SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN AURA
    - WASHINGTON , DC

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT AFTER PARKING HIS VEHICLE ALL OF THE POWER STEERING FLUID LEAKED OUT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING PUMP MALFUNCTIONED. AS A RESULT, THE PUMP AND HOSES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,498. UPDATED 8/6/12 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - ALLENTON , MI

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE REVERSING FROM HER DRIVEWAY. THE POWER STEERING WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHUT THE VEHICLE OFF AND THE VEHICLE RESUME AS NORMAL UPON RESTART. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 147,294.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - CHICAGO, IL

    2006 SATURN ION. CONSUMER WRITES IN REGARDS TO RECALLS RELATED TO FUEL LEAKS CAUSED BY A FAULTY HOSE ON THE FUEL PUMP. *TGW THE CONSUMER WAS INFORMED THERE WAS NO RECALL IN THE STATE HE RESIDES IN. *JB

    Source: CONSUMER LETTER
  • 2006 SATURN ION
    - FEDERAL WAY , WA

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS LOUD CHIME WITH COMPLETE LOSS OF POWER STEERING AND THE WARNING INDICATOR ILLUMINATION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR ASSISTANCE DUE TO THE ELECTRIC POWER STEERING. THE FAILURE OCCURRED NINE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - NORTH BRUNSWICK, NJ

    THE FIRST INCIDENT OCCURRED WHILE UNDER WARRANTY NOV 9TH 2009 WHEN THE DOOR LOCK BECAME UNRESPONSIVE. THEY REPLACED FREE OF CHARGE. TODAY THE REMAINING 3 DO NOT WORK. WHEN I START THE CAR AND DRIVE OFF, IT IS MY BELIEF BASED ON NORMAL OPERATION OF THESE LOCKS, THAT MY DOORS ARE LOCKED AND PASSENGERS ARE SAFE. THE REALITY IS JUST THE OPPOSITE. NOT ONLY DOES IT BECOME A SAFETY ISSUE AS DESCRIBED, BUT IT ALSO BECOMES AN ISSUE WHEN YOU PARK YOUR CAR, LOCK YOUR DOORS WITH THE REMOTE, AND WALK AWAY WITH CONFIDENCE THAT YOUR CAR IS LOCKED WHEN IN FACT IT IS NOT DUE TO THE FAULTY CHEAP PRODUCT USED IN THIS CAR, AND OTHERS MANUFACTURED BY GM. WHEN I WENT ONLINE TO RESEARCH, I WAS SURPRISED BY THE NUMBER OF PEOPLE ON VARIOUS BLOG SITES COMPLAINING OF THE SAME ISSUE. I CONTACTED GM AND THE BEST THEY OFFERED WAS TO REPLACE ALL 4 LOCKS FOR HALF PRICE. THAT IS $500 INSTEAD OF $1000. WHILE I APPRECIATE THEIR OFFER,I KNOW FOR A FACT A REPLACEMENT ACTUATOR COSTS BETWEEN $5 AND $10, AND IT'S NOT ENTIRELY ABOUT THE MONEY. IT'S A MATTER OF RIGHT AND WRONG, SAFE AND NOT SAFE. THIS ISSUE IN MY MIND IS MORE ABOUT THE SAFETY OF PEOPLE THINKING THEY ARE SAFELY LOCKED IN THEIR CAR BY A SYSTEM THAT IS DESIGNED TO DO EXACTLY THAT. THIS IS NOT OPTIONAL EQUIPMENT EITHER. THESE LOCKS ARE STANDARD EQUIPMENT THAT I EXPECT TO WORK AND KEEP ME AND MY FAMILY SAFE MUCH IN THE SAME WAY I EXPECT MY BRAKES TO STOP THE CAR. I WOULD LIKE TO SEE THIS BECAME A RECALL ON THIS AND OTHER VEHICLES LIKE IT. THANK YOU FOR YOUR TIME. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - HARRISBURG, PA

    AS I WAS DRIVING THE POWER STEERING WENT COMPLETELY OUT, I HAD TO RESTART CAR IN ORDER TO REGAIN POWER STEERING. BUT IT CONTINUED TO GO BACK OUT ON ME 2 MINS AFTER RESTARTING CAR REPEATEDLY. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - EVANSTON, IL

    THE POWER STEERING WENT OUT WHILE I WAS DRIVING, MAKING THE CAR VERY, VERY DIFFICULT TO STEER. PROBLEM NOW RECURS WHENEVER I DRIVE THE CAR, BEGINNING SHORTLY AFTER I START DRIVING. *TT

    Source: NHTSA WEB SITE
  • 2004 SATURN VUE
    - EAST WINDSOR , CT

    TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER OF THE TRANSMISSION WAS NO LONGER IN BUSINESS. THE VEHICLE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 115,000. UPDATED 07/06/12 *BF THE CONSUMER ALSO STATED SHE RETURNED TO THE DEALER SEVERAL TIMES, TO FIX THE FUEL GAUGE PROBLEM. THE CHECK ENGINE LIGHT ILLUMINATED, WHICH TURNED OUT TO BE A FAULTY 02 SENSOR. UPDATED 10/02/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - KANSAS CITY, KS

    I WAS DRIVING TO WORK AT 9PM AND I GOT OFF THE HIGHWAY AND MY POWER-STEERING STOPPED WORKING. THERE WAS A LIGHT ON THE DASH THAT SAID IT WAS MY PWR STR. I MADE IT TO WORK, BUT IT WAS VERY DIFFICULT TO STEER MY CAR AND VERY UN-SAFE. *TT

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - FRISCO, TX

    CONTINUING INSTANCES OF POWER STEERING FAILURE CAUSING EXTREME DIFFICULTY IN MANUVERING THE VEHICLE.

    Source: PORTABLE SAFETY COMPLAINT FORM