SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SCION XB- MARTINEZ, CA
I OWN 2005 SCION XB FIRST INCIDENT -THURSDAY EVENING 6:30 PM, JULY 11, 2013 IN MARTINEZ, CALIFORNIA I WAS DRIVING ON THE CITY STREET AT ABOUT 25 MPH. THE CAR SUDDENLY ACCELERATED BY ITSELF TO 40-45 MPH. I BRAKED (FOOT BRAKE, HAND BRAKE & USING GEAR) BEFORE ALMOST HITTING THE CAR IN FRONT OF ME. LUCKILY IT STOPPED WITH A LOUD BRAKING NOISE; I ENDED UP CLOSE TO THE SIDE OF THE STREET BUT STILL NOT CLEAR FROM THE TRAFFIC LANE. I TRIED TO RESTART AND MOVE OUT OF THE WAY BUT THE ACCELERATION SOUND WAS HORRIBLE AND THE GEAR WAS LOCKED UP. I OPENED THE HOOD AND CHECKED THE ACCELERATOR CABLE, FLIPPING THE SPRING LOADED CABLE BACK AND FORTH, AND IT SEEMED TO BE LOOSE ON THE CABLE SPOOL. I THEN RE-STARTED THE CAR, BUT IT WAS STILL REVVING VERY FAST, SO I TURNED IT OFF AND CONTINUED FLIPPING THE ACCELERATOR CABLE UNTIL IT APPEARED TO BE TIGHTER. WHEN I RE-STARTED IT THIS TIME IT WAS RUNNING NORMALLY AT REDUCED RPMS ABOUT 30 MINUTES AFTER THE INCIDENT. I DROVE BACK HOME SLOWLY (ONE MILE AWAY) ON THE CITY STREETS. I DROVE IT SLOWLY TO AUTO SHOP THE NEXT DAY. CHECKED BY MTZ AUTOMOTIVE IN MARTINEZ, CALIFORNIA ON FRIDAY, JULY 12, 2013. THEY FOUND NO PROBLEM. BUT I AM SCARED TO DRIVE. DO NOT KNOW WHAT TO DO. CHECKING ONLINE AND FOUND YOUR WEBSITE. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- CHARDON , OH
TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED THE SUN ROOF EXPLODED AND GLASS FRAGMENTS SCATTERED INSIDE AND OUTSIDE OF THE VEHICLE. THE PIECES OF GLASS SCRATCHED THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A COLLISION CENTER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 SCION XD- GUAYANILLA, PR
2010 TOYOTA SCION XD. CONSUMER WRITES IN REGARDS TO VEHICLE OIL AND OIL FILTER ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS EMITTING BLUE SMOKE.
Source: CONSUMER LETTER -
2005 SCION XB- FORT WORTH, TX
MY SCION SB HAS HAD THE REAR HATCH LOCK, AND LIGHTING WITH LICENSE PLATE BREAK 5 TIMES, SCION DEALER DID IT FIRST AND CHARGED $599.00. SINCE THEN I HAVE BOUGHT THE PARTS AND DID THE WORK MYSELF. *TR
Source: NHTSA WEB SITE -
2013 SCION FR-S- MYRTLE BEACH, SC
TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THE FRONT DRIVERS SIDE SEAT BELT CANNOT BE ADJUSTED AND IT WAS RUBBING ACROSS HIS NECK. THE MANUFACTURER STATED THAT WAS HOW THE VEHICLE WAS DESIGNED. THE CONTACT STATED HE WAS SIX FEET TALL AND THAT AFFECTED ANYONE SIX FEET OR TALLER VS. SOMEONE WHO WAS SHORTER THAN HIM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40 AND THE CURRENT MILEAGE WAS 215. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 SCION TC- WARM SPRINGS, GA
