2009 SCION XB Complaints

TL*THE CONTACT OWNS A 2009 TOYOTA SCION XB. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED THAT THE WARNING CHIME FOR THE SEAT BELT WOULD NOT SOUND IF THE SEAT BELTS WERE UNBUCKLED; HE STATED THAT IT WAS NOT LOUD ENOUGH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO TOLD HIM THAT THE VEHICLE WAS DESIGNED THAT WAY. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS APPROXIMATELY 13,500.

TL* THE CONTACT OWNS A 2009 TOYOTA SCION XB. THE CONTACT STATED SHE BELIEVED THE FOAM THAT HELD THE FRONT AND SIDE WINDOWS TO THE VEHICLE WERE DESIGNED TOO WIDE. WHEN STOPPED AT A TRAFFIC STOP, THE CONTACT WAS UNABLE TO SEE OUT THE WINDOW BECAUSE THE FOAM WAS OBSTRUCTING HIS VIEW. THE CONTACT STATED HE BARELY MISSED A CRASH THREE TIMES DUE TO THE FLAW. THE MANUFACTURER ADVISED THAT HE WOULD BE SENT A LETTER IN REGARDS TO HIS COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.

TL*THE CONTACT OWNS A 2009 TOYOTA SCION XB. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 TO 45 MPH, THE OPPOSING VEHICLE DROVE THROUGH A TRAFFIC LIGHT WHICH CAUSED A CRASH TO OCCUR. THE CONTACT SUSTAINED INJURY TO THE CHEST AREA AND NECK. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY WITH THE LEVEL OF IMPACT INVOLVED. THE FRONT DRIVER SIDE SEAT BELT DID NOT SECURE THE DRIVER DURING THE CRASH. THE VEHICLE WAS TOWED TO A COLLISION CENTER TO BE REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND THE TECHNICIAN STATED THAT THE AIR BAGS AND SEAT BELT FUNCTIONED PROPERLY. THE FAILURE MILEAGE WAS APPROXIMATELY 7,800. UPDATED 10/20/10 *BF UPDATED 10/21/10*JB

WHILE AT A DRIVE THRU AND FOOT FIRMLY ON THE BRAKE MY 2009 SCION XB SURGED BY RELEASING THE PRESSURE ON THE BRAKE, I QUICKLY REMOVED MY FOOT AND REAPPLIED PRESSURE AND IT DID IT AGAIN AT A STOP LIGHT SAME OCCURRENCE. VEHICLE AT BOTH THESE TIMES WAS NOT IN MOTION. I TOOK IT TO THE DEALERSHIP TO ASK IF PROBLEMS HAD BEEN REPORTED AS BOTH THESE INSTANCES HAPPENED WITHIN MINUTES OF EACH OTHER AND THEY STATED TO LEAVE THE VEHICLE AND THEY WOULD CHECK IT OUT. HOWEVER, I TOLD THEM I NEEDED A CAR THEY SAID SERVICE WAS CLOSED AND WAS UNABLE TO PROVIDE ME WITH A CAR IN ORDER FOR ME AND MY FAMILY TO GET HOME AND FOR WORK THE NEXT DAY. THE DEALERSHIP WAS OPEN IT WAS 7:15PM AT NIGHT BUT I COULD NOT GET A LOANER CAR IN ORDER FOR THEM TO PROPERLY CHECK MY BRAKES AND ACCELERATION ISSUES. I ASKED THEM TO WRITE DOWN THAT I HAD APPROACHED THEM ON THE SUBJECT AND THEY SAID THEY WOULD. THE NEXT MORNING WHILE GOING TO WORK THE VEHICLE WAS IN MOTION GOING DOWN A HILLSIDE WHEN I APPLIED BRAKE THE VEHICLE SLOWED AS IT SHOULD BUT AGAIN THERE WAS A SURGE IN POWER AND IT ACCELERATED AND I HAD TO REMOVE MY FOOT QUICKLY FROM THE BRAKE AND REAPPLY TO BRING THE VEHICLE BACK UNDER CONTROL. WE ARE AGAIN CONTACTING THE DEALERSHIP TODAY FOR ANOTHER PROPER INSPECTION. *TR

I PURCHASED A SCION 2009 XB FOR MY MOM. A FEW MONTHS AGO, SHE COMPLAINED IT ACCELERATED UNEXPECTEDLY IN HER DRIVEWAY. I ASSUMED OPERATOR ERROR. SHE WAS KILLED IN IT TWO WEEKS AGO WHEN IT LEFT THE ROADWAY AT AN EXTREMELY HIGH SPEED AND WITNESSES SAID IT ACCELERATED OUT OF CONTROL. SHE TRAVELED 750 FEET AFTER SHE LEFT THE ROADWAY AND WAS SEVERELY INJURED WHEN IT HIT A VERY DEEP DRAINAGE DITCH. SHE DIED THE NEXT DAY. THERE WAS NO EVIDENCE OF BRAKING AT ALL BUT SHE MISSED SEVERAL PEOPLE AND SEVERAL LARGE TREES. UPDATED 05/19/10 UPDATED 06/17/10*JB *TR UPDATED 9/27/11*CW

