SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 SATURN ION- CARMEL, IN
I WAS DRIVING ON HWY AT 60 MPH FOR APPROX 2 HOURS. WHEN FOOT WAS OFF GAS, CAR WOULD MAINTAIN SPEEDS OF 55-60 MPH. EXITED ONTO EXIT RAMP ON RIGHT. EXIT RAMP WAS APPROX 0.4 MILES LONG, SNOW COVERED, AND UPHILL. APPLIED THE BRAKE ON & OFF WHILE APPROACHING THE STOP SIGN AT THE END OF THE EXIT RAMP, CAR SLOWED TO APPROX 20 MPH WITH BRAKE FULLY PRESSED. RPM'S WERE APPROX 4,000 WITH BRAKE FULLY PRESSED. CAR CONTINUED ACCELERATING WITH BRAKE FULLY PRESSED. COULDN'T STOP, BUT WAS ABLE TO TURN LEFT AND CROSS BRIDGE OVER HIGHWAY. TRIED PUTTING FOOT UNDER GAS PEDAL TO SEE IF IT WAS STUCK DOWN, BUT IT WAS NOT DOWN. CONTINUOUSLY TRIED TO BRAKE, BUT COULD NOT SLOW THE CAR TO BELOW 20 MPH EVEN WITH BRAKE FULLY PRESSED. ROADS WERE SNOW COVERED. WENT APPROXIMATELY 0.5 MILES ON PRAIRIEVIEW RD. NO CARS WERE STOPPED AT RED LIGHT ON PRAIRIEVIEW AS I APPROACHED. FULLY PRESSED AND HELD DOWN BRAKE RIGHT BEFORE COMING TO RED STOPLIGHT ON PRAIRIEVIEW RD & OAK ST/US-150. CAR WOULD STILL NOT GO BELOW 15-20MPH. TURNED RIGHT TO AVOID CROSSING INTO ONCOMING TRAFFIC. LOST CONTROL OF THE CAR AND BEGAN SPINNING ON THE SNOW. BRAKE WAS STILL FULLY PRESSED DOWN BUT ACCELERATING AT 3,000 RPM. CAR DID TWO 360'S ON OAK ST/US-150 CROSSING INTO ONCOMING TRAFFIC AND WENT INTO DITCH ON LEFT SIDE OF THE ROAD. CAR WAS STILL ACCELERATING, CAME OUT OF THE DITCH AND BACK INTO ANOTHER 360 ON OAK ST/US-150. THEN CAR WENT INTO THE DITCH ON THE RIGHT SIDE OF THE ROAD. FRONT RIGHT PASSENGER DOOR HIT WOODEN SIGN IN GROUND IN DITCH, KNOCKED IT DOWN, AND RAN IT OVER. CAR DROVE ANOTHER 20-30 FEET IN DITCH AND GOT STUCK IN BOTTOM OF DITCH. BREAK WAS FULLY PRESSED THE ENTIRE TIME CAR WAS OUT OF CONTROL, BUT CAR WAS STILL ACCELERATING. WHEN CAR BECAME STUCK IN DITCH, RPMS WERE STILL AT 3,000. WITH CAR IN PARK IT CONTINUED ACCELERATING AT 3,000 RPMS. TURNED CAR OFF. 5 HOURS LATER BEFORE CAR WAS TOWED, TURNED CAR BACK ON AND RPMS WERE STILL HOLDING ABOVE 2,000 - HAVE VIDEO EVIDENCE OF THIS. *TR
Source: NHTSA WEB SITE -
2001 SATURN LS- MINNEAPOLIS, MN
TL*THE CONTACT OWNS A 2001 SATURN L200. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT STATED THAT HE WAS ABLE TO STOP THE VEHICLE BY SHIFTING TO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE THE FIRST TIME. THE FAILURE OCCURRED A SECOND TIME AND THE DEALER STATED THAT A FAULTY IDLE AIR CONTROL MODULE WAS THE CAUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 124,000. UPDATED 03/31/11*LJ UPDATED 04/29/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN VUE- BRANFORD, CT
TL*THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT AFTER HAVING HIS VEHICLE SERVICED AT A LOCAL REPAIR SHOP WHO ADVISED HIM THAT THE DEALER RECOMMENDED THAT HE FLUSH HIS TRANSMISSION AT 60,000 MILES. WHEN HE TOOK HIS VEHICLE INTO A CERTIFIED DEALER, THEY ADVISED HIM TO NOT FLUSH THE TRANSMISSION SINCE HE WAS COVERED UNDER WARRANTY AND THAT SOMETIMES THE FLUSH CAUSED MORE PROBLEMS. 20,000 MILES LATER THE TRANSMISSION FAILED WITH NO WARNING AND THE CONTACT WAS TOLD THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE TRANSMISSION. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN AURA- VINELAND, NJ
CLUNKING NOISE AND FEEL FROM THE STEERING WHEEL COLUMN AREA WHEN TURNING MY STEERING WHEEL AT LOW SPEEDS OR A STOP. I DO NOT HAVE THE CAR WITH ME BUT THERE ARE 3 MODELS, MY MODEL IS THE SIX CYLINDER 3.5 ENGINE. *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- LOUISVILLE, KY
TIMING CHAIN SLIPPED WHILE DRIVING ON INTERSTATE AND CAUSED THE ENGINE TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
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2005 SATURN ION- LEVITTOWN, NY
ON 1/9/10 THE WIPER MOTOR FAILED WHILE DRIVING ON A HIGHWAY AT ABOUT 50-55MPH DURING A RAIN STORM CAUSING THE WIPERS TO BECOME ENTANGLED. THE CAR WAS SERVICED AND THE PART WAS PLACED BY THE APPROPRIATE SATURN WIPER TRANSMISSION, WHICH FAILED ON 1/18/11 UNDER THE SAME CONDITIONS.
Source: PORTABLE SAFETY COMPLAINT FORM -
2008 SATURN OUTLOOK- NORTH LAS VEGAS, NV
I HAVE A 2008 SATURN OUTLOOK THAT HAS BURNING WIRE HARNESSES. THEY HAVE COMPLETELY MELTED AT 40,000 MILES. THE EXTENDED WARRANTY COMPANY WILL NOT COVER IT. AFTER LOOKING ONLINE, I BECAME AWARE THAT IT IS A COMMON PROBLEM. THE LIGHTS WENT OUT WITH NO WARNING. *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- HOBOKEN , NJ
I BROUGHT A NEW 2003 SATURN VUE AND MY TRANSMISSION FAILED AND GM WILL NOT REPLACE IT. I KNOW THAT THERE WAS A CLASS ACTION SUIT BUT HAVE LITTLE INFORMATION ON WHERE TO GO. *TR
Source: NHTSA WEB SITE -
2009 SATURN VUE- ARDMORE, AL
2009 SATURN VUE XR. IN DECEMBER 2010 I NOTICED INTERIOR AND EXTERIOR LIGHTS WOULD OCCASIONALLY START FLICKERING, APPROX. 2 HZ RATE. PROBLEM WAS INTERMITTENT; SEVERAL REPAIR SHOPS SAID "PROBABLY A SHORT..." BUT I NEVER HAD ANYONE ACTUALLY TRY TO TROUBLESHOOT. ON JAN 15 2011 I NOTICED THAT THE DRIVER'S SIDE SUN VISOR SPINDLE WAS VERY HOT TO THE TOUCH. I WAS CONCERNED THAT IT MIGHT GET HOT ENOUGH TO START A FIRE. I TOOK THE VISOR DOWN FROM THE HEADLINER, HOPING TO FIND A CONNECTOR FOR THE WIRES, BUT IT WAS HARD WIRED, SO I SNIPPED AND TAPED OFF THE WIRES AND REMOUNTED THE VISOR. THE FLICKERING PROBLEM HAS NOT RETURNED, SO I BELIEVE THE TWO TO BE RELATED. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- FENTON, MO
THE LOWBEAM HEADLIGHT WIRING HARNESS MELTED AFTER ABOUT 2 YEARS OF USAGE. AFTER LOOKING THE PASSENGER LOWBEAM HEADLIGHT WIRING HARNESS WAS ALSO MELTED. THIS IS A 2008 OUTLOOK XE AND I WOULD NOT HAVE EXPECTED TO SPEND $300 FOR THIS IF THE PARTS FAIL BECAUSE THE MANUFACTURER DIDN'T USE HEAVY ENOUGH WIRE OR PLACED IT IN A BAD PLACE. *TR
Source: NHTSA WEB SITE