOT REPLACE THE BROKEN BUSHING, BUT INSTEAD REPLACED THE ENTIRE CABLE AS WELL AS AN ADJOINING CABLE. UPDATED 08/06/12

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN AUTO MECHANIC WHO ADVISED THAT THERE WAS A PROBLEM WITH THE IGNITION. THE IGNITION WAS REPLACED. THE CONTACT CONTINUED TO HAVE THE SAME PROBLEM AFTER THE REPAIRS. THE CONTACT NOTIFIED THE DEALER WHO OFFERED NO ASSISTANCE. THE CONTACT ALSO CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.

COULD NOT SHUT CAR OFF, KEY IS LOCKED IN IGNITION, COULD NOT GET KEY OUT OF IGNITION. *TR