SCION Complaints

The contact owns a 2015 Scion TC. The contact stated that the air bag warning light remained continuously illuminated while operating the vehicle. The contact stated that when the air bag warning light was illuminated, the horn was inoperable. The vehicle was not diagnosed or repaired. However, an independent mechanic informed the contact that the failure might be associated with an inoperable clockspring. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.

The contact owns a 2006 Toyota Scion XA. The contact stated that while driving through a green light in second gear, another vehicle ran a light from the left and crashed into the driver's side of the vehicle. The air bags did not deploy. The contact's head struck the side window, and the vehicle spun and was able to come to a stop. The Police arrived on the scene; however, a Police report was not filed. The contact received injuries to the ankles, back, and sustained whiplash. Medical attention was sought. The vehicle was able to be driven from the scene; however, the wheel was damaged, causing issues with the alignment. The vehicle was taken to the dealer, but the cause of the failure was not determined. The vehicle was taken to the dealer 7 times. While the contact’s husband was driving the vehicle, there was a sudden loss of power. The driver was able to coast the vehicle in neutral to a nearby truck stop, and the vehicle was towed to another dealer. The second dealer, Vic Vaughan Toyota of Boerne (31205 Frontage Rd #10, Boerne, TX 78006); diagnosed the vehicle and determined that due to the collision, the engine had shifted, crushing the alternator up against the side of the vehicle. The alternator was replaced. The manufacturer was made aware of the issues. The failure mileage was unknown.

On approximately May 27, 2026 I delivered my 2013 Scion FR-S (approx. 105,000 miles) to an authorized Toyota dealer for Safety Recall J02 (NHTSA 18V-772, engine valve spring replacement). I picked it up on June 3, 2026. Immediately the engine ran sluggish and the air conditioning, which had worked, stopped blowing cold. On June 7, 2026 - four days and only a few miles later - the engine spun a rod bearing and began knocking loudly. The vehicle is now inoperable. This recall requires removing and disassembling the engine and is widely documented to cause oil starvation and spun bearings when excess RTV sealant from reassembly clogs the oil pickup screen. My engine ran normally for years and failed within days of the recall repair. The recall repair caused catastrophic engine failure. No crash or injury has occurred; the vehicle is parked to prevent further damage.

The contact owns a 2013 Toyota Scion XB. The contact stated while her daughter was driving or idling, the driver noticed an abnormal knocking sound coming from the engine. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The manufacturer was notified of the failure but no assistance was provided. The vehicle was parked at the residence. The failure mileage was approximately 41,500.

changed from outside lane to inside lane, when I tried to turn right to stay in the middle lane the steering wheel locked sending me into the left hand turn lane and then into a car that was in the next lane, hitting their left rear tire. I told the insurance adjuster about the issue, he told me they would have the car checked, but I don't think he or my insurance company had the car issue inspected or investigated. The accident seemed minor, but the other party is claiming bodily injury. Maybe you guys can see who has the car and get it checked. I have tried asking the Auction company who bought the car, but they would not release that information to me.

Driver was traveling at 75 mph when the hood suddenly released. Both latches failed and the hood flew up against the windshield with enough force to crease the hood and dent the roof. Inside the vehicle, the done light and the rear view mirror were knocked loose. Incident occurred at night with no other traffic on the road and Driver was able to pull over without further incident. If there had been other vehicles, the sudden lack of visibility would likely have resulted in a crash.

Was changing lanes from the outside lane to middle lane, when I tried to turn the steering wheel to the right it locked and the car continued straight, crossing the left hand turn lane and it collided with another vehicle in the next lane. After the car came to a stop I again tried turning the steering wheel both Left and right and it wouldn't move. After the car was turned off and restarted the steering wheel would turn left of right. I believe the mechanism that connects from the ignition to the steering wheel must have released while I was driving - locking the steering wheel preventing me from turning the car and avoiding the accident. I asked the insurance adjuster to have the car checked for this issue and he said they would, but I think they ignored me and now the car has been actioned of last July. When I asked the auction company who bought it and told them about the issue, they refused to tell me any information about it. If you can. Please have the car checked and email me what you find.

I had just traded cars with my daughter so I could babysit my triplet 14 month old grandchildren. I drove my 2014 Scion Xd without any issues for 3 hours (from Bath, Maine to the border of Vermont). I traded cars with my daughter, mother of triplets, and she drove off with her husband to attend a reunion. Approximately 10 minutes after my daughter and her husband left, she called and said the car made a loud pop sound and she had to pull over. Then, a man ran across four lanes of rt 89 to tell her the car was on fire. My husband fielded the call from my daughter who screamed, 'The car is on fire!' - then the call went dead. I had to drive my husband and triplet grandchildren in the direction of the car, visible by the black smoke plumes, while not knowing if my daughter and her husband were alive. The fire department, a state trooper, and local police were on the scene and I am thankful everyone was safe. Needless to say, this situation was very traumatic for my family. My daughter reported the oil light and the engine coming on, as well as a dash symbol she didn't recognize, right before the car caught on fire. The right hand lane of route 89 had a 1/4 mile streak of oil leading up to my burned out Scion Xd.

On 6/27/2025 my car, 2014 Scion Xd, was serviced at Lee Toyota of Topsham, ME for brakes, tire rotation, recommended oil pan reseal. Who was driving? I had just traded cars with my daughter so I could babysit my triplet [XXX] grandchildren. I drove my 2014 Scion Xd without any issues for 3 hours (from [XXX] to the border of [XXX] ). I traded cars with my daughter, mother of triplets, and she drove off with her husband to attend a reunion. Approximately 10 minutes after my daughter and her husband left, she called and said the car made a loud pop sound and she had to pull over. Then, a man ran across four lanes of [XXX] to tell her the car was on fire. My husband fielded the call from my daughter who screamed, 'The car is on fire!' - then the call went dead. I had to drive my husband and triplet grandchildren in the direction of the car, visible by the black smoke plumes, while not knowing if my daughter and her husband were alive. The fire department, a state trooper, and local police were on the scene and I am thankful everyone was safe. Needless to say, this situation was very traumatic for my family. My daughter reported the oil light and the engine coming on, as well as a dash symbol she didn't recognize, right before the car caught on fire. The right hand lane of route XXX had a 1/4 mile streak of oil leading up to my burned out Scion Xd. GEICO insurance company took over possession of the vehicle and processed the insurance claim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer Fraud. The contact purchased a 2008 Scion XB. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was approximately 140,000; however, the Carfax report listed the mileage at approximately 230,000.