2012 SCION XB Complaints

THE PAINT IS PEELING OFF FROM ENTIRE ROOF AND OTHER PARTS OF THE CAR. IT STARTED WITH JUST A FEW SMALL SPOTS AND THEN QUICKLY PROGRESSED TO LARGE SHEETS OF PAINT FALLING OFF. I CONTACTED LOCAL BODY SHOP AND I WAS TOLD THAT IT WAS UNUSUAL PAINT PROBLEM AND, THEY SUGGESTED CONTACTING TOYOTA DEALER. SO I DID. TOYOTA SERVICE REP TOLD ME THAT THEY WERE VERY AWARE OF THE ISSUE WITH THE PAINT HOWEVER, SINCE THE CAR IS OUT OF WARRANTY, THEY SAID THAT THERE WAS NOTHING THEY COULD DO TO HELP. THEY GAVE ME PHONE NUMBER, 1-800-331-4331 AND SUGGESTED I CONTACT TOYOTA CUSTOMER SERVICE. SUSAN, TOYOTA SERVICE REPRESENTATIVE, VERY NICELY TOLD ME THAT SHE WAS NOT AWARE OF ANY PROBLEMS RELATED TO PAINT PEELING OFF. SHE LOGGED IN MY COMPLAINT, GAVE ME MY COMPLAINT NUMBER AND WISHED ME MERRY CHRISTMAS. THAT'S IT! WHAT?!?!?! THEY ARE NOT AWARE OF THE PROBLEM? INTERNET IS FULL OF PISSED OFF SCION AND TOYOTA OWNERS COMPLAINING ABOUT THE SAME ISSUE. LOCAL DEALERSHIPS ALSO KNOW ABOUT IT. MANY ALREADY REPORTED THE PROBLEM TO TOYOTA AND THEY ARE NOT AWARE OF THE PROBLEM? I DON'T BELIEVE IT FOR A SECOND. THEY SIMPLY IGNORE IT TILL SOMEBODY DOES SOMETHING ABOUT IT.

ON 9/20/18 DRIVING EXITING A HIGHWAY TO MAKE A RIGHT TURN ON A CITY STREET AS I WAS DECREASING SPEED THE CAR SHUT OFF AND THE STEERING WHEEL LOCKED. ON 9/24/18 AGAIN DRIVING ON THE HIGHWAY STUCK IN TRAFFIC THE CAR SHUT OFF AGAIN HAD TO PUT IN PARK AND TURN THE KEY TO GET IT TO START AGAIN. 9/28/18 WOULDNT START WHEN PARKED HAD TO REPEATEDLY TURN THE KEY TO GET THE IGNITION TO START. THEN ON 10/5/18 DRIVING 50MPH ON A CITY STREET TURNING ON THE HEADLIGHTS THE IGNITION COMPLETELY SHUT OFF, TURNED THE HEADLIGHTS BACK OFF THE CAR TURNED ON AGAIN, TRIED AGAIN TO TURN THE HEADLIGHTS ON AND THE CAR SHUT OFF AGAIN, TURNED OFF THE HEADLIGHTS THE CAR TURNED ON AGAIN THEN PULLED OVER PLACED THE CAR IN PARK TURNED ON THE HEADLIGHTS PUT CAR IN DRIVE AND THE CAR STAYED ON. THERE ARE NO CHECK ENGINE LIGHTS THAT COME ON PRIOR TO THIS HAPPENING AND NO TYPE OF WARNINGS TO INFORM THAT THE CAR IS ABOUT TO SHUT OFF WHILE DRIVING.

NHTSA RE ALL NO. 16V-340 & 17V-006 2012 TOYOTA SCION I TOOK THE VEICLE TO REPAIR AFTER THAT I DIDN'T REVIVE ANY NOTIFICATION OF RECALL , I DID FILE A COMPLAINT NEVER RECIVE ANY NOTIFICATION IT LOOKS LIKE MY CAR IT'S BEEN SOLD TO ANOTHER AGENCY WITHOUT MY NOTIFICATION AND AUTORIZACIN I'M STILL MAKING PAYMENTS WITHOUT KNOWING THE SITUATION.

TAKATA RECALL PURCHASED THIS VEHICLE AUGUST 2017 AND WAS NOT AWARE OR TOLD ABOUT RECALL UNTIL RECEIVED THIS NOTICE IN THE MAIL THIS MONTH 2-2018

TAKATA RECALL-I HAVE RECEIVED SEVERAL RECALL NOTICES AND HAVE BEEN TO THE LOCAL TOYOTA DEALER SEVERAL TIMES. SO FAR THERE HAS BEEN NO ACTION TAKEN BY THE DEALER TO REPAIR MY VEHICLE. I HAVE REQUESTED A RENTAL CAR UNTIL MY VEHICLE IS SAFELY REPAIRED, BUT THE DEALER TELLS ME THAT WHEN A RENTAL BECOMES AVAILABLE I WILL BE NOTIFIED. IT HAS BEEN AT LEAST 6 MONTHS SINCE I STARTED THIS PROCESS WITH THE DEALER AND I HAVE NEVER BEEN CALLED ABOUT OBTAINING A RENTAL VEHICLE. I HAVE FILED A COMPLAINT ON LINE ALREADY ABOUT THIS SITUATION, AT LEAST TWO MONTHS AGO, AND STILL NO ACTION HAS BEEN TAKEN. I AM EXTREMELY WORRIED ABOUT USING MY VEHICLE, I AM THE DRIVER IN THE FAMILY AND GENERALLY HAVE PASSENGERS IN MY CAR. I CANNOT AFFORD TO RENT A VEHICLE ON MY OWN. PLEASE ADVISE ME HOW TO REMEDY THIS SITUATION AS SOON AS POSSIBLE. AT THIS POINT I CANNOT EVEN SELL MY VEHICLE KNOWING THAT A RECALL IS IN ORDER. THE DEALER WHERE I PURCHASED THE VEHICLE HAS CONTACTED MY BE MAIL INDICATING THEY WOULD BE INTERESTED IN PURCHASING MY VEHICLE BACK FROM ME. THEY MUST HAVE REPLACEMENT AIR BAGS AVAILABLE IN ORDER TO RESELL THIS VEHICLE. WHY AM I NOT BEING CONTACTED TO REPLACE MY AIRBAG? I KNOW TOYOTA CONTINUES TO MANUFACTURE AND SELL VEHICLES. TOYOTA SHOULD BE FORCED TO STOP PRODUCTION OF NEW VEHICLES UNTIL THEY HAVE SATISFACTORILY COMPLETED THIS RECALL, OR PROVIDE ME WITH A SATISFACTORY VEHICLE REPLACEMENT. PLEASE ADVISE ME HOW I CAN FORCE THE DEALERSHIP WHERE I PURCHASED MY VEHICLE TO EITHER PROVIDE ME WITH A RENTAL VEHICLE OR A REPLACEMENT VEHICLE THAT IS NOT UNDER RECALL. YOU ARE A GOVERNMENT RUN AGENCY. PLEASE STEP UP AND PROVIDE HELP IN THIS DANGEROUS SITUATION

TAKATA RECALL, I HAVE HAD A PROBLEM WITH MY TOYOTA SCION XB, THE PASSENGER SEAT AIR BAG IS DEFECTIVE AND I HAD RECEIVED A NOTICE THAT NO ONE SHOULD RIDE IN THAT SEAT UNTIL THE AIRBAG CAN BE REPLACED. THIS IS SCARY, AND NOW MY FOUR SEAT CAR, ONLY GET USED ON 3 SEATS. VERY DANGEROUS AND INCONVENIENT THAT NO ONE CAN USE THAT FRONT PASSENGER SEAT. I RECEIVED A 2ND LETTER JUST LAST WEEK THAT SAID CONTACT MY TOYOTA DEALER (WHICH I DID) FOR REPLACEMENT OF THE BAG. I JUST TRIED THAT AND THE "PARTS" ARE NOT ALL IN...WHY WOULD TOYOTA DO THAT LETTER IF ALL PARTS ARE NOT IN FOR MY MODEL. I CALLED THE DEALERSHIP (WESTON, FL 954-659-1800) AND WAS GIVEN THE RUNAROUND THAT NO DATE IS SET FOR RECEIVING THE PARTS I NEED TO REPAIR MY SCION AND IT IS UNKNOWN WHEN THAT WILL HAPPEN. MY COMPLIANT IS WHY IS TOYOTA SENDING LETTERS TO US OWNER THAT SAYS IT IS FINALLY READY TO FIX THE AIRBAG, WHEN I TRIED TO DO THAT WAS TURNED AWAY SAYING PARTS WERE NOT AVAILABLE (AND A SIDE STATEMENT THAT THEY DO NOT EVEN KNOW WHEN MY "PARTS" FOR MY SCION 2012 XB MAY NOT HAVE EVEN BEEN MADE YET. SO I AM STILL DRIVING AN UNSAFE PASSENGER SEAT CAR. WHAT CAN YOUR NHTSA CORP DO FOR ME TO HELP ME GET THIS FIXED???

TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BIG ISLAND TOYOTA, 74-5504 KAIWI ST, KAILUA-KONA, HI 96704) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. RECEIVED NOTICE ON RECALL BUT MY PERSONAL MAILING ADDRESS HAS CHANGED. PLEASE ADVISE WHERE / WHAT I NEED TO DO TO ENSURE I AM COVERED UNDER THE PARTS RECALL I FOUND HERE ON MY CAR? I TOOK MY CAR TO TOYOTA DEALERSHIP FOR SERVICE WHILE LIVING IN CALIFORNIA BUT I NOW LIVE IN GEORGIA . ANY ASSISTANCE / INFO WILL BE GREATLY APPRECIATED. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO TOYOTA OF HUNTINGTON BEACH LOCATED AT 18881 BEACH BLVD, HUNTINGTON BEACH, CA 92648 WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE CONICELLI TOYOTA DEALER LOCATED AT 1208 RIDGE PIKE, CONSHOHOCKEN, PA 19428; AND TRI-COUNTY TOYOTA DEALER LOCATED AT 15 D AND L DRIVE ROYERFORD, PA 19468; WHERE BOTH INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.