2013 SCION FR-S Complaints

PASSENGER SEAT SENSOR IS TOO SENSITIVE. PLACING A WEIGHT SUCH AS A MOBILE PHONE ACTIVATES THE PASSENGER AIRBAGS. IN THE CASE OF AN ACCIDENT THIS COULD BE DANGEROUS TO A PASSENGER OR CAUSE ADDITIONAL UNNECESSARY REPAIRS. THE VEHICLE IS FACTORY INCLUDING THE SEATS, ELECTRONICS, AND AIRBAGS. THIS ISSUE HAS BEEN AROUND SINCE VEHICLE WAS PURCHASED. IF THE ENGINEER IS IN, THIS ISSUE IS PRESENT. ACCIDENTALLY DEPLOYED AIRBAGS MAY CAUSE INJURY IT DEATH.

HAD THE RECALL J02 DONE ON MY 2013 SCION FRS AT 37,739 MILES ON THE CAR AND 1,000 MILES LATER THE CAR HAS A MOTOR THAT HAS A BAD ROD DUE TO OIL NOT GETTING THROUGH. I HAVE NEVER HAD PROBLEMS WITH THIS CAR UNTIL AFTER THE MOTOR WAS WORKED ON BY THE TOYOTA DEALERSHIP. NOW THEY WONT FIX IT. DRIVING THE VEHICLE AND THE CAR JUST SHUT OFF. IT WAS MAKING A KNOCKING SOUND RIGHT BEFORE THAT HAPPENED.

VEHICLE WAS IN DEALERSHIP (TOYOTA OF REDLANDS, REDLANDS CA) FOR THE F02 VALVE SPRING RECALL. UPON RECIEVING THE VEHICLE BACK FROM THE DEALERSHIP THE ENGINE WAS TICKING MORE THAN USUAL. 700 MILES LATER IT SPUN A BEARING RESULTING IN TOTAL ENGINE FAILURE. CAR WAS TOWED BACK TO DEALERSHIP FOR INSPECTION, THEY DEEMED IT NOT THEIR FAULT AND WANTED TO STICK A 8K-12K BILL ON ME TO MOVE ON WITH REPAIRS. SMALL AMOUNTS OF SEALANT WERE FOUND ON PICKUP SCREEN. CAR RAN FLAWLESSLY FOR 97K PRIOR TO RECALL WORK.

I RECEIVED A RECALL NOTICE FROM TOYOTA FOR VALVE SPRINGS. I HAD THE RECALL WORK DONE AT MY LOCAL TOYOTA DEALERSHIP (TOYOTA OF MARIN, CALIFORNIA). SEVERAL WEEKS LATER, ON MY WAY TO MY REGULAR MECHANIC TO HAVE THE REPAIR INSPECTED (DRIVING ON A PAVED ROAD ON PRIVATE PROPERTY AT SONOMA RACEWAY IN SONOMA, CA), I EXPERIENCED A BANG AND KNOCK IN THE ENGINE. I LOOKED IN THE REAR VIEW MIRROR AND SAW SMOKE. I LOOKED FORWARD AND SAW SMOKE AND FLAMES COMING OUT OF THE HOOD. I PULLED OVER AND A FIRE CREW HELPED PUT OUT THE FIRE BUT NOT BEFORE THE ENTIRE ENGINE COMPARTMENT WAS DESTROYED.I HAVE BEEN WORKING WITH TOYOTA. THEY INSPECTED THE CAR IN APRIL AND I AM AWAITING THEIR RESPONSE. THIS WAS A LIFE THREATENING EXPERIENCE. I WAS LUCKY TO HAVE IT HAPPEN NEAR A FIRE CREW WHO COULD PROVIDE IMMEDIATE HELP. I FOLLOWED THE RECALL DIRECTIONS AND LOST MY VEHICLE. I WOULD LIKE HELP IN DEALING WITH TOYOTA TO RESOLVE THIS ISSUE. I HAVE ATTACHED MY LETTER TO TOYOTA AND A PICTURE. THANK YOU. -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

THE VEHICLE (2013 SCION FR-S, 69000 MILES) WAS IN A FACTORY AUTHORIZED SERVICE CENTER [XXX] TO HAVE RECALL J02 (NHTSA RECALL CAMPAIGN 18V772000) PERFORMED. WE WERE NOTIFIED THAT THE CAR SUFFERED A MAJOR ENGINE PROBLEM FOLLOWING THE RECALL SERVICE, BUT BEFORE THE CAR WAS RETURNED TO US. THE DESCRIPTION OF THE CIRCUMSTANCES INVOLVED INDICATED THAT THE CAR WAS ON A TEST DRIVE FOLLOWING THE COMPLETION OF THE RECALL SERVICE AND REQUIRED TOWING BACK TO THE SERVICE CENTER. WE WERE INFORMED OF THIS TWO DAYS AFTER ITS OCCURRENCE. A VISUAL OBSERVATION OF THE PARTIALLY DISASSEMBLED ENGINE INDICATES LIKELY OIL STARVATION AS THE CAUSE OF THE PROBLEM. AT THIS POINT IN TIME, THE SERVICE CENTER HAS RETAINED THE VEHICLE AND PARTS PENDING A DETERMINATION BY TOYOTA. AT THIS POINT IN TIME, THE SERVICE CENTER IS OF THE OPINION THAT A NON-FACTORY OIL FILTER CAUSED OIL STARVATION. THE OIL FILTER HAD BEEN INSTALLED ON THE CAR AND FUNCTIONING APPROPRIATELY FOR APPROXIMATELY 3500 MILES PRIOR TO THE SERVICE. THE OIL FILTER WAS NOT REPLACED DURING THE ENGINE OUT SERVICE WHICH REQUIRED REPLACEMENT OF INTERNAL ENGINE COMPONENTS. WE WERE NOT NOTIFIED DURING THE 9 DAYS THAT THE SERVICE CENTERED HAD POSSESSION OF THE CAR PRIOR TO THE PROBLEM THAT THERE WERE ANY CONCERNS RELATED TO THE OIL FILTER - THE MAKE AND MODEL OF THE OIL FILTER HAS ONLY BECOME A POINT OF DISCUSSION AFTER OIL STARVATION OCCURRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CATASTROPHIC ENGINE FAILURE, ON THE ROAD, AFTER PERFORMING THE REPAIR FOR THE J02 RECALL ON THE VALVE SPRINGS. DEALER WHO PERFORMED REPAIR WAS RELUCTANT TO HELP ME TOW MY VEHICLE TO THEIR SHOP. AFTER REACHING OUT TO CORPORATE HQ, THEY SENT A TOW TRUCK FOR MY CAR. THE DEALER VERY CLEARLY DID NOT APPRECIATE ME GOING OVER THEM AND STRAIGHT TO TOYOTA, BECAUSE THEY TREATED ME VERY POORLY ONCE I ARRIVED AT THEIR SHOP. I HAVE NOT RECEIVED ANY INFORMATION ON THE STATUS OF MY VEHICLE SINCE DROPPING IT OFF. MY ENGINE HAS LESS THAN 60K MILES ON IT, AND RAN BEAUTIFULLY BEFORE TAKING IT IN FOR THE RECALL.

BEFORE I TOOK MY CAR IN FOR RECALL I MADE SURE IT WAS IN TIP TOP SHAPE NO LEAKS OR NOISES OF ANY KIND, NO ISSUES WHATSOEVER! POST J02 VALVE SPRING RECALL CAR WAS RETURNED WITH A 1/2' HOLE IN EXHAUST MANIFOLD DEALER SAYS IT WAS MY FAULT ALTHOUGH IT HAPPENED WHILE IN THEIR POSSESSION IT WAS AT THAT TIME THE SHOP FOREMAN DECIDED NOT TO ADDRESS THE ENGINE SQUALLING AROUND 5K RPM AND INSTRUCTED ME TO FIX THE EXHAUST AND DRIVE IT. 3K MILES LATER I'M DRIVING DOWN THE ROAD 55MPH NORMALLY THE CARS STARTS BOGGING DOWN AND LESS THAN A MILE LATER STARTS KNOCKING VIOLENTLY AS I TURN AT AN INTERSECTION THE VEHICLE JUST DIES LEAVING ME QUICKLY EXITING THE VEHICLE TRYING TO PUSH IT OUT OF THE ROAD WITH THE HELP OF PASSING MOTORIST I FINALLY SUCCEEDED AFTER MY CAR HALF IN THE INTERSECTION SAT FOR 15 MIN BLOCKING TRAFFIC AND POTENTIALLY CAUSING ACCIDENTS. DEALER WANTED ME TO PAY FOR INVESTIGATION IF THEY DETERMINED I WAS AT FAULT. I DECIDED NOT TO LET THEM CONTINUE AND CHOOSE TO HAVE A PRIVATE REPAIR FACILITY INVESTIGATE WHAT CAUSED THE FAILURE. THEY DETERMINED THAT SEALANT HAD BEEN SUCKED INTO THE OIL PICKUP TUBE CLOGGING THE SCREEN ESSENTIALLY STARVING MY ENGINE OF OIL LEADING TO CATASTROPHIC FAILURE. THIS RECALL IS THE FIRST AND ONLY TIME MY VEHICLES ENGINE HAS BEEN WORKED ON LEADING THE PRIVATE REPAIR FACILITY TO DETERMINE THE DEALER AT FAULT WITH A PROBABLE CAUSE BEING CARELESSNESS REMOVING OLD SEALANT FROM ENGINE AND TIMING COVER. CURRENTLY BEING TREATED AS A LIAR BY DEALER WHILE PROVIDING THE FINDINGS FROM PRIVATE REPAIR FACILITY TRYING TO GET THEM TO FIX MY CAR.

FOLLOWING THE J02 RECALL WORK MY 2013 FRS WAS PICKED UP AND BROUGHT TO ME 4.1 MILES AWAY WHEN I GOT OFF WORK AND STARTED MY VEHICLE I NOTICED A TICKING SOUND COMING FROM THE BACK PASSENGER SIDE OF THE ENGINE. UPON ACCELERATION THERE IS A DISTINCT KNOCKING COMING FROM THE ENGINE, SINCE THEN I HAVE DRIVEN 12.7 MILES INCLUDING THE DISTANCE BACK TO THE DEALER WHERE THE VEHICLE IS ONCE AGAIN. THERE ALSO APPEARS TO BE WAY TOO MUCH SEALANT APPLIED TO THE ENGINE WHEN THEY PUT IT BACK TOGETHER.

RECEIVED VAVLE SPRING RECALL NOTICE IN NOVEMBER AND READ UP ON THE RECALL, REALIZED IN JANUARY THERE WERE TONS OF FAILURES AFTER RECALL. HELD OFF UNTIL MARCH 1 WHEN I SAW NEW TRAINING HAD BEEN DONE. TOOK CAR IN FOR RECALL SERVICE TO NORTHRIDGE TOYOTA AT 100,1XX MILES. MARCH 12TH GOT THE CAR BACK. DROVE IT UNTIL APRIL 18TH NOTICED LIGHT KNOCKING NOISE, APRIL 19TH CAR STARTED SHAKING VIOLENTLY AT A STOP LIGHT. UPON ACCELERATING CAR STARTED HORRENDOUSLY KNOCKING AND SCREECHING. HAD CAR TOWED BACK TO DEALER WITH 101,0XX MILES (LESS THAN THE MANDATORY 1200 MILE WARRANTY ON SERVICES TOYOTA HAS). TOYOTA STATES NOT RELATED TO RECALL, AND REQUESTS $2700 TO JUST TAKE THE ENGINE OUT AND LOOK AT IT. REP STATED MIGHT BE OIL RELATED AND SENT PHOTO OF OIL PAN WITH GOLDEN OIL IN IT (FROM RECALL) AND ABOUT A POUND OF METAL FLAKES. CONTACTED CORPORATE FILED A CLAIM AND AM AWAITING RESPONSE. ABSOLUTELY ABSURD THEY STILL HAVE THE NERVE TO SAY THIS ISNT RELATED WHEN SO MANY PEOPLE ARE HAVING THE SAME ISSUE.

I TOOK MY CAR IN FOR A RECALL REPAIR REGARDING REPLACEMENT OF THE ENGINE VALVE SPRINGS ON 1/8/19. THE CAR WAS READY FOR PICKUP TWO AND A HALF WEEKS LATER ON 1/25/19. AFTER EXACTLY TWO MONTHS, ON MARCH 8TH MY CAR BEGAN SHAKING AND WOBBLING WHILE I WAS DRIVING ON THE FREEWAY. WHEN THE CHECK ENGINE LIGHT TURNED ON AND I NOTICED MY CAR BEGAN SLOWING DOWN, I IMMEDIATELY PULLED OVER TO THE SIDE RIGHT SIDE OF THE HIGHWAY AS THE CAR SHUT OFF. AFTER I TRIED TURNING IT BACK ON, THE CAR WOULD TURN OFF AFTER A COUPLE SECONDS. I GOT THE CAR TOWED BACK HOME AND CONTACTED TOYOTA. THEY DID NOT PROVIDE A TOW TRUCK SO I HAD TO TOW IT IN FOR THEM TO INSPECT IT. IN THE FIRST UPDATE, THEY TOLD ME IT HAD SOMETHING TO DO WITH THE LUBRICATION ON THE SIDES OF THE ENGINE. DURING THE SECOND AND FINAL UPDATE THEY HAD A SECOND TECH COME IN FOR INSPECTION AND CONCLUDED IT WAS AN INTERNAL ENGINE FAILURE. I AM NOW IN WORSE SITUATION THAN BEFORE AND I FEEL LIKE I AM BEING CHARGED TO FIX SOMETHING THAT WAS NOT BROKEN IN THE FIRST PLACE. NOT TO MENTION THE ESTIMATE TO FIX AND INSTALL A BRAND NEW ENGINE WILL COST UP TO $11,000. I AM CURRENTLY AWAITING FOR A RESPONSES FROM CORPORATE.