SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SCION TC
    - Bradenton , FL

    sold a AS IS TRADE IN vehicle that had no warning lights on dashboard or window info on safety defective emmisons and ecm and has not been very helpful with my vehicle I have not been able to drive because of safety concerns with recent discovery of codes that showed after getting a new battery for my new way of commuteing to work and live daily activity like most with a car I laid 2,050.15 and was told many times at test drive that it was amazing running sports car and mentioned he only had to replace valve cover gasket before it was able to be sold and at time of payment with test drive only showing signs of low rpm and throttle idle on test drive so trusting that the owner was telling me the truth I purchased and drove car home I needed gas because fuel was empty and when I went to pump into tank I got major clicking of the handle like my new car wouldn't take fuel for some weird reason owner at dealership was called 5 mins after buying on auto lot to express major concern with pumping gas he again said vehicle was inspected with nothing of concern now finding that it is going to cost many thousands to repair emmisons system And fault codes with total programing with abs and to cost more than anyone can honestly afford now I'm drained of my savings and have no hope of finding a solution so my car isn't parked because of failure of hidden defects I would of never invested my whole savings on a car if information was shown for defective vehicle system parts.i want the owner to honor his misleading auto fraud and in anyway help with safety emmisons compromised part replacement so my vehicle I purchased will drive like promised at business or replace it with a vehicle that is safe for the road without hidden errors I am very emotionally distressed over finding a solution for this unexpected misfortune I've been experiencing life gets very difficult without assess to a safe vehicle it has cost me to much I shouldn't have to suffer for his fraudulent actions

    Source: NHTSA WEB SITE
  • 2009 SCION TC
    - Bradenton , FL

    I believe my emmisons had malfunctioning part # 77740-21011 called used auto sales agent 5 mins after purchasing on 3/1 because I was at gas station having unusual fuel pumping problems that made it very difficult to put gas in had a constant clicking happen and the dealer on the phone told me there was no issues with my new vehicle and after checking my warning lights to see if any were signaling and had no active warnings for service engine soon or maintenance so I believed him I drove home and within two days tried to replace my battery because cars battery looked old I disconnected the battery and on accident reset my whole car and with rpm being lo I checked with simple scan tool that I after a accidentall reset to better my battery lifespan noticed I had a entire system code read concerning emmisons I am having a Toyota, Lexus,scion technician visit tommrow to get better understanding because I cant afford to pay the 400 for basic test from Toyota.and it has been 4 weeks since it has been parked at my house because of uncertainty about error codes and if it is safe to drive feel like my purchase had dealer take of warning lights to show major emmisons defect and with the cost to have Toyota replace and have scions system reprogram so it relearns it will cost more than I paid for vehicle I have messaged who sold me vehicle at business in Bradenton since day one of purchase 3/1 and was sold to me as is without any window sticker explaining defects have called Toyota dealership at 3 locations including Sarasota to ask for scion specialist assistance to get my vehicle in driving condition and with my battery reset and it being incomplete until I find exactly why my vapor canister is throwing some unusual codes by experience tech .no insurance representative or manufacturer police with situation with vehicle and it's safety.with 34 calls to places that do low cost diagnostic tests I been told only person that can do what is needed to vehicle is Toyota dealer

    Source: NHTSA WEB SITE
  • 2008 SCION XD
    - Greensboro, NC

    This complaint is about other cars affecting me while I’m driving at night. Around 50% of oncoming traffic is using dangerously bright headlights. It is so bright that it’s physically painful to my eyes and leaves a blind spot in my field of vision that lasts for several minutes after each encounter. The head lights are so bright that when highbeams are switched off manually, there is barely a difference. They are so bright when they are NOT on high beams that the turn signals are very difficult or literally impossible to see. Some amount of vehicles are using automatic highbeams that do not adapt properly. They are sometimes on full high beam brightness during daylight hours (and are just as painful to look at in daylight). They do not register my vehicle’s headlights or approaching traffic so instead of automatically dimming, I am being blinded by full high beams. Sometimes flashing my highbeams will trigger them to dim, but their vehicle has to be pretty close to mine for it to work. Their automatic highbeams do not dim when they are behind my car, causing my rear view and side mirrors to be completely unusable. Flipping the rear view mirror does not help. While sitting at a stoplight at an intersection, vehicles opposite to mine often maintain their highbeams and are too far from mine for flashing my highbeams at them to do anything. Some of the bright headlights (not on high beams) I believe are LED retrofit and this is probably why turn signals are barely or not at all visible with some vehicles. Some of these suspected LED retrofits are as bright as the ones on a fire truck or ambulance. I saw them side by side tonight, prompting me to finally write this complaint. This problem needs to be regulated for the safety of everyone, especially night drivers and cars that sit lower to the ground than SUV/trucks. My windshield and my eye level is at the same height as an SUV’s headlights. Maybe a lumens test as part of the yearly inspection would help.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - Palm Harbor, FL

