SCION Complaints

I WAS GOING HOME FROM WORK (20KM) AND RAMPING DOWN THE HWY EXIT TO THE STOP SIGN, I HEARD A RAPID CLAPPING NOISE UNTIL THE CAR STOPPED TO NEVER START AGAIN. MY LOCAL CAR REPAIR SHOP SAID THAT IT NEEDS A NEW MOTOR. THE CAR ODO IS 90,000KM AND 6YEARS OLD. TOYOTA CANADA BASICALLY SAID THAT THE CAR WAS NO LONGER UNDER WARRANTY AND THEY CAN'T DO ANYTHING ABOUT IT. I'M IN MY FIFTIES AND THE CAR HAS AN AUTOMATIC TRANSMISSION. I PURCHASE THE CAR JUST TO DRIVE TO WORK AND LOOKING GOOD DOING IT. NOW I CAN'T EVEN FIND A DECENT USED MOTOR.... THE CAR IS SPOTLESS IN A-1 CONDITION. I'M FURIOUS RIGHT NOW. I FILLED THIS COMPLAINT BECAUSE IT MAKES ME FEEL GOOD. I'M A CANADIAN CITIZEN AND CAN'T FILL A US COMPLAINT THANK YOU

I WAS DRIVING DOWN HIGHWAY BEHIND A SLOW TRUCK. WENT TO PASS AND ACCELERATED TO 50 MPH WHEN ENGINE BECAME ABNORMALLY LOUD AND FELT AS THOUGH SOMEONE HAD TAKEN OVER THE CAR AND IT WANTED TO RACE. RPMS WERE MAXED. I FLOORED BRAKES AND GOT VEHICLE TO SLOW TO 40MPH. PULLED BACK INTO MY LANE, BUT COULD NOT GET THE CAR TO GO ANY SLOWER. I FELT AS IF I WAS GOING TO HIT THE VEHICLE IN FRONT OF ME. WITH TWO BIG TRUCKS BEHIND ME, I FEARED CAUSING AN ACCIDENT. I PULLED OFF ONTO THE GRAVEL ON THE SIDE OF THE ROAD AND CONTINUED DRIVING. I COULD NOT STOP SO THREW IT INTO PARK AT 40 MPH. ENGINE MADE A HORRENDOUSLY LOUD NOISE AS IF IT WAS GOING TO BLOW UP. TURNED CAR OFF AND ON. MADE SAME AWFUL NOISE. TURNED CAR OFF, WAITED 10 MINS, TURNED BACK ON AND IT WAS FINE. TOOK IT TO THE TOYOTA TO BE SERVICED ON MON AND DESCRIBED ACCIDENT. I ASSUMED THERE WAS A PROBLEM WITH THE CRUISE CONTROL, AND ASKED IF THERE WERE ANY RECALLS REGARDING THIS ISSUE. AFTER THAT I LEARNED OF THE UNINTENDED ACCLERATION (UA) ISSUE THAT TOYOTA DEALT WITH AND THE 1.2 BILLION DOLLAR SETTLEMENT FOR THE VICTIMS WHO HAD DIED OR WERE HARMED IN ACCIDENTS. MY CAR WAS MANUFACTURED AT THIS TIME AND MY ENGINE IS A TOYOTA COROLLA. I CALLED TOYOTA HEADQUARTERS AND WAS TREATED RUDELY AND SCOFFED AT . I CALLED MANAGER TO REPORT. SHE SET UP AN APPOINTMENT BACK AT THE SAME DEALERSHIP. 2-DAY INVESTIGATION DETERMINED IT WAS DUE TO MY AFTER-MARKET FLOOR MATS CAUSING THE PEDAL ENTRAPMENT. I HAD ACTUALLY TRIED TO REPLICATE THIS ISSUE IN MY DRIVEWAY PRIOR TO THE EXAM AND DID GET THE PEDAL TO STICK WITH MAT, BUT I COULD NOT GET THE RPMS TO ACCELERATE MUCH, NOTHING LIKE I HAD EXPERIENCED (10 RPM VS 3). I ALSO DID NOT FEEL A FLOOR MAT CATCH OR RELEASE DURING EVENT. IN MY SIMULATION I FELT IT CATCH AND RELEASE. I ASKED TO SPEAK TO THE TECHNICIAN REGARDING THIS ISSUE. THE SERVICE MANAGER SAID I WAS NOT ALLOWED TO SPEAK TO TECHNICIAN.

I GOT INTO 2 ACCIDENTS IN 3 DAYS WHILE PARKING INTO OR OUT OF A PARKING SPACE. THE FIRST ACCIDENT 07/04/2020, MY CAR WAS PARKED IN A PARKING LOT. I PLACED THE CAR IN REVERSE AND SUDDENLY IT ACCELERATED AND THE BRAKES FAILED TO WORK. MY VEHICLE ONLY STOPPED AFTER CRASHING INTO THE CAR BEHIND ME. THE SECOND ACCIDENT HAPPEN 7/7/2020 WHILE PULLING FORWARD INTO A PARKING SPACE, THE CAR SUDDENLY ACCELERATED AND BRAKES FAILED TO WORK AGAIN. I CRASHED INTO A CEMENT POLE WHICH STOPPED MY VEHICLE. I COULDN'T FIGURE OUT WHY THESE 2 DANGEROUS ACCIDENTS OCCURRED? MY VEHICLE WAS JUST REPAIRED OVER A WEEK BC THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. THE MECHANIC SAID THE PROBLEM WAS FROM A CATALYTIC CONVERTER THAT WAS CLOGGED, SO HE REPLACED IT WITH A NEW OEM PART. THE AIR CONDITIONER WAS BLOWING HOT ALSO, SO THE MECHANIC REPLACED THE AIR COMPRESSOR IN CAR AT THE SAME TIME. I WISH TO FILE A REPORT BASED ON THE "SUDDEN UNINTENDED ACCELERATION" DANGER.

ON JUNE 28TH I WAS DRIVING TO WORK ON A RAINY DAY. WHILE TAKING A CURVE THE CAR LOST TRACTION CAUSE THE TRACTION LIGHT TO COME ON AS WELL AS THE ABS LIGHT. A FEW MINUTES DOWN THE ROAD THE CAR STARTED BRAKING WITHOUT ME EVEN PRESSING DOWN ON THE BREAK.

TL* THE CONTACT OWNS A 2015 SCION TC. THE CONTACT STATED THAT WHILE APPROACHING AN INTERSECTION, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THERE WAS A DELAY IN VEHICLE RESPONSE. THE CONTACT ALSO STATED THAT THE VEHICLE DOWNSHIFTED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOYOTA OF SANTA MARIA (700 E BETTERAVIA RD, SANTA MARIA, CA 93454) TO BE DIAGNOSED, HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. *BF*JB

TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO TOYOTA OF REDLANDS (921 NEW YORK ST, REDLANDS, CA 92374, (866) 611-5911) TO BE REPAIRED. AFTER DRIVING THE VEHICLE FOR 80 MILES THE ENGINE CEASED WITHOUT WARNING. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.

TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE BEGAN TO MAKE AN ABNORMAL TAPPING NOISE AS THE VEHICLE BEGAN TO STALL. THE CONTACT PULLED OVER BEFORE THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO JOHN ELWAY'S CROWN TOYOTA (1201 KETTERING DR, ONTARIO, CA 91761). THE CONTACT WAS INFORMED THAT ENGINE DEBRIS FROM THE CRANKSHAFT WAS FOUND IN THE OIL PAN. THE CONTACT STATED THAT MONTHS PRIOR TO FAILURE, HE TOOK HIS VEHICLE INTO THE SAME DEALER TO HAVE THE VEHICLE REPAIRED UNDER A MANUFACTURER'S RECALL FOR THE ENGINE SPRING VALVES. THE CONTACT WAS INFORMED BY THE DEALER THAT IF IT WAS DISCOVERED THAT THE FAILURE WAS LINKED TO THE RECALL, THE COST OF A NEW ENGINE WOULD BE COVERED HOWEVER, IF THE FAILURE WAS NOT RELATED TO THE RECALL, THE VEHICLE WOULD BE REPAIRED OUT OF POCKET. THE DIAGNOSTIC TEST SHOWED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,150.*DT*JB

I WAS DRIVING ON 60 FREEWAY WHEN MY SUNROOF WINDOW EXPLODED/SHATTERED. I'M DOING SOME RESEARCH AND ITS HAPPENING ON THIS MAKE AND MODEL FREQUENTLY. I WENT TO TOYOTA AND TALKED TO THEM REGARDING IF THERE IS RECALL ABOUT IT BECAUSE LOOKS LIKE ITS A MANUFACTURER DEFECT. I ENDED UP PAYING FOR IT VIA MY INSURANCE. HOW CAN I AS A CONSUMER BE PROTECTED IF THIS A MANUFACTURER DEFECT? IT SEEMS THEY DON'T HAVE A PROGRAM ABOUT IT. *TR

TOOK OUR 2013 FRS IN FOR THE J02 RECALL JAN 2019. IT TOOK THEM SEVERAL WEEKS TO COMPLETE. THEN SOON AFTER THAT, THERE WAS A STRONG BURNT RUBBER SMELL FROM THE FRONT. TOOK IT BACK IN TO HAVE THEM LOCATE THE SOURCE. THEY COULDN'T IDENTIFY WHERE IT'S COMING FROM AND TOLD ME THAT IT'S LIKELY SOME RESIDUAL THAT WILL EVENTUALLY BURNED OUT AND THEY RE-ASSURED US NOT TO WORRY. MY SON WAS IN COLLEGE SO DIDN'T DRIVE THE CAR MUCH. THE SMELL WAS DIMINISHING SO THOUGHT IT'S AS THEY TOLD ME. THEN SON GOT A JOB BUT WASN'T DRIVING MORE THAN 20 MILES ONE-WAY DAILY. SMELL STILL LINGERED. THEN THIS PAST MEMORIAL DAY WEEKEND, HE DROVE ~200 MILES NON-STOP WHEN THE ENGINE STALLED IN THE MIDDLE OF THE INTERSTATE HWY. THANK GOODNESS HE WAS ABLE TO PULL OVER TO THE SHOULDER HAD IT TOWED TO CLOSEST TOYOTA DEALERSHIP.. WAS TOLD ENGINE SEIZED UP AND IT WILL COST $14K TO REPLACE IT!. CAR ONLY HAD ABOUT 36K MILES. CALLED DEALERSHIP THAT DID THE RECALL REPAIRS, THEY TOLD ME I NEEDED TO HAVE A FULL DIAGNOSTICS DONE - $2K - THEY THINK IT'S DUE TO LACK OF MAINTENANCE ON OUR PART EVEN THOUGH WE REALLY TOOK CARE OF THE CAR - CHANGING OIL REGULARLY (~6K MILES) CALLED TOYOTA HQ - THEY REQUESTED THE DEALERSHIP CRM TO CALL ME. NO ONE CALLED ME FOR 2 WEEKS. WENT INTO THE DEALERSHIP - INSTEAD OF THE CRM, THEY HAD ME TALKED TO THE SERVICE MGR - WHO TOLD ME I HAD TO HAVE ENGINE DIAGNOSED AGAIN. TOLD THEM IT'S OBVIOUS THAT EITHER THE RECALL DIDN'T FIXED THE PROBLEM OR THEIR REPAIR CAUSED THE PROBLEM. DON'T HAVE $2K JUST FOR DIAGNOSTICS I AM QUITE DISAPPOINTED THAT THE DEALERSHIP CRM DIDN'T WANT TO TALK TO ME ABOUT A PROBLEM THAT COULD HAVE CAUSED MY SON HIS LIFE

IT'S 2020 AND I JUST BOUGHT A 2011 SCION TC. I TOOK IT TO AN INSPECTION STATION IN THE STATE OF MARYLAND SO I CAN HAVE I REGISTERED IN MARYLAND. MY VEHICLE FAILED THE INSPECTION BECAUSE IT DOES NOT HAVE 2 REAR REVERSE LIGHTS, IT ONLY HAS ONE ON THE DRIVER'S SIDE. THE PASSENGER SIDE DOES NOT HAVE A PORT OR WIRES FOR A REVERSE LIGHTS.