SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SCION TC- EVANS, GA
THERE IS A TERRIBLE OIL CONSUMPTION PROBLEM WITH THIS CAR. MY DAUGHTER'S ENGINE BLEW UP BECAUSE OF IT. IF YOU DO NOT PLAN ON CHECKING YOUR OIL EVERY SINGLEDAY.DO NOT BUY THIS CAR. ALL I COULD GET FROM ANYONE IS THAT I WAS SUPPOSED TO TAKE IT TO THE DEALER WITH AN OIL PROBLEM. I AM NOT A MECHANIC HOW THE HECK WOULD I KNOW THAT? BE FOREWARNED....AND I AM A TOYOTA BUYER THROUGH AND THROUGH, I MIGHT SELL MY CARS AFTER THIS. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- DENVER, CO
I WAS DRIVING WITH MY SUNROOF OPEN. I HEARD A LOUD POP FOLLOWED BY A PIECE OF THE GLASS DEFLECTOR SHIELD FELL INTO MY VEHICLE, HITTING ME ON THE HEAD. I STOPPED AND LOOKED AT MY SUNROOF AND SAW A SPIDERWEB LIKE CRACK ON THE WIND DEFLECTOR WITH NO POINT OF IMPACT. THERE IS A RECALL ON THIS PART AS I AM TOLD BY A DEALERSHIP, SCION'S CORPORATE OFFICE, AND ONLINE. THE RECALL ID IS 50S. EVEN THOUGH THERE IS A RECALL THAT DESCRIBES EXACTLY WHAT HAPPENED TO MY VEHICLE, AND IT IS A DEFINITE SAFETY ISSUE IN REGARDS TO THE PART, I AM BEING TOLD THAT BECAUSE MY VIN NUMBER WAS NOT INCLUDED THAT THEY WILL NOT COVER THE COST OF REPLACING THE PART. I PUT IN A COMPLAINT AND DO HAVE A CASE NUMBER FOR IT IF NEEDED FOR INVESTIGATION. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- BURLESON, TX
MY 17 YEAR OLD DAUGHTER WAS DRIVING 30 MPH THROUGH AN INTERSECTION, ATTEMPTING A TURN, WHEN THE POWER STEERING WENT COMPLETELY OUT. SHE WASN'T ABLE TO COMPLETE TURN, ALMOST HAD A WRECK. SHE WAS COMPLETELY OVERWHELMED AND SCARED OUT OF HER MIND WHEN SHE MADE IT HOME(HER CALLS TO ME ON CELL WEREN'T COMING THROUGH FOR SOME REASON). WE PURCHASED THIS CAR USED, BUT HAD BEEN VERY WELL MAINTAINED AND HAD ONLY 24K MILES ON IT, SO DIDN'T THINK AN EXTENDED WARRANTY WAS NEEDED. UNFORTUNATELY, IT HAD 71K ON IT AT THE TIME OF INCIDENT. I HAVE SEEN MULTIPLE CASES OF THIS MAKE/MODEL WITH THIS SAME ISSUE. IS SOMEONE GOING TO HAVE TO DIE BEFORE THIS PART GETS RECALLED??? IT COULD'VE BEEN MY DAUGHTER! *JB
Source: NHTSA WEB SITE -
2005 SCION TC- HARRISBURG, PA
TL* THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT HE ATTEMPTED TO OPEN THE REAR HATCH AND THE HANDLE MECHANISM FRACTURED AND BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- HARVEY, LA
TOYOTA SETTLED A CLASS ACTION LAWSUIT FOR 2006 SCION XB WINDSHIELDS, BUT WON'T ADDRESS OTHER YEARS. THE WINDSHIELDS ARE DEFECTIVE AND BREAK. HERE ARE MY 2008 SCION XB WINDSHIELD PROBLEMS FOR THE RECORD. IN 09/2010 WITH 20,000 MILES, MY 1ST WINDSHIELD CRACKED AND HAD TO BE REPLACED. IN 05/2013 WITH 32,715 MILES, MY 2ND WINDSHIELD CRACKED AND HAD TO BE REPLACED. THIS MAKES MY 3RD WINDSHIELD. BOTH TIMES A LONG ODD "L" SHAPED CRACK, COVERED A LARGE PORTION OF THE WINDSHIELD. THIS MADE VISIBILITY AND DRIVING IMPOSSIBLE AND UNSAFE. *TT
