SATURN Complaints

WHILE DRIVING IN RUSH HOUR TRAFFIC IN THE POURING RAIN ON THE MORNING OF NOVEMBER 16, 2010, THE DRIVERS SIDE WINDOW WIPER SUDDENLY, WITHOUT WARNING, QUIT WORKING. AS A RESULT, I LOST TOTAL VISIBILITY RESULTING IN AN EXTREMELY DANGEROUS SITUATION TO MYSELF AND THE DRIVERS IN FRONT OF ME. FORTUNATELY I WAS ABLE TO KEEP MY WITS ABOUT ME, TURNED ON MY HAZARD LIGHTS AND SLOWLY MADE MY WAY TO THE SHOULDER EMERGENCY LANE WITHOUT INCIDENT. IT APPEARS THAT THERE IS A PROBLEM WITH THE WIPER ARM WHERE IT BOLTS TO THE WIPER MOTOR SHAFT. THE GROVES IN THE WIPER ARM HOLE WHERE THE SHAFT FROM THE WIPER MOTOR MOUNTS WERE COMPLETELY STRIPPED OUT. BUICK ENCLAVE, GMC ACADIA AND SATURN OUTLOOK HAVE ALL HAD THE SAME PROBLEM AND A RECALL WAS ISSUED - IN THE SALT BELT STATES.

1. NO SPECIAL EVENTS LEADING UP TO FAILURE 2. NEEDS NEW FUEL PUMP MODULE KIT DUE TO CRACKS IN PLASTIC TUBING. CAR LEAKS FLAMMABLE GAS VAPOR AT THIS TIME-COULD LEAD TO LIQUID LEAKAGE. 3. LOCAL MECHANIC HAS ORDERED NEW FUEL PUMP MODULE KIT TO FIX PROBLEM. *TR

TL*THE CONTACT OWNS A 2007 SATURN AURA. WHEN DEPRESSING THE BRAKE PEDAL, THE RADIO TURNED OFF, THE RED BATTERY LIGHT FLASHED AND THE ENGINE MADE A CRANKING NOISE. WHILE THE CONTACT WAS DRIVING, THE POWER STEERING FAILED AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT HAD NOT BEEN DIAGNOSED. THE CURRENT MILEAGE WAS 16,291. THE FAILURE MILEAGE WAS 16,192. UPDATED 01/18/11 *BF THE CONSUMER SATED WHILE WAITING FOR THE REPLACEMENT HYBRID BATTERY, THE VEHICLE WOULD OCCASIONALLY ATTEMPT TO GO INTO HYBRID MODE. WHEN APPLYING THE BRAKE, THE VEHICLE ATTEMPTED TO GO INTO HYBRID MODE BUT COULDN'T. THE BATTERY WARNING LIGHT THEN ILLUMINATED AND THE RADIO WENT OUT ND THE ENGINE MADE A STRANGE NOISE AS THOUGH THE VEHICLE WAS JUST BEING STARTED. UPDATED 04/15/11

I WAS DRIVING MY 2004 SATURN ION VIN# [XXX]. AND THE POWERSTEERING GAVE OUT 2 YEARS AGO A COUPLE TIMES BUT I DIDN'T THINK IT WAS A BIG DEAL CAUSE IT DIDN'T HAPPEN AGAIN UNTIL A COUPLE DAYS AGO AND IT IS NOW IT DOES INTERMITTENTLY . I KNOW THE POWER STEERING FOR THE ION IS ALL ELECTRIC SO I LOOKED ONLINE AND NOTICED THERE ARE THOUSANDS OF COMPLAINTS FOR THE SAME PROBLEM. THE DEALER WANTS TO CHARGE 1000 DOLLARS TO REPAIR IT AND IN MY OPINION A DEFECT. IF YOU COULD PLEASE HAVE SOMEONE CHECK INTO THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVERS SIDE LIGHT BULB BURNED OUT. AFTER INVESTIGATION, THE WIRE BUNDLE TO THE LIGHT OVERHEATED/BURNT AND MELTED, RESULTING IN THE HALOGEN BULB FAILURE. UNBELIEVABLE AMOUNT OF ONLINE COMPLAINTS INVOLVING THE SAME ISSUE, WHICH REPEATS ITSELF, EVEN AFTER THE DEALER REPLACES THE WIRING HARNESS. THE WIRING HARNESS IS PLASTIC, UNDER-ENGINEERED AND REPEATEDLY FAILS. THIS ITEM NEEDS TO BE RECALLED AND REPACED WITH A METAL WIRING HARNESS. REFERENCE SATURN' S TSB #09-08-42-004. THIS IS A KNOWN PROBLEM AND A SERIOUS SAFETY ISSUE.

1. DAYTIME RUNNING LIGHTS AUTOMATICALLY COME ON AND STAY ON UNLESS MANUALLY TURNED OFF BY DRIVER. 2. THE WIRING HARNESS IN WHICH THE HEADLIGHT CONNECTS MELTS DUE TO EXCESSIVE HEAT CAUSING THE HEADLIGHT TO FAIL AND THE HARNESS HAVING TO BE REPLACED. 3. THE REPAIR AT THE DEALER COSTS $250. THIS IS A COMMON ISSUE WITH THE SATURN OUTLOOK DUE TO POOR DESIGN OF WIRING HARNESS. *TR

ON MULTIPLE OCCASIONS, I COULD NOT RELEASE THE CAR KEY FROM THE IGNITION. I COULD TURN OFF THE ENGINE, BUT THE KEY WOULD NOT DISENGAGE FROM THE ACC MODE. RELEASING THE KEY WOULD TAKE ANYWHERE FROM A FEW SECONDS TO A FEW MINUTES. THESE WERE INCIDENTS THAT COULD NOT BE TIED TO ANY SPECIFIC ACTION FROM THE DRIVER AND THAT WOULD OCCUR RANDOMLY. EVERY TIME I DROVE, I WAS AFRAID THE KEY WOULD GET STUCK AND THAT THIS WOULD FINALLY BE THE TIME THAT I COULD NOT GET IT OUT. THIS IS A SAFETY CONCERN WHEN THERE ARE SEVERE WEATHER CONDITIONS AND THE BATTERY IS IN DANGER OF DYING. THE GM DEALERSHIP FOUND WHAT THEY THOUGHT WAS THE PROBLEM AND THE SOLUTION WAS TO COMPLETELY REPLACE A RANGE OF PARTS. ANOTHER MECHANIC FOUND A DIFFERENT PROBLEM (A MALFUNCTIONING CYLINDER OF SORTS) AND REPLACED IT AND FOR THE FIRST TIME IN YEARS, I CAN DRIVE SAFELY AND WITH THE PEACE OF MIND KNOWING THAT THE KEY WILL NO LONGER GET STUCK. *TR

2008 SATURN OUTLOOK XE. HARNESS TO BOTH HEADLIGHTS (LOW BEAM) HAS MELTED WHICH NOW I HAVE NO HEADLIGHTS. *TR

VEHICLE DID NOT CRANK OR START WHEN KEY TURNED. PASSLOCK CODE BLINKED. CHECK ENGINE LIGHT ON. KNOWN NHTSA ITEM NUMBER : 10007431 NO CRANK, NO START WHEN AMBIENT TEMPERATURES IS COLD - DIAGNOSTIC TROUBLE CODES (DTCS) B2960 AND OR B3033 ARE SET.

AS MANY OTHER OWNERS OF 2007 SATURN OUTLOOKS HAVE REPORTED, THE WIRING FOR BOTH HEADLIGHTS HAVE MELTED, LEAVING ME WITHOUT HEADLIGHTS. THIS IS A VERY DANGEROUS SITUATION FOR ALL MOTORISTS SINCE THE INCIDENT CAN OCCUR AT NIGHT WHEN HEADLIGHTS ARE A MUST. REPLACING THE WIRING HARNESS AND CONNECTOR WITH THE SAME FACTORY WIRING AND CONNECTORS THAT GM SUPPLIES YOU WITH PER THE TSB, IS NOT A CORRECT FIX. THIS WILL LEAD TO A FUTURE FAILURE, AND MELTING WIRING AND PLASTIC COMPONENTS COULD POTENTIALLY CAUSE A FIRE. THIS IS DANGEROUS AND GM KNOWS THERE IS A PROBLEM. THE FACTORY NEEDS TO HAVE A RECALL AND HAVE ALL COMPONENTS UPGRADED TO ONES THAT WILL HANDLE THE VOLTAGE REQUIRED TO RUN THE HEADLIGHTS. I SERIOUSLY HOPE THERE ARE NO FIRES OR ACCIDENTS THAT CAUSE ANY INJURY BEFORE GM DECIDES TO DO SOMETHING ABOUT THIS PROBLEM. IT'S BAD ENOUGH THAT PEOPLE ARE HAVING TO REPEATEDLY SPEND THEIR MONEY TO MASK A PROBLEM THAT DOES NOTHING BUT COME BACK AT A LATER DATE. *TR