SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN ION- WELLSTON, OH
TODAY WHILE TAKING A LEFT ON TO MY ROAD MY BREAKS FELT AS IF THEY HAD GONE SOFT AND SPONGY AND IT WAS HARD TO STOP. AFTER REALIZING THIS PROBLEM MY VEHICLE'S DASH STARTED BEEPING AND THE WORDS PWR STR FLASHED ON MY DASH AND WHILE TURNING INTO THE ROAD MY STEERING WHEEL WOULD NOT TURN NORMAL. IT WAS VERY HARD TO TURN INTO MY ROAD ALMOST RESULTING IN A CRASH. LUCKILY A CRASH DID NOT HAPPEN. I HAD ONE OTHER PERSON IN THE CAR WITH ME. THIS RESULT COULD HAVE RESULTED IN A WRECK RISKING THE LIVES OF EVERYONE IN THE CAR. AS I HAD DIFFICULTY PULLING INTO MY DRIVEWAY I SHUT THE VEHICLE OFF AND TURNED IT BACK ON RESULTING IN THE WHEEL TURNING NORMALLY. I TOOK MY CAR AROUND THE BLOCK TO SEE IF IT WERE TO HAPPEN AGAIN AND IT HAD. I DID MAKE IT SAFELY HOME AFTER THAT DUE TO THE FACT I TOOK A BACK ROAD. I FEEL THAT THE INVESTIGATION TO RECALL THE POWER STEERING IN THE IONS SHOULD BE IN AFFECT DUE TO THE ABUNDANCE OF COMPLAINTS ABOUT THIS SPECIFIC PROBLEM. I DO NOT SEE THE REASON IT HAS NOT ALREADY BEEN ACCOMPLISHED. FOR THOSE LOOKING TO BUY A SATURN ION, THESE VEHICLES HAVE PROBLEMS AND I WOULD NOT RECOMMEND ANYONE WITH OR WITHOUT CHILDREN TO OWN A VEHICLE AS DANGEROUS AS THIS ONE. THANK YOU. *TR
Source: NHTSA WEB SITE -
2001 SATURN LS- LAWRENCEVILLE, GA
DRIVING VEHICLE ON RESIDENTIAL STREET. CAR ENGINE STALLED OUT AND WOULD NO LONGER RUN OR START. TOOK IT TO A MECHANIC AND WAS TOLD THE ENGINE WOULD NEED TO BE REPLACED BECAUSE THE TIMING CHAIN BROKE. THIS CAR WAS VERY GENTLY DRIVEN AND WELL-MAINTAINED. THIS SHOULD NOT HAVE HAPPENED. *TR
Source: NHTSA WEB SITE -
2008 SATURN ASTRA- JEFFERSON, OR
TL* THE CONTACT OWNS A 2008 SATURN ASTRA. THE CONTACT WAS DRIVING 60 MPH WHEN BOTH THE DRIVER AND PASSENGER SIDE MIRRORS DETACHED FROM THE VEHICLE SUDDENLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT EACH MIRROR WOULD HAVE TO BE REINSTALLED. THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- SHREREPORT , LA
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL GASOLINE ODOR COMING FROM THE VEHICLE. IN ADDITION, THE CONTACT WAS EXPERIENCING SPORADIC STARTUP FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN VUE- FORT SMITH , AR
I WAS REAR ENDED ON MARCH 19TH IN SPRINGDALE ARKANSAS. I WAS PARKED AT A STOP LIGHT WHEN A CAR REAR ENDED ME. THE DRIVER DID NOT HAVE INSURANCE AND HIS NAME WAS [XXX] ADDRESS ON THE ACCIDENT REPORT WAS[XXX]. THE VEHICLE WAS A MITSUBISHI MIRAGE LICENSE PLATE 551 RKZ AND DRIVERS LICENSE NUMBER [XXX]. THE OFFICERS NAME WAS [XXX]. I RECEIVED THE LETTER FROM THE INSURANCE COMPANY PROGRESSIVE STATING THAT HE DID NOT HAVE INSURANCE. THE FOLLOWING DAY AFTER THE ACCIDENT ON THE WAY HOME MY SERVICE ENGINE LIGHT, OIL LIGHT AND SEVERAL OTHER LIGHTS FLASHED. THERE WAS A LOUD POPPING NOISE AND BLACK SMOKE CAME POURING OUT AND EVERYTHING SHUT DOWN. I HAVE SINCE NOTICED THERE IS A RECALL FOR THIS SAME THING BUT WAS TOLD IT IS NOT FOR MY SPECIFIC VIN NUMBER. I AM ARGUING WITH THE INSURANCE COMPANY BECAUSE THEY REFUSE TO REPAIR THE ENGINE PART WHICH THEY SAID WAS NOT DUE TO THE ACCIDENT. I THINK THE IMPACT FROM THE WRECK KNOCKED THE OIL FILLER CAP OFF BECAUSE WHEN THE GEICO ADJUSTERS HAD THE CAR THEY COULD NOT FIND IT. I FOUND THE OIL FILLER CAP DOWN IN THE FRONT BETWEEN THE FRONT OF THE ENGINE AND FRONT OF THE CAR. OIL WAS ALL OVER THE ENGINE AND SEIZED FROM WHAT THE GEICO ADJUSTERS SAID. I AM PLACING A COMPLAINT WITH THE INSURANCE COMMISSIONER ON GEICO FOR NOT PICKING ME UP FOR ROAD SIDE ASSISTANCE, TAKING TO LONG TO REPAIR THE BUMPER, NOT KNOWING WHAT THEY ARE DOING TAKING SO LONG TO BE ABLE TO REPAIR THE CAR. THEY TRIED CHARGING ME A $500 DEDUCTIBLE WHEN I HAD UNINSURED AND UNDERINSURED MOTORISTS AND SEVERAL OTHER ISSUES WITH THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
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2007 SATURN ION- LYMAN, SC
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE STALLED. THE CHECK ENGINE AND POWER DOWN WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO BOTH A PRIVATE MECHANIC AND THE DEALER. THE DEALER STATED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 57,000. UPDATED 06/12/12*LJ THE CONSUMER STATED THE THROTTLE BODY WAS REPLACED FOUR TIMES. THE CHECK ENGINE LIGHT ILLUMINATED. ONSTAR REPORTED A FUEL SYSTEM PROBLEM. UPDATED 06/13/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN AURA- PASADENA, MD
TL* THE CONTACT OWNS A 2000 SATURN AURA. WHILE TRAVELING 5 MPH, THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE AND NOTICED THAT THE VEHICLE WOULD NOT SHIFT OUT OF THE DRIVE GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 109,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- CHARLOTTE, NC
KEY WAS STUCK IN THE IGNITION WHILE IN THE ON POSITION. LOCK CYLINDER BINDING SEIZED INTO HOUSING. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- DAYTON, OH
THE CAR WAS TRAVELING STRAIGHT WHEN THE POWER STEERING FAILED, AND THE INFORMATION CENTER DISPLAYED "PWR STR" TURNED ENGINE OFF, PUT IN NEUTRAL, RESTARTED ENGINE, AND POWER STEERING WORKED. HAPPENED ABOUT 2 HOURS LATER AS WELL. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- EGG HARBOR , NJ
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL WHEN IT BECAME INOPERABLE. THE VEHICLE WAS TAKEN FOR DIAGNOSIS BY AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE POWER STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000 AND THE CURRENT MILEAGE WAS 114,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE