SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 SATURN VUE- POTTER VALLEY, CA
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT AT ENGINE STARTUP, A KNOCKING NOISE WAS EMITTED FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,477 AND THE CURRENT MILEAGE WAS 96,105.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN VUE- WICHITA, KS
ON THE 27TH OF AUGUST 2011 THE POWER TRAIN (VTI TRANSMISSION) QUIT WORKING. I WAS AT A TRAFFIC LIGHT AND HAD APPLIED MY BRAKES, WHEN THE LIGHT TURNED GREEN THE VTI TRANSMISSION WOULD NOT ENGAGE. I WAS LEFT STRANDED WITH ONLY REVERSE. SATURN HAD ISSUED A VTI TRANSMISSION LETTER SEVERAL YEARS BEFORE THAT STATED THEY KNEW THEIR WAS A DEFECT WITH THE VTI TRANSMISSION AND ALL TRANSMISSION WORK WOULD BE 100% COVERED. NOW THE NEW OWNER OF GM STATES HE DOESN'T HAVE TO HONOR THAT VTI TRANSMISSION LETTER. SINCE THAT INCIDENT THE VTI TRANSMISSION HAS GONE OUT THREE MORE TIMES. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- CHERRYVILLE, NC
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE CONTACT ATTEMPTED TO TURN THE VEHICLE OFF NUMEROUS TIMES BUT THE KEY COULD NOT BE TURNED NOR RELEASED FROM THE IGNITION SWITCH. THE BATTERY WAS DISCONNECTED IN ORDER FOR THE ENGINE TO SHUT OFF BUT THE KEY REMAINED IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE IGNITION SYSTEM WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- BERTHOUD, CO
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT SHUT OFF WHILE DRIVING 75 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE WIRING HARNESS WAS REPLACED UNDER WARRANTY. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE APPROXIMATELY ELEVEN MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE FAILURE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO COVER HALF OF THE EXPENSES. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN VUE- MENASHA, WI
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE EXHIBITED A LOUD BANG FROM THE REAR. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS ADVISED THAT THE REAR SUSPENSION LINK WAS FRACTURED AND CAUSED THE FRAME RAIL TO FRACTURE AS WELL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 SATURN VUE- RIDGEVILLE, SC
TL* THE CONTACT OWNED A 2008 SATURN VUE XE. THE CONTACT STATED THAT SHE WAS REAR ENDED WHILE DRIVING 55 MPH. AS A RESULT, THE VEHICLE SPUN AROUND AND ROLLED 20 FEET DOWN INTO AN INBANKMENT. UPON IMPACT, THE SIDE AIRBAGS DID NOT DEPLOY AND THE FRONT PASSENGER SEAT BELT FAILED TO RETAIN THE PASSENGER. THE DRIVER SUFFERED A SEVERE CONTUSION AND ABRASIONS. THE PASSENGER SUSTAINED A DAMAGED KNEE, SHOULDER, ARM, HAND AND HEAD. THE POLICE WERE NOTIFIED AND A REPORT WAS AVAILABLE. THE DRIVER AND PASSENGER DECLINED SERVICES THROUGH AN AMBULANCE. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- LEWISVILLE, TX
MY IGNITION SWITCH HAS BEEN REPLACED 3 TIMES IN 4 YEARS, COSTING $350.00 EVERY TIME. IT KEEPS GOING OUT. NOW MY FUEL PUMP IS LEAKING. I LOOKED UP AND FOUND 3 DIFFERENT WEBSITE SHOWING RECALLS ON THE FUEL PUMP FOR MY YEAR, MAKE, AND MODEL OF MY CAR. SAFTYCAR.GOV, MOTORTREND.COM, AND USEDCARS.COM. I CALL BOTH GM AND SATURN NUMBER WHICH WERE PROVIDED AND THEY TELL ME THERE NO RECALLS FOR MY VEHICLE. NOW IT GOING TO COST $600 TO FIX MY PROBLEM. THE SAD THING IS I HAVE TO FIX IT OR MY CAR CAN BLOW UP. I URGE PEOPLE NOT TO BUY SATURN THEY ARE NO GOOD. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- NASHUA, NH
I WAS DRIVING ON THE HIGHWAY WHEN MY CAR LOST POWER STEERING. A MESSAGE ON THE CENTER CONSOLE SAID PWR STR. I PULLED OVER AT THE NEXT REST AREA AND TURNED OFF THE CAR AND RESTARTED IT, AND THE POWER STEERING WAS FUNCTIONING CORRECTLY. ABOUT ANOTHER 30 MILES LATER THE SAME THING HAS HAPPENED, AND IT HAS BEEN INTERMITTENT SINCE. RESTARTING THE CAR SEEMS TO TEMPORARILY RESOLVE THE ISSUE. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- BELMONT, CA
THE FIRST TIME IT WENT OFF WAS WHEN WE WERE ENTERING A HIGHWAY. THE ELECTRIC ALARM WENT OFF AND THEN I FOUND THE STEERING WAS NOT WORKING. IT WAS DANGEROUS AND VERY HARD TO PULL OVER WHEN CARS BEHIND ARE ACCELERATING TO GET INTO THE HIGHWAY TRAFFIC. AFTER A RESTART, EVERYTHING SEEMED OKAY. THEN ON OUR WAY BACK HOME THE SAME THING HAPPENED FOR 4 OR 5 TIMES. WE HAD TO DRIVE IN THE RIGHT LANE AT A LOW SPEED TO GIVE OURSELVES ENOUGH SPACE FOR SAFTY. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- SEARINGTOWN, NY
IN EARLY SEPTEMBER, MY FRONT PASSENGER SIDE HEADLIGHT WAS NOT WORKING. UPON INSPECTION BY A LOCAL MECHANIC, THE WIRING HARNESS WAS MELTED. I UNDERSTAND THAT SEVERAL OTHER SATURN OUTLOOK OWNERS HAVE REPORTED THE SAME PROBLEM. ELECTRICAL TAPE WAS APPLIED AND A NEW BULB WAS INSTALLED. TWO MONTHS LATER, THE PROBLEM OCCURRED AGAIN. *TR
Source: NHTSA WEB SITE