SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SCION XB- CRANBERRY TWP., PA
ABS SYSTEM / VEHICLE STABILITY CONTROL SYSTEM FAILURE. FAULTY SPEED SENSORS, HARNESS, AND WIRES / BOTH LEFT AND RIGHT SIDES. DEFECT RESULTS IN PERMANENT LOSS OF ABS BRAKING AND VSC CONTROL SYSTEMS. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- DALLAS, TX
TL*THE CONTACT OWNS A 2005 SCION TC. WHILE DRIVING APPROXIMATELY 35 MILES PER HOUR THE ACCELERATOR PEDAL STUCK. THE CONTACT PUT THE VEHICLE IN NEUTRAL AND IT FAILED TO STOP. THE CONTACT STATED THERE WAS A CRASH AND 3 INDIVIDUALS WERE INJURED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A $220 CITATION FOR FAILURE TO CONTROL SPEED. THE FAILURE AND CURRENT MILES WERE NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 SCION XB- HEMET, CA
RETURNED ACCELERATOR PROBLEM TO DEALER WAS TOLD THEY WOULD TEST DRIVE IT TO TRY TO DUPLICATE THE STICKING. THEN WOULD CONTACT TOYOTA "TO SEE WHAT TOYOTA WANTED TO DO ABOUT IT". I FEEL TOYOTA SHOULD BE FORCED O BUY BACK ALL OF THE VEHICLES THEY SOLD WHICH ARE CLEARLY POTENTIAL DEATH TRAPS. TOYOTA TELLS ME THERE IS NO ELECTRONIC PROBLEM, WHILE AT THE SAME TIME ADMITTING THEY HAVE NO IDEA WHATSOEVER WHAT IS CAUSING STICKY GAS PEDALS. THEIR FRANCHISE TO BUILD AND DISTRIBUTE VEHICLES IN THIS COUNTRY SHOULD BE TAKEN AWAY, I DON'T CARE HOW MANY BILLIONS OF DOLLARS THEY LOSE. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- HAYDEN, AL
DRIVING DOWN THE HIGHWAY AT 65MPH, THE SUNROOF SHATTERED WITHOUT ANYTHING HITTING IT. SUNROOF COVER WAS CLOSED PREVENTING GLASS FROM COMING INTO THE CABIN AND PREVENTING POSSIBLE INJURY. AFTER SPEAKING WITH SCION THEY ARE UNWILLING TO COVER REPAIR COSTS SIGHTING THAT IT COULD HAVE BEEN DEBRIS FROM THE ROAD. CLEARLY, I HAVE NO PROOF EXCEPT FOR THE NUMEROUS OTHER CLAIMS THROUGH NHTSA. REGARDLESS, THEY HAVE BEEN LESS THAN HELPFUL IN RECTIFYING THE SITUATIONS AND SOLVING THE ISSUE. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- SILVER SPRINGS, FL
FOLLOW UP TO COMPLAINT # 10203228. MY WINDSHIELD HAS SUSTAINED TWO MORE BRAKES. I'M READY FOR MY FIFTH WINDSHIELD IN FOUR YEARS. ALL BRAKES HAVE OCCURRED ON PAVED ROADS. *TR
Source: NHTSA WEB SITE -
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2006 SCION TC- LANCASTER, CA
IN MAY 2007 I HAD A REAR END ACCIDENT WITH ANOTHER CAR WHERE MY CAR WOULD NOT STOP WHEN I PUT ON THE BRAKE. THE OTHER CAR MOVED FORWARD AND MY CAR STILL WOULD NOT STOP AND HIT IT AGAIN. IT FINALLY STOPPED WHEN I PUT IT IN PARK. IT SEEMED TO ME THE ACCELERATOR WAS OVERPOWERING THE BRAKE. IT HAPPENED ON TWO OTHER OCCASIONS. I HAVE TAKEN IT TO THE TOYOTA DEALERSHIP TWICE FOR IT TO INVESTIGATED, ONCE AFTER THE ACCIDENT AND AGAIN LAST YEAR. THEY COULD NOT DUPLICATE IT AND TOLD ME THE CAR USES DRIVE BY WIRE TECHNOLOGY AND IT WAS IMPOSSIBLE FOR WHAT I AM EXPERIENCING TO BE OCCURRING. NOW THE SERVICE MANAGER WILL NOT EVEN RETURN MY CALLS. CALLS TO TOYOTA CUSTOMER RELATIONS WERE MET WITH YOU NEED TO CALL SCION CUSTOMER RELATIONS AND WHEN THEY TRANSFER ME THE CALL DISCONNECTS. I OWN A 2006 SCION TC. I TOOK THE DRS. SIDE FLOOR MAT OUT LAST SUMMER AND NOW WITH ALL THE PRESS AND TOYOTA SAYING THERE IS NOTHING WRONG WITH MY CAR I AM AFRAID TO DRIVE IT. I OWE MORE THAN IT IS WORTH, SO I AM FINDING DIFFICULTY IN EVEN REPLACING IT. *TR
Source: NHTSA WEB SITE -
2006 SCION XA- NORTH READING, MA
I OWN A 2006 SCION XA. I HAVE OWNED THE VEHICLE SINCE NEW BOUGHT OCT 2005. MY CAR HAS AN INCONSISTENT BRAKING SYSTEM. THE BRAKES FEELS AS IF THEY HAVE A GAP OF AIR THAT PREVENTS THEM FROM STOPPING THE CAR AND THE PEDAL JERKS BENEATH MY FOOT. I LIVE IN BOSTON AND THE FAILURE APPEARS MORE OFTEN IN COLD AND SLUSH/SNOW CONDITIONS. THE BRAKES ARE FRIGHTENING BECAUSE THEY HAVE FAILED AT SEVERAL PEDESTRIAN CROSSWALKS AND UNDER "NEEDED" OR ACCIDENT PREVENTION CIRCUMSTANCES. I HAD THE BRAKES CHECKED AT THE LOCAL WOBURN TOYOTA DEALER AND WAS TOLD THEY WERE FINE. UPON A SECOND MAINTENANCE SERVICE THE SAME TOYOTA DEALER TOLD ME IT WAS DUE TO "HOT SPOTS". I COMPLAINED TO TOYOTA BECAUSE THE VEHICLE WAS UNDER FACTORY WARRANTY. EVEN THOUGH THE VEHICLE AT THE TIME HAS LESS THAN 20K MILES, THEY STATED THAT IT WAS MY FAULT. I ARGUED MY POINT ON THE PHONE WITH NO RESPONSE. I FILED AN E-MAIL COMPLAINT THROUGH TOYOTAS CUSTOMER SURVEY AND THEN FOR SAFETY REASONS AND CONCERN OF THE WELL BEING OF MY CHILDREN AND MYSELF, I DID AS SUGGESTED BY THE DEALER AND REPLACED THE ROTORS AND BRAKE PADS. BY THE NEXT WINTER OF 2008 MY VEHICLE BRAKING SYSTEMS HEARTBREAKINGLY ENOUGH HAD THE EXACT SAME BRAKE SYSTEM FAILURE. THIS HAS BEEN A CONTINUED PROBLEM SINCE OWNING THIS VEHICLE. THE DATE LISTED BELOW IS THE MOST RECENT INCIDENT HOWEVER THERE HAVE BEEN NO LESS THAN 20 OTHER OCCURRENCES. I WILL ALWAYS TRY TO TEST MY BRAKES TO MAKE SURE THEY ARE STILL WORKING BEFORE LEAVING MY DRIVEWAY IN BAD WEATHER CONDITIONS. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- HUDSON, OH
DASHBOARD WARNING LIGHT FOR BRAKES, ABS, AND TCS LIGHT UP RANDOMLY SO THE DRIVER CANNOT DETERMINE IF THERE IS A PROBLEM WITH THE BRAKES OR IT IS A FALSE WARNING. THE CAR WAS EXAMINED BY DON JOSEPH TOYOTA/SCION IN KENT, OHIO ON MARCH 1, 2010. THEY SAID THE RIGHT REAR SENSOR WAS MALFUNCTIONING AND IT WOULD COST APPROXIMATELY $700 TO REPAIR IT BECAUSE THE CAR HAS 53,000 MILES ON IT AND IS OUT OF WARRANTY. THIS FAILURE HAS BEEN OCCURRING INTERMITTENTLY FOR ONE MONTH. *TR
Source: NHTSA WEB SITE -
2010 SCION XB- PEARL RIVER, LA
WE QUESTION WHY NONE OF THE 4 AIRBAGS (2 SIDES, DRIVER OR PASSENGER) DEPLOYED IN A CRASH THAT HAD THE 2010 SCION XB AIRBORNE. AND THE VEHICLE ROLLED RESTING UPRIGHT ON THE FRONT OF THE CAR. THE INJURIES WERE PREDOMINANTLY SEATBELT BRUISES AND A FRACTURED KNEECAP. THE MULTIPLE IMPACTS DURING ROLLING MAY HAVE BEEN TOO LOW TO INITIATE AN AIRBAG DEPLOYMENT OR IT COULD INDICATE A PROBLEM. WHAT SHOULD BE DONE TO DETERMINE WHETHER THE RESPONSE WAS APPROPRIATE? THE CAR WILL LIKELY BE TOTALED BY STATE FARM. IS THERE (OR SHOULD THERE BE) ANY "TRIGGER" THAT CAUSES RECORDS TO BE KEPT ON LEVELS OF DAMAGE AND WHETHER AIRBAGS ACTUALLY DEPLOYED? *TR
Source: NHTSA WEB SITE -
2008 SCION XB- WINCHESTER, MA
I BOUGHT A 2008 SCION XD IN SEPTEMBER 2008. 6 WEEKS AFTER I BOUGHT THE CAR, I TOTALED IT WHEN STEERING ON AN ON-RAMP TO THE HIGHWAY. IT SPUN THREE TIMES AND FINALLY STOPPED AFTER HITTING THE GUARDRAIL. I WAS ALONE. I GOT WHIPLASH. I AM A VERY EXPERIENCED DRIVER BUT THE CAR LOST ABSOLUTE CONTROL AT A LOW SPEED (UNDER 25 MPH) BUT ON WET BLACKTOP IN THE FALL IN NEW ENGLAND.. THE CAR WAS $30 FROM BEING CLASSIFIED AS A TOTAL. THE BODY SHOP WAS OWNED BY THE DEALER - NOT SURE IF THE $30 DISCREPANCY HAD ANYTHING TO DO WITH THAT. THEY ALSO SAID THE FRAME/UNIBODY WAS SLIGHTLY OFF AND LEFT ME WITH A TOTALLY VALUELESS CAR WITH 3,000 MILES ON IT. SINCE THEN I DO NOT TRUST THE STEERING OF THE CAR. IT DOES SEEM TO SWIM AT SPEEDS OVER 55 - 60 MPH - ALMOST A HYDROPLANING FEEL TO THE STEERING ON DRY PAVEMENT. I WONDER WHAT IT WILL TAKE FOR IT TO BE RECALLED? *TR
Source: NHTSA WEB SITE