SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SCION XB- FREEMONT, CA
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED AFTER HAVING HIS VEHICLE IN FOR ROUTINE SERVICE CHECK THE MECHANIC ADVISED HIM THAT THE WIRING HARNESS ON THE FRONT DRIVER AND PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HE WAS WAITING FOR A RESPONSE FROM THEM. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SCION TC- SCOTTSBURG, IN
I WAS DRIVING WEST ON HIGHWAY 160 TOWARD MY HOME, WHEN A BUCK (DEER), RAN OUT INTO THE ROAD. I SWERVED TO MISS IT AND THEN HIT A TREE HEAD ON. I HIT THE BRAKES AT AROUND 45 MILES PER HOUR. THE CAR COLLIDED INTO THE TREE HEAD ON. THE FORCE FROM THE CRASH MADE ME HIT MY HEAD AGAINST THE STEERING WHEEL TWO TIMES. MY HEAD, NECK, AND BACK HURT INSTANTLY. NONE OF THE AIRBAGS DEPLOYED AT ALL. I HAVE WITNESSES WHO STOPPED AND CALLED 911. WHEN THE FIRE DEPARTMENT, EMS, AND POLICE GOT TO THE WRECK THEY SAID THEY COULD NOT BELIEVE THE AIRBAGS DID NOT DEPLOY. THE WHOLE FRONT END OF MY CAR WAS SMASHED IN. I WAS THEN TAKEN TO THE HOSPITAL. I HAVE A SEVERE CONCUSSION AND THE TRAUMA CAUSED MY BRAIN THE COLLIDE WITH MY SKULL, BOUNCING IT FROM ONE SIDE TO THE OTHER. I STAYED IN THE HOSPITAL FOR ALMOST TWO WEEKS AND AM NOW IN SOUTHERN INDIANA REHAB HOSPITAL HAVING TO HAVE PHYSICAL THERAPY. THERE WAS OVER $8,000 IN DAMAGE TO THE FRONT END OF THE CAR. THE DAMAGES TO MYSELF AND TO THE CAR PROVES THAT THE IMPACT FROM THE COLLISION SHOULD HAVE DEPLOYED THE AIRBAGS. WHEN WE BOUGHT THIS CAR, THE SALES GUY KEPT TELLING US HOW SAFE THE CAR WAS AND ABOUT THE FIVE STAR RATING. I WANTED A SAFE CAR AND FELT GOOD ABOUT BUYING THE CAR. I ONLY HAD IT FOR ABOUT 3 1/2 MONTHS BEFORE THE WRECK OCCURRED. THERE WERE ONLY 5112 MILES ON THE CAR. SOMETHING NEEDS TO BE DONE ABOUT THE AIRBAGS. I AM STILL DEALING WITH THE EFFECTS FROM THIS WRECK TODAY. PLEASE HELP! I DO NOT WANT THIS TO HAPPEN TO ANYONE ELSE. *TR
Source: NHTSA WEB SITE -
2005 SCION XB- JACKSONVILLE, FL
BY 2011, BOTH BACK WINDOWS INOPERABLE (MOTOR BURNED OUT DUE TO ELECTRICAL ISSUES) AND I AM HAVING ISSUES WITH THE AIR CONDITIONING AND ELECTRICAL DASH DISPLAY. THE DEALER (AVENUES TOYOTA IN JACKSONVILLE, FL) SAID THERE ARE NO RECALLS AND INSTRUCTED ME TO CALL TOYOTA DIRECTLY ABOUT THE PROBLEM. THE DEALER WANTS TO CHARGE ME $500 EACH TO REPLACE THE MOTOR IN BOTH BACK WINDOWS AND CLAIMS THERE ARE NO ISSUES THAT THEY ARE AWARE OF AT THIS TIME. I FOUND NUMEROUS CLAIMS ON THE INTERNET TO SUBSTANTIATE THAT THIS IS NOT AN ISOLATED CASE AND THE ELECTRICAL ISSUES EXTEND THROUGHOUT THE TOYOTA LINE DURING THE TIME THE VEHICLE WAS MANUFACTURED. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- CYPRESS, TX
THE THROTTLE BODY STUCK OPEN CAUSING IT TO REV TO EXCESSIVE RPMS AND THEN WOULD FINALLY DIE. THIS HAPPENED WHILE DRIVING AT HIGHWAY SPEED IN 7/08. THE THROTTLE BODY WAS REPLACED AND THEN ONCE AGAIN IT FAILED, THIS TIME STICKING CLOSED CAUSING THE CAR TO DIE IN AN INTERSECTION. THIS WAS IN 3/11 (THIS YEAR) WITH ONLY 73K ON IT TOTAL MILES ( ONLY 30K ON THIS THROTTLE BODY). WHEN WE RECEIVED THE NEW PART THIS TIME, IT HAD BEEN OBVIOUSLY REDESIGNED WITH A VENT ALLOWING CORROSION NOT TO OCCUR. THIS IS A REAL HAZARD WHEN YOU HAVE NO CONTROL OVER ENGINE SPEED WHILE DRIVING. WITH THE REDESIGNED PART ( A TOYOTA/SCION PART) IT IS OBVIOUS THIS WAS A "KNOWN" PROBLEM, YET NO RECALL WAS EVER ISSUED OR RECEIVED. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- OAK CREEK, WI
