SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN ION
    - GREENWOOD , IN

    THE ELECTRIC STEERING KEEPS GOING OUT AND TOOK IT TO AN AUTHORIZED SATURN DEALER AND THEY SAID THAT THE WOULD HAVE TO CHECK IT TO SEE WHY ITS GOING OUT AS THERE HAS BEEN RECALLED ON THE ELECTRIC STEERING IN THE PONTIAC G6 WHICH HAS THE SAME PROBLEM AND CARRIES THE SAME SYSTEM AND THE DEALER TOLD ME IF ITS NOT THE MOTOR I HAVE TO PAY 97.50 FOR THEM TO FIND OUT ITS NOT THE MOTOR IN THE STEERING PLUS WHAT IT COST TO FIX IT THERE HAS BEEN PROBLEMS WITH THE ELECTRIC STEERING THERE SHOULD BE A FULL RECALL ON ALL THE ONE THAT USES THE SAME PART WITH THE ONES THAT HAVE BEEN RECALLED ALL READY THIS IS A BIG SAFETY ISSUE AND GM SHOULD PAY TO CORRECT THE PROBLEM NOT CHARGE A CUSTOMER TO CHECK WHAT'S WRONG WITH IT AS THERE IS STILL SOME WARRANTY ON THE CAR THIS PROBLEM NEEDS FIXED AND I DON'T HAVE THE MONEY TO PAY OUT THE CAR ONLY HAS 55,600 MILES ON IT SHOULDN'T BE HAVING PROBLEMS LIKE THIS HOPE YOU CAN HELP WITH THIS ISSUE AND GET GM TO DO A RECALL ON THIS FOR THESES CARS POWER STEERING FAILURE LIKE THAT MAKES THE CAR HARD TO STEER. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - DALLAS, TX

    THE CAR MADE A LOUD NOISE WHEN I PRESSED ON THE GAS. IT WOULD NOT ACCELERATE FAST ENOUGH FOR THE HIGHWAY AND THE SPEEDOMETER WAS NOT WORKING. I'M GUESSING THE CAR COULD GO AT MAX, 20MPH. THE SPEEDOMETER REMAINED ON 0 WHILE THE ACCELERATION HAD TO GO UP TO 3 OR 4 JUST TO KEEP THE CAR MOVING. THE CHECK ENGINE LIGHT WAS ON. I TOOK THE CAR TO GM DEALERSHIP/CERTIFIED SATURN SERVICE RIGHT THEN, AND THEY CHARGED ME $360 TO REPLACE THE TRANSMISSION CONTROL MODULE. THE SERVICE GUY TOLD ME THAT WHEN MECHANICS FIRST DID THE ELECTRICAL DIAGNOSTIC CHECK, THE CAR FAILED 32 MARKERS, BUT WHEN THEY DID AN ELECTRICAL DIAGNOSTIC CHECK AFTER REPLACING THE TRANSMISSION CONTROL MODULE, THE RESULTS CONFIRMED THAT ALL THE CAR'S PROBLEMS HAVE BEEN FIXED. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - REYNOLDSBURG, OH

    2006 SATURN ION. CONSUMER STATES IN JUNE 2011 THE VEHICLE DEVELOPED A STRONG ODOR OF GASOLINE *TGW THE CONSUMER TOOK THE VEHICLE TO AN AUTO CARE CENTER, WHERE HE WAS INFORMED OF A RECALL. THE CONSUMER THEN CONTACTED SATURN CUSTOMER SERVICE AND WAS INFORMED THAT GENERAL MOTORS WOULD BE RELEASING RECALLS IN A BATCH AND THEY WERE WAITING FOR THE PARTS. THE CONSUMER TOOK THE VEHICLE TO A LOCAL DEALER AND WAS INFORMED THE VEHICLE WAS NOT COVERED UNDER WARRANTY FOR A FUEL LEAK. THE CONSUMER APPROVED THE REPAIR ESTIMATE OF $500 FOR THE REPLACEMENT OF THE FUEL PUMP, BECAUSE EVIDENCE SHOWED FUEL WAS LEAKING FROM THE PUMP. SATURN ADVISED THE CONSUMER TO CONTACT THEM, ONCE HE RECEIVED THE RECALL LETTER SO HE COULD BE REIMBURSED, BUT UNTIL THEN, THERE WAS NOTHING THEY COULD DO. *JB

    Source: CONSUMER LETTER
  • 2007 SATURN ION
    - VALLEY CITY, OH

    I WAS DRIVING WITH MY YOUNG DAUGHTER IN THE CAR AND AS I WAS TURNING ONTO ANOTHER ROAD, THE POWERING STEERING FAILED AND I WAS NEARLY IN AN ACCIDENT. I READ THAT GM THOUGHT THERE WASN'T ENOUGH EVIDENCE TO WARRANT A RECALL FOR THIS PROBLEM! IT'S ELECTRONICALLY CONTROL AND HAS FAILED ON THOUSANDS OF PEOPLE. DO WE HAVE TO WAIT UNTIL PEOPLE ARE FATALLY INJURED BEFORE THEY FIX THIS?! WE HAVE ENOUGH TO WORRY ABOUT WHILE WE'RE DRIVING AND IF THIS SENSELESS ISSUE CAUSE MY LITTLE GIRL TO GET HURT, I WOULD PERSONALLY GO TO THE GM HEADQUARTERS AND KICK THEM IN THEIR MULTI BILLION DOLLAR [XXX]! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - WOODBRIDGE, VA

    WE HAVE HAD THREE OCCASIONS IN WHICH THE POWER STEERING HAS FAILED WHILE IN MOTION ON THE 2007 SATURN ION. THIS IS A NOTORIOUS PROBLEM, OVER 5000 COMPLAINTS FOR THE SAME ISSUE, WITH THIS VEHICLE AND YET YOU HAVE NOT ISSUED A RECALL. POWER STEERING GOING OUT WHILE DRIVING IS A MASSIVE SAFETY ISSUE. LUCKILY THE FIRST TIME IT WENT OUT I WAS DRIVING AND NOT MY WIFE, B/C AT 50+ MPH SHE WOULD NOT HAVE BEEN ABLE TO HANDLE THE CAR. THE STEERING WHEEL ON THE CAR IS QUITE SMALL AND DRIVING WITHOUT POWER STEERING IS VERY DIFFICULT EVEN FOR A REASONABLY EXPERIENCED INDIVIDUAL DRIVING WITHOUT POWER STEERING. YOU ARE FAILING TO DO YOUR JOB AND PUTTING PEOPLE'S LIVES AT RISK AS THIS IS AN ISSUE THAT YOU SUPPOSEDLY INVESTIGATED IN 2009. THIS IS COMPLETELY INEXCUSABLE AND AN IMMEDIATE RECALL SHOULD BE ISSUED BEFORE YOU GET PEOPLE KILLED. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - ROCHESTER HILLS, MI

    - THE ELECTRONIC POWER STEERING STOPPED WORKING WHILE BACKING THE CAR UP - THE MALFUNCTION INDICATOR SHOWED A "PWR STR" MESSAGE - AFTER SEVERAL RE-STARTS THE POWER STEERING CONTINUED TO BE INOPERABLE (PWR STR MESSAGE) - THE CAR WAS DRIVEN APPROXIMATELY 15 MILES WITH NO POWER ASSISTED STEERING - AFTER ANOTHER START UP 45 MINUTES LATER THE VEHICLE ELECTRONIC POWER STEERING RESUMED NORMAL OPERATION. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - FORT COLLINS, CO

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, BUT THE KEY WOULD NOT REMOVE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN UNPLUGGED THE IGNITION CONNECTION AND REMOVED THE KEY. THE TECHNICIAN ALSO STATED THAT THE IGNITION HOUSING AND LOCK CYLINDER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,598.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN OUTLOOK
    - INDIO, CA

    SERVICE AIRBAG WARNING ON DASH DISPLAY. TOOK CAR INTO LOCAL GM DEALERSHIP IN DECEMBER 2011. SERVICE REP. STATED DIAGNOSTICS REVEALED A BAD AIRBAG WIRING HARNESS AND A MALFUNCTIONING AIR PRESSURE SENSOR IN ONE TIRE. THE SERVICE DEPARTMENT JERRY RIGGED THE WIRE HARNESS TO DISABLE THE DASH WARNING AND ORDERED PARTS. SERVICE DEPT. REPLACED THE FAULTY PARTS THE FOLLOWING WEEK. 1/2/2012 SERVICE AIRBAG WARNING ON DASH DISPLAY AGAIN. HAVE AN APPOINTMENT TO GET CAR SERVICED. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN VUE
    - WILLIAMSBURG, VA

    TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE AIR BAG LIGHT CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE ILLUMINATION OF THE AIR BAG LIGHT INDICATED THAT THE AIR BAG WAS NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST, BUT THE DEALER DID NOT INFORM THE CONTACT WHAT THE CAUSE OF FAILURE WAS OR IF ANY REPAIRS WERE NECESSARY. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN VUE
    - BOWLING GREEN, KY

    2006 SATURN VUE, OWNED SINCE NEW; STARTED VEHICLE 3 DAYS AGO, ENGINE SOUNDED LOUD. WHEN VEHICLE WAS DRIVEN, A BROKEN, RUSTY BOLT/STUD WITH A NUT ON IT WAS FOUND ON THE GARAGE FLOOR WITH A FAIR AMOUNT OF RUSTY DEBRIS. I BEGAN INSPECTING THE EXHAUST SYSTEM, AND FOUND THE STUD HAD BROKEN OFF AT A COLLECTION POINT FOR THE TWO-INTO-ONE PIPE BETWEEN THE ENGINE AND THE CATALYTIC CONVERTER. ON-LINE SEARCH REVEALED MULTIPLE FORUMS WITH PEOPLE COMPLAINING OF SIMILAR ISSUES. I DO NOT LIVE IN AN AREA WITH ABUNDANT ROAD SALT. *TR

    Source: NHTSA WEB SITE