SATURN Complaints

ON AUGUST 10, 2010, I WAS UNABLE TO REMOVE MY KEYS FROM THE IGNITION OF MY 2006 SATURN ION. THE CARE WOULD ALSO NOT TURN OFF. I TOOK IT TO AN AUTHORIZED SATURN SERVICE PROVIDER AND THEY WERE ABLE TO "FIX" THE PROBLEM BY CLEANING AND REPAIRING THE KEY LOCK CYLINDER AT A COST OF OVER $180 TO ME. ON AUGUST 18, 2010, I WAS UNABLE TO REMOVE MY KEYS FROM THE IGNITION AGAIN, BUT THIS TIME I WAS ABLE TO TURN THE CAR OFF. I TOOK IT TO THE SAME SERVICE PROVIDER AND THEY WERE NOT ABLE TO REPLICATE THE PROBLEM. I WAS TOLD THAT THERE REALLY WASN'T ANYTHING THEY COULD DO ABOUT THE PROBLEM UNLESS I WANTED THEM TO REPLACE THE KEY LOCK CYLINDER, WHICH WOULD COST ANOTHER $160+. I OPTED TO NOT SPEND THE ADDITIONAL MONEY SINCE I HAD ALREADY SPENT MONEY TO "FIX" THE PROBLEM THE WEEK BEFORE. INSTEAD I DECIDED TO CALL THE SATURN CUSTOMER CARE LINE PROVIDED BY GM TO FILE A COMPLAINT. THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO TO HELP ME SINCE THE CAR IS OVER WARRANTY AT 82,000 MILES. MY CAR IS ONLY 4 YEARS OLD AND FROM EVERYTHING I'VE HEARD, NO OTHER TYPE OF CAR HAS THIS PROBLEM AND IT HAS BEEN HAPPENING TO OTHER SATURN ION OWNERS THAT HAVE LESS MILES ON THEIR CARS THAN I DO. THIS IS OBVIOUSLY A DEFECTIVE PART AND NEEDS TO BE RECALLED. THERE IS A DANGER OF SOMEONE NOT BEING ABLE TO TURN THEIR CAR OFF AND POSSIBLY RUNNING OUT OF GAS OR NOT BEING ABLE TO GET HELP BECAUSE AN AUTHORIZED SERVICE PROVIDER MIGHT NOT BE OPEN AT THE TIME. *TR

2006 SATURN ION. THE IGNITION KEY WOULD NOT TURN OFF. COULD NOT TURN OFF THE ENGINE! HAD TO TAKE IT TO A GARAGE TO TURN OFF AND FIX THE IGNITION FOR OVER $300. *TR

THE LOW BEAM HEADLIGHT WIRING HARNESS MELTED AND HAD TO BE REPLACED BY THE DEALER AT A COST OF $250. I REPLACED THE HEADLIGHTS 4 TIMES IN THE FIRST 6 MONTHS OF 2010 BEFORE I LEARNED ABOUT THE PROBLEM WITH THE WIRING HARNESS ON THE SATURN FORUM. *TR

I PURCHASED A 2008 SATURN OUTLOOK XR IN JULY 2010. WITHIN ONE MONTH OF PURCHASING THE LOW-BEAM PASSENGER HEADLIGHT WENT OUT. I HAD THE BULB REPLACED AND IT BURNT OUT AGAIN. I NOW FIND OUT THAT IT IS A BAD WIRING HARNESS AND IT HAS MELTED AND MUST BE REPLACED WITH NEW ONE. GM SHOULD ISSUE A RECALL AS I HAVE READ THIS IS A WIDESPREAD PROBLEM AMONG THE 08 OUTLOOK. THANKS *TR

SATURN 2006 ION. KEY STICKS IN THE IGNITION. HAVE TAKEN IT IN 4 TIMES TO BE FIXED. THERE ARE SEVERAL PEOPLE WITH THIS KIND OF CARE WITH THIS PROBLEM. THE CAR RUNNING IS A MAJOR SAFETY HAZARD. WHY HAS THIS NOT BEEN RECALLED. *TR

I OWN A 2006 SATURN ION. IGNITION KEY WILL GET STUCK FROM A FEW SECONDS TO SEVERAL MINUTES, WHILE I CAN HEAR THE IGNITION LOCK CLICKING INSIDE. I CALLED GM AND THEY TOLD ME THERE'S NOTHING THEY CAN DO. *TR

MY BRAKE LIGHTS HAVE AGAIN GONE OUT AT THE SAME TIME. LAST TIME THE MECHANIC STATED IT WAS AN ELECTRICAL ISSUE. *TR

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS WOULD NOT STAY SECURELY LATCHED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 44,000.

FIRST OCCURRENCE: JUNE 21, 2010--BATTERY DEAD, KEY STUCK IN IGNITION. CHARGED BATTERY OVERNIGHT. DROVE TO DEALERSHIP ON JUNE 22, 2010. DEALERSHIP STATED "BATTERY FAILED LOAD TEST, REPLACED BATTERY." SECOND OCCURRENCE: AUGUST 11, 2010--BATTERY DEAD, KEY STUCK IN IGNITION, UNABLE TO PLACE IN NEUTRAL. CHARGED BATTERY OVERNIGHT (UNSUCCESSFUL). TOWED TO DEALERSHIP ON AUGUST 12, 2010. DEALERSHIP STATED "TROUBLE SHOOT STARTER AND CHARGED SYSTEM. BATTERY FAILED TEST, REPLACED BATTERY." I WAS TOLD BY DEALERSHIP ADVISOR THAT IT WAS JUST A BAD BATTERY. (THIS IS THE SECOND TIME TO JUST BE A BAD BATTERY.) ADVISOR SAID THEY RAN A PARASITIC TEST ON THE BATTERY TO MAKE SURE NOTHING WAS DRAWING TOO MUCH FROM THE BATTERY. THAT TEST CAME BACK NORMAL. *TR

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THE VEHICLE WOULD NOT START AND WAS TOWED TO THE DEALER. THE DEALER ADVISED THAT THE BATTERY WAS DEFECTIVE AND REPLACED THE BATTERY WITH A NEW ONE. ONE WEEK LATER, THE FAILURE RECURRED. THE VEHICLE WAS AGAIN TOWED TO THE DEALER WHERE A THIRD BATTERY WAS INSTALLED. THE DEALER INFORMED THE OWNER THAT THE BATTERY RECEIVED WAS DEFECTIVE AND THEY HAD RECEIVED AN ENTIRE DEFECTIVE BATCH OF BATTERIES. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER FOR A FOURTH BATTERY REPLACEMENT. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 17,000.