    I am submitting this complaint to report a serious safety defect involving a complete loss of steering control in my vehicle, 2013 Scion FR-S. While driving and making a turn, the steering system failed entirely, leaving me unable to control the direction of the vehicle. I retained only braking and acceleration capabilities. There where no waring lights or mechanical indicators of potential or probable failure. As a result of this failure, I was involved in a collision with a nearby vehicle. Following the incident, I researched the issue and discovered a known failure point in the electric power steering (EPS) system, specifically related to the steering column EPS damper bushing. This appears to be a recognized defect that has not been addressed at the factory level, despite the significant safety risk it poses. I believe this issue warrants investigation to prevent future incidents and potential injuries. Thank you for your attention to this matter.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - Yulee, FL

    The car randomly shut off, i started it back up and it has a knock in the engine. Oil is super clean, and changed every 3k miles. I keep up with maintenance on my vehicle. I contacted Toyota and they had a Valve Spring Recall that leads to this very problem but somehow my vehicle isn't covered. I

    Source: NHTSA WEB SITE
  • 2011 SCION TC
    - Palmdale, CA

    Odometer Fraud. The contact purchased a 2011 Scion TC. The contact stated that the vehicle was advertised on Facebook Market place with 183,000 miles. The contact stated that while purchasing the vehicle, it was discovered that the odometer displayed 118,000. The vehicle was a private sale. At the time of purchase, the seller informed the contact that he had discovered there was a mileage discrepancy upon retrieving the Carfax report after purchasing the vehicle from the previous owner. The contact stated that based on the Carfax report, the mileage was 173,822 on February 6, 2024, but the mileage on the odometer was 118,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 SCION XB
    - Simi Valley, CA

    Vehicle had no dashboard light indicators. While traveling on highway, started to sound like a motorcycle and decelerate. Pulled over and started to smoke from the hood, exited vehicle and smoke turned to flames. Fire deescalated by Fire Dept. and vehicle is a total loss. All maintenance was UpToDate and just passed vehicle inspection for driving test a week prior. Fire cause completely unknown at this time per fire report Area of Fire Origin: 83-Engine area, running gear, wheel area

    Source: NHTSA WEB SITE
  • 2014 SCION TC
    - San Antonio, TX

    Vehicle is not available for inspection upon request due to the vehicle being in an accident. As a result from the accident, the vehicle was a complete loss and beyond the point of repair. Without pulling the vehicle computer for operation list before accident occurred, it is specifically unknown what component or system failed and or malfunctioned. looking at pictures taken the night of and days after it seems like it was a steering/suspension, or possible wheel malfunction that was unable to keep the car under and in control to be brought to a full stop before the point of impact and accident occurred.

    Source: NHTSA WEB SITE
  • 2005 SCION TC
    - Seattle, WA

    Never had a problem with car before went on freeway to get up to speed n the speedometer was dropping so I pull to side of freeway shut car off turn car back on here clunk clunk shut car off no check engine light was on or has been on no oil light was on nothing get car towed back to safe place well check fluid n oils bone dry cars engine blows just started reading n I guess 2005 goes. Threw oil way fast why isn't that noteted anywhere so messed up just did oil change week before this so shocked now I have to try to fix my blown engine single mom not able to make ends meet now this idk what to do

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - Spring Valley, CA

    The contact owns a 2006 Scion XB. The contact stated that while stopped at a traffic light, another vehicle crashed into the rear, pushing it with the impact into an intersection due to the other vehicle still accelerating while rear-ending her vehicle. The contact stated that the other vehicle had lifted the rear end of her vehicle and had almost driven under her. The contact stated that the other vehicle then backed up and went around her vehicle, and left the scene. The contact mentioned that the driver of the other vehicle was intoxicated. The contact stated that she called the police, and she was advised to drive the vehicle off the roadway. The contact stated that she was able to drive the vehicle to a nearby parking lot. The contact stated that her vehicle's rear bumper had dents and cracks, and the rear lift gate was damaged. The contact stated that a lower section of the rear bumper had fallen off. The contact stated that the air bag warning was illuminated but the air bags had not deployed. The contact stated that the police arrived and filed a report. The contact stated that the EMTs were on scene and had taken her blood pressure and also checked her passenger for any injuries. The contact was asked if she or her passenger wanted to be transported to the hospital. They both declined, and the contact was able to drive the vehicle to her destination. The contact stated that the following day she had a scheduled medical appointment and told the doctor that her neck was stiff and she had a headache. The contact stated that the passenger had also gone for medical attention and was complaining of neck stiffness and headaches. The contact stated that she had not yet taken the vehicle to be repaired or diagnosed. The manufacturer was not informed of the failure. The failure mileage was 469,929.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE