SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SCION XD- WASHINGTON, DC
2009 TOYOTA SCION. CONSUMER WRITES IN REGARDS TO PROBLEM WITH ELECTRICAL SYSTEM. *LD THE CONSUMER STATED WHILE DRIVING, THE RADIO INDEPENDENTLY TURNED ON AND OF AND THE DASH LIGHTS FLASHED. THE VEHICLE SHUT DOWN. THE CONSUMER WAS ADVISED THE ALTERNATOR FAILED. *JS
Source: CONSUMER LETTER -
2013 SCION IQ- NEWBURY PARK, CA
ROUGH IDLE AND ENGINE SHUTTING OFF WHILE DRIVING. VEHICLE IS AT TOYOTA DEALER AND DIAGNOSTIC HAS BEEN PERFORMED. DEALER HAS DETERMINED THE CAUSE TO BE INTERNAL CARBON DEPOSIT IN THE COMBUSTION CHAMBERS. TOYOTA IS REFUSING TO COVER THE REPAIR IN THEIR WARRANTY ENHANCEMENT PROGRAM ZG8 BECAUSE MY VIN WASN'T PART OF THE ORIGINAL CREATION FOR THE PROGRAM ZG8. THIS IS AN EXTREMELY DANGEROUS ISSUE DUE TO THE FACT THAT MY ENGINE IS UNEXPECTEDLY SHUTTING OFF WHILE DRIVING. MY VEHICLE ONLY HAS 41063 MILES ON THE ENGINE AND UNFORTUNATELY FOR ME THE 5 YEARS OR 60,000 MILES NEW VEHILE LIMITED WARRANTY HAS PASSED THE 5 YEAR MARK. THE TOYOTA MECHANICS WILL BE FOLLOWING THE TOYOTA SERVICE BULLETIN: 0008-16 IN MAKING THE REPAIRS EVEN THOUGH TOYOTA REFUSES TO ACKNOWLEDGE MY VIN IN THEIR WARRANTY ENHANCEMENT PROGRAM. I'M FORCED TO PAY $1761.75 OUT OF MY POCKET FOR THEIR ENGINE FLAW. I'M SO DISAPPOINTED WITH TOYOTA, THE WHOLE REASON I PURCHASED THIS VEHICLE WAS BECAUSE I BELIEVED TOYOTA CARED ABOUT THEIR CUSTOMERS AND THAT THEY MADE A DEPENDABLE VEHICLE, APPARENTLY I'VE BEEN MISLED BY TOYOTA.
Source: NHTSA WEB SITE -
2011 SCION TC- JACKSONVILLE, NC
BOUGHT THIS CAR FOR MY 16 YO. HE WAS DRIVING HOME LAST EVENING WITH HIS 9YO BROTHER IN THE CAR AND THEY HEARD A LOUD POP. HE PULLED OVER TO INVESTIGATE THE NOISE AND DISCOVERED THAT HIS SUNROOF GLASS HAD SHATTERED. THANKFULLY THE INNER SHADE WAS CLOSED. NO SIGN OF IMPACT FROM ANY TYPE OF OBJECT AND NO KNOWN PRIOR DAMAGE TO THE SUNROOF. JUST SPONTANEOUSLY SHATTERED WHILE DRIVING DOWN A STRAIGHT ROAD. THANK GOODNESS MY KIDS WERE NOT INJURED OR COVERED IN GLASS SHARDS FROM THIS AND IT DID NOT CAUSE AN ACCIDENT AS THE CAR WAS IN MOTION AT THE TIME.
Source: NHTSA WEB SITE -
2013 SCION FR-S- JUANA DIAZ, PR
MY 2013 FRS TOYOTA SCION ENGINE FAILED DURING A TRIP IN THE HIGHWAY AFTER A TOYOTA DEALER PERFORMED A J02 RECALL. ENGINE START TO FAILED WITH AN ENGINE NOISE; THEN ENGINE STOP AT THE HIGHWAY.AFTER 2,000 MILES AFTER RECALL PERFORMED. ENGINE BROKE TWO TIES THE ENGINE STEERING WHEEL. THE CAR NEVER FEEL LIKE BEFORE , SOMETIME HAPPENED DURING THE REPAIR THAT THE CAR START FAILING. THE HISTORY OF CAR WAS CLEAN NEVER FAILED WITH 40,000 MMILES WITHOUT ANY FAILURES. AFTER THAT SOMETHING HAPPEN WITH THE RECALL. THE VEHICLU WAS RUNNING AT 65 MH WHEN THE FAIL OCURRED.IT IS A LOCAL CAR USE ENOW WITH 44,000 MILES. WITHOUT ANY FAILURES BEFORE.
Source: NHTSA WEB SITE -
2009 SCION XB- CONWAY, SC
INTERMITTENT PANEL LIGHTS COME ON INCLUDING BATTERY,SLIP INDICATOR,VSC,ABS AND SOMETIMES LOSE SPEEDOMETER WHILE DRIVING. HAS BEEN GOING ON FOR ABOUT A YEAR. HAVE REPLACED BATTERY AND ALTERNATOR. DEALERSHIP AND SEVERAL CAR REPAIR PLACES DON'T KNOW WHAT IS GOING ON. ALSO, ONE TIME AT NIGHT WHILE DRIVING, THE HEADLIGHTS WOULD DIM INTERMITTENTLY. THE CAR MECHANICS SAY THAT MY CAR IS TRACKING GOOD. I HAVE 175,441 MILES ON MY SCION. SOMETIMES EVERYTHING IS FINE FOR DAYS, THEN LIGHTS WILL BLINK OR STAY ON FOR AN EXTENDED AMOUNT OF TIME.
Source: NHTSA WEB SITE -
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2008 SCION XD- MT PLEASANT, SC
MY WARNING LIGHTS ON THE DASH ARE COMING ON AND CAUSING THE CAR TO LOCK UP, JERK, AND STALL WHILE IN MOTION IN SLOWER SPEEDS USUALLY WHEN AT A STREET SIGN AND GOING INTO A TURN, A STOP LIGHT ALSO GOING INTO A TURN ON MAIN HWYS AND WORSE OF ALL IN NEIGHBORHOODS PRIOR TO MY GETTING TO THE HOSPITAL. I'M NOT IN GOOD HEALTH AND GO FOR TESTING AND TREATMENT REGULARLY. PLEZ HELP I KNOW Y'ALL ARE AWARE OF THIS THING BUT IT'S NOT A RECALL YET. PLEZ FIX MY CAR. I'M ON DISABILITY DUE TO CANCER.
Source: NHTSA WEB SITE -
2016 SCION IA- DAYTON, NV
TL* THE CONTACT OWNS A 2015 SCION IA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THEY CRASHED INTO A WILD HORSE. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT HAD NOT HEARD FROM THEM AS OF YET. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 SCION FR-S- OLATHE, KS
I DROVE MY AUTO TO A NORMAL ERRAND TRIP, THERE WERE NO ISSUES, WARNING LIGHTS, NOISES, NOTHING, NEXT MORNING I GET IN START UP AND IT'S MAKING A CLICKING NOISE WITHIN THE MOTOR, STILL NO WARNING LIGHTS, ALL GAGES ARE READING NORMAL, I SET UP AN APPOINTMENT WITH TOYOTA SERVICE AND THEY TELL ME MY CAR NEEDS A NEW ENGINE, POSSIBLY BEARINGS IN CRANK SHAFT HOUSING, THIS IS SOMETHING THAT DOESN'T HAPPEN , IF IT WERE IT'S WITH WEAR OUT OF EXCESS OF 300,000 PLUS MILES. MY CAR HAS 84,000 MILES I AM THE 1 AND ONLY OWNER, I HAVE DONE ALL MAINTENANCE ( OIL CHANGES, TIRE ROTATION, ETC) AND RECALL THRU TOYOTA, I USE ONLY BEST GASOLINE, OIL. THE ONLY RECALL WAS ENGINE VALVE SPRINGS REPLACEMENT. WHEN TAKEN IN TO TOYOTA FOR ESTIMATE OF THIS PROBLEM, THEY STATED THAT TO THE ENGINE- COMPUTER THREW NO CODES, THERE WERE NO WARNING EMBLEMS, OR WARNING SIGNS. WHICH IN ITSELF IS FAULTY. I PLAN TO REPAIR MY AUTO BUT STRONGLY FEEL THIS WAS CAUSED BY A DEFECT WHICH SHOULD BE CONSIDERED A RECALL AND SHOULD BE AT MANUFACTURES COST . AS I AM IN REPLACEMENT PROCESS I HAVE NO DOCUMENTS EXCEPT FOR ESTIMATE. THANK YOU. PLEASE HELP ME.
Source: NHTSA WEB SITE -
2013 SCION FR-S- CHULA VISTA, CA
BROUGHT MY CAR IN FOR THE J02 RECALL AS MANDATED BY CALIFORNIA DMV. I EXPRESSED CONCERNS OVER THE RECALL REPAIRS BEFORE WORK WAS DONE, DUE TO THE ALARMING NUMBER OF DEALERSHIP ISSUES AND THIS RECALL. THE SERVICE AGENT ASSURED ME THEY UNDERSTOOD THE COMPLEXITY OF THE REPAIR AND THAT THE TECHNICIANS WERE ADEQUATELY TRAINED. PICK UP MY CAR A WEEK LATER, AND HAVE ENGINE PROBLEMS WITHIN 30 MILES. BROUGHT IT BACK IN AND TOLD THEM WHAT THEY WOULD FIND IN THE OIL SUMP BEFORE THEY OPENED IT (METAL SHAVINGS AND SILICONE). I KNEW THIS BECAUSE OF ALL THE OTHER FRS OWNER ISSUES. SURE ENOUGH THEY FIND EXACTLY THAT IN THE OIL SUMP/PICKUP SCREEN. DEALER CLAIMED THAT WAS THEIR PREVIOUSLY AND NOT FROM THEIR WORK, BUT ASSURED ME THE ENGINE WAS RUNNING FIND WITH GOOD OIL PRESSURE. I EVEN ASKED WHAT WOULD HAPPEN IF I HAD THOSE PROBLEMS AGAIN, I WAS TOLD WE WILL CROSS THAT BRIDGE WHEN WE GET THERE. SO I DROVE IT TO WORK, AND HAD ENGINE FAILURE BEFORE I EVEN GOT INTO THE PARKING LOT. HAD TO PAY FOR A TOW TRUCK TO GET IT BACK TO THE DEALERSHIP. THEY CHARGED ME A 1200 DOLLAR DEPOSIT TO EVEN DIAGNOSE THE PROBLEM ONLY TO LATER TELL ME THAT CORPORATE TOYOTA NOR THE DEALERSHIP WILL BE TAKING ANY RESPONSIBILITY. I WAS TOLD I EITHER CAN TRADE IT IN (MINUS THE 3600 DOLLARS FOR ENGINE DISASSEMBLY WHICH I WAS FORCED INTO, DID NOT SIGN ANYTHING). I WANTED TO TAKE THE CAR BACK AND GET IT REPAIRED ELSE WARE BUT WAS TOLD I CANNOT HAVE THE VEHICLE BACK EITHER. I AM OUT THOUSANDS OF DOLLARS AND MY TRANSPORTATION TO AND FROM WORK WITH NOTHING I CAN DO ABOUT IT.
Source: NHTSA WEB SITE -
2008 SCION XD- NEW RICHMOND, OH
NOTICED RIGHT REAR TIRE WAS LEANING INWARD. FOUND THE REAR AXLE ASSEMBLY CRACKED. WE THEN HAD IT WELDED AND CHECKED THE OTHER SIDE. NOTHING WAS VISIBLE, BUT WAS INFORMED THAT ASSEMBLY COULD BE RUSTING FROM INSIDE OUT. SEVERAL WEEKS LATER, WHILE TRAVELING THE HIGHWAY, CAR STARTED MAKING NOISE AND HAD A HOT TIRE SMELL. PULLED OVER AND LEFT REAR TIRE HAD LEANED IN AND CUT THE TIRE ALL THE WAY AROUND. LEFT SIDE HAD ALSO CRACKED. WE FEEL TOYOTA SHOULD REPLACE THE ENTIRE REAR OF OUR CAR.
Source: NHTSA WEB SITE