SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SATURN VUE
    - WASHINGTON DC, DC

    TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, IT WOULD BEGIN TO SHAKE AND STALL. IN ORDER TO STOP THE VEHICLE FROM SHAKING, THE CONTACT WOULD SHUT IT OFF AND RESTART IT. A SYSTEM WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL WHENEVER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER WAS UPDATED AND THE BATTERY WAS REPLACED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO ANOTHER AUTHORIZED DEALER WHERE THE COMPUTER WAS AGAIN UPDATED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN SKY
    - KENDALL PARK, NJ

    PASSENGER PRESENCE AIRBAG SENSOR WAS INTERMITTENTLY NOT WORKING AND NOW DOES NOT SENSE A PASSENGER AT ALL. PASSENGER AIRBAG IS NOW OFF. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - FRESNO, CA

    HEADLIGHTS GO OUT DUE TO A FAULTY WIRE HARNESS. HAS HAPPENED MANY TIMES AND I FIX IT JUST TO HAVE THEM GO OUT AGAIN. THIS IS A CLEAR SAFETY ISSUE AND MANY PEOPLE HAVE HAD THE SAME PROBLEM. TIME TO STEP UP AND FIX THIS OBVIOUS SAFETY PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 1994 SATURN SL
    - KAYSVILLE, UT

    TL* THE CONTACT OWNS A 1994 SATURN SL. THE VEHICLE WAS EQUIPPED WITH BIG O BIG O ASPEN TIRES (205/70/R14 DOT U9T9 TX30103). WHILE DRIVING APPROXIMATELY 75 MPH THE REAR DRIVERS SIDE TIRE TREAD SEPARATED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A DITCH. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE TIRE WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 241,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - MD, MD

    POWER STEERING INDICATOR WOULD COME ON AND STEERING ABILITY WILL DISAPPEAR. RESTARTING CAR MADE THE STEERING COME BACK FOR ABOUT A FEW SECONDS, BUT THEN POWER STEERING INDICATOR WOULD COME BACK ON AGAIN. CAR TAKEN TO DEALERSHIP TO BE SERVICED UNDER SPECIAL WARRANTY. THIS PART SHOULD DEFINITELY BE RECALLED. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - AURORA, CO

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE WAS IN PARK WITH THE BRAKES DEPRESSED. AS THE BRAKES WERE RELEASED, THE VEHICLE BEGAN TO ROLL BACKWARD. THE DEALER DIAGNOSED THAT THE SHIFT CABLE WAS FRACTURED AND WOULD NEED REPLACING. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 57,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN LS
    - POMONA, NY

    I OWN A 2002 SATURN L 300 6 CYLINDER 3.0 ENGINE CAR. IN JUNE 2010 I HAD A THROTTLE BODY ISSUE WITHMY CAR (REDUCED POWER, CHECK ENGINE, SERVICE ENGINE LIGHTS). I TOOK IT TO A REPAIR SHOP AND IT WAS DIAGNOSED WITH A THROTTLE BODY ISSUE. I PURCHASED THE THROTTLE BODY FROM GM DIRECTLY AND HAD IT INSTALLED AT AN OUTSIDE MECHANIC. NOT KNOWING THE ELECTRICAL ISSUES AND COMPUTER PROGRAMMING ISSUES AROUND THIS CAR, I LET THE OUTSIDE MECHANIC DO THE INSTALLATION NOT KNOW ALL THE COMPUTER PROGRAMMING ISSUES AROUND THIS PART. ABOUT A MONTH OR SO LATER I CONTINUED TO HAVE ISSUES WITH THE SAME ERROR MESSAGES, BUT THIS TIME I BROUGHT IT TO GM, WHERE THEY DIAGNOSED A WIRING ISSUE. SINCE THEN I HAVE HAD IT BACK TO GM 5 MORE TIMES REPLACING THE ENTIRE WIRING TO THE THROTTLE BODY, THE ELECTRONIC CONTROL MODULE, AND ON MAY 2, 2011 ANOTHER TRIP TO HAVE THE COMPUTER RE-PROGRAMMED TO SYNC THE NEW ECM TO THE THROTTLE BODY. THIS PAST WEEK I BEGAN GETTING AN ERROR MESSAGE (SERVICE ENGINE LIGHT) FOR THE THROTTLE POSITION SENSOR. I CALLED GM DIRECTLY AND OPENED A COMPLAINT CASE NUMBER AND BROUGHT THE CAR BACK TOT HE GM DEALER NOW FOR THE 6TH TIME. THE PRIOR VISITS TO GM THEY HAVE TOLD ME THEY WON'T HONOR ANY GUARANTEES BECAUSE THE ORIGINAL THROTTLE BODY REPLACEMENT WAS DONE AT AN OUTSIDE MECHANIC SHOP. I CAN SEE THAT HOLDING WEIGHT THE FIRST OR SECOND VISIT BACK TO GM, BUT NOW THIS IS THE 6TH VISIT BACK AND THEY STILL HAVE YET TO COMPLETELY FIX THE ELECTRICAL ISSUES ON MY CAR. I HAVE SPENT OVER 3,000.00 TRYING TO GET THIS RIGHT TO NO AVAIL. AND I AM SOMEWHAT STUCK SINCE I CANNOT AFFORD TO BUY A NEW CAR. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - NEVADA CITY, CA

    FOR THE SECOND TIME IN A LITTLE OVER TWO YEARS, MY KEY GOT STUCK IN THE IGNITION AND I COULD NOT GET IT OUT OR TURN OFF MY ENGINE. IT HAPPENED WHEN I STOPPED FOR GAS. I HAVE A STICK SHIFT AND SO I STALLED THE CAR IN ORDER TO STOP IT FROM RUNNING. I HAD TO LEAVE THE KEY IN THE CAR AND, THANKFULLY, HAD ANOTHER KEY TO LOCK THE CAR DOOR WHEN I WASN'T IN IT. THE COST TO REPAIR BY THE DEALER WAS BETWEEN $500 AND $600. THE FIRST TIME I PAID $100 BUT I WAS STILL UNDER WARRANTY. THE REPAIR IS BEING DONE LOCALLY BY A MECHANIC FOR $300. THEY HAVE TO TAKE APART THE STEERING WHEEL SO THAT THEY CAN GET TO THE IGNITION. IT IS A TUMBLER PROBLEM WITHIN THE IGNITION. THIS HAS TO BE REPLACE. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN L200
    - HYATTSVILLE, MD

    TL* THE CONTACT OWNS A 2003 SATURN L-SERIES. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT START AND SMOKE BEGAN TO RISE FROM UNDERNEATH THE HOOD. AN INDEPENDENT MECHANIC ARRIVED AND DISCONNECTED THE BATTERY. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO AN AUTHORIZED DEALER. THE AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V231000 (ELECTRICAL SYSTEM:IGNITION:MODULE). THE FAILURE AND CURRENT MILEAGES WERE 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - DEARBORN HEIGHTS, MI

    ON APPROXIMATELY 06/01/2011 I NOTICED A SMALL LEAK UNDER THE FRONT END OF THE VEHICLE. ABOUT 6 DAYS LATER THE CAR STARTED MAKING A LOUD WHINING NOISE WHEN ACCELERATING AND WHEN TURNING IN EITHER DIRECTION. I CHECKED THE POWER STEERING FLUID LEVEL AND FOUND THE RESERVOIR ALMOST EMPTY. I FILLED THE RESERVOIR WITH POWER STEERING FLUID AND MADE AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED BY TED & EARLS SERVICE CENTER INC. IN PLYMOUTH MICHIGAN. TED & EARLS SERVICE CENTER DIAGNOSED THE LEAK AS A FAILED RACK AND PINION AND PERFORMED ALL REPAIRS. I FEEL THAT THE RACK AND PINION SHOULD HAVE LASTED MANY THOUSANDS MORE MILES AND ITS PREMATURE FAILURE PRESENTED A SERIOUS SAFETY RISK THAT SHOULD BE INVESTIGATED.

    Source: PORTABLE SAFETY COMPLAINT FORM