SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SCION XA
    - BETHLEHEM, CT

    2006 SCION XA- CHECK ENGINE LIGHT AT 89K MILES; CODES INDICATED "EVAPORATIVE SYSTEM" ISSUES. BROUGHT TO THE DEALER; WAS TOLD CHARCOAL CANISTER NEEDED REPLACING AS THERE WAS WATER IN IT THAT SHORTED OUT A PURGE VALVE. DID A SEARCH ONLINE AND FOUND A TOYOTA TECHNICAL SERVICE BULLETIN (TSB EG04706) THAT DESCRIBED RETROFITTING A NEW FUEL VENT TUBE COLLAR TO PREVENT WATER INTRUSION AND ALL SUBSEQUENT CARS AFTER A CERTAIN VIN GOT A NEW DESIGN. SINCE THE CAR IS WELL OUT OF WARRANTY I ENDED UP SPENDING $750 TO FIX. IF THE TSB WAS IMPLEMENTED EARLIER AS PART OF NORMAL SERVICING IT WOULD HAVE ONLY BEEN .5 HRS LABOR ADDING A SMALL PART (COLLAR) AT MUCH LOWER COST. THE FACT THAT TOYOTA LETS THE CONSUMER TAKE THE CAR TO FAILURE BEFORE RECTIFYING THE ISSUE IS JUST NOT RIGHT. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XD
    - BROOKLYN, NY

    THE ABS LIGHT IN MY CAR KEEPS COMING ON. I TOOK IT TO THE DEALERSHIP (BAY RIDGE TOYOTA, BROOKLYN, NY) THREE TIMES FOR THIS PROBLEM. THE SECOND TIME I TOOK IT WITH A LETTER FOR A RECALL ON SOMETHING RELATED TO THE BRAKES. THE PROBLEM STILL HAPPENS AND THE BRAKES SOMETIMES FEEL SPONGY AND ARE NOT AS RESPONSIVE. I TOOK THE CAR AGAIN TODAY, AND EVEN THOUGH THE CAR IS STILL UNDER THE NEW CAR WARRANTY, THEY WANT TO CHARGE ME $94 DOLLARS TO JUST LOOK AT IT. AGAIN, I HAVE TAKEN THE CAR 3 TIMES. AND I DO NOT FEEL SAFE. I WANT ALL THIS RECORDED IN CASE THE BRAKES STOP WORKING AND SOMETHING HAPPENS. I FEEL LIKE NO ONE IS LISTENING TO ME. THE CAR IS UNDER WARRANTY!!!! ALSO THE SEATBELT LIGHTS COME ON EVEN WHEN I HAVE THE SEATBELT ON. *TR

    Source: NHTSA WEB SITE
  • 2007 SCION TC
    - NEWPORT NEWS, VA

    2007 SCION TC STANDARD AUTOMATIC. THE RPM WILL DECREASE BY ABOUT 2 NUMBERS RANDOMLY WHILE DRIVING. SPEED DOES NOT SEEM TO BE A FACTOR. HAPPENS ABOUT EVERY OTHER DAY. THIS IN TURN CAUSES MY CAR TO SLOW DOWN WHEN I DO NOT WANT IT TO. IS AN ISSUE WHEN I AM DRIVING ON THE INTERSTATE IN HEAVY TRAFFIC. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION TC
    - EDISON, NJ

    I BOUGHT A NEW 2008 TOYOTA SCION. WHEN MY CAR BROKE DOWN WHILE DRIVING, I HAD IT TOWED TO MY MECHANIC. HE SUGGESTED THE ENGINE WAS BAD AND WOULD NOT TOUCH IT. THEN I HAD IT TOWED TO THE DEALERS. ITS' ENGINE DIED JUST SHORT OF THE WARRANTY MILES. FIRST THE DEALER TELLS ME OUTRIGHT THAT IN THIS ECONOMY THERE WAS NO WAY THE COMPANY WOULD REPLACE THE ENGINE. TO ADD INSULT TO INJURY, THEY CALLED ME TO SAY THAT THERE'S NO OIL IN THE TANK ( I JUST HAD A RECENT OIL CHANGE THE MONTH BEFORE) AND THEN THEY SAID THERE WAS WATER IN THE OIL TANK AND NEEDED MY PERMISSION TO OPEN IT AND CHARGE ME A $300.00 FEE. IF THAT WASN'T THE PROBLEM, THEN I WOULDN'T BE CHARGED. FINALLY, AFTER WEEKS WITHOUT MY CAR, THEY TELL ME IT NEEDS A NEW ENGINE AND I NEEDED TO PAY $7,000 FOR IT ON A CAR I STILL OWE $16,000 FOR. THEY SAY PERHAPS IF I SHOWED THE RECEIPTS THAT THE CAR WAS MAINTAINED, THEN MAYBE THEY WOULD WORK OUT SOMETHING, BUT NOT LIKELY. I GATHERED ALL THE RECEIPTS THAT I COULD FIND AND THEY REFUSED TO ACKNOWLEDGE THE HANDWRITTEN ONES. THE ENGINE HAD TO HAVE BEEN DEFECTIVE TO DIE UNDER 36,000 MILES. I HAVE BEEN WITHOUT MY CAR (DISMANTLED AT THE DEALERS) SINCE SEPT, 2009. I CANNOT AFFORD A NEW ENGINE LET ALONE WITH THE CAR PAYMENTS $550.00 EACH MONTH PLUS INSURANCE THAT I STILL HAVE TO PAY WITH NO CAR. I DON'T BELIEVE THAT ANY ENGINE SHOULD DIE THAT YOUNG WITH MAINTENANCE. I HAVE BOUGHT NEW CARS OVER 40 YEARS AND NONE OF THEM EVER HAD A BAD ENGINE THAT DIED. AND, ON AVERAGE I KEEP MY CARS FOR 5 YRS WITH APPROXIMATELY 60,000 MILES ON THEM. TOYOTA IS BEING UNFAIR. THEY TALKED DOWN TO ME BECAUSE I AM FEMALE AND OLDER. I AM NOT STUPID. THEY TOLD ME TO GO AHEAD AND TAKE THEM TO COURT. THIS IS NO WAY TO TREAT ANY CUSTOMER. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION TC
    - SMITHSBURG, MD

    MY DAUGHTER CAME AROUND A CURVE AND SWERVED TO AVOID IMPACT. SHE COULD NOT REMEMBER ALL OF THE ACCIDENT. MY WIFE AND I WENT BACK TO THE SCENE AND ATTEMPTED TO GO THROUGH A RE-CREATION OF THE ACCIDENT. SHE SWERVED TO AVOID A DEER, WENT OFF THE ROAD INTO A HIGH EMBANKMENT. IT APPEARS SHE WENT ON TWO WHEELS OVER A FIELD DRAINAGE PIPE. THEN HEAD ON INTO THE EMBANKMENT. THAT FORCE APPEARED TO THROW THE CAR UPWARD ON IT'S NOSE, ON THE DRIVERS SIDE FRONT WHEEL AREA. IT APPEARS THAT THE CAR THEN CONTINUED TO FLIP TOWARDS THE DRIVERS SIDE, CAUSING THE SUNROOF TO CATCH THE GROUND AND CAUSED A TYPE OF LEVERAGE. THAT CAUSED THE CAR TO CONTINUE THE ROLL. IT APPEARS THAT, THE CAR DID FINISH THE ROLL AND LANDED DIRECTLY ON THE FULL DRIVERS SIDE OF THE CAR. THEN BOUNCED UP ENOUGH TO LAND BACK DOWN ON 4 WHEELS. NOT A SINGLE AIRBAG DEPLOYED! THE FIRE, EMS, AND EVEN THE ADJUSTER SAID THAT AT LEAST THE PASSENGER AIRBAGS SHOULD HAVE DEPLOYED. NOT A ONE DEPLOYED. MY DAUGHTER HAD A HUGE PAINFUL BRUISE ON HER LEG. WHIPLASH, CONCUSSION, PAINFUL RIBS AND BACK. NOW SHE WILL NOT DRIVE IN A SCION AND DOES AT TIMES GET ANXIETY ATTACK IN CARS. I COULD GO ON LONGER BUT, I'M AFRAID THAT THERE ISN'T ENOUGH ROOM HERE. WE ARE NOW ATTEMPTING A SETTLEMENT DIALOG WITH SCION. UNFORTUNATELY THEY APPEAR TO BE DRAGGING THEIR FEET HERE. WE ARE OPEN TO SEEKING A LAWYER AND PRESS INTERVIEWS. PLEASE BEWARE WITH THE 2009 SCION TC FOR SAFETY. *TR UPDATED IVOQ 03/09/12. UPDATED 03/12/12 *BF UPDATED IVOQ 03/14/12

    Source: NHTSA WEB SITE
  • 2005 SCION XB
    - FREDERICKSBURG, VA

    TL* THE CONTACT OWNS A 2005 TOYOTA SCION XB. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 35 MPH, THE CHECK ENGINE, TSC AND ABS WARNING LIGHTS ILLUMINATED SIMULTANEOUSLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SPARK PLUGS WERE REPLACED. IMMEDIATELY FOLLOWING THE REPAIR THE EXACT SAME WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS LEFT IN THE DEALERS POSSESSION FOR FURTHER DIAGNOSTIC TESTING. THE DEALER ADVISED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUTSIDE OF THE FACTORY WARRANTY AND REPAIRS WOULD BE AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 59,900.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SCION XB
    - NEWPORT, KY

    I WAS DRIVING IN TRAFFIC GOING ABOUT 65MPH. TRAFFIC BEGAN TO SLOW AND WHEN I TRIED TO SLOW MY CAR THE ENGINE BEGAN TO REV UP. TRAFFIC CAME SLOWER AND I WAS ABLE TO TURN OFF THE ENGINE, PUT THE CAR IN NEUTRAL AND THEN RESTART THE ENGINE. AFTER RESTARTING THE ENGINE IT REVED AGAIN AND AGAIN TURNED IT OFF AND ON AND THE ENGINE RESET AND RAN SMOOTHLY. THIS HAPPENED ONCE BEFORE ABOUT A YEAR AFTER WE BOUGHT THE CAR BUT I DON'T REMEMBER THE DATE. WE DID NOT TAKE IT TO THE SERVICE CENTER.

    Source: NHTSA WEB SITE
  • 2005 SCION XB
    - NEWPORT, KY

    MY ACCELERATOR STUCK WHILE I WAS IN TRAFFIC. I WAS GOING 55MPH AND SLOWED TO 30 DUE TO TRAFFIC. WHEN I SLOWED THE ENGINE REVED. I TURNED OFF THE ENGINE AFTER PUTTING THE CAR IN NEUTRAL. I TURNED THE CAR BACK ON AND IT KEPT REVING. I TURNED OFF THE ENGINE AGAIN AND IT RESET. I HAD THE CRUISE CONTROL ON BUT NOT ENGAGED. I TOOK THE CAR INTO THE LOCAL TOYOTA SERVICE CENTER AND THEY CHECKED OUT THE CAR AND TOLD ME THEY COULD FIND NOTHING. THAT WAS 9/28/2005.

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - NORCO, CA

    2006 TOYOTA SCION XB. CONSUMER STATES INTERMITTENT PROBLEMS. VEHICLE STALLING, SURGING AND TRANSMISSION NOT SHIFTING UP OR DOWN. *TGW THE CONSUMER STATED THE DEALER WAS UNABLE TO DUPLICATE ANY OF THE PROBLEMS. THE ENGINE STALLED AND SURGED, LOW/ROUGH IDLE, SLOW ACCELERATION, AND THE ENGINE LIGHT ILLUMINATED. *JB

    Source: CONSUMER LETTER
  • 2009 SCION XB
    - VANCOUVER, WA

    TL*THE CONTACT OWNS A 2009 SCION XB. WHILE TRAVELING AT SPEEDS OF 25 MPH, THE LEFT CALIBER BEGAN EXHIBITING AN UNUSUAL NOISE AND WOULD VIOLENTLY GRIP THE ROTOR. THE VEHICLE WAS ALSO ABNORMALLY PULLING TO THE LEFT. THE DEALER ADVISED THAT THE ISSUE WAS WITH THE TIRE. THE DEALER DEEMED THE VEHICLE AS UNSAFE TO DRIVE. THE VEHICLE WAS LEFT IN THE DEALERS POSSESSION AWAITING REPAIRS. THE CONTACT DID NOT AGREE THAT THE FAILURE WAS CAUSED BY THE TIRES. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 6/1/10 *CN UPDATED 06/04/10.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE