SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1996 SATURN
    - EAST WINDSOR, NJ

    TL*THE CONTACT OWNS A 1996 SATURN SC2(NA). THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE WAS HIT FROM BEHIND AT A SLIGHT ANGLE. THE CONTACT STATED THAT THE REAR OF THE DRIVER SEAT SNAPPED AND THE SEATBELT FAILED CAUSING THE CONTACT TO FLY FORWARD AND INTO THE STEERING WHEEL. AN INSPECTOR STATED THAT IT WAS IMPOSSIBLE FOR THE SEAT TO MOVE FORWARD BECAUSE IT WAS DESIGNED TO BREAK BACKWARDS. A MECHANIC AT A REPAIR SHOP STATED THAT THE SEAT HAD MOVED FORWARD. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 169,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN VUE
    - BIG STONE GAP, VA

    TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO DECELERATE BUT THE VEHICLE WOULD NOT DOWNSHIFT. THE CONTACT THEN ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS PULLED OVER AND TOWED HOME. THE CONTACT REPLACED THE TRANSMISSION BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 109,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - COARSEGOLD, CA

    I NEED HELP, I HAVE A 2003 SATURN ION, THE FRONT END IS BROKE. IT SWERVES ALL OVER THE ROAD. THEY RECALLED MANY AND KNOW WHAT THE PROBLEM IS. MINE THEY WILL NOT FIX AND I CAN'T AFFORD TO PAY FOR IT. IT'S VERY UNSAFE AND THEY RECALLED SEVERAL MODELS FOR THE SAME PROBLEM AND WON'T FIX MINE. THE WARRANTY JUST EXPIRED AND I GET NO RESPONSE FROM ANY AGENCY. I JUST BOUGHT THIS CAR A FEW YEARS AGO AND THEY KNOW ITS A FACTORY PROBLEM AND THEY WON'T FIX MY CAR. PLEASE HELP, I'M JUST A HARD WORKING GUY TRYING TO SUPPORT HIS FAMILY. MY WIFE IS DISABLED AND I STRUGGLE TO GET BY AND I CAN'T GET ANY HELP FROM THE CAR COMPANY. UPDATED 01/28/11

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2006 SATURN ION
    - BYRAM, MS

    I OWN A 2006 SATURN ION AND THE POWER STEERING SEEMS LIKE IT'S GOING BAD SOME TIMES I CAN'T TURN AND HAVE TO STOP IN THE MIDDLE OF TRAFFIC. IT'S GETTING WORSE BUY THE DAY. I HAVE CALLED GM SEVERAL TIMES BUT HAVE NOT GOTTEN AN ANSWER. THE LAST TIME IT HAPPEN WAS THE OTHER DAY 1/22/2011 AND I ALMOST CAUSED AN ACCIDENT. I'M NOT SURE HOW I'M SUPPOSE TO HANDLE THE ISSUE, OR WHY I WASN'T SENT OUT A LETTER IN THE MAIL. SOMETHING HAS TO BE DONE. IT HAPPENING MORE OFTEN NOW SEEMS LIKE EVERYTIME I DRIVE MY CAR. *LN

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - PEARLAND, TX

    INSTRUMENT PANEL MESSAGE "SERVICE AIRBAGS SOON" APPEARS RANDOMLY ACCOMPANIED BY A RED PANEL ICON. MESSAGE AND ICON EVENTUALLY DISAPPEAR. OWNERS MANUAL DOES NOT GIVE INFORMATION ABOUT WHAT THIS MEANS OR ITS EFFECT ON THE AIRBAG SYSTEM. *LN

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - PAULSBORO, NJ

    I JUST BROUGHT A 2004 SATURN ION 2 A COUPLE DAYS AGO. TODAY I GOT UP AND READY FOR WORK AND MY CAR WOULDN'T START. I TRIED SEVERAL TIMES TO START THE CAR AND STILL NOTHING BUT THE LIGHTS AND RADIO ETC COME ON. I WAS LOOKIN FOR A RELIABLE CAR TO GET ME AND MY SON BACK AND FORTH BEING AS THOUGH WE HAVE NO FAMILY THAT LIVES CLOSE BY;;; TURNS OUT I THINK I MIGHT HAVE MADE A WRONG DECISION. I HAVE HAD THIS CAR LESS THAN 2 WEEKS NOW AND IT ALREADY IS TURNING INTO A NIGHTMARE. I AM HESITANT ON PUTTING MY SON IN THIS CAR BECAUSE IF I DO GET IT TO TURN ON AND THIS HAPPENS AGAIN WHAT ARE WE TO DO? IT IS FREEZING OUTSIDE! *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - ROCKFORD, MI

    I DROVE INTO MY GARAGE TO PARK THE CAR. I PUT THE CAR IN PARK AND THE SHIFTER SHIFTED VERY HARD. I DECIDED TO BACK THE CAR OUT OF THE GARAGE AND WHEN I WENT TO PUT THE CAR IN PARK THE GEAR DID NOT ENGAGE. IN FACT, NO GEAR WOULD ENGAGE AND THE ONLY WAY I COULD STOP MY CAR WAS TO PUT ON THE PARKING BREAK. I HAD IT TOWED TO MY LOCAL DEALERSHIP AND THEY INFORMED ME THAT THE SHIFTER CABLE WAS BROKEN. I STARTED RESEARCHING THIS PROBLEM AND FOUND THAT THERE WAS A RECALL FOR THIS EXACT SAME PROBLEM ON THE 2008 AND 2009 SATURN AURA MODELS, BUT NOT ON THE 2007 MODELS WHICH IS OF COURSE THE ONE I HAVE. UPON GOOGLING THIS PROBLEM IT SEEMS THAT THERE ARE SEVERAL SATURN AURA 2007 MODEL OWNERS THAT HAVE HAD THIS SAME PROBLEM.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2004 SATURN ION
    - NORWALK, OH

    MY CAR WILL NOT START WHEN THE WEATHER TURNS COLD. I AM THE ORIGINAL OWNER OF THIS CAR AND KEEP UP ON THE MAINTENANCE. AFTER RESEARCHING THE PROBLEM, I HAVE READ NUMEROUS COMPLAINTS ON LINE ABOUT THE SAME PROBLEM FROM OTHER SATURN ION OWNERS AND HAVE CONCLUDED THAT THE PASSLOCK SYSTEM IS MISINTERPRETING A THEFT AND LOCKING UP THE FUEL . I READ THAT CHANGING THE GREASE IN THE IGNITION SWITCH WILL CORRECT THIS PROBLEM AND THAT SATURN (GM) HAS KNOWN OF THIS COMPLAINT FOR SOME TIME NOW. THEY HAVE A NEW IMPROVED PART TO REPLACE THIS BAD ONE BUT I DON'T FEEL IT IS WORTH $400.00+ TO PAY FOR REPLACEMENT WHEN IT IS A QUICK FIX AND IT IS THEIR FAULT TO START WITH. PLEASE ISSUE A RECALL FOR THIS PROBLEM. I HAVE BEEN STRANDED IN THE COLD WAITING AND PRAYING FOR THE CAR TO START SO THAT I CAN GET TO WORK ON TIME AND BACK HOME. IT IS NOT TOO MUCH TO ASK. THE CAR ONLY HAS ABOUT 42,000 MILES ON IT. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - MIAMI, FL

    TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 2 MPH THE STEERING WHEEL BECAME STIFF AND LOCKED MAKING IT DIFFICULT TO CONTROL THE VEHICLE. THE POWER STEERING LIGHT ILLUMINATED ON THE DASHBOARD. THE CONTACT STATED THAT THE POWER STEERING WOULD NOT FUNCTION UNTIL HE SHUT THE IGNITION OFF AND BACK ON. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - COLUMBUS, OH

    TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT HEARD A POPPING NOISE COMING ON THE FRONT DRIVERS SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE FRONT CONTROL ARM AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 57,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE