SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SATURN ION- NORTH LAS VEGAS, NV
MY 2005 SATURN ION WILL NOT START WHEN IT'S COLD, I REPLACED THE STARTER, I REPLACED THE NEUTRAL SAFETY SWITCH, I REPLACED THE IGNITION SWITCH, I WAS EXTREMELY FRUSTRATED. I CUT THE WHITE WIRE AFTER ROLL STARTING AS MY CAR IS A MANUAL AND TAPED OFF WIRES, CAR NOW STARTS ANYTIME I NEED IT TO, GM / SATURN NEED TO RECALL THIS ISSUE AND QUIT BEING CHEAP AND FIX THERE MISTAKES. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- CORDOVA, TN
I WANT TO ADD MY VEHICLE TO THE LIST OF COMPLAINANTS THAT ARE HAVING TROUBLE WITH THE FAULTY POWER STEERING ISSUE ON THE 2004-2007 SATURN IONS. I HAVE HAD THIS TROUBLE SINCE THE BEGINNING OF AUGUST THIS YEAR ALMOST RIGHT AT 100,000 MILES. THAT MAKES MY CAR INELIGIBLE FOR THE REIMBURSEMENT OFFER GM HAS. IT IS ONLY GOOD FOR 10 YEARS AND 100,000 MILES I WAS JUST PAST THAT. HOWEVER, IF YOU ARE FORCING THEM TO ISSUE A RECALL I DON'T SEE WHY THEY SHOULD NOT HAVE TO FIX MY CAR AS WELL. THE INCIDENTS, THANKFULLY, HAVE ONLY OCCURRED WHILE I WAS DRIVING, AND I HAVE BEEN ABLE TO CONTROL THE VEHICLE. I HAVE BEEN FORTUNATE ENOUGH TO NOT HAVE IT GO OUT IN MID TURN YET, AND I HAVE NOT HAD IT GO OUT AT LOW SPEEDS IN HIGH TRAFFIC YET. THESE ARE THE MOST DANGEROUS TIMES, I BELIEVE, FOR THE LOSS OF POWER STEERING. FORTUNATELY THE UNIT HAS NEVER FAILED WHILE MY WIFE WAS DRIVING. IN ADDITION TO BEING A TOUCH PHYSICALLY WEAKER THAN I AM SHE IS TERRIFIED OF DRIVING ANYWAY, AND I FEAR IF IT HAPPENED TO HER SHE WOULD ABSOLUTELY HAVE AN ACCIDENT AS A RESULT. I HAVE ALSO HAD PROBLEMS WITH THE CRUISE CONTROL NOT WORKING SINCE I PURCHASED THE VEHICLE ON AUGUST 28, 2006. I TOOK IT IN ONCE UNDER WARRANTY TO HAVE IT REPAIRED AND THEY SAID IT WAS A WELL KNOWN LOOSE WIRING ISSUE. IT WASN'T MORE THAN A MONTH OR SO LATER THAT I WAS HAVING THE SAME ISSUE. WHEN I TOOK IT IN FOR REPAIR THIS TIME, THEY TOLD ME IT WAS NO LONGER COVERED UNDER WARRANTY AND THEY WANTED $600 TO REPAIR A "KNOWN LOOSE WIRING ISSUE" I WAS UNDERSTANDABLY UPSET ABOUT THAT AND CHOSE TO JUST HAVE A FINICKY CRUISE CONTROL SINCE THEN. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- ROCHESTER HILLS, MI
HEADLIGHT WIRING ON THE SATURN OUTLOOK MODELS FAILS PREMATURELY AS THE HOUSING MELTS AND CAUSING THE HEADLIGHTS TO FAIL. THIS IS A SAFETY ISSUE FOR THE LIGHTS, COULD BE A FIRE HAZARD, HOWEVER, I HAVE NOT EXPERIENCED THAT. I WOULD THINK THIS IMPACTS THE CHEVY TRAVERSE AND GMC ACADIA TOO. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- TAMPA, FL
PASSENGER HEADLIGHT FAILS INTERMITTENTLY. APPEARS TO BE DUE NOT TO THE BULB, BUT DUE TO SUB-GRADE WIRING HARNESS THAT MELTS OVER TIME. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- LEONARD, MI
THE STEERING WHEEL WILL STICK, WHILE TURNING INTO CURVY ROADS AND ON OFF RAMP REQUIRING HIGH INPUT TO CORRECT AND RESULTING IN OVER CORRECTING AND SWINGING OUT OF MY LANE. THIS STARTED HAPPENING WHEN THE CAR WAS MOVING SLOW (<5 MPH), BUT I HAVE HAD IT HAPPEN SEVERAL TIMES DRIVING BETWEEN 35 AND 50 MPH IN THE CASE OF THE OFF RAMP AND DRIVING ON ROCHESTER ROAD BETWEEN TINKEN AND 32 MILE. YOU WILL GO INTO A CURVE AND THE STEERING WILL LOCK RESULTING IN A LOSS OF STEERING AND YOU HAVE TO FORCE THE WHEEL TO GET ANY REACTION. LAST NIGHT WAS THE CLINCHER AND I DECIDED ENOUGH WAS ENOUGH. I WAS BACKING OUT OF A PARKING SPOT AND THE STEERING LOCKED HARD AND WHILE TRYING TO GAIN CONTROL, I HEARD A LOUD POP AND THEN ONCE I GOT THE CAR STRAIGHT, THE STEERING WHEEL WAS COCKED 90 DEGREES OFF NORMAL. THIS IS DEFINATLY A PROBLEM, AS NOW THE CAR CANNOT BE DRIVEN, UNTIL I CAN SEE IF IT CAN BE FIXED AND IF IT IS WORTH THE COST TO FIX. *TR
Source: NHTSA WEB SITE -
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2008 SATURN AURA- VIRGINIA BEACH, VA
TOOK MY AURA INTO SATURN ON 12/21/09 FOR CLICKING NOISE, SATURN SERVICE REPOSITIONED INTERMEDIATE STEERING SHAFT PER TECHNICAL BULLETIN. NOW HAVE THE SAME PROB GOING ON AGAIN BUT I FOUND ANOTHER SERVICE BULLETIN 06-02-32-002D DATED 06/17/2010 ALSO ANOTHER FOR FRONT END CLUNK/RATTLE/KNOCKS 06-02-32-007G DATED 04/05/2010. I AM CURRENTLY OUT OF WARRANTY WITH THE STEERING PROB AND NOISE FROM THE FRONT END. I HAVE CONTACTED SATURN CUSTOMER SERVICE, THEY ARE NOT VERY HELPFUL. ALL THEY WANT ME TO DO IS TAKE IT IN TO THE DEALERSHIP TO HAVE IT DIAGNOSE THEN WE WILL GO FROM THERE. TODAY I FOUND OUT THE NOISE PROBLEM IN THE FROM END, IT IS THE STRUTS, BOTH HAVE TO BE REPLACED, BIG BUCKS. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- SMITHOWN, NY
FRONT HEADLIGHT ON RIGHT SIDE STOPPED WORKING, REPLACED LOW BEAM BULB, LASTED ABOUT 2 WEEKS, REPLACED IT A 2ND TIME, AGAIN LASTING ABOUT 1 WEEK. BROUGHT TO DEALER, THEY STATED THAT IT WAS A FAULTY WIRING HARNESS TO THE HEAD LIGHT AND IS NOT COVERED UNDER WARRANTY. BROUGHT VEHICLE TO ANOTHER DEALER, WHO REPLACED WIRING HARNESS ON RIGHT SIDE UNDER WARRANTY. NOW THE LEFT SIDE IS OUT AND REPLACED BULB THAT LASTED 1 DAY. WIRING HARNESS NEEDS REPLACEMENT, WHICH I AM TOLD IS EXCESS OF $500.00. AS WARRANTY IS NOW EXPIRED. BOTH WIRING HARNESSES SHOULD HAVE BEEN REPLACED AT THE SAME TIME, GM KNOWS OF THIS PROBLEM AND SHOULD HAVE A RECALL OF ALL MODEL WITH THESE LIGHTING PROBLEMS. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- KATY, TX
MY CAR IS ONLY 5 YEARS OLD AND NOW HAS 36,000 MILES ON IT. WHENEVER IT IS COLD OUTSIDE MY CAR DOES NOT START. ALL OF THE LIGHTS WORK AND THE CAR WILL MAKE A CLICK, BUT THE CAR ITSELF WILL NOT TURN ON. I HAVE BEEN STRANDED MULTIPLE TIMES AT NIGHT IN THE FREEZING COLD WITH NO WAY OF GETTING HOME. TWO TIMES I HAVE BEEN STRANDED IN A DARK PARKING GARAGE. THIS IS CONSTANTLY RE-OCCURRING PROBLEM AND I SEE THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE. WHEN I HAVE TAKEN MY CAR TO THE SHOP I HAVE BEEN TOLD IT IS ELECTRICAL PROBLEMS. THIS PROBLEM SHOULD BE RECALLED AS MANY PEOPLE HAVE THE SAME PROBLEM. ALSO, I HAVE HAD MANY ISSUES WITH THE FUEL SYSTEM. I HAVE ALREADY HAD THE FUEL INJECTOR REPLACED,AND THE FUEL TANK REPLACED. IT IS IN THE SHOP AGAIN TODAY BECAUSE THERE WERE MORE ISSUES WITH THE FUEL SYSTEM. THE FUEL IN MY CAR WAS NOT HEATING UP THE RIGHT TEMPERATURE, AND I WAS GETTING ABOUT 30% LESS MILES PER TANK THAN BEFORE. OVER THE FEW YEARS I HAVE HAD CORDS TO THE FUEL SYSTEM REPLACED, REMOVED, ADJUSTED, ETV. I HAVE SPENT THOUSANDS OF DOLLARS ON REPAIRS FOR A 5 YEAR OLD CAR WITH 36,000 MILES ON IT. AND IT IS THE SAME PROBLEMS HAPPENING OVER AND OVER. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- GEORGETOWN, TX
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE IGNITION SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN OUTLOOK- WHITMORE LAKE, MI
2 WEEKS AFTER PURCHASING THIS VEHICLE, MY PASSENGER SIDE AIRBAGS WOULD FLASH RED ON AND OFF EVERYTIME A PASSENGER WAS GETTING IN AND OUT OF THE SEAT. THIS IS A CONTINUE CONCERN FOR ME AND THE SAFETY OF MY FAMILY. I WORRY THAT IF THE AIRBAG IS FLASHING AND NOT WORKING AND WE GET INTO AN ACCIDENT THAT SOMEONE WOULD GET EXTREMELY HURT OR EVEN KILLED. THERE IS CURRENTLY A RECALL ON THIS ISSUE, BUT WHEN I CALLED THE SATURN HOTLINE TO FILE A COMPLAINT, THEY STATED THAT "MY VEHICLE/VIN # WAS NOT ON THE RECALL LIST". THIS IS RIDICULOUS AS THIS IS A SAFETY ISSUE AND OBVIOUSLY IT SHOULD BE TAKEN CARE OF FREE OF CHARGE AT MY LOCAL GM DEALERSHIP SINCE IT HAS A RECALL. *TR
Source: NHTSA WEB SITE