Source: NHTSA WEB SITE -
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2008 SCION XB- TOBYHANNAH, PA
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACTS FRONT PASSENGER SIDE OF THE VEHICLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- LOS ANGELES, CA
I WAS ON A FOURWAY STOP AT 36 ST AND 7TH AVE THE CAR TO MY LEFT ON THE DRIVER SIDE RAN THE STOP SIGN AND I HIT THE CAR ON THE BACK PASSENGER DOOR. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- MARLTON, NJ
I HIT A DEER AND THE HOOD BUSTED, THE BATTERY BUSTED AND THE RADIATOR BUSTED. ROCCO'S COLLISION IN TURNERSVILLE LIED, PROGRESSIVE IN MOUNT LAUREL LIED, COPART IN TRENTON OR GLASSBORO GOT IT FROM A AUTO IN SEWELL NEW JERSEY. THESE 4 PLACES SPUN MY CAR IN A CIRCLE PRETENDING TO FIX IT, WHILE THEY STOLE PARTS AND PRETENDED IT WAS A TOTAL LOSS. IT WAS LESS THAN 1000 DOLLARS REPORTED AS $8500 IN DAMAGE. I LOST $17,000 AND GOT PAID $10,300....THEY EVEN STOLE THE DEDUCTIBLE AND FIXED NOTHING. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- MONTGOMERY, TX
THE REAR TRUNK HATCH MOLDING PANEL BROKE OFF AND THE ELECTRICAL CORD WITH LATCH RELEASE IS UNSECURED AND DANGLING. IT HAS TO BE SECURED TO CAR WITH TAPE BUT THAT COVERS BRAKE LIGHT. I'VE BEEN PULLED COUNTLESS TIMES HERE IN TEXAS AND MOST TROOPERS INFORM ME THAT IT "IS A SAFETY HAZARD AND UNSAFE". THERE ARE THOUSANDS OF SCION TX AND XBS FROM 2005-2011 WITH THE SAME PROBLEM AS SEEN IN THIS FACEBOOK PAGE AND PETITION FOR RECALL. HTTP://WWW.FACEBOOK.COM/PAGES/SCION-TC-AND-XB-DEFECTIVE-TRUNK-HATCH-HANDLE I HAVE VISITED MULTIPLE SCION TOYOTA SERVICE CENTERS AND CONTACTED CUSTOMER SERVICE BY PHONE. SCION WILL NOT REPLACE PART WITH THE RE-ENGINEERED/ IMPROVED SCION PART OR COVER THE COST OF REPAIR/INSTILLATION UNLESS YOU QUALIFY FOR "CUSTOMER LOYALTY" AND HAVE SERVICED YOUR VEHICLE AT SCION DEALERSHIP SERVICE CENTER. THEY WILL NOT MAKE A RECALL; DENYING IT IS A SAFETY ISSUE WHICH IS CONTRARY TO WHAT THE TEXAS POLICE DEPARTMENT SAYS. *TR
Source: NHTSA WEB SITE -
2006 SCION XA- SAN PEDRO , CA
TL* THE CONTACT OWNS A 2006 TOYOTA SCION XA. THE CONTACT STATED THAT THERE WAS A SMALL FIRE THAT ERUPTED IN THE ENGINE WHILE DRIVING 35 MPH. THE CONTACT MERGED OFF THE ROADWAY AND OPENED THE HOOD TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT HAD NOT BEEN REPAIRED OR DIAGNOSED TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 49,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE