SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SATURN OUTLOOK- MASSILLON, OH
I HAVE A 2009 SATURN OUTLOOK AND THE FRONT PASSENGER HEADLIGHT HAS GONE OUT FOR THE 2ND TIME AND THE VEHICLE HAS ONLY 29900 MILES ON IT. IT WAS LAST REPLACE WHEN THE VEHICLE HAD ONLY 22000 MILES ON IT. I KNOW THAT MULTIPLE PEOPLE HAVE HAD THIS PROBLEM, IT SHOULD BE A RECALL DUE TO ALL THE ISSUES. THEY SAY THE WIRE HARNESS IS BAD, BUT SOMETHING IS CAUSING IT TO HEAT UP TOO MUCH. *TR
Source: NHTSA WEB SITE -
2001 SATURN LS- ATLANTA , GA
I PURCHASED A 2001 SATURN L200 IN NOVEMBER 2010 IN JAN 2011 THE TIMING BELT BROKE I HAD IT REPAIRED AT THE CAR LOT WHERE I BOUGHT THE CAR WHILE GETTING THE REPAIRS THE MECHANIC FOUND PROBLEMS WITH THE VALVES THEY SENT THEM TO A HEAD SHOP TO BE SHAVED WHEN I GOT THE CAR BACK IT WAS RUNNING REAL RUFF & LOUD SO I TOOK IT BACK AFTER THE REPAIRS FROM THE NOISE THE CAR DIDN'T HAVE THE PULLING POWER AS BEFORE AFTER A WEEK WENT BY THE CAR WOULDN'T START I TOOK CAR BACK TO MECHANIC AND HE SAID IT NEEDED A POWER PACK HE REPLACED IT THEN A MONTH OR TWO PAST WHEN I NOTICED A OIL LEAK WHERE I PARK I CHECKED THE OIL THERE WAS NO OIL IN THE CAR IT HAD ALL LEAKED OUT I PUT 3 QUARTS OF OIL IN THE CAR IN 2 TO 3 DAYS I WAS PUTTING MORE OIL IN THE CAR SO ABOUT EVERY 4 DAYS I WAS ADDING OIL I TOOK CAR TO 3 MECHANICS THEY ALL TOLD ME SOMETHING DIFFERENT AFTER GETTING A 4TH OPINION I HAD A MECHANIC TO REPAIR THE REAR MAIN SEAL,AFTER ABOUT A WEEK I NOTICE MORE OIL LEAKING IN THE SAME SPOTS I HAVEN'T BEEN ABLE TO TAKE CAR BACK BECAUSE THE CAR HAD A GEAR CORD TO BREAK I HAD IT REPAIRED TEMPORARY NOW IT IS NOT CHANGING GEARS AT ALL UNLESS I GO UNDER THE HOOD TO CHANGE IT ITS BEEN ONE PROBLEM AFTER ANOTHER SINCE I DROVE THIS CAR OFF THE LOT I WAS TOLD BY AN ATTORNEY THEY COULDN'T HELP ME BECAUSE I BOUGHT THE CAR AS IS NO WARRANTY AND IT DIDN'T FALL UNDER THE LEMON LAW. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- SHELBY, OH
DRIVER SIDE HEADLIGHT WENT OUT WENT TO CHANGE BULB AND NOTICED THE WIRE WERE STARTING TO MELT SO TOOK IT TO DEALER AND TOLD THEM TO FIX IT THEY SAID WHEN WENT TO PICK IT UP IT WAS JUST BULB SO I TOLD THEM IT WAS BAD WIRING HARNESS THEY SAID NO 1 WEEK LATER BACK AT DEALERSHIP WITH NO HEADLIGHT WIRING HARNESS MELTED ALL THE WAY THROUGH INTO 2 PIECES FAULTY WIRING HARNESS NEEDS ADDRESSED BY GM. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- CATONSVILLE, MD
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE DEALER ADVISED THE CONTACT TO REMOVE SEVERAL FUSES AND DISCONNECT THE BATTERY. NO FORMAL REPAIRS WERE MADE AND THE CONTACT WAS AWAITING A SERVICE APPOINTMENT. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 64,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN VUE- ROBINSON, IL
THIS IS REGARDING MY 2003 SATURN VUE. THE VEHICLE HAS ABOUT 140K MILES ON IT AND THE TRANSMISSION WAS MAKING NOISE AT ABOUT EXACTLY 95K, THE TRANSMISSION FINALLY GAVE OUT WITHOUT NO INDICATION, JUST COASTED OFF THE ROAD UNTIL THE CAR FINALLY CAME TO A STOP. THE CAR ONLY IDLES I HAVE NO GEARS. AFTER I CALLED SATURN TO REPORT THIS, THEY INDICATED TO TAKE IT TO A SATURN DEALERSHIP TO HAVE IT DIAGNOSED, I INFORMED THEM THAT I COULD NOT DRIVE THE VEHICLE AND THEY INDICATED THAT I COULD HAVE IT TOWED. I TOLD THEM I WASN'T GOING TO INCUR THE EXPENSE OF TOWING FOR SOMEONE TO INFORM ME THAT THE TRANSMISSION IS BAD. AT THIS POINT, STILL WAITING FOR SATURN TO CALL TO LET ME KNOW IF THERE IS ANYTHING THEY WILL DO, I AM NOT HOPEFUL, SHE INDICATED TO ME THAT THE WARRANTY RAN OUT AT 100K OR MARCH OF THIS YEAR AND IT WAS MAY WHEN I CONTACTED THEM. WITH ALL THE PROBLEMS THAT EVERYONE HAS WITH THE TRANSMISSIONS YOU WOULD THINK THEY WOULD HONOR SOMETHING... *TR
Source: NHTSA WEB SITE -
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2003 SATURN VUE- CARMEL, NY
TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED WHILE DRIVING THE VEHICLE FAILED TO ACCELERATE. THE VIT TRANSMISSION FAILED AND THE DEALER STATED THAT IT COULD BE REPLACED; HOWEVER, IT MAY OR MAY NOT LAST BEYOND 20,000 MILES. THE DEALER GUARANTEED THE REPAIR FOR ONE YEAR OR 12,000 MILES WITH EXCEEDS THE CONTACTS COMMUTE. THE MANUFACTURER ADVISED THE CONTACT THAT THEY WOULD GIVE HER $5,000 TOWARDS A NEW VEHICLE; HOWEVER, SHE COULD NOT AFFORD ANOTHER VEHICLE. THE FAILURE MILEAGE WAS 102,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN AURA- MERIDEN, CT
WHEN ACCELERATING, THE 6 SPEED AUTOMATIC TRANSMISSION DOES NOT ENGAGE AND HAVE ALMOST BEEN HIT TWICE FROM BEHIND WHEN MERGING ONTO HIGHWAY. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- GILLETT, PA
I HAVE HAD MY 2006 SATURN ION FOR 3 YEARS. AND ALSO I HAVE 2 CHILDREN WITHIN THE PAST YEAR IT HAS BEEN TO THE DEALERSHIP 3TIMES TO TRY AND FIGURE OUT WHY WHILE DRIVING BOTH THE CHECK ENGINE LIGHTS COME ON AND THE CAR BEGINS SPITTING AND SPUTTERING.. MAKING ALL SORTS OF RACKET WITH NO POWER YOU ARE FORCED TO TRY AND GET OFF THE RD. SAFELY WITH NO POWERSTEERING. THEY CAN NOT FIND ANYTHING WRONG WITH IT.. AND ALSO I AM ALWAYS TOLD THAT THEY DON'T SERVICE SATURNS EVEN THOUGH THEY ARE THE ONES THAT SOLD IT. THIS HAPPENS WITH NOT WARNING I HAVE BEEN STRANDED WITH MY 2 GIRLS MULTIPLE TIMES. ONCE WE WERE TRAVELING 60MPH ON THE INTERSTATE AND IT HAPPENED WITH BIG RIGS ALL AROUND.. I THANK GOD THAT WE DIDN'T GET HURT. ALSO FOR THE PAST 2 YEARS THEY HAVE BEEN TRYING TO FIGURE OUT WHY WHEN YOU TURN THE CAR OFF YOU HEAR LOTS OF CLICKING NOISES AND THE CAR WILL NOT COMPLETELY TURN OFF.. THEY REPLACED THE STARTER SWITCH BECAUSE THAT WAS UNDER RECALL BUT IT HAS MADE NO DIFFERENCE STILL CAN NOT GET THE KEYS OUT HAVE TO SIT THERE AND WAIT FOR IT TO STOP CLICKING AND TURN THE KEY ON AND OFF MULTIPLE TIMES TO GET IT OUT.. AFTER DOING SOME RESEARCH ONLINE A LOT OF PEOPLE HAVE THE SAME PROBLEMS I DON'T THINK THIS IS A SAFE CAR AT ALL. CONTACTED SATURN COMPANY NUMEROUS TIMES AND HAVE GOTTEN NO WHERE... DEFINITELY WASTE OF MY HARD EARNED MONEY... *TR
Source: NHTSA WEB SITE -
2001 SATURN LS- ALTAMONTE SPRINGS, FL
MY INSURANCE COMPANY NOTIFIED ME THAT MY VEHICLE TYPE (2001 SATURN L200) HAD A RECALL FOR THE TIMING CHAIN (NHTSA CAMPAIGN ID NO. 07V519000 & GM RECALL NO. 06074) . I CALLED SATURN AND THEY SAID ALTHOUGH THE RECALL WAS FOR MY VEHICLE MAKE, MODEL, AND YEAR, THAT THE RECALL WAS VIN # SPECIFIC, AND MY VIN # WASN'T INCLUDED. MY 2001 SATURN L200 TIMING CHAIN BROKE SHORTLY AFTER THAT (DIAGNOSED BY CERTIFIED AUTO TECHS AT TIRE KINGDOM), WHILE I WAS DRIVING ON THE HIGHWAY DOING ABOUT 70 MPH. AFTER THIS DANGEROUS EVENT OCCURRED (ENGINE CUTOFF, LOST POWER, CONTROL), I WAS FORTUNATELY ABLE TO COAST TO A STOP ON THE SIDE OF THE HIGHWAY IN THE MEDIAN. IT' S POSSIBLE THE TIMING CHAIN FAILURE CAUSED MORE INTERNAL DAMAGE TO THE ENGINE, BUT THAT WILL HAVE TO BE LOOKED AT. IT'S ESTIMATED TO COST AROUND $1400 TO REPAIR THE TIMING CHAIN, BUT THAT MAY OR MAY NOT BE THE ONLY DAMAGE NOW. IF THERE'S MORE DAMAGE, I MAY NEED A REBUILD OR NEW ENGINE RANGING UP TO $6500. GM/SATURN SAID THERE WAS NOTHING THEY COULD DO ABOUT THE MY VIN NOT BEING INCLUDED IN THE RECALL. I HAVE RESEARCHED NUMEROUS SATURN L200 OWNERS THAT HAVE THE SAME ISSUE. NO ONE KNOWS HOW EXACTLY GM/SATURN CAME UP WITH WHAT VIN #'S WOULD OR WOULDN'T BE INCLUDED IN THAT RECALL, BUT IT SEEMS THEY ONLY INCLUDED A FEW VIN #'S JUST TO "SAVE FACE." SOMEONE COULD GET HURT DUE TO THE UNRELIABLE DESIGN OF THEIR TIMING CHAIN, NOT TO MENTION THE COST ASSOCIATED WITH THIS PROBLEM. THE RECALL NEEDS TO INCLUDE MORE VIN #'S. IT'S NOT RIGHT WHAT GM IS DOING, GETTING OVER ON MANY CONSUMERS WITH A PROBLEM DESIGN.
Source: PORTABLE SAFETY COMPLAINT FORM -
2006 SATURN ION- ROYAL OAK, MI
WHILE MY WIFE WAS DRIVING OUR 2006 SATURN ION, THE "PWR STR" LIGHT CAME ON AND SHE LOST POWER STEERING CONTROL. SHUTTING OFF THE ENGINE RESUMED THE POWER STEERING TO THE VEHICLE BUT REPEATED THE FAILURE NUMEROUS TIMES BEFORE BEING ABLE TO DRIVE THE VEHICLE HOME. THIS IS NOW OCCURRING NUMEROUS TIMES WITHOUT ANY WARNING. THIS I BELIEVE IS A SAFETY RELATED ITEM WHICH SHOULD REQUIRE A RECALL OF THIS VEHICLE. THE VEHICLE IS BARELY DRIVABLE BECAUSE IT IS SO DIFFICULT TO MAKE TURNS. THE VEHICLE ONLY HAS 40,000 MILES. *TR
Source: NHTSA WEB SITE