SCION Complaints

12/2019 I RECEIVED A RECALL FOR THE VALVE SPRING REPLACEMENT ON MY 2013 FRS. I TOOK IT TO THE DEALERSHIP FOR THE RECALL REPAIRS (12/20/2019 - 1/10/2020) UPON PICKING IT UP FROM DEALERSHIP AFTER RECALL REPAIRS IT WAS MAKING SQUEALING NOISE I THEN IMMEDIATELY RETURNED TO THE DEALERSHIP WHO AGGRESSIVELY DENIED ALL RESPONSIBILITY. ENGINE STALLED WHILE DRIVING ON THE HWY. AND NOW IT WILL NOT START. NOTE: ALL OF THE ELECTRICAL IS STILL WORKING, BATTERY AND ALTERNATOR ARE GOOD. *TR

MY 2015 SCION TC AUTOMATIC HAS ROUGH SHIFT POINTS, ROUGH IDLE AT STOP SIGNS. THE SCION FRS HAS THE SAME ISSUES AND TOYOTA ISSUES A TSB FOR SHIFT ENHANCEMENT THAT FIXED THEIR TRANSMISSION ROUGH SHIFTS AND ROUGH IDLE. I'M HOPING THAT SCION OR TOYOTA ARE LISTENING AND WE NEED THIS FIX TOO! RESETTING THE COMPUTERS BY DISCONNECTING THE BATTERY FIXES THE ISSUE TEMPORARILY, SINCE THIS IS A 'LEARNING' TRANSMISSION, IT ALWAYS SEEMS TO DEFAULT AND STARTS TO SHIFT ROUGH, SHIFT TOO OFTEN OR BACK TO BACK EVEN IN CITY DRIVING. IT'S GEAR HUNTING AND I'M SO SICK OF IT. TOYOTA SAID THEY CAN'T FIND ANYTHING WRONG, I DID A TRANSMISSION DRAIN AND FILL WITH TOYOTA THINKING IT WOULD FIX THE ISSUE AND IT NEVER DID. IT'S THE ECU OR TCM, WE NEED THE UPDATE JUST LIKE YOU GUYS DID FOR THE FRS AND YOU FIXED THOSE ISSUES! SO PLEASE FIX OURS! THESE ROUGH SHIFTS ARE ANNOYING. I ONLY HAVE 25K MILES ON MY TC SO IT CAN'T BE THE TRANSMISSION, IT'S THE COMPUTERS, PLEASE SEND OUT A NEW FIRMWARE TO FIX THIS! *TR

I TOOK IT IN FOR THE VALVE SPRING RECALL. I DROVE IT FOR 8000 MILES/9 MONTHS LATER. CAR STARTED KNOCKING AND STALLED. ENGINE HAD A OIL GALLEY THAT GOT CLOGGED, WHICH CAUSE OIL STARVATION. CAR ENDED UP NEEDING A NEW ENGINE, DEALERSHIP REFUSED TO COVER THE COST OF THE REPLACEMENT. THE CAR WAS BEING DRIVEN HOME ON A RESIDENTIAL STREET. *TR

IN 3/20/20 I TOOK MY 2013 SCION FR-S TO GET THE RECALL THAT TOYOTA WAS OFFERING. I HAD TO DO THE SAFETY RECALL BECAUSE WITHOUT IT I COULD NOT GET MY REGISTRATION RENEWED. AFTER ABOUT THREE WEEKS OR SO I TOOK A TRIP THAT REQUIRED ABOUT FOUR HOURS OF DRIVING TOO AND BACK. AFTER DRIVING ALMOST FOUR HOURS MY CAR STOPPED AND NEVER TURNED BACK ON. AFTER TOWING MY CAR TO A REPAIR SHOP THEY TOLD ME THAT MY ENGINE HAD KNOCKED AND BASICALLY MY ENGINE BROKE AND THAT I NEEDED A NEW ONE. NOTHING WAS WRONG WITH MY CAR BEFORE THE RECALL BUT THE HIGH PRESSURE FUEL SYSTEM WHICH AN EMPLOYEE ACTUALLY TOLD ME NOT TO WORRY ABOUT IT BECAUSE IT COULD BE A PROBLEM IN A COUPLE YEARS BUT THAT COULD NOT HAVE CAUSED MY ENGINE TO STALL OUT AND BREAK. I JUST WANTED TO KNOW IF THE SAFETY RECALL FOR THE VALVE SPRINGS IN A SCION FR-S WAS THE CAUSE AND IF SO I COULD GET A RECALL FOR MY ENGINE. *TR

TOOK THE CAR IN TO TOYOTA DEALER FOR A SAFETY RECALL ON THE ENGINE. NOW IT RUNS ROUGH AND THE ENGINE KNOCKS ALL THE TIME. THE DEALER SAYS IT IS NORMAL AFTER THE RECALL. IT SOUNDS LIKE A DIESEL NOW AND I AM AFRAID TO DRIVE IT. I OWN TWO OF THESE AND THEY BOTH HAVE THE SAME PROBLEM. *TR

TOOK THE CAR IN TO TOYOTA DEALER FOR A SAFETY RECALL ON THE ENGINE. NOW IT RUNS ROUGH AND THE ENGINE KNOCKS ALL THE TIME. THE CHECK ENGINE LIGHT IS ON. THE DEALER SAYS IT IS NORMAL AFTER THE RECALL. IT SOUNDS LIKE A DIESEL NOW AND I AM AFRAID TO DRIVE IT. *TR

SO I TOOK MY FR-S TO GET A RECALL BACK IN DECEMBER AND FOLLOWING THAT MY CAR HAD RATTLING NOISES AND AN OIL LEAKAGE THAT THE DEALERSHIP COVERED. AFTER A MONTH THEY GAVE ME MY CAR BACK AND IT SOUNDED FINE. HOWEVER, I CONTINUED HEARING THAT RATTLE NOISE JUST SOFTER, BUT TWO MONTHS LATER THE FOLLOWING OCCURRED TO ME. WHILE DRIVING MY CAR ON THE HIGHWAY AN ENGINE LIGHT TURNED ON. AFTER I GOT OFF THE HIGHWAY I PULLED OVER AND PLENTY MORE LIGHTS IN THE HEADGEAR TURNED ON AND I TURNED OFF MY CAR AND AFTERWARDS IT WOULD NOT TURN ON COMPLETELY AND MADE A RATTLING NOISE. I HAD TO TOW MY CAR BACK HOME.

I JUST RECENTLY BOUGHT 2011 SCION TC ABOUT 3 MONTHS AGO. EVERYTHING WAS GOING GREAT AND RUNNING SMOOTH, THEN I HAD TO START PUSHING THE BRAKE TO THE FLOOR, AS IF IT WASNT WORKING. THEN ONE DAY I WAS DRIVING AND I WAS TURNING INTO A PARKING LOT AND AS DOING SO I HIT THE BRAKES AND I BURNT SOME RUBBER BUT BASICALLY THE FRONT LOCKED UP ON ME AND I DRIFTED MY BACK END IN, THAT'S WHEN I REALIZED THAT I WASNT GETTING MY BRAKES AT THEY'RE FULL POTENTIAL. SO I LOOKED UNDER MY CAR AFTER IT HAD BEEN SITTING FOR AROUND 2 HOURS, I CAME BACK TO FIND THAT I HAD LEAKING OIL OR SOMETHING UNDER BOTH FRONT TIRES, WHICH HAD ME BEGIN TO THINK IF THERE WAS A LEAK. A FRIEND THEN CAME UP TO ME AND TOLD ME HE HAD FOUND A RECALL FOR SOMETHING ON MY CAR. I CAME UPON YOUR WEBSITE AND PUT IN MY VIN AND CAME TO FIND OUT I HAVE AN UNREPAIRED RECALL ON MY BRAKE LINES. I WOULD LIKE TO GET THIS SETTLED SO I DON'T HAVE FURTHER ISSUES.

FACTORY SAFETY RECALL J02 WAS PERFORMED ON THIS FRS MAR 19, 2018. MILEAGE WAS 90283. ENGINE VALVE SPRING REPLACEMENT. AT SIMI VALLEY TOYOTA. AN AUTHORIZED DEALERSHIP. ON APRIL 2 2020 WHILE DRIVING ON A HIGHWAY LOUD METAL KNOCKING STARTED, THEN VEHICLE STALLED ON ROAD WAY. AN AUTOMOTIVE REPAIR SPECIALIST LISTENED TO THE ENGINE AND SAID IT SOUNDS LIKE A BROKEN VALVE KNOCK. CURRENTLY THE CAR HAS BEEN TOWED TO A SHOP FOR REMOVAL OF ENGINE TO START REPAIR WORK. MILAGE IS 105092. LESS THAN 15,000 MILES FOR A REPAIR FLAW TO APPEAR. 24 MONTHS SINCE REPAIR WORK WAS DONE TO SATISFY FACTORY RECALL OF DEFECTIVE VALVE SPRINGS.

VALVE SPRING RECALL PERFORMED ON THIS VEHICLE MAY 2019. CAR RAN GOOD FOR AROUND 5000 MILES BUT FEBRUARY 2020 I STARTED HEARING A SMALL KNOCK WHILE DRIVING AROUND 55 MPH. WITHIN 10 MILES THE KNOCK WAS VERY LOUD. CAR WAS TOWED TO DEALERSHIP WHO DIAGNOSED KNOCK AND A DESTROYED BEARING EITHER IN CRANK OR THE PISTON RODS. OIL PAN WAS DROPPED AND FOUND METAL SHAVINGS AND CHUNKS IN THE OIL PAN AS WELL AS SILICONE PIECES. SILICONE IS USED AS GASKET MATERIAL DURING THE RECALL PROCESS. I STILL HAD USED OIL FROM LAST FIRST OIL CHANGE AFTER THE RECALL AT HOME, AND FILTERED THAT OUT WITH A FINE MESH FILTER. SIGNIFICANTLY MORE SILICONE WAS FOUND IN THAT OIL. EVEN WITH ALL THE SILICONE IN THE OIL, THE DEALERSHIPS ARE CLAIMING ZERO FAULT OF THE ENGINE FAILURE. THIS SILICONE IS CAUSING HUNDREDS OF ENGINES TO FAIL, AND TOYOTA WILL ONLY TAKE RESPONSIBILITY IF THE CUSTOMER CALLS AND COMPLAINS FOR MONTHS. THE DENVER FIELD TECH SPECIALIST INSPECTED MY CAR AND SAID THE RECALL WAS DONE PROPERLY AND AGAIN THERE WAS NO FAULT OF TOYOTA. PEOPLE WITH FAILED ENGINES DUE TO THE RECALL DO NOT GIVE UP. MAKE TOYOTA TAKE RESPONSIBILITY. IF EVEN ONE PIECE OF THIS SILICONE MAKES IT PAST THE OIL SCREEN AND FILTER, IT HAS POTENTIAL TO CATASTROPHICALLY FAIL YOUR ENGINE AS IT DID WITH MINE. BEFORE YOU EVEN TAKE YOUR CAR TO A DEALERSHIP, BE SURE TO CALL TOYOTA CORPORATE AND OPEN UP A CASE. CORPORATE WILL LIKELY BE THE ONLY ONES WILLING TO WORK WITH YOU FOR ENGINE REPLACEMENT.