SCION Complaints

TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT WAS DRIVING 60 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE. THE VEHICLE ABNORMALLY ACCELERATED FROM 60 TO 70 MPH. THE ACCELERATED PEDAL HAD BECOME STUCK IN THE OPEN THROTTLE POSITION AND WOULD NOT RELEASE. THE CONTACT STATED HE HAD PREVIOUSLY EXPERIENCED THE FAILURE AND WAS ADVISED NY THE DEALER THAT THE PEDAL MOST LIKELY HAD BECOME STUCK UNDER THE FLOOR MAT CAUSING IT NOT TO RELEASE. THE MANUFACTURER WAS NOT CONTACTED ON EITHER OCCASION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 49,600.

I OWN 2008 SCION XB WHICH CURRENTLY HAS 87000 MILES ON IT. 4 WEEKS AGO TODAY I WAS PULLING OUT OF MY DRIVEWAY AND FROM 1ST GEAR TO SECOND GEAR THE CAR JERKED HARD AND ALL VSA, ABS, CHECK ENGINE LIGHTS CAME ON, AND CAR WOULDN'T SHIFT OUT OF GEAR AND STEERING BEGAN TO ACT FUNNY. I HAD VEHICLE TOWED TO MECHANIC IN FEAR OF DRIVING IT ANT FURTHER. MECHANIC RAN DIAGNOSTIC ON CAR AND CODE READ TRANSMISSION SENSOR NO GOOD. THEY REPLACED AND PROBLEM IS STILL OCCURRING, LIGHTS ON AS WELL. MECHANIC HAD 3 OTHER MECHANICS COME AND EVALUATE AND AS WELL INQUIRED WITH LOCAL TOYOTA DEALERSHIP WHO SUGGESTED ONLY THAT IT MAY BE WIRING HARNESS BELOW BATTERY WHICH IS A RECURRING PROBLEM, ALSO THAT THEY WOULD GLADLY LOOK AT THE CAR FOR 90 PER HOUR! MECHANICS LOOKED AT HARNESS AND ALL LOOKED TO BE IN GOOD WORKING SHAPE. THE CAR IS STILL PARKED AND NOT REPAIRED 4 WEEKS LATER. *TR

I HAVE A 2006 TOYOTA SCION TC AND THE REAR HATCH HANDLE HAS COMPLETELY COME OFF FOR THE 4TH TIME IN 5 YEARS. THE FIRST TIME IT WAS COVERED UNDER WARRANTY, THE 2ND AND 3RD TIME IT WAS COVERED BY THE DEALERSHIP AS A COURTESY BUT, AS THE CAR IS OUT OF WARRANTY, THEY WANT TO CHANGE ME $260. JUDGING BY WHAT I HAVE READ, THERE IS CERTAINLY A PROBLEM IN THE DESIGN TO EXPECT TWO CLIPS TO HOLD A PIECE OF PLASTIC THAT IS DIRECTLY IN FRONT OF THE LATCH THAT OPENS THE TRUNK. THERE IS A TSB IN JANUARY THIS YEAR THAT COVERS THE BACK DOOR HANDLE GARNISH THAT IS LOOSE OR BROKEN, BUT MY DEALERSHIP SAYS THAT IS NOT THE SAME. FOR ME TO SPEND MONEY ON AN OBVIOUS TOYOTA MANUFACTURING PROBLEM THAT WILL OCCUR AGAIN IS RIDICULOUS. I HAVE IT TAPED ON WITH DUCT TAPE THAT IS REALLY A NICE COLOR. HOW DO I GET SATISFACTION FROM TOYOTA? IS THERE A TSB THAT I CAN'T FIND? *TR

TL*THE CONTACT OWNS A 2008 SCION TC. WHENEVER HE TRIED TO STOP HIS VEHICLE AND DEPRESS THE BRAKE PEDAL IT MADE A CLICKING NOISE AND SNAPPED BACK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A REPRESENTATIVE INSPECTED, TEST DROVE IT AND COULD FEEL THE BRAKES CLICK AND SNAP BACK. HE STATED THAT THERE WAS NO SAFETY ISSUE AND THE FAILURE WAS NORMAL ON ALL VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,800.

I OWN A SCION XA, MY DEALER INSISTS THERE IS NOTHING WRONG. THE CAR LUNGES AND SUDDENLY ACCELERATES AND SOMETIMES, IT IS HARD TO GET IT TO SLOW BACK DOWN THE TACHOMETER LUNGES PAST 4. I DO NOT HAVE FLOOR MATS. THE DEALER INSISTS IT IS ME NOT THE CAR. THIS CAR ACCELERATES SUDDENLY AND IT HAS HAPPENED SEVERAL TIMES. SOMETHING IS DEFINITELY WRONG WITH THIS CAR. ONE TIME I COULDN'T CONTROL THE SPEED AT ALL NOR WOULD THE BRAKES WORK. I AM NOT MAKING THIS UP. *TR

THE TRUNK HATCH HANDLE OF MY 2005 SCION TC BROKE OFF ONE DAY WHEN OPENING THE TRUNK HATCH. THE TRUNK HANDLE IS NEEDED IN OPENING THE TRUNK. IT HAS AN ELECTRONIC BUTTON RELEASE THAT MUST BE PRESSED AT THE SAME TIME THAT THE TRUNK IS LIFTED. THE HANDLE BROKE OFF THE CAR WITHOUT WARNING AND WITH ONLY NORMAL USE. UPON INSPECTION OF THE PART I AND SEVERAL MECHANICS (INCLUDING TOYOTA TECHNICIANS) DETERMINED THAT THE PART IS FLIMSY AND OF POOR DESIGN. TOYOTA TECHNICIANS ALSO ADMIT THAT THIS IS A COMMON FAILURE. IT IS A PART USED TO RAISE THE WHOLE TRUNK HATCH AND IS MOUNTED TO THE CAR WITH WEAK PLASTIC. I HAVE SEARCHED ONLINE FORUMS AND HAVE SEEN MANY PEOPLE HAVE EXPERIENCED THE SAME FAILURE. ALTHOUGH SINCE MOST HAD THEIR HATCH HANDLE BREAK IN THE FIRST 3 YEARS (COVERED UNDER WARRANTY), THE PROBLEM HAS NOT BEEN SPECIFICALLY ADDRESSED. IT IS A PROBLEM FOR THOSE OF US THAT HAVE FAILURES OUTSIDE OF THE WARRANTY PERIOD BECAUSE THE PART HAS NOT BEEN OFFICIALLY DETERMINED TO BE DEFECTIVE. I HAVE HAD THE PART REPLACED AT MY LOCAL DEALERSHIP. I HAVE TRIED TO GET THE TOYOTA DISTRIBUTORS TO DETERMINE THIS PART DEFECTIVE, BUT THEY DENY MY CLAIM SAYING IT IS OUTSIDE THE WARRANTY. BEING COVERED UNDER WARRANTY IS NOT THE ISSUE. I WOULD LIKE THIS PART TO BE DETERMINED DEFECTIVE SO THAT IF I OR OTHER OWNERS FIND IT BREAKS OFF IN THE FUTURE IT IS REPLACED BY TOYOTA AS IT IS AN ESSENTIAL PART OF THE NORMAL FUNCTIONING OF THE CAR. *TR

TRAVELING AT POSTED SPEED ON CURVED ROAD IN RAIN. APPLIED BRAKES COMING INTO THE TURN, BUT TIRES LOST TRACTION AND VEHICLE SPUN AROUND AND SLID ONTO A DIRT EMBANKMENT WITH SHRUBS AND SMALL TREES. NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED AND I HIT MY HEAD AGAINST THE DRIVER'S SIDE WINDOW. I DO NOT BELIEVE THE TIRES THAT ARE PROVIDED ARE SUITABLE FOR WET PAVEMENT. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED WHILE DRIVING AT 70MPH, THE FRONT PASSENGER TIRE EXPERIENCED TREAD SEPARATION. THE CONTACT WAS INFORMED BY HIS ROADSIDE ASSISTANCE THAT THE CV BOOT WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING REPAIRS AND FURTHER DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 47,779.

TL* THE CONTACT OWNS A 2009 TOYOTA SCION XB. THE CONTACT STATED SHE BELIEVED THE FOAM THAT HELD THE FRONT AND SIDE WINDOWS TO THE VEHICLE WERE DESIGNED TOO WIDE. WHEN STOPPED AT A TRAFFIC STOP, THE CONTACT WAS UNABLE TO SEE OUT THE WINDOW BECAUSE THE FOAM WAS OBSTRUCTING HIS VIEW. THE CONTACT STATED HE BARELY MISSED A CRASH THREE TIMES DUE TO THE FLAW. THE MANUFACTURER ADVISED THAT HE WOULD BE SENT A LETTER IN REGARDS TO HIS COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.

TL*THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED THAT THE REAR SEATS WERE EXTREMELY COVERED WITH RUST. THE CONTACT WAS CONCERNED THAT THE SEATS WERE FATIGUED AND WOULD NOT HOLD UP IN THE EVENT OF AN ACCIDENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE RUST WAS CAUSED BY THE ELEMENTS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS 7,657. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.