2008 SCION XB Complaints

Odometer Fraud. The contact purchased a 2008 Scion XB. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was approximately 140,000; however, the Carfax report listed the mileage at approximately 230,000.

I am writing to report significant safety concerns regarding my 2008 Scion [include model, e.g., tC or xB]. After purchasing the vehicle, I discovered multiple serious mechanical and structural defects that make the car unsafe to operate on public roads. 1. Suspension/Struts – The struts are severely worn and are causing premature and uneven tire wear. This creates a major risk of tire blowout or loss of control while driving. 2. Motor Mount – The engine mount is missing screws and bolts, which results in excessive engine movement. This could lead to engine damage or failure while in motion. 3. Alignment – The vehicle’s alignment is completely off, causing the car to pull while driving and further worsening tire wear and handling. 4. Brakes and Rotors – The brakes are nearly nonfunctional, and the rotors are warped and damaged, severely reducing stopping power and increasing the risk of a crash. 5. License Plate Mount – The vehicle has no designated place to mount a rear tag/license plate, which makes it illegal to drive and difficult to comply with state requirements. 6. Missing Headlight – One headlight is entirely missing, significantly reducing visibility at night and making the vehicle a danger to myself and others Fuel System – The fuel system is contaminated and requires flushing. This is causing performance issues, engine hesitation, and raises concerns about potential engine damage or stalling. I have been quoted over $2,500 in repairs just to bring the vehicle to a safe operating condition by 4 mechanics I am requesting that the NHTSA investigate this matter and determine whether these issues represent a pattern of neglect, safety violations, or improper sales practices, especially if other owners have reported similar problems. Thank you for your time and attention to this serious matter.

1. Desperfecto de pintura en el bonete. 2. Problemas de pegamento al subir y bajar las ventanas.

TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL EXCESSIVELY WITHOUT WARNING. THE OIL HAD TO BE REPLACED THREE TO FOUR TIMES AFTER AN OIL CHANGE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

I JUST PURCHASED MY SCION XB IN JANUARY 2019 AND WITHIN THREE WEEKS I HAD THE OIL LIGHT FLASHING SO I TOOK IT TO GET AN OIL CHANGE AT MIDTOWN TOYOTA IN CHICAGO. WITHIN A FEW WEEKS I NOTICED THAT MY OIL LIGHT STARTED FLASHING AGAIN SO I CHECKED MOTOR OIL AND CAME TO FIND OUT THAT I DIDN'T HAVE ANY OIL. I CALLED MIDTOWN TOYOTA WHERE I HAD MY CAR SERVICED AND ASKED HIM IF MY VEHICLE HAD A RECALL AS FAR AS THE OIL PROBLEM THAT I WAS HAVING? HE SAID YES THERE WAS A RECALL ON MY VEHICLE, HOWEVER THE RECALL HAD EXPIRED IN JANUARY 2018. NOW I'VE HAD THE CAR. NOW I'VE ONLY HAD THE CAR FOR TWO MONTHS WHICH I'M FINANCING AND THE SERVICE DEPARTMENT TOLD ME THAT I WILL HAVE TO PAY OUT-OF-POCKET FOR THIS CAR TO GET THAT RECALL FIXED. I DO NOT FEEL THAT IT'S FAIR FOR ANY DEALER I DO NOT FEEL THAT IT'S FAIR FOR ANY DEALERSHIP TO SELL A VEHICLE THAT HAS RECALLS AND THAT HAVE NOT BEEN TAKEN CARE OF BY THE PREVIOUS OWNERS IN THE PAST. IS THERE ANYTHING THAT TOYOTA CAN DO FOR ME TO GET THIS RE-CAR FIXED FREE OF CHARGE AS I AM DONE NEW OWNER OF THIS VEHICLE?

ON 1/11/19 I TOOK MY 2008 SCION XB TO TOYOTA ONE OF OAKLAND FOR 150,000 MILE SERVICE (MY MILEAGE WAS 104,809 AT THE TIME.) AT THE APPOINTMENT, I EXPLAINED I NOTICED MY CAR USING MORE OIL THAN USUAL. I HAD THE 100,000 MILE SERVICE COMPLETED ON 8/10/18 AND NOTICED I HAD TO ADD ADDITIONAL OIL TO THE ENGINE SINCE THEN, APPROXIMATELY 3 TO 4 QUARTS. THE WEEKEND OF 11/11/18, I NOTICED THE OIL WAS LOW WHEN I CHECKED THE LEVEL, BUT THE OIL LIGHT NEVER CAME ON TO NOTIFY ME. THE TECHNICIAN TOLD ME THAT TOYOTA HAD AN EXCESSIVE OIL EXTENDED WARRANTY WHICH EXPIRED LAST YEAR AND ASKED ME IF I WAS NOTIFIED BY TOYOTA. I HAD NOT RECEIVED ANY INFORMATION REGARDING THE EXTENDED WARRANTY. I HAD BEEN NOTIFIED SEVERAL TIMES BY MAIL AND EVEN A PHONE CALL REGARDING THE TAKATA AIR BAG RECALL AND THE TRD BRAKE KIT RECALL BUT NEVER ABOUT THE EXCESSIVE OIL ISSUE UNTIL TOLD BY THE TECHNICIAN. THE TECHNICIAN SUGGESTED I CALL TOYOTA CUSTOMER SERVICE AND MAYBE THEY WOULD OFFER SOME CONSIDERATION SINCE I WAS NEVER NOTIFIED BY TOYOTA. I CALLED AND SPOKE WITH TWO REPRESENTATIVES, BOTH VERY NICE BUT WOULD NOT OFFER ANY ASSISTANCE WITH THE EXCESSIVE OIL EXTENDED WARRANTY, SINCE I HAD NO ISSUES UNTIL NOW AND THE WARRANTY WAS OVER. I REVIEWED THE TOYOTA WEBSITE AT HTTPS://WWW.TOYOHEADQUARTERS.COM AND FOUND A LETTER THAT HAD ALLEGEDLY BEEN SENT OUT TO ALL OWNERS OF VEHICLES WITH EXCESSIVE OIL CONSUMPTION ISSUES. I NEVER RECEIVED THIS LETTER. I ALSO FOUND THE TOYOTA EXCESSIVE OIL CONSUMPTION CLASS ACTION LAWSUIT DATING BACK TO 2011 AND THEY HAD ISSUED A TSB WHICH AGAIN I NEVER HEARD ABOUT UNTIL NOW. I HAVE CONSISTENTLY BEEN TAKING MY SCION TO TOYOTA FOR REGULAR SERVICES AND NEVER WAS IT REPORTED TO ME. HAD I KNOWN EXCESSIVE OIL WAS AN ISSUE, I WOULD HAVE BEEN ALERTED TO PAY ATTENTION TO THE OIL LEVEL IN MY CAR. SINCE THE OIL LIGHT NEVER WENT OFF, I DON'T KNOW HOW LONG MY CAR HAS BEEN NEEDING MORE OIL.

MY SCION XB 2008 MODEL WAS RECALLED A COUPLE YEARS AGO FOR EXCESSIVE OIL CONSUMPTION. AND I WENT TWICE FOR SERVICE AT THE TOYOTA OF NAPERVILLE, I WAS TOLD TO COME BACK AFTER A CERTAIN AMOUNT OF MILES TRAVELED, SO THAT THEY COULD RECALL THE CAR THAT OBVIOUSLY HAD A PROBLEM WITH CONSUMING OIL. THIS WAS IMPOSSIBLE TO APPEASE DUE TO THE DISTANCE OF MY WORK FROM MY HOME. I HAVE TO TRAVEL 30 MILES A DAY. I HAVE BEEN REJECTED DUE TO THAT, BECAUSE I WAS OVER ABOUT 11-13 MILES EACH TIME. IN CONSEQUENCE OF THOSE EVENTS, I PUT OIL IN THE CAR EVERY WEEK SO THAT I COULD KEEP THE ENGINE RUNNING. DESPITE MY EFFORTS, THE ENGINE SEIZED RIGHT AFTER I PAID OFF THE CAR. I FEEL LIKE I WAS SWINDLED BY THE DEALERSHIP, AND THE LEAST THEY CAN DO IS REPLACE MY ENGINE. I NEED A CAR TO MAKE IT TO WORK TO PROVIDE FOR MY FAMILY OF 5 AND THE WAY TOYOTA HAS TREATED MY ISSUE HAS BEEN UNSATISFACTORY AT BEST. THANK YOU FOR YOUR CONSIDERATION.

OIL CONSUMPTION, I WENT TO FEWER AND APPARENTLY MY WARRANTY HAS EXPIRED, WHICH I WAS NEVER INFORMED OR NEVER RECEIVED A NOTICE! NOW I'M SCREWED BECAUSE I WAS PLANNING ON KEEPING MY CAR FOREVER AND IT A PROBLEM THAT NEEDS TO BE FIX BY TH MANUFACTURE! I NEVER WAS NOTIFIED AND NEVER REVIVED ANY LETTERS. I WAS TOLD BY TOYOTA CUSTOMER SERVICE THAT IT WAS PROBABLY SENT TO ORIGINAL OWNER! NOW I NEED THIS FIXED OR I NEED MY FULL REFUND IF THE CAR CAN'T BE FIXED WITHOUT ANY CHARGE!

I'VE BEEN HEARING THAT MY CAR HAS AN ENGINE OIL CONSUMPTION, AND SINCE I'VE OWN THE CAR I'VE BEEN BUYING 1-2 QUARTS OF OIL A WEEK! TOOK MY CAR TO DEALER RECENTLY AND FOUND OUT MY EXTENDED WARRANTY OR FACTORY WARRANTY EXPIRED . NOW I NEVER RECEIVED ANY NOTICE ABOUT MY FACTORY WARRANT EXPIRATION DATE ! I WAS NEVER INFORMED AND I WOULD LIKE TO FIX THE PROBLEM ON MY VEHICLE. I'M A FIRST TIME CAR BUYER AND I'M PLANING ON KEEPING MY CAR TO AS LONG AS I POSSIBLY CAN! NOW I WOULD LIKE TO SPEAK WITH SOMEONE WHO CAN HELP ME FIX THE OIL CONSUMPTION PROBLEM! I NEED THIS TAKEN CARE OF , OR I WILL SEEK LEGAL MATTER AGAINS YOU!

THERE NO VISIBLE LEAK AND LOSING OR BURNING OIL , WE DONT USE THE OUR CAR THAT MUCH PROBLEM STARTED WHEN IT REACH 100K , I TOOK FOR CHANGE OIL AT DEALERSHIP THEY SAY ITS NORMAL AND STILL HAVING THE SAME PROBLEM..