WHILE DRIVING DOWN THE ROAD AT ABOUT 10-15 MPH (GOING VERY SLOWLY BECAUSE IT WAS A DIRT ROAD), I HEARD AN EXTREMELY LOUD POP WHICH SOUNDED LIKE A GUNSHOT. IMMEDIATELY STOPPING TO INSPECT, I DISCOVERED THAT THE MOONROOF HAD SHATTERED COMPLETELY. THE WEBBING OF THE BROKEN GLASS WAS MORE CLEARLY VISIBLE FROM THE INSIDE THAN THE OUTSIDE. THERE WAS ABSOLUTELY NO SIGN OF ANY IMPACT. NO OTHER CARS WERE AROUND ANYWHERE AND NOTHING THAT COULD HAVE HIT THE GLASS. AS I CONTINUED TO DRIVE HOME, THE PIECES BEGAN TO FALL INTO THE BACK PASSENGER SEAT AND FINALLY THE WHOLE THING STARTED TO FALL INSIDE. I CALLED A LOCAL TOYOTA DEALERSHIP AND THEY TOLD ME A GLASS REPLACEMENT WOULD BE $1158.00. I HAD PREVIOUSLY NOTICED THAT IN MY DAILY DRIVING, WHENEVER THE CAR STRUCTURE FLEXED IN ANY WAY (AS IN ON UNEVEN TERRAIN AND SOMETIMES EVEN ON HIGHWAY OR INTERSTATE DRIVING), I WOULD OCCASIONALLY HEAR POPPING SOUNDS AS IF THERE WAS SOME TYPE OF STRAIN ON THE FRAME. I SUSPECT SOME TYPE OF MANUFACTURER DEFECT, ESPECIALLY SINCE I SEE THAT OTHER PEOPLE HAVE EXPERIENCED THE SAME TYPE PROBLEM WITH THE MOONROOF OR SUNROOF EXPLODING WITHOUT CAUSE. ON A DIFFERENT NOTE, THE REAR HATCH LIFT KEEPS FALLING OFF. IN CALLING TOYOTA TO COMPLAIN ABOUT THE MOONROOF ISSUE, I WAS INFORMED THAT THEY DID ISSUE A WARRANTY ENHANCEMENT FOR THE HATCH LIFT. I HAD RECEIVED NO INFORMATION IN THE MAIL ABOUT THE ENHANCEMENT, BUT THE REPRESENTATIVE SAID IT MUST BE BECAUSE THE VEHICLE WAS STILL REGISTERED UNDER THE PREVIOUS OWNER IN THEIR SYSTEM. DON'T KNOW HOW THAT HAPPENED SINCE WE PURCHASED FROM A DEALERSHIP AND HAVE THE TITLE. *TR
Source: NHTSA WEB SITE -
2007 SCION TC- LANSDALE, PA
I PURCHASED MY CAR NEW FROM THE DEALERSHIP AND MY FIRST OIL CHANGES I WENT TO THE DEALERSHIP BECAUSE OF OIL CONSUMPTION AND THEY SAID IT WAS NORMAL FOR THE CAR TO USE 1 QUART FOR EVERY 1200 MILES. EVERY MECHANIC I HAVE SPOKEN TO SAID TO ME THAT IS NOT NORMAL FOR A NEW CAR USED FOR DAILY DRIVING. NOW I'M AT 73K MILES AND I HAVE RECORDS OF EVERY OIL CHANGE BEING DONE AT EVERY 3K MILES AND BETWEEN OIL CHANGES I HAVE TO PUT IN AT LEAST 4 TO 5 QUARTS IN BETWEEN AND NOW I HAVE A ROD KNOCK SOUNDS LIKE A BEARING DUE TO NO OIL IN THE CAR WHEN I CHECKED RIGHT BEFORE MY NEXT OIL CHANGE. I RESEARCHED THE INTERNET AND REALIZED THAT THIS IS VERY COMMON AND TOYOTA IS AWARE OF THE OIL CONSUMPTION ISSUE ON THESE ENGINES BUT HAS NOT ISSUES A RECALL JUST A TSB. SINCE THE ENGINE BURNED OIL SO THAT IT WAS EMPTY I BELIEVE THAT IS A PRODUCT DEFECT (COVERED UNDER WARRANTY) AND THE TSB SHOWS THAT ITS A PISTON ROD BEARING ISSUE IN THE 2AZ-FE ENGINE. I ALSO BELIEVE THAT TOYOTA IS TAKING ADVANTAGE OF THE CONSUMER BY STATING THAT IT IS NORMAL TO HAVE 1QUART OF OIL LOSS PER EVERY 600-1200 MILES. THAT DOES NOT EVEN MAKE SENSE FOR A NEW CAR WITH A MODERN ENGINE AND ITS IN THE USERS MANUAL. THIS IS HAPPENING TO ALOT OF PEOPLE AND ITS BETWEEN 50K TO 100K MILES WHEN THE WARRANTY EXPIRES. BECAUSE OF THIS THE TOYOTA DEALERSHIP TOLD ME THAT I NEED A NEW ENGINE AND THEY WONT HELP ME. THEY ARE MAKING MONEY FROM THIS ENGINE DEFECT AND ARE TAKING FULL ADVANTAGE OF IT WITHOUT PLACING A RECALL ONLY A TSB. REFERENCES: HTTP://WWW.RAV4WORLD.COM/FORUMS/96-4-3-GENERAL/68762-RAV-DRINKING-OIL.HTML HTTP://WWW.SCIONLIFE.COM/FORUMS/SHOWTHREAD.PHP?T=209859 HTTP://WWW.SCIONLIFE.COM/FORUMS/SHOWTHREAD.PHP?T=123401. *TR
Source: NHTSA WEB SITE -
2004 SCION XB- FALLS VILLAGE, CT
MY SON WAS DRIVING OUR 2004 SCION XB WHEN THE ACCELERATOR GOT STUCK. HE TRIED THE BRAKES BUT COULD NOT STOP OR EVEN SLOW THE CAR DOWN. HE REAR-ENDED ANOTHER CAR AND THE ENGINE WAS STILL RACING. THE ONLY THING THAT STOPPED THE ACCELERATION WAS TURNING THE IGNITION OFF. THIS MORNING WHEN THE TOW TRUCK OPERATOR STARTED THE CAR, THE ENGINE IMMEDIATELY BEGAN RACING, AND HE QUICKLY SHUT IF OFF. *TR
Source: NHTSA WEB SITE -
2008 SCION TC- RANCHO SANTA MARGARITA, CA
I WAS OPENING MY TRUNK AND THE HANDLE LATCH AND LIGHT CASE FELL RIGHT OFF. I AM NOT A VERY STRONG INDIVIDUAL SO HOW THIS WOULD HAPPEN TO ME COMPLETELY STUMPS ME. SINCE THIS INCIDENT I HAVE NOTICED THIS EXACT PROBLEM ON MORE AND MORE SCION TC'S. I BELIEVE THIS IS A STRUCTURAL BODY ISSUE THAT THE COMPANY SHOULD ADDRESS.
Source: NHTSA WEB SITE -
2013 SCION FR-S- BRENTWOOD, TN
MY DIRECT INJECTOR COLLAR ENDED UP DAMAGED/MISSING COMPLETELY, ORIGINALLY RESULTING IN A VIOLENT "FIRECRACKER" POPPING SOUND UNDER MODERATE THROTTLE ACCELERATION, DUE TO THE ECU WITH FAULTY PROGRAMMING. THIS IS THE 2ND TIME WITHIN A MONTH OF THIS HAPPENING TO BOTH DIRECT INJECTORS. THIS ISSUE IS CAUSING FUEL TO LEAK/MISFIRE FROM THE INJECTOR CAUSING THE VEHICLE TO RUN EXTREMELY LEAN, WHICH CAN LEAD TO ACCELERATED ENGINE WARE AND (WORST CASE SCENARIO) ENGINE DETONATION AND HAS HAPPENED TO ANOTHER PERSON ALREADY. *TR
Source: NHTSA WEB SITE