SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 SCION XB
    - NEW ROCHELLE, NY

    A CRACK IN THE WINDSHIELD HAS APPEARED. IT IS ABOUT 12' LONG, IN A SLIGHT "L" SHAPE, STARTING ON THE PASSENGER SIDE NEAR THE TOP. THERE WAS NO IMPACT BY PEBBLES OR ICE OR ANYTHING. THE CAR IS A MONTH OLD TODAY, AND HAS ABOUT 1900 MILES ON IT. *TR

    Source: NHTSA WEB SITE
  • 2010 SCION XB
    - HOUSTON, TX

    BRAKE PEDAL FEELS SPONGY. IT FEELS LIKE THERE IS AIR INSIDE THE HYDRAULIC SYSTEM. THE CAR TAKES LONGER TO STOP TIME TO TIME. THE BRAKING IS INCONSISTENT. THIS IS A VERY BIG SAFETY PROBLEM IN THIS CAR. *TR

    Source: NHTSA WEB SITE
  • 2007 SCION TC
    - LEVITTOWN, PA

    DRIVING ON DRY ROAD AT APPROX. 35 MPH BEGAN BRAKING TO MAKE TURN INTO A PARKING LOT. ROAD SURFACE WAS SOMEWHAT ROUGH BUT NOT EXTREMELY. BRAKES FAILED TO RESPOND SO I PUSHED PEDAL TO THE FLOOR AND THEY GRADUALLY SLOWED THE CAR. I WAS NOT DRIVING AT AN EXCESSIVE SPEED NOR BEING CARELESS. AS I TURNED INTO THE PARKING LOT AT AN EXCESSIVE SPEED I ALMOST HIT A VEHICLE THAT WAS WAITING TO PULL OUT ON TO THE HIGHWAY. DUE TO TRAFFIC CONDITIONS AND THE SHOCK OF WHAT WAS HAPPENING I COULD NOT SAFELY CHANGE MY DIRECTION OF TRAVEL AND WAS COMMITTED TO COMPLETING THE TURN INTO THE PARKING LOT. *TR

    Source: NHTSA WEB SITE
  • 2009 SCION XB
    - HARRISON, OH

    WHILE AT A DRIVE THRU AND FOOT FIRMLY ON THE BRAKE MY 2009 SCION XB SURGED BY RELEASING THE PRESSURE ON THE BRAKE, I QUICKLY REMOVED MY FOOT AND REAPPLIED PRESSURE AND IT DID IT AGAIN AT A STOP LIGHT SAME OCCURRENCE. VEHICLE AT BOTH THESE TIMES WAS NOT IN MOTION. I TOOK IT TO THE DEALERSHIP TO ASK IF PROBLEMS HAD BEEN REPORTED AS BOTH THESE INSTANCES HAPPENED WITHIN MINUTES OF EACH OTHER AND THEY STATED TO LEAVE THE VEHICLE AND THEY WOULD CHECK IT OUT. HOWEVER, I TOLD THEM I NEEDED A CAR THEY SAID SERVICE WAS CLOSED AND WAS UNABLE TO PROVIDE ME WITH A CAR IN ORDER FOR ME AND MY FAMILY TO GET HOME AND FOR WORK THE NEXT DAY. THE DEALERSHIP WAS OPEN IT WAS 7:15PM AT NIGHT BUT I COULD NOT GET A LOANER CAR IN ORDER FOR THEM TO PROPERLY CHECK MY BRAKES AND ACCELERATION ISSUES. I ASKED THEM TO WRITE DOWN THAT I HAD APPROACHED THEM ON THE SUBJECT AND THEY SAID THEY WOULD. THE NEXT MORNING WHILE GOING TO WORK THE VEHICLE WAS IN MOTION GOING DOWN A HILLSIDE WHEN I APPLIED BRAKE THE VEHICLE SLOWED AS IT SHOULD BUT AGAIN THERE WAS A SURGE IN POWER AND IT ACCELERATED AND I HAD TO REMOVE MY FOOT QUICKLY FROM THE BRAKE AND REAPPLY TO BRING THE VEHICLE BACK UNDER CONTROL. WE ARE AGAIN CONTACTING THE DEALERSHIP TODAY FOR ANOTHER PROPER INSPECTION. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - LATHROP, MO

    ACCELERATED (TOOK OFF) WHILE DRIVING AT HIGHWAY SPEED (5 INCIDENCES)...ORIGINALLY I THOUGHT IT WAS A PROBLEM WITH MY AFTERMARKET CRUISE CONTROL. I CALLED DEALERSHIP AND REPORTED THAT THEY SHOULD NOT RECOMMEND AFTERMARKET CRUISE AT THE TIME...THEY CLAIMED NO OTHER PROBLEMS. AFTER 2ND INCIDENCE CRUISE CONTROL WAS REPLACED BY INSTALLER AND HE CALLED THE COMPANY...NONE WAS FAMILIAR WITH THE PROBLEM ON MY CRUISE MODULE (HE SHOWED ME HOW TO DISCONNECT CRUISE UNDER THE HOOD SINCE CURRENT STILL RUNS THROUGH MECHANISM SINCE CRUISE WAS IN OFF POSITION DURING 2ND INCIDENT)...THE PROBLEM THEN HAPPENED AGAIN (3 TIMES IN SAME DAY ON WAY TO AIRPORT)WITH NEW CRUISE MECHANISM. NO PROBLEMS IN LAST 2 YEARS, BUT IT'S A DAILY GAMBLE...NOW I HAVE TO WONDER IF THE CRUISE WAS EVER EVEN PART OF THE EQUATION IN THE PROBLEM WITH ALL THE ACCELERATOR AND OTHER PROBLEMS I'VE READ ONLINE. I CHECKED WITH THE DEALERSHIP AGAIN THIS YEAR AND THEY DENY ANY PROBLEM WITH SCION ACCELERATORS OR BRAKE NOT DEPRESSING (IT ALWAYS FELT LIKE MY BRAKE AND GAS WERE FIGHTING LIKE IF YOU 2 FOOTED IN A MANUAL EQUALLY, BUT I OWN A AUTOMATIC...IT'S VERY SCARY). *TR

    Source: NHTSA WEB SITE
  • 2005 SCION TC
    - COLORADO SPRINGS, CO

    1. DRIVER DOOR REQUIRED MORE FORCE TO CLOSE. LATER, I NOTICED THE DRIVER WINDOW WOULD NOT RAISE MORE THAN HALF WAY. 2. THE WINDOW REGULATOR ARM IS BENT, AND THE INTERNAL ATTACHMENT POINT IS BROKEN. THE WINDOW GETS PROGRESSIVELY WORSE OVER TIME, AND THE RAISED HEIGHT BECOMES LOWER. 3. THE DEALER STATED THEIR MUST HAVE BEEN PREVIOUS DAMAGE TO THE VEHICLE, AND THEY WERE UNABLE TO RESOLVE. MAACO SAID THEY WERE UNABLE TO RESOLVE. MORE THAN A YEAR LATER, TOOK IT BACK TO THE DEALER, AND THE NEW SERVICE PERSONNEL WERE ABLE TO REPLACE THE REGULATOR ARM, AND WELD IT TO THE DOOR IN MARCH 2010. IT'S NOW JUNE, AND THE WINDOW WILL NO LONGER GO PAST THE HALF WAY POINT WHEN ATTEMPTING TO CLOSE. EACH TIME I'VE ATTEMPTED TO GET A RESOLUTION, THE DEALER HAS INSISTED THE INTERNAL DOOR DAMAGE IS A RESULT OF A PREVIOUS ACCIDENT (CARFAX IS CLEAR) OR DUE TO THE PREVIOUS OWNER REPLACING THE DOOR MOUNTED AUDIO SPEAKER. NOW, I READ ANOTHER COMPLAINT WITH VERY SIMILAR DAMAGE THAT MAKES ME BELIEVE THIS IS AN INHERENT PROBLEM THAT THE DEALER SHOULD HAVE FIXED WHEN THE CAR WAS STILL UNDER WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION TC
    - KATY, TX

    I TOOK A 2006 SCION TC IN FOR A MECHANIC TO INVESTIGATE THE CAUSE OF A "CHECK ENGINE" WARNING LIGHT. DURING HIS TEST DRIVE, THE VEHICLE REPORTEDLY UNEXPECTEDLY ACCELERATED AND RACED ALMOST OUT OF CONTROL. PER THE MECHANIC, FEEDBACK FROM TOYOTA SUGGESTED THE INCIDENCE WAS CAUSED BY A DEFECTIVE THROTTLE BODY/SENSOR. ACCORDING TO THE MECHANIC, THE REPLACEMENT PART NOW OFFERED BY TOYOTA REFLECTS SIGNIFICANT MODIFICATIONS WHEN COMPARED TO THE ORIGINAL EQUIPMENT. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - WOOD RIVER, IL

    THE WINDSHIELD IN THE CAR MADE CREAKING NOISES IN COLD WEATHER. SOON AFTER, 3 LARGE CRACKS APPEARED IN THE WINDSHIELD. THEY ARE EACH APPROXIMATELY 2-3 FEET LONG. THEY START AT THE FAR EDGES OF THREE DIFFERENT SIDES OF THE WINDSHIELD ARE SLOWLY CONVERGING IN THE CENTER. THERE IS NO SIGN OF AN IMPACT, AND I WATCHED THE CRACKS FORM WHILE SITTING IN A PARKING SPACE. I THEN RESEARCHED THE ISSUE, AND NOW I AM AFRAID TO REPLACE THE WINDSHIELD, BECAUSE FROM WHAT I HEAR, I WILL JUST HAVE TO REPLACE IT OVER AND OVER AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2005 SCION XA
    - GRAND ISLAND, NY

    MY DAUGHTER WAS INVOLVED IN AN AUTO ACCIDENT INVOLVING HER 2005 TOYOTA SCION XA. SHE APPLIED BRAKES AS SHE WAS COMING TO A STOP LIGHT AND THE BRAKE DID NOT WORK. SHE TRIED AGAIN AND THE CAR KEPT GOING. SHE THEN TRIED TO "PUMP" THE BRAKE TO NO AVAIL. THE RESULT WAS THAT SHE HIT THE CAR IN FRONT OF HER TOTALING HER CAR. IN ADDITION TO THE BRAKES NOT WORKING, THE DRIVER SEATBELT DID NOT "LOCK". *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XD
    - SAN MATEO, CA

    APPROXIMATELY 1 MONTH AGO, I HAD EXITED FROM THE FREEWAY AND CAME TO AN INTERSECTION. AS I PRESSED THE ACCELERATOR TO DRIVE THROUGH THE INTERSECTION, THE CAR STALLED. I TURNED THE IGNITION TO THE "OFF" POSITION AND PUT THE CAR IN "PARK" INORDER TO ATTEMPT TO RE-START THE CAR. THE CAR CONTINUED TO CRANK EVEN WHEN I TOOK MY HAND OFF OF THE IGNITION. I HAD THE CAR TOWED TO TOYOTA TO DIAGNOSE AND FIX THE PROBLEM. INVOICE INDICATED THAT BATTERY WAS CHANGED AND THAT TECH PERFORMED ECM CALIBRATION AND FUEL INJECTOR SERVICE. ONE MONTH LATER, I WAS DRIVING ON THE FREEWAY AT 55 MILES AN HOUR AND MY ACCELERATOR WENT OUT AGAIN. THE CAR ROLLED DOWN THE FREEWAY UNABLE TO ACCELERATE UNTIL I MANAGED TO STEER THE CAR TO THE RIGHT SIDE OF THE FREEWAY AND PULLED OVER. I TURNED OFF THE CAR AND TRIED TO RESTART THE CAR. AGAIN, (LIKE IN THE FIRST INCIDENT) THE CAR CONTINUED TO CRANK WITHOUT STARTING. I AGAIN HAD THE CAR TOWED TO TOYOTA FOR CAR SERVICE. IT IS CURRENTLY IN THEIR SERVICE DEPARTMENT. THE SERVICE TECH DID TELL ME TODAY THAT HE BELIEVES THE PROBLEM MAY BE WITH THE FUEL LEVEL SENSOR, BUT NOT SURE. THIS NEEDS TO BE INVESTIGATED THOROUGHLY AS THIS CAR HAS STALLED (WITHOUT WARNING) ON ME TWICE WHILE ON THE ROAD, ONCE IN AN INTERSECTION AND ONCE ON THE FREEWAY, WHICH PUTS MYSELF, MY FAMILY, AND OTHERS AT HIGH RISK FOR A COLLISION. *TR

    Source: NHTSA WEB SITE