TL*THE CONTACT OWNS A 2009 SCION XB. WHILE TRAVELING AT SPEEDS OF 25 MPH, THE LEFT CALIBER BEGAN EXHIBITING AN UNUSUAL NOISE AND WOULD VIOLENTLY GRIP THE ROTOR. THE VEHICLE WAS ALSO ABNORMALLY PULLING TO THE LEFT. THE DEALER ADVISED THAT THE ISSUE WAS WITH THE TIRE. THE DEALER DEEMED THE VEHICLE AS UNSAFE TO DRIVE. THE VEHICLE WAS LEFT IN THE DEALERS POSSESSION AWAITING REPAIRS. THE CONTACT DID NOT AGREE THAT THE FAILURE WAS CAUSED BY THE TIRES. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 6/1/10 *CN UPDATED 06/04/10.*JB

I WAS DRIVING IN A 35 MPH ZONE, I SET MY CRUISE CONTROL. WHEN I TAPPED THE CRUISE CONTROL UP 1 MPH MY CAR ACCELERATED TO ALMOST 57 MPH. I HAD TO HIT THE BRAKE TO GET THE CRUISE CONTROL SHUT OFF. THIS HAPPENED AGAIN ABOUT 5 MONTHS LATER, I WAS ON THE HIGHWAY, MY CAR ACCELERATED FROM 65 MPH TO 80 MPH, I AGAIN HIT THE BRAKES TO SHUT OFF THE CRUISE CONTROL. THIS RESULTED IN A SPEEDING TICKET, SINCE THE OFFICER HAD NO INTEREST IN MY VEHICLE TROUBLE. *TR

I DRIVE A 2009 SCIONXB. AT LEAST SIX TIMES SINCE I BOUGHT IT IN LATE 2008, I HAVE HAD TROUBLE WITH SUDDEN UNINTENDED ACCELERATION. AT ALL TIMES THE CARWAS MOVING LESS THAN 30 MILES AN HOUR. IT OCCURRED ONCE WHILE SLOWING DOWN FOR A LIGHT ABOUT TO GO GREEN. I STILL MADE A SOFT HIT ON THE CAR IN FRONT. A SECOND TIME IT HAPPENED WHILE EASING UP TO THE IMMIGRATION BOOTH ON THE QUEENSTON-LEWISTON BRIDGE TO CANADA. I AGAIN MADE OF SOFT HIT ON THE CAR IN FRONT. TWICE AFTER THAT WHILE I WAS GOING UNDER TWENTY MPH IT SUDDENLY ACCELERATED BUT I WAS ABLE TO STOMP THE BRAKE HARD ENOUGH TO STOP IT. I DID NOT SLIP OFF THE BRAKES, ALTHOUGH I WAS INITIALLY WILLING TO ACCEPT THAT RESPONSIBILITY. LAST MONTH I TOOK MY CAR TO WHERE I BOUGHT IT, HOSELTON AUTO MALL IN EAST ROCHESTER, NY. I WAS TOLD THAT THE MECHANICS HAD DRIVEN IT TWICE AND FOUND NOTHING WRONG. I WAS GIVEN THE IMPRESSION THAT I WAS AN HYSTERICAL FEMALE THOUGH NO ONE CAME OUT AND SAID IT. AND THIS MODEL HAS NOT BEEN REPORTED TO BE IN NEED OF RECALL BYV TOYOTA. I HAVE TO DRIVE IT. I CAN'T AFFORD TO TAKE THE LOSS OF SELLING IT AND THE DEALERSHIP MADE ME FEEL THAT IT WAS NOTHING WITHIN THEIR VENUE, SO IT MUST BE MY FAULT. I'VE BEEN VERY LUCK BUT I HAVE ALSO BECOME MORE THAN A LITTLE SCARED. I WANT TO BE ON RECORD WITH YOUR DEPARTMENT IF, GOD FORBID, ANYTHING ELSE OF THIS NATURE OCCURS. *TR

I DISCOVERED APPROXIMATELY 15 MONTHS AND 18000 MILES AFTER TAKING DELIVERY OF MY NEW, 2009 TOYOTA/SCION XB VEHICLE, THAT THE "TIRE PLACARD" INFORMATION WAS INCORRECT (SHOWING 35PSI FRONT AND 32PSI REAR). IT SHOULD HAVE SHOWED 39PSI FRONT AND 37PSI REAR. I'VE BEEN DRIVING THIS WHOLE TIME WITH GROSSLY UNDERINFLATED TIRES RESULTING IN EXTREMELY UNEVEN WEAR. THE SAFETY ISSUE GOES WITHOUT SAYING...IT IS MY UNDERSTANDING THAT A FEDERAL LAW/REGULATION REQUIRES THE SELLER OF NEW VEHICLES IN THE U.S. TO PUT PROPER TIRE PLACARD INFORMATION ON THE VEHICLE. TOYOTA/SCION CUSTOMER SERVICE SAYS THE DEALER WAS NEGLIGENT AND THE DEALER SAYS THEY HAVE NEVER PUT A CORRECT/REPLACEMENT PLACARD ON A NEW VEHICLE. ALSO, A RIM HAD TO BE REPLACED (AT MY EXPENSE) AFTER RUNNING OVER A SMALL POTHOLE SEVERAL MONTHS AGO...I CONTEND THAT HAD THE TIRE INFLATION INFORMATION BEEN CORRECT, THE DAMAGE WOULDN'T HAVE BEEN DONE AND I WOULDN'T BE OUT ~$600 TO REPLACE RIM. *TR

AIR BAGS DID NOT DEPLOY ON OUR 2009 XB RELEASE SERIES 6.0. ONE CAR WAS TRAVELING AT 45-50 MILES AND THE XB WAS GOING AT ABOUT 15 MILES PER HOUR, NO AIR BAGS DEPLOYED. EMERGENCY PERSONNEL COMMENTED ON WHY THE AIR BAGS DID NOT DEPLOY. *TR