SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN OUTLOOK
    - HAINESVILLE, IL

    HEADLIGHT WENT OUT. REPLACED WITH SAME TYPE OF BULB. BULB WAS OUT IN 4 DAYS. WIRING HARNESS COMPLETELY MELTED. GM HAS ALREADY ISSUED A 'TECH NOTICE' ON THIS EXTENSIVE PROBLEM, BUT THE DEALER REFUSED TO COVER THE REPAIR COST OF $400 BECAUSE IT ISN'T A RECALL. I'M SORRY, BUT REPLACEMENT OF A HEADLIGHT BULB THAT THEN BURNS UP THE WIRING HARNESS IS A MANUFACTURING DEFECT AND A MAJOR SAFETY ISSUE. WHY ISN'T A FUSE TRIPPED IF THERE IS SOME ISSUE - ANY TIME ELECTRONICS MELT, THAT IS A BIG PROBLEM! IN ADDITION TO THE OBVIOUS SAFETY ISSUE OF NOT HAVING A HEADLIGHT WORKING, IS THERE POWER STILL GOING TO THE HARNESS? WHAT HAPPENS IF YOU ARE FORCED TO CONTINUE DRIVING BEFORE GETTING THIS REPLACED? IS YOUR CAR GOING TO EVENTUALLY CATCH FIRE? THIS NEEDS TO BE RECALLED IMMEDIATELY. BASED ON THE NUMBER OF COMPLAINTS I'VE SEEN WITH THE NHTSA , THIS SHOULD HAVE ALREADY BEEN A FORCED RECALL.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2007 SATURN OUTLOOK
    - ACOKEEK, MD

    TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED WHILE DRIVING, THE VEHICLE MADE A CLICKING NOISE IN THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE RACK AND PINION AND STEERING NEEDED TO BE REPAIRED. THE DEALER REPLACED THE RACK AND PINION AND STEERING PUMP; BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 72,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - KITTANNING, PA

    TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THE POWER STEERING FAILED WHILE DRIVING 50 MPH WHEN A WARNING LIGHT ILLUMINATED AND A PINGING NOISE WAS HEARD. THE VEHICLE WAS TURNED OFF AND BACK ON IN ORDER FOR THE STEERING TO RESET ITSELF. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST AT HER EXPENSE FOR $90. THE CONTACT WAS ALSO ADVISED THAT THE DIAGNOSTIC TEST MAY OR MAY NOT CONFIRM OR DUPLICATE THE FAILURE. THE MANUFACTURER STATED THERE ARE NO RECALLS OR WARRANTIES AND THE VEHICLE SHOULD BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000. UPDATED 07/08/11 *BF UPDATED 08/04/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN AURA
    - EAST ORANGE, NJ

    TL*THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THE VEHICLE STOPPED WHEN HE SHIFTED IT INTO PARK. UPON RELEASING HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE CONTINUED TO ROLL FORWARD. IN ORDER TO STOP THE VEHICLE, THE CONTACT APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED SINCE THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V073000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE FAILURE AND CURRENT MILEAGES WERE 42,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SATURN ION
    - TAMPA, FL

    ALMOST 100% OF THE TIME I STOP MY CAR AND TRY TO REMOVE THE KEY, IT STAYS LOCKED IN THE ACC POSITION. SOMETIMES I CAN NOT EVEN TURN OFF THE ENGINE. I HAVE TO MAKE SEVERAL ATTEMPTS TO TURN FF THE ENGINE AND REMOVE THE KEY FROM THE SWITCH. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - SWANNANOA , NC

    WHEN PURCHASED WE WERE TOLD THERE HAD BEEN A PROBLEM WITH SUNROOF LEAKAGE BUT IT HAD BEEN FIXED. SINCE THEN 5 TIMES IN FOR REPAIR LEAKING SUNROOF WATER COMING OUT OF AIRBAG HOLDERS, DOME LIGHTS ,OVERHEAD ELECTRONICS. SEVERAL FUSES HAVE BEEN BLOWN NOW WE WONDER IF THE SIDE IMPACT AIRBAGS ARE STILL FUNCTIONAL WATER RAN OUT BY THEM. THIS IS NOT JUST A DRIP BUT WATER POURS OUT.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 SATURN LS
    - MOUNT BETHEL, PA

    2002 SATURN L100. CONSUMER WRITES IN REGARDS TO RECALL REPAIRS *TGW THE CONSUMER STATED THE IGNITION MODULE PROBLEM FIRST SURFACED IN NOVEMBER 2010 WHEN THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER INFORMED THE CONSUMER THERE WAS NO PROBLEM WITH THE VEHICLE, JUST A FUSE LIGHT. *JB THE CONSUMER STATED WHEN THE CHECK ENGINE LIGHT ILLUMINATED, SHE WAS INFORMED IT WAS SIMPLY A GLITCH AND IT WOULD GO OUT BY ITSELF. A FEW MONTHS LATER, THE CONSUMER WENT TO TWO OTHER MECHANICS AND WAS INFORMED THE CATALYTIC CONVERTER WAS BAD. UPDATED 09/06/11

    Source: CONSUMER LETTER
  • 2007 SATURN RELAY
    - LEBANON, OH

    THIS IS IN RESPONSE TO A NEWS STORY I SAW ON 2005-2007 GM FUEL GAUGE ISSUES. WE HAVE A GM 2007 SATURN RELAY EXPERIENCING THE SAME ERRATIC FLUCTUATIONS, AND WE WOULD LIKE TO HAVE THIS VEHICLE ADDED TO THE INVESTIGATION IF POSSIBLE. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - RACINE, WI

    OUR CAR WAS NOT ABLE TO BE SHIFTED OUT OF GEAR. THE CAR WOULD MOVE WHILE THE TRANSMISSION LEVER WAS PLACED IN PARK. THE CAR REMAINED IN DRIVE. THE SAME THING HAPPENED 2 DAYS LATER BUT THE CAR REMAINED IN REVERSE EVEN THOUGH THE SHIFT LEVER INDICATED IT WAS IN PARK. I WAS TOLD BY MY DEALER THE SHIFT CABLE BROKE AND I'M NOT RESPONSIBLE FOR A $460 REPAIR BILL. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - WICHITA, KS

    WE OWN A 2003 SATURN VUE THAT HAS 86,013 MILES ON IT. WE PURCHASED THE VEHICLE NEW AT THE LOCAL SATURN DEALERSHIP. ON MAY 31, 2011 WHILE WE WERE ON THE HIGHWAY OUR CAR WOULD NOT GO OVER 10 MPH. WE TOOK IT INTO THE DEALERSHIP THE NEXT DAY AND WAS TOLD THE VTI TRANSMISSION WAS OUT. *TR

    Source: NHTSA WEB SITE