FRONT WINDSHIELD DEVELOPED AN 'L' SHAPED CRACK FROM THE TOP CENTER OF THE WINDSHIELD BEHIND THE REARVIEW MIRROR EXTENDING TO THE PASSENGER SIDE. AT FIRST I THOUGHT SOMETHING HIT IT ON MY WAY HOME AND FOR SOME REASON I DIDN'T NOTICE... WHEN I INSPECTED IT, THERE WAS NO SIGN OF ANYTHING HITTING IT, NO DING NO ANYTHING, IT SEEMED TO JUST APPEAR OVERNIGHT. I TOOK IT TO THE DEALER ONLY TO BE TOLD THAT I HAD GONE OVER THE 36000 MILE BUMPER TO BUMPER WARRANTY BY A COUPLE HUNDRED MILES. I LOVE MY CAR, BUT THE MORE I READ THE MORE DISCOURAGED I GET. IT SEEMS IF I PAY TO REPLACE THE WINDSHIELD, IT WILL ONLY BREAK AGAIN. IF I DON'T HAVE IT REPLACED, I COULD BE DECAPITATED OR CRUSHED IN AN ACCIDENT. FOR ONLY HAVING 36700 MILES THAT SHOULDN'T HAVE HAPPENED UNPROVOKED. *TR
Source: NHTSA WEB SITE -
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2006 SCION TC- MANCHESTER, NH
I WAS DRIVING UP SPRUCE STREET IN MANCHESTER NH. AS I WENT THROUGH A GREEN LIGHT AT THE CORNER OF SPRUCE ST AND BEECH ST, I WAS INVOLVED IN AN ACCIDENT THAT I WAS NOT AT FAULT FOR, BY SOMEONE WHO WAS NOT PAYING ATTENTION AND WENT THROUGH A RED LIGHT, AS I WAS GOING THROUGH MY GREEN LIGHT. I WAS HIT VERY HARD (ALL THE IMPACT WAS TO THE FRONT OF MY VEHICLE) AND I AM THANKFUL I HAD MY SEAT BELT ON BECAUSE MY AIRBAGS DID NOT DEPLOY. THE DAMAGE TO THE FRONT END OF MY VEHICLE WAS SO BAD MY CAR WAS ALMOST TOTALED ($7,200 IN REPAIRS). I WAS TOLD BY THE COLLISION CENTER THAT "THERE ARE MANY FACTORS THAT GO INTO THE AIR BAGS DEPLOYING AND NOT DEPLOYING" I ALMOST FELT AS THOUGH I WAS BRUSHED OFF FOR SOMETHING THAT COULD HAVE CAUSED ME MY LIFE. THERE STILL HAS NOT BEEN ANYTHING DONE WITH MY AIRBAGS, I WAS ONLY TOLD THAT THEY "SHOULD" BE FINE. *TR
Source: NHTSA WEB SITE -
2010 SCION XB- RUSK, TX
TL*THE CONTACT OWNS A 2010 TOYOTA SCION XB. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON AN INCLINE WITH THE EMERGENCY BRAKE ENGAGED YET, THE VEHICLE ROLLED AWAY INDEPENDENTLY, CRASHING INTO A TREE. THE FRONT END OF THE VEHICLE AND THE UNDERCARRIAGE WERE DAMAGED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE BRAKE FAILURE WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 9,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION TC- NEEDVILLE, TX
I OWNED A 2006 SCION TC. IT WAS RECENTLY TOTALED IN AN ACCIDENT WITH OVER 11,000 DOLLARS WORTH OF DAMAGE. THE IMPACT WAS ON THE PASSENGER FRONT QUARTER PANEL AND REAR PASSENGER PANEL. THE IMPACT ALSO WAS ON THE BUMPER. THIS IS THE FOURTH IMPACT ON THE FRONT AND NO AIRBAGS HAVE EVER DEPLOYED. THANKFULLY, EVERYONE INVOLVED IN THE ACCIDENT WAS NOT SERIOUSLY INJURED. *KB
Source: NHTSA WEB SITE -
2008 SCION XD- PERRYVILLE, MD
TL* THE CONTACT OWNS A 2008 SCION XD. THE CONTACT WAS ATTEMPTING A TURN WHILE DRIVING 5 MPH WHEN THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A BUILDING. THE BRAKES FAILED TO BRING THE VEHICLE TO A COMPLETE STOP. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,190 AND THE CURRENT MILEAGE WAS 3,195. UPDATED 10/11/11 *BF UPDATED 3/28/12 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- TEMPLE, TX
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ALL OF THE SERVICE LIGHTS ON THE INSTRUMENT PANEL BEGAN TO ILLUMINATE AND THE ELECTRONIC POWER ASSIST FAILED. AS A RESULT, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, WHERE IT STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE BATTERY DIED. THE BATTERY WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY TWO MONTHS LATER. THE VEHICLE WAS NOT YET TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE