SATURN Complaints

POWER STEERING WENT OUT IN 2004 SATURN ION AFTER THE WARRANTY HAD EXPIRED (2008). TOOK IT TO DEALERSHIP AND THEY SAID IT WOULD BE $1000. COULD NOT AFFORD IT AND BEGAN LOOKING ONLINE FOR OTHER ALTERNATIVE. FOUND MANY OTHERS WITH THE SAME PROBLEM. CONTACTED SATURN BY PHONE, MAIL, SIGNED PETITIONS. NOTHING WAS EVER DONE. RECENTLY FOUND OUT GM RECALLED THE SAME PART FOR THE CHEVY COBALT, BUT NOT SATURN. FINALLY SEEN WHERE YOU COULD TAKE THE SATURN IN AND THEY WOULD FIX IT FOR FREE. I FOUND OUT ONLINE, SATURN NEVER SENT ME NOTIFICATION. WHEN I TOOK IT IN THEY SAID I HAD 2,000 MILES OVER WHAT THE "SPECIAL WARRANTY" WOULD COVER. CONTACTED THEY SATURN CUSTOMER SERVICE, THEY OPENED AN INVESTIGATION AND CALLED ME BACK TO SAY THERE WAS NOTHING THEY COULD DO DUE TO THE 2,000 MILES AND WHEN I ASKED FOR SOMEONE HIGHER I WAS TOLD THERE WAS NOWHERE HIGHER THIS WAS GM'S FINAL DECISION BUT I SHOULD PAY FOR THE REPAIRS BECAUSE THIS WAS A HAZARD. I ASKED AGAIN FOR A SUPERVISOR OR ANYONE ELSE HIGHER THAN HER SHE AGAIN SAID THERE WAS NO ONE HIGHER AND THIS WAS GM'S FINAL DECISION AND REMAINED ON THE LINE SILENT THEN FINALLY DISCONNECTED THE CALL. I DO NOT UNDERSTAND HOW THEY CAN REFUSE TO LET ME TALK TO SOMEONE HIGHER AND FURTHERMORE REFUSE TO COVER A MANUFACTURERS DEFECTIVE PART. *TR

2008 SATURN OUTLOOK XR AWD. THE DRIVER'S SIDE LOW BEAM HEADLIGHT WENT OUT SO I WENT TO REPLACE IT JUST TO FIND THAT THE ENTIRE HEADLIGHT WIRING HARNESS WAS MELTED. THIS IS AN EXTREME FIRE HAZARD. THIS ISSUE IS EXTREMELY COMMON AS FOR SATURN OUTLOOKS/GMC ACADIAS AND HAS NOT BEEN RECALLED YET. *TR

2003 SATURN VUE CVT TRANSMISSION FAILURE, CAR HAD 54,000 MILES, FIRST TRANSMISSION REPLACED AT ABOUT 30,000. *TR

TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT THE HORN WOULD INDEPENDENTLY SOUND. THE CONTACT DISCONNECTED THE FUSE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE DEALER ADVISED REPLACING THE BATTERY. THE BATTERY WAS REPLACED BUT TO NO AVAIL. THE DEALER THEN ADVISED THAT THE AIR BAG MODULE WAS DEFECTIVE AND CAUSING THE FAILURE. THE MANUFACTURER OFFERED A 50 PERCENT DISCOUNT ON REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,600 AND THE CURRENT MILEAGE WAS APPROXIMATELY 78,700.

ALARM LIGHTS SUCH AS BRAKES, ABS, SERVICE, & SERVICE ENGINE SOON CONTINUES TO BE LIT ONCE THE CAR IS STARTED. THE GREEN LIGHT INDICATOR THAT IS SUPPOSEDLY CONSTANT IS NOW INTERMITTENTLY FLASHING. THE ODOMETER WENT BACK TO PRACTICALLY ZERO. THE GAS TANK INDICATOR IS ERRATIC, NOW IT'S ALMOST FULL WHILE A FEW WEEKS BACK, IT'S ON EMPTY. *TR

I HAVE A 2006 SATURN ION QUAD COUPE AND MY KEY GOT STUCK IN THE IGNITION AND MY CAR WONT TURN OFF. THE KEY DOES NOT TURN AND THE "SHIFT LOCK" INSTRUCTIONS IN THE SATURN USER MANUAL DO NOT WORK. I TOOK MY CAR TO 3 GM DEALERS AND 2 OF THEM COULD NOT FIX IT AND SAY THEY HAVE NEVER SEEN ANYTHING LIKE THAT. I DO NOT KNOW WHAT TRIGGERED IT, I HAVE NOT HAD ANY OTHER ISSUES WITH MY KEY OR IGNITION BEFORE. I ENDED UP HAVING TO LEAVE MY CAR AT A GM DEALERSHIP. THEY WERE ALREADY CLOSED SO ONE OF THE GUYS PULLED THE FUSE THAT TURNS THE IGNITION OFF, HOWEVER THE KEY IS STILL INSIDE SO THE CAR IS STILL ON, THE DOORS WONT LOCK AND THE GM DEALERSHIP DOES NOT HAVE GATES TO PROTECT MY CAR. IN OTHER WORDS MY BATTERY WILL EVENTUALLY DIE AND THERE IS A RISK THAT MY CAR WILL GET STOLEN. *TR

2003 SATURN VUE. CONSUMER STATES PROBLEM WITH TRANSMISSION *TGW THE CONSUMER STATED ON FEBRUARY 12, 2008 WITH 73,270 MILES ON THE VEHICLE, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER AND UPON INSPECTION, IT WAS DECLARED THAT THE TRANSMISSION WAS IRREPARABLY DAMAGED. THE DEALER STATED IT FAILED DUE TO A DEFECTIVE PART THAT WAS COVERED BY A RECALL. THE DEALER REPLACED THE TRANSMISSION WITHIN TWO DAYS. HOWEVER, ON OCTOBER 1, 2009, THE TRANSMISSION BEGAN HAVING A PROBLEM SHIFTING INTO DRIVE FROM PARK. IT WOULD TAKE A FEW SECONDS TO ENGAGE. BY THEN END OF THE DAY, IT WAS TAKING APPROXIMATELY 20 SECONDS TO ENGAGE. THE NEXT FEW DAYS WERE PROGRESSIVELY WORSE TO THE POINT IT WOULD NOT ENGAGE FOR 10 MINUTES. ON OCTOBER 13, 2009, THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A NEW TRANSMISSION AND ONCE AGAIN, THE FAILURE WAS DUE TO A DEFECTIVE PART. GM STATED THE SECOND TRANSMISSION WAS OUT OF WARRANTY AND THEY WOULD NOT PROVIDED ASSISTANCE.*JB UPDATED 10/20/10. *JB

MY POWER STEERING IN MY SATURN ION WENT OUT WHEN I WAS DRIVING ABOUT 55 MPH. WHEN TRYING TO GET OFF THE HIGHWAY, I HAD NO POWER STEERING AT ALL AND HIT A GUARD RAIL. I TURNED THE CAR OFF AND RESTARTED IT AFTER COLLECTING MYSELF. THE POWERE STEERING WORKED JUST FINE. THE FOLLOWING DAY THE SAME THING HAPPENED, WAS RUNNING FINE THEN, NO POWER STEERING AGAIN. THIS TIME IT NEVER CAME BACK. I HAVE SEEN MANY RECALLS FOR GM CARS THAT HAVE THE SAME POWER STEERING SYSTEM. WHY NOT FOR THE SATURN. IT IS JUST AN ACCIDENT WAITING TO HAPPEN. I HAVE BEEN RESEARCHING THIS ON LINE AND HAVE FOUND MANY OTHERS WITH THE SAME ISSUE THAT HAVE A SATURN. SOUNDS LIKE A DEFECTIVE PART TO ME!

A WEEK AGO I STARTED TO GET THE SMELL OF FUEL INSIDE THE. CAR. I GOT SO BAD AFTER A WEEK THAT YOU CAN SMELL IT AS YOU GET OUT OF THE CAR. THE CAR STARTED TO MISS AND JERK WHILE I WAS DRIVING. I TOOK IT TO MY MECHANIC AND SAID IT WAS THE FUEL PUMP. MY MECHANIC IS CHARGING ME $310.00 FOR THE PUMP, AND $120.00 FOR LABOR. *TR

TL* THE CONTACT OWNS A 2001 SATURN L SERIES. THE CONTACT WAS DRIVING APPROXIMATELY 35-40 MPH WHEN HE HEARD AN UNUSUAL RATTLE FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE THEN STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO A LOCAL REPAIR FACILITY FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE TIMING CHAIN THAT RESULTED TO INTERNAL DAMAGES WITHIN THE ENGINE. THE CONTACT WAS ABLE TO LOCATE NHTSA CAMPAIGN ID NUMBER: 07V519000 (ENGINE AND ENGINE COOLING) BUT WAS ADVISED THAT HIS VIN WAS NOT INCLUDED. THE CONTACT STATED THAT THE ENGINE FAILURE WAS SIMILAR TO THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.