SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SCION TC- BOWIE, MD
THIS EVENT HAPPEN 2 TIMES IN THE 3YEARS I'VE OWNED THE CAR, THE 1ST INCIDENT WAS 2009 WHILE I WAS PARKING MY CAR IN A WENDYS LOT. WHILE SLOWING DOWN TO PARK THE CAR ACCELERATED IN THE PARKING SPOT AND WHILE SLAMMING MY FOOT ON THE BRAKES IT FINALLY STOPPED BUT ON TOP PARKING CONCRETE STOPPER (NOT SURE ABOUT NAME AND ALSO ON TOP OF THE SIDE WALK. THE SECOND INCIDENT JUST HAPPEN TODAY (5/5/10) WHILE LEAVING WORK. AS I WAS BACKING THE CAR UP AND GETTING OUT THE PARKING SPOT I PUT THE CAR IN DRIVE AND IT ACCELERATED FORWARD BEFORE PUTTING MY FOOT ON THE GAS, I THEN AGAIN BANGED MY FOOT ON THE GAS AND MADE SURE I WAS PRESSING THE BRAKE AND THE CAR KEPT ON ACCELERATING INTO A PARKED CAR AND I WAS THEN ABLE TO PUT THE CAR IN PARK. THE FIRST TIME THE INCIDENT HAPPEN I WAS IN DENIAL AND SECOND GUESSING MY OWN DRIVING SO I PAID TO GET THE FRONT BUMPER REPLACED. THIS IS THE SECOND TIME THIS HAS HAPPEN AND I REPORTED THE INCIDENT TO MY INSURANCE. NOT TO MENTION WHEN I FIRST PURCHASED MY SCION I HAD SPOKE TO THEM ABOUT MY BRAKES GRINDING WITH IN THE FIRST 1000 MILES , THEY LOOKED AT IT AND TOLD ME EVERYTHING HAS CHECKED OUT. I HAVE SINCE DEALT WITH THE PROBLEM BY ALLOWING MYSELF TO BE PREPARED AHEAD OF TIME TO STOP. I HAVE ALSO HAD MY BRAKES REPLACED WHICH IN TURN DIDN'T SOLD THE GRINDING. IN THE SNOW MY CAR BARELY EVEN STOPS. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- BONHAM, TX
MY DAUGHTER WAS DRIVING HER 2006 SCION TC ( MADE BY TOYOTA ) AND THE THROTTLE BODY STARTED LOCKING, MAKING THE CAR CUT OUT ( THIS STARTED AROUND APRIL 1ST )AND THIS CONTINUED FOR A FEW DAYS UNTIL AROUND APRIL 5TH AND THEN THE THROTTLE BODY WOULD LOCK COMPLETELY AND SHUT THE CAR OFF WHILE DRIVING DOWN THE ROAD AND THE REAL DISTURBING PART IS THAT THE STEERING WHEEL WOULD LOCK, AND THIS HAPPENED NOT ONCE NOT TWICE BUT THREE SEPARATE TIMES. I CALLED THE TOYOTA DEALERSHIP IN DENISON TEXAS AND MCKINNEY TEXAS AND THEY SAID THAT THIS COULDN'T HAPPEN AND I LET THEM KNOW THAT NOT ONLY CAN IT HAPPEN BUT IT DID HAPPEN 3 TIMES AND THE LAST TIME SHE WAS DOING 70 MPH AND LUCKILY SHE RAN OFF OF THE SIDE OF THE ROAD CURVING TO THE RIGHT INSTEAD OF INTO THE ONCOMING DIESEL TRUCK. I ASKED MY DAUGHTER REPEATEDLY IF THE STEERING WHEEL WAS JUST HARD TO STEER BECAUSE OF THE LOSS OF POWER STEERING AND SHE SAID NO THAT SHE TRIED WITH ALL OF HER MIGHT AND THE WHEEL WAS LOCKED AND SHE COULDN'T TURN IT, AND SHE IS A STRONG YOUNG LADY THAT COULD TURN THE WHEEL WITHOUT POWER STEERING. I DID SOME RESEARCH ON ONLINE FORUMS AND THIS SEEMS TO BE A COMMON PROBLEM WITH THE SCIONS ( THE THROTTLE BODY GOING OUT ON THEM ) AND I HAVE DRIVEN FOR OVER 30 YEARS AND I HAVE NEVER SEEN OR HEARD OF A THROTTLE BODY GOING OUT ON A CAR AND IF THEY DID THEY SURE WOULDN'T ALLOW THE STEERING WHEEL DO LOCK DUE TO THE ENGINE SHUTTING OFF. THIS IS / WILL BE A SERIOUS PROBLEM IF IT IS NOT ADDRESS AND I CERTAINLY HOPE I DON'T HAVE TO READ ABOUT SOMEONE LOOSING THEIR LIFE DUE TO THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2005 SCION XB- PEACHTREE CITY, GA
DRIVING ABOUT 4 MILES AN HOUR, THE ACCELERATOR OVER POWERED THE BRAKE SYSTEM. RPM'S WHERE MAXED EVEN AFTER THE INITIAL COLLISION. WITH FOOT ON THE BRAKES AND IN PARK, THE VEHICLE MOVED FORWARD ANOTHER 3 -4 FEET TO HIT THE SAME CAR AGAIN. THE CAR WILL STILL MOVE WITH THE E-BRAKE OPERATED AND FULL FORCE ON THE BRAKE PEDAL. *TR
Source: NHTSA WEB SITE -
2010 SCION XB- DELRAY BEACH , FL
TL* THE CONTACT OWNS A 2010 TOYOTA SCION XB. THE CONTACT STATED THE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE DEALER ADVISED HE WAS UNFAMILIAR WITH THE FAILURE AND WAS UNABLE TO OFFER A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 1,100. UPDATED 06/21/10 *BF THE CONSUMER STATED THE BACK GROUND OF THE GAUGES ON THE INSTRUMENT PANEL WERE BLACK AND THE POINTERS AND NUMBERS WERE RED. IN DULL LIGHT AND AT NIGHT, WITH THE PANEL LIGHTS ON, EVERYTHING WAS VISIBLE. HOWEVER, AS DAY LIGHT BECAME BRIGHTER, THE ABILITY TO READ THE INSTRUMENT PANEL BECAME DIFFICULT. THE CONSUMER STATED THE PROBLEM IS NOT ELECTRICAL, HOWEVER THIS IS THE CLOSEST COMPONENT WE HAVE TO DESCRIBE THE INSTRUMENT PANEL. I ALSO CHOSE STRUCTURE AS A COMPONENT AS WELL, AS IT MAY JUST BE A DESIGN ISSUE. UPDATED 06/24/10. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SCION TC- VENTURA, CA
