SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 SATURN VUE- MIDDLEBURG HEIGHTS, OH
2003 SATURN VUE -- SERVICE ENGINE SOON LIGHT COMES ON AND VEHICLE WILL NOT MOVE FORWARD. RECURRING ISSUE. THIS PARTICULAR ISSUE BEGAN DECEMBER 2006 ADVISED BY DEALERSHIP, TECH "RESET LIGHT," RECURRED MAY 2007 ADVISED BY DEALERSHIP "WIRING AND/OR CONNECTER ISSUE," AUGUST 11, 13, & 14-21, 2008 HELD AT DEALERSHIP (RECURRED THREE TIMES) -- ADVISED BY DEALERSHIP "RESISTANCE LOW CIRCUIT/INTERNAL FAULT PEDAL SENSOR REPLACED," JULY 16-17 & 21-24, 2009 RECURRED ADVISED BY DEALERSHIP 1ST "PEDAL ACCELERATOR REPLACED," 2ND ADVISED "BROKEN WIRE BEHIND LEFT FRONT KICK PANEL - REPAIRED THROTTLE POSITION." JUNE 2010 ISSUE RECURRED, VEHICLE IS CURRENTLY BEING EVALUATED BY IMPARTIAL AUTOMOTIVE REPAIR FACILITY. THE CONSEQUENCES OF THIS ON-GOING ISSUE(S) IS THAT WITHOUT WARNING YOU ARE LEFT STRANDED IN THE MIDDLE OF THE NIGHT, OR IN THE MIDDLE OF THE ROAD IN NEED OF A TOW BLOCKING TRAFFIC OR IN A PERILOUS SITUATION. THIS IS ONLY ONE OF THE MANY ON-GOING ISSUES THAT WAS ENCOUNTERED WITH THIS VEHICLE. THE VEHICLE WAS IN SERVICE MORE THAN UTILIZED -- THIS VEHICLE IS THE TRUE REPRESENTATION OF A "LEMON". *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- MOAB, UT
I PURCHASED A 2006 SATURN ION IN JUNE OF 2010, THE POWERSTEERING LIGHT WAS ON AND THE CAR WAS VERY HARD TO TURN, THE DEALERSHIP TOLD ME THAT IT WAS LOW ON POWERSTEERING FLUID, IN CHECKING I FOUND THAT THE SATURN ION HAD ELECTRIC POWERSTEERING AND THAT THE POWERSTEERING MOTOR NEEDED TO BE REPLACED, THE DEALERSHIP REPLACED THE MOTOR AND THE POWERSTEERING IN MY 2006 SATURN ION STILL FAILS TO WORK, THE CAR CAN NOT TURN WITHOUT USING EXTREME FORCE, NOW I HAVE TO TAKE IT BACK TO A SERVICE DEALER (WHICH IS AT CLOSEST 350 MILES) WITH NO POWERSTEERING AND PUMP MORE MONEY INTO THE PROBLEM. THIS IS HIGHLY DANGEROUS TO DRIVE, IF THERE WERE AN EMERGENCY AND THE CAR NEEDED TO TURN QUICKLY IT WOULD NOT HAPPEN, YOUR ALMOST CAN'T TURN INTO A PARKING STALL AT THE STORE OR EVEN TURN ONTO ANOTHER STREET, IT TAKES BOTH HANDS AND PLENTY OF MUSCLE TO TURN THE CAR, THE SAFETY OF ALL WHO ARE IN THE CAR IS AT RISK, I CAN'T UNDERSTAND WHY SATURN HASN'T ISSUED A RECALL FOR THIS PROBLEM. IN CHECKING ON LINE I FOUND THAT THIS IS A REAL PROBLEM WITH THE SATURN ION AND THERE ARE MANY MANY MORE COMPLAINTS ABOUT IT, I ALSO FOUND THAT THE CHEV. COBALT HAD THE SAME PROBLEM AND THERE WAS A RECALL ON IT, SO WHAT IS THE DIFFERENCE BETWEEN THE SATURN AND THE COBALT. THIS IS AN ISSUE GOING THROUGH ALOT OF SATURN OWNERS AND IT NEEDS TO BE ADDRESSED NOW!!!! *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- BEAVERCREEK, OH
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED FOLLOWED BY A LOSS OF POWER STEERING ASSIST. THE CONTACT STATED IT BECAME EXTREMELY DIFFICULT TO MAINTAIN STEERING CONTROL. THE ENGINE WAS SHUT OFF AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL STEERING OPERATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE PERSISTED INTERMITTENTLY AT ANY TRAVELED SPEED AND ANY LENGTH OF TIME. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 113,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- SPRING, TX
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING AT 15 MPH, THE POWER STEERING LIGHT ILLUMINATED. THE STEERING WHEEL THEN BECAME EXTREMELY STIFF AND LOCKED. THE CONTACT WAS ABLE TO PARK THE VEHICLE USING EXTREME BODILY FORCE. THE DEALER ADVISED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED WITHOUT PERFORMING A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 47,841.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN ION- SHELBYVILLE, KY
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MPH, WHEN THE POWER STEERING MESSAGE APPEARED ACCOMPANIED BY A WARNING "DING." MY POWER STEERING WAS COMPLETELY GONE. WHEN I TURNED THE CAR OFF AND ON AGAIN, THE PROBLEM WAS REMEDIED. HOWEVER, I DID NOT FEEL SAFE DRIVING IT, SO I TOOK IT TO GET DIAGNOSED AND SERVICED. THE SERVICE TECHNICIAN WAS UNABLE TO IDENTIFY THE PROBLEM AND SAID NO CODES WERE REGISTERING, NOT EVEN IN THE HISTORY. I READ THAT GM HAS AN OPEN RECALL ON THEIR COBALTS, WHICH USE THE SAME MOTOR SYSTEM AS THE SATURN IONS. WHEN I CALLED GM TO MAKE MY COMPLAINT, I WAS TOLD THERE WAS NO OPEN RECALL, EVEN THOUGH THIS PROBLEM IS THE SAME AS WHAT IS HAPPENING TO THE COBALTS. *TR
Source: NHTSA WEB SITE -
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2007 SATURN ION- WINCHESTER, KY
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE TRAVELING AT 30 MPH, THE CONTACT NOTICED THAT THE STR AND BWR LIGHTS ILLUMINATED. WITHIN SECONDS, THE VEHICLE STEERING BECAME EXTREMELY TIGHT AND DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN ION- ATHENS, WI
2004 ION BOUGHT 2 MONTHS AGO, POWER STEERING GOES OUT ALMOST EVERY DAY. I HAVE TO STOP ON THE SIDE OF THE ROAD AND TURN THE CAR OFF AND RE-START IT. TO CORRECT THE FAILURE WOULD BE A 1000 DOLLAR COST. WHICH I SHOULDN'T HAVE TO REPLACE WHEN IT'S A NEW CAR TO ME.. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- FLORIDA CITY, FL
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE CONTACT WAS ABLE TO LOCATE NHTSA CAMPAIGN ID NUMBER: 07V062000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE), IN WHICH SHE WAS EXPERIENCING ALL THE SYMPTOMS. THE DEALER ADVISED HER VIN WAS NOT INCLUDED WITH THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN OUTLOOK- CENTRAL POINT, OR
2007 SATURN OUTLOOK DRIVERS SIDE HEADLIGHT WENT OUT ON 6/15/10 ENROUTE FROM OR TO CO. TOOK TO OUT OF TOWN DEALER TO REPAIR & FOUND THE HARNESS WIRING HAD MELTED. DEALER SAID TAKES A WEEK TO GET PART & SHOULD TAKE CARE OF WHEN I GET BACK HOME. CALLED DEALER @ HOME AND IS 7 TO 10 DAYS TO GET PART. ALSO SAID I AM OUT OF WARRANTY AND WOULD HAVE TO PAY FOR PART PLUS LABOR TO INSTALL. OUT OF TOWN DEALER IN CO SAID THERE HAVE BEEN NUMEROUS REPORTS OF HARNESS FAILURES BUT NO RECALL ISSUED YET. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- WAMEGO, KS
TL* THE CONTACT OWNS A 2006 SATURN ION. SHE STATED THAT WHILE ATTEMPTING TO SHUT OFF THE VEHICLE, THE KEY WAS REMOVED BUT THE IGNITION POWER REMAINED ACTIVATED FOR APPROXIMATELY ONE HOUR. THE CONTACT DISCONNECTED THE FUEL TANK AND BATTERY. THE DEALER ADVISED THAT THE CYLINDER FOR THE KEY WAS DAMAGED AND WOULD NEED TO BE REPLACED. THE REPAIRS WERE DONE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT FILED. THE FAILURE AND CURRENT MILEAGES WERE 87,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE