SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SATURN ION
    - COLLINS, IA

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE AT A LOCAL MECHANIC WHEN THE CONTACT WAS INFORMED THAT THERE WAS A CRACK IN THE FUEL PUMP. THE CONTACT STATED THAT AN UNKNOWN FAILURE LIGHT WAS ILLUMINATED PRIOR TO HAVING THE MECHANIC DIAGNOSE THE VEHICLE. THE FUEL PUMP WAS REPLACED BY THE MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILES. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 106,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - LOUISVILLE, OH

    WHEN ACCELERATING TO 35 MPH, MY ACCELERATOR GOT STUCK AND CONTINUED TO ACCELERATE FASTER. I WAS ABLE TO APPLY JUST ENOUGH BRAKE PRESSURE TO BARELY MAKE IT SAFELY INTO AN EMPTY PARKING LOT WHERE I WAS ABLE TO PUT MY CAR INTO PARK AND THEN SHUT OFF MY CAR IMMEDIATELY. I THEN TRIED RESTARTING MY CAR AND IMMEDIATELY IT STARTED REVVING AND SPEEDING FORWARD. I THEN SHUT OFF MY CAR FOR GOOD AND CALLED AAA. WHILE I WAS ON THE PHONE, APPROXIMATELY TEN MINUTES AFTER SHUTTING OFF MY CAR, I COULD HEAR THE ACCELERATOR RELEASE. THERE WAS NO MAT IN THE WAY BUT IT WAS SOMETHING INTERNAL IN THE CAR MAKING THE ACCELERATE STICK. THANK GOODNESS I WAS ABLE TO MAKE THAT TURN INTO THAT PARKING LOT WHEN I DID AND THERE WERE NO OTHER CARS COMING THE OTHER WAY BEFORE I MADE THAT TURN.

    Source: NHTSA WEB SITE
  • 2001 SATURN LS
    - BROOKLAND PARK, MN

    TL* THE CONTACT OWNS A 2001 SATURN L200. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE ENGINE REDUCED SPEED AND IMMEDIATELY STALLED. THE VEHICLE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS THEN TOWED TO A DEALER WHO INFORMED THE CONTACT THAT THE TIMING CHAIN WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V519000 (ENGINE AND ENGINE COOLING); HOWEVER THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - COLORADO SPRINGS , CO

    OWN A 2003 SATURN ION. APPROX 2 WEEKS AGO THE STEERING COLUMN INSODE THE CAR STARTED MAKING A CLICKING NOISE WHEN TURNING LEFT OR RIGHT. IT SOUNDS LIKE SOMETHING CAME LOOSE AND CATCHING ON SOMETHING INSIDE THE COLUMN. IT SEEMS TO BE WORSE IN COLDER WEATHER BUT DOES NOT GO AWAY IN WARMER WEATHER EITHER. SINCE THERE IS NO MORE "SATURN" WHO FIXES RECALLS OR FACTORY ISSUES?

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - NORTH OLMSTED, OH

    MY 2007 SATURN ION HAS AN OVER POWERING SMELL OF GASOLINE ENOUGH TO MAKE YOU SICK. I SEE THAT THERE IS A RECALL ON THIS HOWEVER ONCE AGAIN MY STATE OF OHIO IS NOT INCLUDED. THIS MAKES NO SENSE. I HAVE READ AT LEAST 50 OTHER COMPLAINTS OF THE SAME PROBLEM GM NEEDS TO RECALL ALL 2007 SATURNS FOR THIS PROBLEM. I AM GOING TO TAKE THIS TO THE PRESS AS I AM HIGHLY UPSET MY 17 YEAR OLD DRIVES THIS CAR AND THIS IS A MAJOR SAFETY CONCERN. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN RELAY
    - MOHNTON, PA

    12/19/2011 WIFE WAS DRIVING CAR ON 4 LANE HIGHWAY WHEN BRAKES ENGAGED FOR NO REASON. FOOT WAS NOT EVEN ON THE PEDAL. VAN LURCHED, TIRES SQUEALED, DRASTICALLY REDUCED SPEED DOWN TO 20 MPH, AND CAR PULLED TO THE RIGHT. SHE PULLED OFF ONTO SHOULDER OF ROAD. T/C LIGHT CAME ON. VAN DROVE NORMALLY AFTER THAT UNTIL 1/5/12 WHEN IT HAPPENED AGAIN. THIS TIME IT HAPPENED AT A LOWER SPEED, WHILE SLOWING TO TURN LEFT THROUGH AN INTERSECTION. MADE CAR SKID AND SHE ALMOST MISSED THE TURN. IT HAPPENED AGAIN ON 1/6/11 WHILE TURNING INTO A PARKING LOT. SAME SYMPTOMS, THIS TIME CAR PULLED TO LEFT. I INSPECTED VEHICLE TO FIND THAT RIGHT REAR BRAKE CALIPER WAS LEAKING BRAKE FLUID. THOUGHT THAT WOULD SOLVE PROBLEM, HOWEVER, IT WAS AN UNRELATED ISSUE. HAPPENED 5 TIMES ON 1/10/11, ONCE AGAIN ON 1/11/11 AT 60 MPH, AND ON 1/12/11 AT A LOWER SPEED. DIAGNOSIS BY A GM CERTIFIED MECHANIC DETERMINED THE PROBLEM TO BE THE EBCM. CURRENTLY THE FUSE HAS BEEN REMOVED FROM THE ABS AND ABS PUMP TO PREVENT THIS VERY DANGEROUS CONDITION FROM HAPPENING AGAIN. SWITCH IN CAR TO DEACTIVATE TRACTION CONTROL WAS NOT STOPPING IT FROM MALFUNCTIONING. MY WIFE AND KIDS USE THIS CAR, AND I WAS VERY WORRIED ABOUT THEIR SAFETY, AND I HAD TO CONSULT 3-4 DIFFERENT MECHANICS TO BRAINSTORM AND FIGURE OUT WHAT WAS CAUSING THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - PASO ROBLES, CA

    TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 72 MPH, THE CONTACT NOTICED THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN VUE
    - DUBUQUE, IA

    WHILE DRIVING 20 MPH HEARD A CLUNK BY THE BACK REAR PASSENGER TIRE, THE TOP OF THE RIGHT REAR TIRE WAS TILTED IN. APPEARED TO HAVE A BROKEN LATERAL ARM WHICH WAS ATTACHED TO THE FRAME. IF I WOULD HAVE BEEN GOING ANY RATE OF SPEED THIS COULD HAVE BEEN A SERIOUS ISSUE. I FEEL THIS IS A SERIOUS SAFETY HAZARD. I CONTACTED SATURN WHO TOOK MY CLAIM AND ADMITTED THERE WAS A RECALL ON THE LATERAL ARM IN 2005. THIS SUPPOSELY WAS TAKEN IN TO A DEALERSHIP AND FIXED. I DIDN'T OWN THIS VEHICLE THEN. SATURN REFUSES TO BE RESPONSIBLE FOR THIS ISSUE AND SAID IT VERY LIKELY COULDVE BEEN A FAULTLY PART BUT SINCE IT HAS BEEN TAKEN CARE OF IN 2005 NO LONGER RESPONSIBLE. I FEEL I COULD HAVE KILLED MYSELF, LOST CONTROL AND/OR HURT SOMEONE ELSE IF I WOULD HAVE LOST CONTROL. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - CHEBOYGAN, MI

    AS I SET MY CRUISE CONTROL AT 60MPH, THE POWER STEERING SUDDENLY FAILED AND THE DIGITAL DISPLAY PINGED THE PWR STEERING ERROR MESSAGE. AFTER PULLING OVER, SHUTTING OFF AND RESTARTING THE VEHICLE, THE POWER STEERING HAD RETURNED, BUT FAILED AGAIN ABOUT TWO MILES FURTHER DOWN THE ROAD. VEHICLE MAINTAINS PATTERN OF POWER STEERING CONTROL AFTER IGNITION, WHICH FAILS UPON REACHING HIGHWAY SPEEDS. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - DARBY, PA

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE SMELLED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE INVOLVING THE FUEL PUMP. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY A PORTION OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE