SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SATURN AURA
    - AKRON, OH

    PLACED CAR IN PARK, CAR DOORS DID NOT UNLOCK AND KEY COULD NOT BE REMOVED FROM THE TRANSMISSION. OTHER SYMPTOMS INCLUDED SELECTING REVERSE AND GEAR SHIFT STAYED IN NEUTRAL, CAR SHUT DOWN OK AND WOULD NOT RE-START. THE PROBLEM IS INTERMITTENT BUT WOULD RETURN AT RANDOM INTERVALS. TOOK THE CAR TO A LOCAL GARAGE AND NOTHING WAS FOUND. THE PROBLEM SEEMED TO CLEAR UP BY REPEATEDLY CYCLING THE SHIFT SELECTOR. THE LAST TIME WAS THIS WEEKEND WHEN THE PARKING BRAKE WAS USED TO STOP THE CAR FROM ROLLING IN THE GARAGE AFTER THE CONSOLE INDICATOR AND POSITION INDICATED PARK. TOOK THE CAR TO THE CHEVY DEALER TODAY AND THE SHIFT CABLE AND BRACKET WERE REPLACED. SEEMS TO BE OK NOW. FILED THIS REPORT BECAUSE THE CHEVY 1-800 LINE SAID NO HELP BECAUSE THE CAR WAS OUT OF THE VIN NUMBER RANGE -- WAS TOLD THAT ANOTHER AURA OUT OF THE VIN RANGE ON THE SERVICE BULLETIN WAS TOWED IN FOR THE SAME PROBLEM. THE RANGE GM HAS IDENTIFIED IS APPARENTLY TOO NARROW AND MORE CARS ARE INVOLVED THAN GM ACKNOWLEDGES. IT WAS MY FAULT THIS WASN'T ADDRESSED SOONER -- BUT JUST COULDN'T FIND TIME OR RESOURCES TO DEAL WITH IT AFTER THE LOCAL GARAGE FOUND NOTHING. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - FITCHBURG, WI

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE DRIVER PARKED ON AN INCLINE AND THE VEHICLE ROLLED BACKWARD UPON RELEASING THE BRAKE PEDAL. THE DRIVER THEN ATTEMPTED TO SHIFT INTO ANOTHER GEAR, BUT THE VEHICLE REMAINED IN DRIVE. THE DRIVER SHUT THE VEHICLE OFF AND WAS UNABLE TO RESTART IT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,116.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - AGUA DULCE , CA

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE EMITTING FROM THE VEHICLE. A FUEL TANK LEAK WAS LATER DISCOVERED BY THE CONTACT AND THE DEALER WAS CONTACTED, WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN ASTRA
    - SAUNDERES TOWN , RI

    TL* THE CONTACT OWNS A 2008 SATURN ASTRA. THE CONTACT STATE THAT WHILE DRIVING 25 MPH, SHE CRASHED HEAD-ON INTO A TREE AND FRACTURED HER RIBS, STERNUM AND VERTEBRAE. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUFFERED MAJOR INJURIES TO HER RIBS AND BACK. THE CONTACT WAS TAKEN TO THE HOSPITAL AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 55,000. UPDATED 06 /05/12 *BF THE VEHICLE WAS TOTALED BY HER INSURANCE COMPANY. UPDATED 06/18/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - PORT ST LUCY, FL

    TL* THE CONTACT OWNS A 2006 SATURN ION. HE CONTACT REPLACED THE BATTERY AND NOTICED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 68,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - LITHIA, FL

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT ALTHOUGH IT BECAME VERY HARD TO STEER, HE WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE POWER STEERING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND WAS 72,691.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - TORENCE, CA

    TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STARTED THE VEHICLE AND NOTICED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIRBAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - PHILADELPHIA, PA

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS DRIVING 25 MPH WHEN THE SMELL OF FUEL EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1995 SATURN SL
    - MILWAUKEE, WI

    MY WIFE WAS ON THE WAY HOME FROM PICKING UP OUR KIDS FROM SCHOOL AND THE DRIVERS SEAT RECLINING BACK GAVE WAY RECLINING THE SEAT BACK ALL THE WAY. I LOOKED UP A PREVIOUS RECALL SATURN HAD FOR THE YR, MAKE, AND MODEL HOWEVER EITHER DUE TO EITHER AGE OR VIN # SERIES FROM WHAT I HAD FOUND ONLINE THE DEALER WILL NOT HONOR THE WARRANTY. I ALSO CONTACTED A YOUNG LADY WITH GM CUSTOMER ASSISTANCE WHO ALSO COULD NOT FIND ANY INFORMATION ON THE RECALL EVEN THOUGH I READ OFF THE RECALL NUMBERS FOUND ON NHTSA'S WEBSITE. DEALER WANTS ME TO COME IN FOR A DIAGNOSTIC HOWEVER WILL NOT LET ME KNOW OF A PRICE? THIS COULD HAVE BEEN A VERY SEVERE INCIDENT AS BOTH MY CHILDREN WERE ALSO IN THE CAR AT THE TIME OF THE INCIDENT WHICH LUCKILY SHE WAS ABLE TO KEEP CONTROL OF THE VEHICLE. *JS

    Source: NHTSA WEB SITE
  • 2007 SATURN SKY
    - AUSTIN, TX

    SERVICE AIRBAGS SOON WARNING CAME ON INDICATING A PROBLEM WITH THE PASSIVE RESTRAINT SYSTEM. THE PRESSURE SENSOR ON THE PASSENGER SEAT WAS DIAGNOSED AS BAD. NOW THE PASSENGER SIDE AIRBAG IS SHOWN AS OFF AND DOES NOT DETECT THE SEAT BELT STATUS. IT IS QUESTIONABLE WHETHER THE PASSENGER AIRBAG WILL DEPLOY NOW IN THE EVENT OF A CRASH. THIS IS A SAFETY ISSUE THAT COULD HAVE DIRE CONSEQUENCES. UPON INVESTIGATING, THIS A COMMON PROBLEM WITH THE SATURN SKY AND PONTIAC SOLSTICE MODELS. *JS

    Source: NHTSA WEB SITE