PURCHASED 2005 SCION TC NEW ON 12/29/2004 HAVE HAD SEVERAL PROBLEMS WITH INTERIOR TRIM AND PAINT. THEN LAST JUNE (2009) WHEN OPENING THE TRUNK (HATCH BACK) THE LATCH PLATE CAME OFF THE CAR IN MY HAND HANGING BY A CORD. THIS PLATE IS MADE OF VERY THIN PLASTIC AND ATTACHED TO THE CAR WITH THIN PLASTIC CLIPS. THE CLIPS ARE NOT STRONG ENOUGH TO WITH STAND THE CONSTANT USE AND AMOUNT OF UPWARD PRESSURE IT TAKES TO RAISE THE HATCH. IN DECEMBER 2009 THE LEVER ON THE DRIVERS SEAT BACK TO MOVE THE SEAT FORWARD TO ALLOW PASSENGERS IN THE BACK STUCK AND WOULDN'T MOVE. COUPLE DAYS LATER THE LEVER WOULD MOVE BUT DIDN'T WORK. THE SEAT BACK CAN ONLY BE MOVED NOW USING THE LEVER AT THE SIDE OF THE SEAT BOTTOM. THE CAR HAD LESS THAN 50,000 MILES ON IT WHEN THE TRUNK/HATCH PIECE BROKE OFF AND UNDER 60,000 MILES WHEN THE SEAT LEVER STOPPED WORKING. ALL THE INTERIOR TRIM PIECES THAT LINE THE HATCH WINDOW HAVE BROKEN OFF AND THEY ARE ALSO ONLY HELD IN PLACE WITH THESE VERY FLIMSY PLASTIC CLIPS. THE DRIVERS SIDE FRONT PILLAR AIRBAG COVER HAS BEEN FALLING OFF SINCE THE 3-4 MONTH I OWNED THE CAR THE DEALER HAS "TRIED" TO REPAIR AND STILL WHEN YOU SHUT THE DOOR OR JUST DRIVING THE COVER FALLS OFF. *TR
Source: NHTSA WEB SITE -
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2005 SCION XB- SAN DIEGO, CA
EXPERIENCED A FLAT TIRE TODAY DUE TO A TIRE VALVE STEM CRACKING AT THE BASE OF MY 2005 SCION XB. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- BRENTWOOD, NY
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED HE NOTICED THE REAR CARPET ON BOTH THE DRIVER AND PASSENGERS SIDE WAS SOAKING WET AND EXHIBITING A FOUL ODOR. HE CONFIRMED IT HAD RAINED THREE WEEKS PRIOR. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WERE NO REPAIRS MADE TO THE VEHICLE. IN ADDITION, THERE WAS A FRACTURE IN THE REAR BUMPER WHICH HE BELIEVED TO BE THE SOURCE OF THE WATER ENTRY. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 37,617.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- WEST MIFFLIN , PA
TL*-THE CONTACT OWNS A 2008 SCION XB. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH THE ANTI-LOCK BRAKE SYSTEM ENGAGED WITH A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PADS AND ROTORS WERE REPLACED AT 4,800 MILES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION WITH THE FRONT BRAKE PADS REPLACED AND THE ROTORS RESURFACED AT 10,000 MILES. THE FAILURES OCCURRED APPROXIMATELY ONE WEEK AFTER THE SERVICE REPAIR. THE PADS AND ROTORS HAD BEEN REPLACED A TOTAL OF SIX DIFFERENT OCCASIONS AT THE TIME OF THE COMPLAINT. THE AUTHORIZED DEALER WAS NOTIFIED AND THE TECHNICIAN ADVISED THAT THE ENGINEERS WOULD REPLACE CERTAIN PARTS ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 3,000. THE CURRENT MILEAGE WAS 33,675.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION XB- CATHLAMET, WA
TL*THE CONTACT OWNS A 2006 TOYOTA SCION XB. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THE VAPOR CANISTER LOCATED ABOVE THE REAR AXLE FAILED, DUE MOISTURE COMING FROM THE FILLER TUBE. THE MANUFACTURER AND DEALER STATED THERE WAS NO RECALL RELATED TO THE FAILURE OR WARRANTY. THE FAILURE MILEAGE WAS 79,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SCION XB- DAYTON, OH
1. DRIVER'S SIDE LOCK INTERMITTENTLY WON'T OPEN FROM INSIDE. NEITHER MANUALLY NOR PRESSING THE KEY FOB WILL OPEN. THE ONLY WAY TO OPEN THE DOOR IS FROM THE OUTSIDE AND MANUALLY USING THE HANDLE. I HAVE TAKEN THIS TO 2 TOYOTA DEALERS AND NOTHING HAS BEEN DONE ABOUT IT. *TR
Source: NHTSA WEB SITE