SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SATURN AURA- OAK LAWN, IL
WAS DRIVING DOWN TOLLWAY (I-294) IN ROSEMONT ILLINOIS AND STARTED TO EXIT AT BALMORAL WHEN I HAD A TOTAL LOSS OF STEERING. IT TOOK EXTREME EFFORT TO STEER CAR UP THE RAMP AT 30 MPH. IT FELT LIKE THE STEERING WHEEL WAS STUCK AND YOU COULD ONLY TURN IT ABOUT 45 DEGREES MAX IN EITHER DIRECTION. I MANAGED TO DRIVE IT HOME ON SIDE ROADS FOR SEVERAL MILES WHILE CONSTANTLY FIGHTING TO MAINTAIN CONTROL. IT SEEMED TO LOCK-UP EVERY TIME I TURNED A CORNER. WHEN TURNING LEFT, YOU WOULD WIND UP ON THE RIGHT LANE AFTER COMPLETING THE TURN. YOU COULD NOT MAKE A TIGHT TURN WITH THE VEHICLE! SEVERAL CARS HAD TO SWERVE AROUND ME AS I WAS TURNING! THE DASHBOARD INDICATED THE FOLLOWING "POWER STEERING/SERVICE ESC" WHEN I GOT IT IN THE GARAGE AT HOME, I SHUT ENGINE OFF AND THEN RESTARTED. THE PROBLEM SEEMED TO GO AWAY. THIS IS A VERY SCARY SITUATION AND I HAVE READ THAT GM RECALLED CERTAIN 2009 SATURN AURAS FOR THIS PROBLEM. WHEN I CHECKED MY VIN, NO RECALLS WERE SEEN. I FEEL THAT THIS IS A VERY DANGEROUS VEHICLE TO OPERATE.
Source: NHTSA WEB SITE -
2009 SATURN AURA- CEDAR RAPID, IA
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO MCGRATH BUICK GMC CADILLAC (LOCATED AT 1040 N CENTER POINT RD, HIAWATHA, IA 52233, (319) 393-3300). THE DEALER STATED THAT NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), WHICH WAS ASSOCIATED WITH THE VEHICLE, HAD EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN AURA- BILOXI, MS
WHILE DRIVING DOWN A CITY STREET, THE TRACTION LIGHT INDICATOR LIT UP AND THE DASHBOARD FLASHED 'ESC OFF' AND 'TRACTION OFF' AND THE STEERING WHEEL LOCKED UP. IT WAS VERY DIFFICULT TO STEER MY CAR INTO A PARKING LOT AND OUT OF THE HEAVY FLOW OF TRAFFIC.
Source: NHTSA WEB SITE -
2003 SATURN VUE- PLACENTIA, CA
MY SATURN ACCELERATES ALL BY ITSELF. I'M NOT TOUCHING THE GAS PEDAL & MY CAR JUST STARTS MOVING AT A HIGH SPEED & JUST GETS FASTER. I HAVE TO HOLD MY FOOT ON THE BRAKES & DOWNSHIFT TO SLOW IT DOWN SO I DON'T CRASH INTO SOMEONE OR SOMETHING. WHAT WOULD CAUSE THAT TO HAPPEN. IT JUST STARTED DOING THIS 2 WEEKS AGO & IS STILL DOING IT ! PLEASE GIVE ME ADVICE ON WHAT TO DO TO FIX THIS PROBLEM BEFORE IT'S TO LATE. I HAVE TO DRIVE TO DIALYSIS 3-4 DAYS A WEEK, & IT'S THE ONLY CAR I OWN. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- GEORGETOWN, KY
I STARTED MY VUE TO GO TO WORK AND IT SOUNDED NORMAL. AS I BACKED OUT OF MY DRIVEWAY AND PUT IT IN DRIVE IT WAS GOOD. AS I STARTED TO SPEED UP THE TRANSMISSION WOULD NOT GO OUT OF 1ST GEAR. I COULDN'T GET IT TO GO ANY FASTER THAN 20 MPH. HAD IT TESTED BY A MECHANIC ON 4 DIFFERENT MACHINES. NO CODES! MECHANIC SAID I NEED A NEW TRANSMISSION!
Source: NHTSA WEB SITE -
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2003 SATURN ION- FORDS, NJ
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING 65 MPH, THE STEERING SEIZED AND THE STEERING WHEEL COULD NOT BE TURNED AT ALL. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR AWHILE. AFTERWARD, THE STEERING RETURNED TO NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC WAS CONTACTED, BUT COULD NOT REPAIR THE VEHICLE BECAUSE THEY DID NOT HAVE THE EQUIPMENT TO REPAIR ELECTRIC VEHICLES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 152,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- OAKDALE, TN
KEY IGNITION LOCKED UP KEY WON'T TURN AT ALL AND THERE'S A RECALL ON IT AND TOOK IT TO DEALER SHIP FOR THEM TO FIX IT AND THERE WANTING TO CHARGE ME TO FIX IT AND THERE SUPPOSE TO DO IT FOR FREE SENSE IT'S A RECALL
Source: NHTSA WEB SITE -
2008 SATURN VUE- LEWISVILLE, TX
A/C UNIT WILL STOP BLOWING HOT AIR, THIS WILL FOG UP WINDOWS IN MORNINGS AND ON RAINY DAYS CAUSEING YOU NOT TO SEE AND CRASH NO VISABLE OUT OF WINDSHIELD, CAN NOT SEE..VERY DANGEROUS
Source: NHTSA WEB SITE -
2009 SATURN AURA- DETROIT, MI
AS I WAS DRIVING TO WORK ON 11/12/2019 AT 6PM EST, ON THE FREEWAY WHEN MY STEERING WHEEL BEGAN TO SHAKE AND THEN BECAME STIFF AND HARD TO STEER. THE DASHBOARD STARTED DINGING AND THE SERVICE ESC CAME ACROSS. I CAME UP TO THE NEAREST EXIST AND HAD A HARD TIME TRYING TO PULL UP INTO A PARKING AREA TO SEE WHAT WAS WRONG WITH MY CAR. I TURNED THE CAR OFF WAITED A FEW MINUTES THEN PROCEEDED TO RESTART MY CAR TO SEE WHAT WILL HAPPEN. THE STEERING WHEEL WAS NO LONGER STIFF SO I PROCEEDED TO GET BACK ON THE FREEWAY TO HEAD TO WORK AGAIN. AFTER NO MORE THAN 10 MINUTES OF DRIVING MY CAR DID THE EXACT SAME THING OVER AGAIN. SO, I PULLED UP OFF OF THE FREEWAY TO TRY AND SEE IF I SHUT IT OFF WILL IT WORK AGAIN. THIS TIME IT DID NOT RESET ITSELF, SO I DECIDED TO DRIVE BACK HOME WITH THE STEERING OUT AND BEING HARD TO DRIVE CAUSE IT WAS DARK AND LATE OUT AND I DID NOT WANT TO CHANCE BEING ON THE ROAD SOMEWHERE BY MYSELF. SEPTEMBER 2017 WHEN I PURCHASED THE CAR UNTIL THAT DAY ON NOVEMBER 12, 2018, MY CAR HAD BEEN RUNNING GREAT AND HAD NO STEERING ISSUES OR CONCERNS. WHEN I SPOKE WITH A GMC DEALER I WAS MADE AWARE THAT THIS MAKE AND MODEL HAS MANY RECALLS INCLUDING A RECALL WITH THE SAME ISSUES MY CAR WAS HAVING BUT THAT WHEN LOOKING UP MY VIN # IT DOES NOT SHOW THAT MY CAR WAS PART OF THE RECALL TO BE FIXED. MY CAR IS HAVING THE SAME EXACT ISSUES AS THE EXACT SAME MAKE AND MODEL OF MY CAR AND I NEED SOME ASSISTANCE. I HAVE GOTTEN PARTS FIXED ON MY CAR TO SEE IF IT WILL FIX THE ISSUE BUT NOTHING HAS WORKED AND IT IS NOW JANUARY 9, 2019 AND I STILL HAVE NO POWER STEERING AND I HAVE TO WORK AS WELL AS PROVIDE TRANSPORTATION FOR MY FOUR CHILDREN.
Source: NHTSA WEB SITE -
2009 SATURN AURA- NEVADA, IA
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 25 MPH, THE CONTACT LOST CONTROL OF THE STEERING AND IT REQUIRED EXCESSIVE FORCE TO MANEUVER. THE CONTACT TURNED INTO A VACANT PARKING LOT AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE STEERING RETURNED TO NORMAL AND "SERVICE ESC" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO GEORGE WHITE CHEVROLET (1719 S HIGH AVE, AMES, IA 50010, (515) 233-2211), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE