SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 SATURN ION- BAKERSFIELD, CA
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD FAIL AFTER THE WARNING LIGHT ILLUMINATED. THE STEERING WHEEL WOULD THEN BECOME VERY DIFFICULT TO MANUEVER. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER, NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SATURN LS- FLORISSANT, MO
TIMING CHAIN BROKE. COMPLETE LOSS OF POWER AND DESTRUCTION OF ENGINE. NO NOISE OR WARNING BEFOREHAND. TRAVELING IN CENTER LANE OF THREE LANE INTERSTATE HIGHWAY DURING AFTERNOON RUSH HOUR TRAFFIC. LUCKY TO MAKE IT TO SHOULDER WITHOUT ACCIDENT. COULD HAVE EASILY BEEN INJURED OR KILLED IF STOPPED ON ROADWAY. AFTER READING ABOUT THE INVESTIGATION, I'M APPALLED THAT NO INFORMATION HAS BEEN SENT BY GM SUGGESTING A REPLACEMENT OF THE CHAIN TENSIONER AND OILER. I COULD HAVE DONE THIS MYSELF. INSTEAD, I SPENT $2000 FOR AN ENGINE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2005 SATURN VUE- HOUSTON, TX
8-10-2011 WELL I DRIVE A 2005 SATURN VUE REDLINE, I HAVE SMALL BABY SO WHEN IT COMES TO COLD AIR MY A/C IS VERY IMPORTANT. IN HOUSTON RIGHTNOW ITS BEEN 3-DIGIT TEMPATURES....IN MAY OF 2011 MY A/C STARTED ACTING UP. WHEN MY SUV IS IDLEING IT BLOWS VERY HOT AIR, BUT WHEN I'M DRIVING IT GETS COLDER, SO WHEN I STOP AT A LIGHT OR STOP SIGN I HAVE TO TAKE OFF PRETTY QUICK TO GET IT BLOWING COLD. IT IS TO HOT OUT TO BE WITHOUT AN A/C EXPECIALLY FOR MY DAUGHTER. I'VE BEEN ONLINE READING HUNDREDS OF COMPLAINTS JUST LIKE MINE FOR THE SATURN VUE. MANY HAVE PAID ENORMUS AMOUNTS OF MONEY TO TRY AND FIND OUT THE PROBLEM WITH THESE A/C SYSTEMS AND MOST STILL DONT HAVE THEIRS WORKING RIGHT. I CANT AFFORD TO SPEND SPEND AND SPEND TRYING TO FIND THE PROBLEM ONLY FOR THE PROBLEM TO KEEP HAPPENING. SO PLEASE SOMEONE, ANYONE IF YOU READ THIS HELP US TO SOLVE THIS PROBLEM BECAUSE WE PURCHURED THESE VEHICLE WITH OUR HARD EARNED MONEY SO WE DESERVE TO GET WHAT WE'VE PAYED FOR AND I AM STILL PAYING ON MINE. 354 A MONTH AND FINAL BILL AROUND 17,500. I LIVE A BLOCK AWAY FROM A GM DEALERSHIP BUT CANT AFFORD TO PAY THEM TO DIAGNOS THE PROBLEM.... *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- FORT EDWARD, NY
WHILE OUT SHOPPING PULLED IN TO PARK AT A MALL. WENT TO TURN KEY TO OFF POSITION AND IT WOULD NOT MOVE. VEHICLE CONTINUED TO RUN AS NORMAL, WITH DOORS LOCKED AND IN "PARK". IT COULD NOT BE SHUT DOWN. BROKE OUT THE OWNERS MANUAL AND TRIED ALL THE HANDY ADVICE. NONE OF WHICH WORKED. BEING A MECHANIC OF 30+ YEARS THIS WAS FRUSTRATING. NO CLEAR CUT DEFINITION AS TO WHAT WAS THE CAUSE. JUST " IT MIGHT BE THIS", AND TO TAKE TO YOUR NEAREST SATURN DEALER FOR SERVICING. UPON RETURNING HOME BEGAN INVESTIGATING THE "IGNITION KEY" PROBLEM ONLINE. I'VE HAD NO REAL ISSUES WITH THIS 2007 SATURN ION QUAD COUPE THAT I COULD NOT REMEDY MYSELF. A 2.2 LITER FUEL INJECTED ENGINE W/AUTO TRANSMISSION THAT TO DATE CONTINUES TO PROVIDE 30-32 MPG. CAR NOW HAS 92,000 MILES. THE ANSWERS THAT I FOUND ONLINE WERE STAGGERING. THAT THIS EVENT HAS BEEN ALLOWED TO OCCUR OVER SUCH A LENGTH OF TIME AND TO SEVERAL GM MODELS. IF THE IGNITION HAD LOCKED BACKWARDS DUE TO SUCH AN INTERNAL BREAK INSTEAD OF LOCKING IT INTO THE "RUN" POSITION. I OR ANYONE COULD HAVE BEEN KILLED IF VEHICLE WAS MOVING AT THE TIME. ESPECIALLY IF TRAVEL WAS ON A MAJOR INTERSTATE OR THRUWAY ENVIRONMENT. I AM NOT TRYING TO OVERLOOK THAT AT ANY SPEED ...THIS IS NOT A SAFE EVENT TO HAVE OCCUR. DID CONTACT A GM DEALER LOCALLY..THEY STATED THAT FOR $85.00 , WE'LL RUN DIAGNOSTICS. AN IGNITION CYLINDER PROBLEM DOES NOT SHOW ON ANY DIAGNOSTIC TESTER TO MY KNOWLEDGE. WAS THEN ADVISED THAT AT AROUND $300.00 TO START: THEY WILL BE ABLE TO FIX IT. SINCE 1990 GM HAS BEEN AWARE OF THIS ISSUE ALONG WITH OTHER IGNITION CONCERNS. WHEN DOES IT BEGIN TO MATTER? AFTER SOMEONE IS KILLED OR CRITICALLY INJURED? *TR
Source: NHTSA WEB SITE -
2006 SATURN VUE- BLACK HAWK , CO
TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT SHE HEARD A LOUD NOISE WHILE DRIVING INTO THE DRIVEWAY. THE CONTACT ALSO STATED THAT SHE INSPECTED THE VEHICLE AND NOTICED THAT THE STABILIZER BAR BROKE AND WAS HANGING DOWN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO CONFIRMED THE FAILURE AND DECIDED TO REPLACE THE STABILIZER BAR. TWO YEARS LATER, THE FAILURE OCCURRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 39,410 AND THE CURRENT MILEAGE WAS 124,756.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 SATURN AURA- WHEATON, IL
2007 SATURN AURA - PULLED INTO PARKING SPACE FOLLOWING MULTIPLE SHORT TRIPS DURING THE SAME DAY, BRAKED TO A STOP, & TURNED OFF IGNITION. AUTOMATIC DOOR LOCKS DID NOT ENGAGE TO OPEN POSITION, CAR BEGAN ROLLING FORWARD IN SPITE OF SHIFTER BEING IN THE PARK POSITION. THE ONLY NOTICEABLE PROBLEM WITH THE CAR PRIOR TO THIS EVENT STARTED ABOUT 1 MONTH PRIOR WHEN IT APPEARED THAT THE BRAKES WERE RESPONDING A LITTLE SLOWER THAN USUAL WHEN SLOWING DOWN OR STOPPING.. THE CAR THEN WOULD NOT START, THE CAR ROLLED WHILE THE SHIFTER WAS IN THE PARK POSITION. WHILE THIS AUTO WAS UP ON A JACK STAND IT WAS ABLE TO BE STARTED MOMENTARILY, THE FRONT TIRES WERE SPINNING RAPIDLY IN SPITE OF THE CAR BEING IN THE PARK POSITION. EMERGENCY BRAKE HAD TO BE APPLIED TO PREVENT CAR FROM ROLLING FORWARD. CAR WAS TOWED TO SERVICE GARAGE, THE SHIFT CABLE AND BRACKET WERE FOUND TO BE BROKEN AND HAD TO BE REPLACED. THE CAR HAS APPROXIMATELY 50,000 MILES ON IT WITH NO KNOWN HISTORY OF DAMAGE . *TR
Source: NHTSA WEB SITE -
2008 SATURN VUE- BOLING SPRINGS, SC
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT WAS DRIVING 5 MPH WHEN THE PASSENGER SIDE WINDSHIELD WIPER OVERLAPPED THE DRIVER SIDE WIPER. THE CONTACT PULLED INTO A PARKING LOT TO UNTANGLE THE WIPERS. THE PASSENGER SIDE WIPER HOWEVER, WAS NO LONGER OPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,842 AND THE CURRENT MILEAGE WAS 50,862.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- RIVERDALE, GA
AFTER DRIVING THIS CAR FOR SEVERAL YEARS I NEVER KNEW THAT SO MANY SATURN DRIVERS HAD MY ISSUES. THE CAR HAS A STRANGE KNOCK IN THE BACK. IT SOUNDS LIKE IT IS COMING FROM THE TRUNK. THERE ARE OFTEN STRONG SMELLS OF GASOLINE. IT HAS BEGUN TO CAPTURE THE KEY. I HAVE TO FIGHT WITH IT TO GET THE KEY OUT AND NOW IT HAS STARTED TO CUT OFF WHILE I AM DRIVING. THE LATEST INCIDENT IS WHAT I AM WRITING ABOUT WHICH IS A CUT OFF WHILE DRIVING. I MADE A SLOW LEFT TURN AND THE CAR PROMPTLY SHUT OFF ON ME WHILE I WAS GOING UP THE HILL. IT OCCURRED WHEN I FIRST GOT THE VEHICLE, IT HAS OCCURRED AT LEAST 5 TIMES SINCE WITH THIS MORNING BEING THE MOST RECENT TIME. IT IS INCREASING IN BETWEEN CUT OFFS. IT CUT OFF ON ME ONLY 2 WEEKS AGO AS I MADE A RIGHT AND WENT UP A HILL. *TR
Source: NHTSA WEB SITE -
2005 SATURN VUE- DOVER, DE
AIR CONDITIONING SYSTEM STOPPED WORKING. ELECTRONIC SWITCH WILL NOT TURN ON BLOWER MOTOR FOR HEAT OR COLD. CAUSING IT NOT TO WORK AND MY CAR NOT ABLE TO DRIVE IN HUMID OR RAINING CONDITIONS. FAILURE HAS NOT BEEN CORRECTED. *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- EAST MEADOW, NY
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESPOND WHEN PLACED IN A PARTICULAR GEAR. AS A RESULT, THE VEHICLE WOULD NOT MOVE. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE