2012 SCION XB Complaints
View complaints related to 2012 SCION XB. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2012 SCION XB. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 SCION XB- VICTORVILLE, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 SCION XB- MISSION HILLS, CA
TAKATA RECALL I RECEIVED NOTICE OF RECALL REGARDING THE TAKATA AIR BAG IN MY 2012 SCION XB. I WENT TO THE LOCAL DEALER WHERE I PURCHASED THE VEHICLE AND WAS TOLD REPLACEMENT PARTS WOULD NOT BE AVAILABLE UNTIL SEPTEMBER 2017, AT THE EARLIEST. I THEN INQUIRED ABOUT BEING PROVIDED WITH A RENTAL CAR AND I WAS TOLD THERE IS A MONTH LONG WAITING LIST FOR A RENTAL FROM THEM. I ASKED IF THEY WOULD PICK UP THE COST FOR A RENTAL CAR FROM AN OUTSIDE RENTAL COMPANY AND THEY SAID THAT I WOULD HAVE TO DEAL DIRECTLY WITH TOYOTA REGARDING MY REQUEST. THIS IS AN ENTIRELY UNACCEPTABLE SITUATION, NOT TO MENTION EXTREMELY DANGEROUS. I AM DRIVING AROUND IN A CAR THAT HAS A KNOWN, POTENTIALLY FATAL FLAW, AND THE BEST SUGGESTION TOYOTA CAN PROVIDE IS " DON'T HAVE A PASSENGER IN THE FRONT PASSENGER SIDE OF YOUR CAR". I HAVE TO HAVE MY VEHICLE AVAILABLE TO TAKE PEOPLE WITH ME AT ALL TIMES. I DO NOT HAVE ANOTHER VEHICLE IN MY HOUSEHOLD TO DRIVE. I DEMAND TOYOTA CONTACT ME REGARDING PROVIDING A RENTAL VEHICLE IMMEDIATELY. IT SEEMS THIS IS THE LEAST TOYOTA CAN DO FOR VEHICLE OWNERS WHO ARE NOT AT FAULT IN ANY WAY REGARDING THIS MATTER. TOYOTA HAS KNOWN FOR YEARS THAT THEY WERE PURCHASING AND INSTALLING DEFECTIVE DEVICES IN MANY VEHICLES, NOW THEY MUST STEP UP TO THE PLATE AND MAKE IT RIGHT FOR CONSUMERS. ADDITIONALLY, THIS RECALL HAS SEVERELY EFFECTED THE RESALE VALUE OF MY VEHICLE. I AM RELUCTANT TO CONTACT AN ATTORNEY TO ASSIST IN PURSUIT OF MY DEMAND FOR A FREE RENTAL UNTIL MY CAR HAS BEEN SATISFACTORILY REPAIRED, BUT IF TOYOTA DOES NOT DO THE RIGHT THING, THEN THAT WILL BE MY NEXT STEP
Source: NHTSA WEB SITE -
2012 SCION XB- DESERT HOT SPRINGS, CA
TL* THE CONTACT OWNS A 2012 SCION XB. AFTER STARTING THE ENGINE, SMOKE WAS PRESENT COMING FROM THE DASHBOARD. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE OCCURRED DUE TO A FAULTY COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 SCION XB- MURRIETA, CA
TAKATA INFLATORS - WE RECEIVED A MAILED NOTICE FROM TOYOTA MOTOR SALES, USA, INC. ON FEB. 10, 2017 WITH NO FURTHER CORRESPONDENCE SINCE THAT TIME. IS THE NHTSA APPLYING ANY PRESSURE ON TOYOTA TO PROVIDE THE DEALERS WITH THE REQUIRED PARTS NEEDED TO ACCOMPLISH THE REPAIRS?
Source: NHTSA WEB SITE -
2012 SCION XB- SAN JOSE, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 SCION XB- BOYNTON BEACH, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/16/17*LJ *AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 SCION XB- SCOTTS VALLEY, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/11/17*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 SCION XB- SAN MATEO, CA
TAKATA RECALL NO REMEDY FOR UNSAFE AIR-BAG MORE THAN 6 MONTHS AFTER THE RECALL. I TRANSPORT DISABLED INDIVIDUALS USING THE SCION XB AND NOT BEING ABLE TO HAVE NYONE SIT IN THE FRONT PASSENGER SEAT MAKES IT DIFFICULT TO ASSESS AND COMMUNICATE WITH CLIENTS.
Source: NHTSA WEB SITE -
2012 SCION XB- ENFIELD, CT
WHILE PARKING SMOKE OR STEAM STARTED COMING FROM UNDER THE HOOD AND ME THINKING THE CAR WAS OVER HEATING PULLED THE HOOD RELEASE AND BEFORE I COULD OPEN THE HOOD FLAMES SHOOT FROM THE RIGHT FENDER. I RUN INTO HOME DEPOT AND YELL TO CALL THE FIRE DEPARTMENT AND ASK IF ANYONE HAS A FIRE EXTINGUISHER AND A YOUNG MAN CAME RUNNING OUT WITH A GOOD SIZE EXTINGUISHER AND PUT OUT THE RAPID GROWING FLAMES. THE FIRE DEPARTMENT REPORTED THAT THE FIRE WAS STARTED BY A SHORT CIRCUIT IN THE RIGHT FENDER.
Source: NHTSA WEB SITE -
2012 SCION XB- CHATSWORTH, CA
TL* THE CONTACT OWNS A 2012 SCION XB. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED, THE STEERING WHEEL WAS TIGHT, AND SMOKE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY. THE VEHICLE ERUPTED INTO FLAMES AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THEY WOULD SEND AN INSPECTOR; HOWEVER, NO ONE WAS SENT FOR A YEAR. THE INSURANCE COMPANY HAD A FIRE INSPECTOR WHO DIAGNOSED THAT THE NUMBER ONE CYLINDER ROD FRACTURED AND CAUSED A HOLE FOR OIL TO LEAK OUT OF, WHICH LED TO THE FIRE. THE FIRE CAUSED CATASTROPHIC FAILURE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE