SCION Complaints

ON MY WAY HOME FROM DRIVING MY PARENTS TO THE AIRPORT ON MAY 18TH, 2010 AT APPROXIMATELY 4:00PM MY CHECK ENGINE AND LOW TIRE PRESSURE LIGHT CAME ON. I RETURNED HOME AND WAS THERE FOR A FEW HOURS. AROUND 7:00PM I WENT OUT TO DINNER WITH A FRIEND. I RETURNED BACK HOME SHORTLY AFTER 10:00PM. AT APPROXIMATELY 1:10AM ON MAY 19TH, 2010 I HEARD THE SOUND OF WHAT I THOUGHT WAS FIRE CRACKERS FROM THE FRONT OF MY HOME. I WENT OUTSIDE TO INVESTIGATE THE NOISE AND TO MY COMPLETE SHOCK MY ENTIRE VEHICLE WAS IN FLAMES. I IMMEDIATELY CALLED 911. THE FIRE DEPARTMENT PUT OUT THE FIRE AND SAID THEY BELIEVED IT WAS ELECTRICAL. I CALLED THE FIRE INVESTIGATOR THAT SAME DAY AND LEFT A MESSAGE FOR HIM TO COME BACK OUT. ON MAY 20TH, 2010 AROUND 9AM MICHAEL BURKHART FROM CAPE CORAL FIRE, RESCUE & EMERGENCY MANAGEMENT SERVICES CAME TO MY HOME TO INVESTIGATE THE FIRE. HE DETERMINED THAT IT WAS CAUSED AROUND THE WIRE HOUSING TOWARDS THE BACK OF THE ENGINE AS HE POINTED OUT WHERE THE MOST HEAT WAS LOCATED. ALSO THE WIRING THAT GOES TO THE HOUSING IN THE ENGINE WAS COMPLETELY BURNED TO THE METAL UNLIKE THE WIRING INSIDE THE PASSENGER COMPARTMENT WHICH STILL HAD SOME PLASTIC COATING OVER IT. THE REPORT NUMBER IS [XXX] FOR THE CITY OF CAPE CORAL FIRE DEPARTMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2006 SCION XB HAS A CRACK ON THE FRONT WINDSHIELD, STARTING FROM THE CENTER TOP EXTENDING STRAIGHT DOWNWARD APPROXIMATELY 6 INCHES AND THEN PROCEEDS TO CRACK IN THE DIRECTION TOWARDS THE DRIVERS SIDE WHICH AGAIN EXTENDS ANOTHER 6 INCHES. THE CRACK HAS NO VISIBLE POINT OF IMPACT FROM A ROCK OR FOREIGN OBJECT AND ORIGINATES FROM ON TOP OF THE WINDSHIELD BEHIND THE TRIM. UPON FURTHER INVESTIGATION AND SEARCHING ONLINE I FOUND MANY OTHER SCION XB CONSUMERS WHO SHARE THE SAME EXACT CRACK SIMILAR TO MINE. IT IS CLEARLY DUE TO THE TOYOTA OEM WINDSHIELD BEING DEFECTIVE, CAUSING THE WINDSHIELD TO CRACK ON ITS OWN. THE SCION XB WAS PARKED IN A PARKING LOT IN RESIDENTIAL WHEN FIRST NOTICED. *TR

2009 SCION DRIVING CLEAR WEATHER, DRY PAVEMENT 40 MPH ON THE ENTRANCE RAMP TO A DIVIDED HIGHWAY, SUDDENLY CAREENED OUT OF CONTROL CROSSING 2 LANES, HITTING LEFT GUARD RAIL, SPINNING 180 DEGREES AND HITTING RIGHT GUARD RAIL. DAMAGE NOT YET ASSESSED $10.0 ESTIMATED. TRIED TO DOWN SHIFT TO SLOW CAR BUT BURNED CLUTCH TRYING. SECOND SUDDEN ACCELERATION IN THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2008 SCION TC. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED ON SCENE AND THE DRIVER SUSTAINED MINOR UNKNOWN INJURIES. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS AWAITING AN ASSESSMENT OF THE DAMAGES. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

AT 70 MPH ON A STRAIGHT SECTION OF I-40, THE SCION TC 2010 UNEXPECTEDLY VEERED LEFT. DRIVER ATTEMPTED TO STEER RIGHT AS THE VEHICLE CONTINUED GOING LEFT FROM THE RIGHT LANE TO THE LEFT. THE STEERING WAS NOT RESPONSIVE, RESULTING IN THE VEHICLE GOING INTO THE MEDIAN SAFETY WIRES. THE VEHICLE IS TOTALED. *TR

VEHICLE WENT OVER EMBANKMENT, FRONT END OF CAR RIPPED OFF, AND THE AIR BAGS DID NOT DEPLOY. *TR

TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED HE NOTICED AN UNUSUALLY LOUD SCREECHING WHEN DEPRESSING THE BRAKES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT STATED WHEN THE MANUFACTURER DISCOVERED THE VEHICLE WAS COVERED UNDER AN EXTENDED WARRANTY HE WAS ADVISED BY THE DEALER THAT THE VEHICLE COULD BE REPAIRED AND ADVISED BRINGING THE VEHICLE BACK FOR FURTHER TESTING. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 21,355. THE CURRENT MILEAGE IS APPROXIMATELY 53,000.

THE ABS LIGHT IN OUR 2008 SCION XD WAS COMING ON INTERMITTENTLY. WE TOOK IT TO THE DEALER, ANDERSON TOYOTA & SCION IN ROCKFORD, ILLINOIS. THEY TOLD US THAT IT WAS THE REAR HUB SPEED SENSOR ASSEMBLY: $605.00 TO REPLACE!!! WE HAD KURT'S AUTOMOTIVE IN ROCKFORD TAKE A SECOND LOOK AT IT, THEY COULD NOT SEE ANYTHING THAT SHOWED JUSTIFICATION OF THAT BEING THE PROBLEM. SO IT HAS NOT BEEN FIXED AND IT HAS NOT COME ON AGAIN FOR OVER A MONTH, WHEN IT DID COME ON OUR BRAKES WERE SPONGY AT TIMES TOO, LIKE THE OTHER COMPLAINT STATED & NOT AS RESPONSIVE. WE HAVE HAD THE RECALL (PCV TO BRAKE LINE CONDENSATION FIX) DONE BY ANDERSON AND THE ANTI-LOCK LIGHT WAS STILL COMING ON AFTER THAT TOO. BUT IT SEEMS WHEN IT STARTED GETTING WARMER OUT THE ANTI-LOCK LIGHT STOPPED AND BRAKES WERE FINE. JUST LAST WEEK, MAY 7 2010 WE TOOK IT IN TO ANDERSON'S FOR THE SERVICE BULLETIN SB-0032-09 INTERMITTENT HARD STARTING OR EXTENDED STARTING WHICH JUST STARTED TWO WEEKS AGO. THIS FIX(???) IS COVERED UNDER TOYOTA FEDERAL EMISSIONS WARR. 80K MILE OR 96MO., WHICH THE FIRST TIME I SOMEONE TOLD ME IT WOULD COST US $55 TO DIAGNOSE IT!!?? SECOND TIME I CALLED I TALKED TO THE SERVICE MANAGER AT ANDERSON, HE SAID BRING IT IN, IT'S UNDER WARRANTY. ANDERSON UPDATED THE ECM/PCM MODULES, CLEANED CARBON BUILDUP OUT OF COMBUSTION CHAMBERS, ADDED FUEL CLEANER. AND THE VERY NEXT DAY AS MY WIFE LEFT FROM A TRIP 120 MILES AWAY TO HEAD BACK HOME IT STARTED DOING IT AGAIN!!!! HARD, EXTENDED STARTUP OF ENGINE! NO SERVICE ENGINE LIGHTS WHEN THIS HAPPENS & THERE HAVE BEEN NO ERROR CODES IN COMPUTER. ALTHOUGH THE SERVICE CENTER TOLD ME THEY CAN RESET THEMSELVES WHEN THE VEHICLE IS TURNED OFF. OF COURSE THIS CAR JUST WENT OUT OF WARRANTY 43,000 CURRENT MILES, ON A (3YRS/36K WARR.)!!! MY WIFE WORKS NEAR CHICAGO SO IT MAKES FOR AN EVEN TOUGHER COMMUTE WONDERING EVERYDAY IF IT WILL START, THEN WILL SHE GET STUCK AT WORK! TOYOTA, SEEMS YOUR QUALITY HAS GONE SQUAT!! *TR

I PURCHASED A SCION 2009 XB FOR MY MOM. A FEW MONTHS AGO, SHE COMPLAINED IT ACCELERATED UNEXPECTEDLY IN HER DRIVEWAY. I ASSUMED OPERATOR ERROR. SHE WAS KILLED IN IT TWO WEEKS AGO WHEN IT LEFT THE ROADWAY AT AN EXTREMELY HIGH SPEED AND WITNESSES SAID IT ACCELERATED OUT OF CONTROL. SHE TRAVELED 750 FEET AFTER SHE LEFT THE ROADWAY AND WAS SEVERELY INJURED WHEN IT HIT A VERY DEEP DRAINAGE DITCH. SHE DIED THE NEXT DAY. THERE WAS NO EVIDENCE OF BRAKING AT ALL BUT SHE MISSED SEVERAL PEOPLE AND SEVERAL LARGE TREES. UPDATED 05/19/10 UPDATED 06/17/10*JB *TR UPDATED 9/27/11*CW

TL* THE CONTACT OWNS A 2008 TOYOTA SCION. THE CONTACT STATED WHEN DEPRESSING THE BRAKES, THE BRAKE PEDAL WOULD FALL INTO THE FLOORBOARD AND WOULD FEEL SPONGY AND SOFT. IN ADDITION, THE VEHICLE WAS CONSUMING LARGE AMOUNTS OF ENGINE OIL. THE DEALER WAS UNABLE TO DUPLICATE OR LOCATE ANY FAILURE WITHIN THE VEHICLE. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE 46,000.