SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 SCION IA
    - MOUNT PLEASANT, SC

    MY CAR HAS UNDER 60,000 MILES, I BOUGHT IT WITH ABOUT 28,000 ON IT AND IT HAS HAD INTERMITTENT ISSUES WITH THE DISPLAY. I WENT TO DEALERSHIP, WHO SAID THE WHOLE INFOTAINMENT SYSTEM NEEDS REPLACED, WHICH IS ABOUT $1200 WITH PARTS AND LABOR. IT HAS BEEN DOING THIS WITH LESS THAN 30,000 MILES ON THE CAR AND HAS GOTTEN WORSE. IT CAUSES THE DISPLAY TO GO IN AND OUT, WHICH HAPPENS ALSO WITH THE BACKUP CAMERA.

    Source: NHTSA WEB SITE
  • 2014 SCION XB
    - PASADENA, CA

    TL* THE CONTACT OWNS A 2014 SCION XB. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERE OIL CONSUMPTION. THE OIL LEVEL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE VEHICLE WAS CONSUMING A LOT OF OIL. THE CONTACT SPOKE TO NORTH HOLLYWOOD TOYOTA (4606 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602) WHERE THEY ACKNOWLEDGED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THERE WERE NO RECALLS ON THE VEHICLE RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*DT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 SCION XB
    - WEST BLOOMFIELD, MI

    NOTICED THE OIL PRESSURE LIGHT CAME ON WHEN I TURNED A CORNER. IMMEDIATELY TOOK IT TO DEALER, WHERE I HAVE ALL SCHEDULED MAINTENANCE DONE (EXCEPT ONCE). CAR WAS FOUND TO HAVE NO OIL IN IT BEFORE SCHEDULED MAINTENANCE. THIS HAPPENED 6 MONTHS PREVIOUSLY AND WAS THOUGHT TO BE A PVC PLUG ISSUE. WAS TOLD IT WAS DUE TO A KNOWN ISSUE WITH EXCESSIVE OIL CONSUMPTION DUE TO WORN PISTON RINGS, ULTIMATELY THE FAULT OF THE REQUIREMENT OF ETHANOL IN GASOLINE. SOLUTION - KEEP CHECKING THE OIL AND ADD AS NEEDED. NOT WORTH REPAIRING THE PISTON RINGS.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - WHITTIER, CA

    SO I'LL JUST TO GET STRAIGHT TO THE POINT. I HAVE A 2013 SCION FR-S THAT LITERALLY THIS PAST MONDAY I TOOK IN FOR THE RECALL BECAUSE IT WAS REQUIRED FOR ME TO GET MY REGISTRATION. THE DAY I TOOK IT IN WAS JULY 26 2020 WITH 99630 MILES. I RECEIVED IT YESTERDAY AT 5PM FROM THE DEALERSHIP AS THEY TOLD ME THAT THE VEHICLE WAS DONE AND READY AND THAT IT WAS HEALTHY. I DROVE IT STRAIGHT TO MY PARENTS WHICH WASN'T TOO FAR AND THEN LATER ON AROUND 8:30 I WENT HOME. SOON AFTER I WAS PLANNING ON MEETING A FRIEND AND AFTER PICKING THEM UP I HEARD A WEIRD NOISE AND MY VEHICLE TURNED OFF AND I TRIED TO TURN IT BACK ON AND IT WOULDN'T TURN ON. MY VEHICLE ONLY LASTED EXACTLY 50 MILES ON THE ODOMETER FROM WHEN I PICKED IT UP. MY ODOMETER NOW READS 99680 ON THE DOT. THERE IS NO WAY THAT I'M AT FAULT BECAUSE MY VEHICLE WAS RUNNING PERFECT WITH NO ISSUES AND THEN I LEAVE IT WITH TOYOTA FOR 3 DAYS AND GET IT AND IMMEDIATELY AFTERWARDS IT TURNS OFF WITHIN ONLY 5 1/2 HOURS OF RECEIVING MY VEHICLE. I WILL UPDATE LATER WHEN I RECEIVE WORD FROM TOYOTA ON THE ISSUE. ALSO TO MENTION I HAVE A CODE READER AND HAD 17 CODES THAT READ EVERYTHING INVOLVING FROM THE KNOCK SENSOR TO THE CAM POSITION SENSORS AND THE ANGLE POSITION SENSORS. ALL BRAND NEW CODES DUE AFTER MY VEHICLE SHUT OFF. ALSO TURNS OUT THERE'S HISTORY ON THE COMPUTER THAT I NEVER HAD WHEN I FIRST HAD MY SCAN TOOL.

    Source: NHTSA WEB SITE
  • 2010 SCION XB
    - CANAL WINCHESTER, OH

    TL* THE CONTACT OWNS A 2010 SCION XB. THE CONTACT STATED THAT THE OIL LEVEL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA DIRECT (4248 MORSE RD, COLUMBUS, OH 43230, (614) 476-1979) WHO INFORMED THE CONTACT THAT THERE WAS EVIDENCE OF EXCESSIVE OIL CONSUMPTION. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER RECALL HOWEVER, AN EXTENDED WARRANTY WAS AVAILABLE FOR PURCHASE TO ASSIST IN HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 85,393.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 SCION IQ
    - CATOOSA, OK

    PAINT BEGAN PEELING ABOUT 13 MONTHS AGO AND NOW HAS BEGUN TO RUST IN THE OPEN METAL AREAS.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - ONTARIO, CA

    TOOK MY CAR TO THE JOHN ELWAY CROWN TOYOTA FOR THE J02 RECALL. THE DEALERSHIP HAD EXAMINE THE ENGINED AND STATED THAT IT WAS IN GOOD SHAPE AND ABLE TO GO AHEAD WITH THE RECALL. AFTER THE RECALL WAS DONE IT WENT GREAT; HOWEVER LESS THEN TWO MONTHS MY CAR STALLED IN THE MIDDLE OF THE STREET AT NIGHT TIME. I WAS ALMOST HIT BECAUSE OF THIS. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND THEY FOUND METAL SHAVINGS. THIS WAS INFORMED TO ME YESTERDAY. NOW, THE DIRECTOR JOSH DOES NOT TAKE ANY RESPONSIBILITY INTO THIS AND SAYS IT COULD HAVE BEEN "WEAR AND TEAR." PRIOR TO DOING MY RECALL MY ADVISOR ALEXIS GAVE ME A CALL TO LET ME KNOW MY ENGINE WAS IN GREAT CONDITION (JUST WANT TO MAKE THAT CLEAR.) METAL SHAVINGS SHOULD HAVE BEEN DETECTED WHEN DRAINING THE OIL FOR THE REPAIR, IF THE PROBLEM WAS THERE BEFORE THE RECALL LIKE THEY TRY TO EXPLAIN TO ME. THIS IS NOT THE FIRST CASE AND MANY MORE SCION FRS OWNERS FACE THIS EXACT SAME PROBLEM I AM FACING BECAUSE OF THE RECALL AND DEALERSHIPS DO NOT WANT TO OWN UP TO IT.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - ANTHONY, NM

    I'M A OWNER OF A 2013 SCION FRS AND HAD AN ISSUE WITH THE ENGINE AFTER THE RECALL WAS MADE ON APRIL OF 2019. ON JULY 6 I WAS GOING THE SPEED LIMIT FROM LAS CRUSES TO EL PASO TX I WAS GOING 70 AND STARTED HEARING A KNOCKING SOUND COMING FROM THE ENGINE I PULLED UP IMMEDIATELY AND CAR DIDN'T WANT TO START. I IMMEDIATELY TOWED IT TO MY HOUSE AND TOOK IT TO THE DEALERSHIP ON JULY 11 I HAD TO RENT A U-HAUL TO GET IT TOWED. I'M EXPERIENCING THE SAME ISSUE THAT EVERYBODY IS FACING AFTER THE RECALL WAS MADE. ENGINE HAS ONLY 138K MILES AND ITS A SHAME THAT THIS HAPPENED SO QUICKLY. I HOPE THEY COME TO THEIR SENSES AND HELP ALL OF US THAT HAVE THE SAME ISSUE AFTER THE RECALL WAS MADE. I TOOK MY CAR TO THE DEALERSHIP BUT HAVEN'T HAD A CALL OR MESSAGE FROM THEM. STILL WAITING FOR A RESPONSE.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - LA PUENTE, CA

    AFTER THE J02 RECALL WAS DONE ON MY CAR, IT FELT SLOW AND WOULD FEEL LIKE IT WOULD STALL OUT WITHIN A SPAN OF 6 MONTHS FROM THE RECALL WAS DONE ON MY CAR. I MAINLY USE MY CAR JUST FOR WORK, AND ONE DAY I DECIDED TO TAKE A SMALL TRIP ON MY LOCAL MOUNTAIN HIGHWAY FOR A DAY OF SIGHT SEEING. WELL ON THE WAY BACK MY CAR FELT VERY UNRESPONSIVE SO I HAD DECIDED TO PULL OVER AND SEE WHAT WAS WRONG WITH MY CAR WHEN OUT OF NO WHERE MY CAR HAD DIED ON ME RIGHT AS I MADE TURN, LEAVING ME STRANDED AFTER A BLIND CORNER, LEAVING ME EXPOSED FOR A CAR TO ALMOST HITTING ME FROM BEHIND. LUCKILY SOME GOOD FOLKS HELPED ME OUT BY STOPPING TRAFFIC BEFORE THE CORNER AND PUSHING MY CAR OUT OF THE WAY. I THOUGHT MY CAR HAD OVER HEATED SO I LET MY CAR REST FOR A HOUR, AND I TURNED ON MY CAR AND JUST HEARD A LOUD KNOCKING SO I IMMEDIATELY TURNED OFF MY CAR. WHEN I GOT MY CAR HOME THROUGH A TOW TRUCK, I DRAINED MY OIL AND FOUND METAL PIECES IN MY OIL.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - SHELBY TWP., MI

    MY VEHICLE HAD THE J02 RECALL PERFORMED ON 1-22-2019. SIX MONTHS LATER (ONLY 2,000 MILES LATER ON THE CAR) THE VEHICLE'S ENGINE BEGAN TO HAVE PROBLEMS. VARIOUS CHECK ENGINE LIGHT CODES COMING ON, KNOCKING SOUNDS FROM ENGINE, ROUGH IDLE, CAR IS STALLING. THE TOYOTA SERVICE TECHS HAVE NO REAL ANSWER FOR THE PROBLEM. FAST FORWARD ANOTHER FEW MONTHS AND THEIR IS METAL FRAGMENTS IN THE OIL!!! THE DEALERSHIP THEN STATES THAT THE CAR NEEDS A NEW ENGINE!!! THIS IS ALL HAPPENING WITHIN ONLY 5,000 MILES OF HAVING THE RECALL DONE. THE CAR WAS PERFECTLY FINE BEFORE THE RECALL. MY CAR HAS LESS THAN 40,000 MILES AT THE MOMENT. CLEARLY THE RECALL HAS LED TO NUMEROUS ISSUES WITH THE GROWING NUMBER OF COMPLAINTS. US OWNERS SHOULD NOT HAVE TO PURCHASE NEW ENGINES FOR OUR VEHICLES BECAUSE OF THIS. PLEASE HELP US!!!! MY VEHICLE NO LONGER FEELS SAFE TO OWN OR DRIVE!!!!!!!

    Source: NHTSA WEB SITE