SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SATURN ION- BATON ROUGE, LA
I OWN A 2005 SATURN ION. WHILE DRIVING 60 MPH THE POWERSTEERING LIGHT COMES ON AND THE POWER STEERING MALFUNCTIONS. THE VEHICLE IS BECOMES VERY DIFFICULT TO DRIVE WHEN THE POWER STEERING GOES OUT. HAVE TO SHUT THE VEHICLE OFF AND RESTART IT FOR THE POWER STEERING SYSTEM TO WORK PROPERLY. CALLED THE DEALER REGARDING THE POWER STEERING AND THE DEALER STATED THERE ARE NO OPEN RECALLS ON THE VEHICLE AT THIS TIME. HAVE APPT WITH DEALER ON THURSDAY FOR REPAIR. THIS HAS HAPPENED ON THE INTERSTATE TWICE AN ON REGULAR ROADWAYS TWICE IN LAST MONTH. HAVE APPROX. 70,000 ON CAR. *TR
Source: NHTSA WEB SITE -
2002 SATURN LS- GREENSBORO, NC
TL* THE CONTACT OWNS A 2002 SATURN L SERIES. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE TIMING CHAIN FRACTURED, CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THERE WAS NO RECALL FOR THE TIMING CHAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- MANALAPAN, NJ
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE FRONT DRIVER'S SIDE WINDOW DROPPED DOWN INTO THE DOOR PANEL, CAUSING THE DOOR TO SWING OPEN. THE VEHICLE WAS PULLED OVER AND SHUT OFF. AFTER REPEATED ATTEMPTS THE DOOR WAS SHUT, BUT WOULD NOT REOPEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THE WINDOW DETACHED FROM ITS TRACK. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS EXPERIENCING RECURRING FAILURES IN WHICH THE CHECK ENGINE LIGHT WOULD CONSTANTLY ILLUMINATE ON THE INSTRUMENT PANEL AND THE KEY WOULD INTERMITTENTLY BECOME STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE IN REGARDS TO THE CHECK ENGINE LIGHT. IN REGARDS TO THE KEY BECOMING STUCK IN THE IGNITION, NO REPAIRS WERE PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 69,080. UPDATED 08/31/2011 *LN *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SATURN LS- WEST BERLIN, NJ
TL* THE CONTACT OWNS A 2002 SATURN L-200. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY. THERE WAS NO WARNING LIGHT ILLUMINATING BEFORE THE FAILURE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, BUT WOULD NOT RESTART. THE VEHICLE WAS TOWED HOME. A MECHANIC EXAMINED THE VEHICLE AND INFORMED THE CONTACT THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS RELATING TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN VUE- ASHLAND, VA
PASSENGER SIDE AIR BAG SENSOR FAILED; POSSIBLY CAUSING AIR BAGS TO INFLATE WHILE CAR IN MOTION OR NO INFLATION IF IN ACCIDENT. MULTIPLE REPORTS POSTED ON BLOG WITH EXACTLY SAME SATURNS. COST TO FIX PROBLEM CENTERS AROUND $1050.00 WITH MINE COMING IN AT $1040.24. LOCAL GM REPAIR CENTER MANAGER AWARE OF ISSUE & HIGHLY SUGGESTED I ADVISE NHTSA AS THIS IS CONSIDERED A SAFETY ISSUE! FRUSTRATED THAT SATURN DID NOT ISSUE A RECALL. REPORT MADE TO CHEVROLET @ 800-222-1020 WITH REFERENCE #71-934029515.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2007 SATURN ION- HILLSBORO, MO
ON JUNE 25TH 2011 I NOTICED THE SMELL OF GASOLINE COMING FROM MY 2007 SATURN ION. I NOTICED THE SMELL IS STRONGEST NEAR THE REAR DRIVER TIRE VERY CLOSE TO THE FUEL PUMP MODULE. KNOWING ALREADY THAT THIS IS A KNOWN ISSUE WITH 2007 SATURN IONS I CONTACTED THEM IMMEDIATELY. THEY TOLD ME THAT MINE IS NOT INCLUDING IN ANY RECALL AND NO EXCEPTION WOULD BE MADE. I WILL HAVE TO TRY TO FIND A FUEL PUMP MODULE AND REPLACE IT. NOTHING HAS HAPPENED YET BUT I DO HAVE TO KEEP DRIVING THE VEHICLE UNTIL THE REPAIRS CAN BE MADE. I FEEL AS THOUGH SINCE IT IS A KNOWN PROBLEM IN THESE VEHICLES IT SHOULD BE COVERED. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- HILLSBORO, MO
ON JUNE 19TH 2011 MY 2007 SATURN ION WOULDN'T SHUT OFF THE IGNITION WAS LOCKED INTO THE RUN POSITION. SINCE MY VEHICLE IS A STICK I SIMPLY KILLED IT BUT THE ELECTRONIC ACCESSORIES WERE STILL STUCK ON. I HAD TO GO PURCHASE A NEW IGNITION CYLINDER AND INSTALL IT IN ORDER TO GET MY VEHICLE WORKING AGAIN. THIS IS A KNOWN PROBLEM AND WAS RECALLED ON OTHER GM VEHICLES THAT SHARE THE SAME PLATFORM BUT NOT ON THE SATURN IONS. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- HILLSBORO, MO
I WAS DRIVING MY 2007 SATURN ION LAST OCTOBER AND THE ELECTRIC POWER STEERING SUDDENLY WENT OUT. I WOULD HAVE TO RESTART THE CAR AND DRIVE FOR MAYBE 5 TO 10 MINUTES AT A TIME UNTIL IT FAILED AGAIN. I BROUGHT IT TO A GM DEALERSHIP AND THEY TOLD ME THE MOTOR WAS OUT AND WOULD COST APPROXIMATELY 400 DOLLARS TO FIX. I PURCHASED THE 110 DOLLAR MOTOR FROM THEM AND INSTALLED IT MYSELF. PROBLEM FIXED BUT SINCE IT WAS A RECALL ON OTHER VEHICLES WITH THE SAME SYSTEM I FEEL MYSELF AND OTHER OWNERS LEFT OUT SHOULD BE REIMBURSED FOR REPAIRS I STILL HAVE MY RECEIPT FOR THE PART. *TR
Source: NHTSA WEB SITE -
2002 SATURN LS- BELTSVILLE, MD
I AM FOLLOWING UP ON A COMPLAINT WHICH I HAD FILED ABOUT A WEEK AGO. ODI ID NUMBER : 10407378. THE INCIDENT STARTED WITH A GASOLINE SMELL IN AND OUTSIDE THE VEHICLE. THE REPAIR COST ME $900.00 TO FIX A FAULTY FUEL PUMP AFTER MY MECHANIC HAD PERFORMED A SMOKE TEST AND A PRESSURE TEST OF THE GAS TANK. I HAVE 72,200 MILES ON MY 2002 SATURN L200 SEDAN. I HAVE BEEN READING OTHER COMPLAINTS HERE AND IT IS VERY SAD THAT OUR AMERICAN CAR MANUFACTURERS ARE NOT STEPPING FORWARD TO ISSUE A RECALL ON THIS PARTICULAR PROBLEMS AND OTHERS. THE FACT THAT NO ONE WAS INJURED OR DIED FROM THIS INCIDENT AND OTHERS IS NO EXCUSE NOT TO ISSUE A RECALL. THIS IS IRRESPONSIBLE AND NEGLIGENT. I ALSO OWN A 2002 NISSAN FRONTIER XE AND THE MANUFACTURER ISSUED A RECALL ON A STEERING SHAFT THAT A RUST ISSUE AND IT MIGHT CONTRIBUTE TO A FAILURE AND ISSUED A RECALL. NOW THAT IS BEING RESPONSIBLE AND BEING PROACTIVE BEFORE THE UNFORTUNATE HAPPENS. THE LAST TIME I PURCHASED AN AMERICAN CAR WAS IN 1977 AND THE 2002 SATURN. YEA I DON'T THINK I'LL BE BUYING AN AMERICAN CAR ANY TIME SOON AGAIN. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- CHANDLER, AR
THE WIRE HARNESS FOR THE LOW BEAM HEADLIGHTS HAS MELTED. IT IS A 2008 SATURN OUTLOOK. THE WIRES AND THE PLUG APPEAR TO BE INSUFFICIENT FOR THE AMOUNT OF ELECTRICITY FLOWING THROUGH THEM. *TR
Source: NHTSA WEB SITE